Zen micro vista firmware prob

i have windows vista and its just not working with my creative if i try to download anyfirmwareit says my player isnt connected so i reconect it and still nothing anyone know wat the problem isis there anyone with windows vista and a zen micro were they both worki've been posting messages like crazy and still i have no anser to how to fix it??mabe i should buy an ipod?

weezerwer wrote:
i have windows vista and its just not working with my creative if i try to download anyfirmwareit says my player isnt connected so i reconect it and still nothing anyone know wat the problem isis there anyone with windows vista and a zen micro were they both worki've been posting messages like crazy and still i have no anser to how to fix it??mabe i should buy an ipod?
You will need the playforsure firmware for vista to recognize the Micro. You will need to update the firmware from a machine with windows XP. Then vista will recognize the your Micro. If your player has the old firmware there is no way to?update it in Vista.?
Message Edited by rasstar on 04-02-200708:06 AM

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HELP! Zen Micro 6GB Firmware prob

My first problem is that my Zen Micro has a firmware problem. After it shows the "Firmware Problem" message it goes to the recovery menu. I've tried "Clean Up" and "Format All" but I am still unable to use my Zen Micro. The second problem is that the firmware upgrading software won't recognize the Zen Micro. I can still sync music to my Zen with Windows Media Player but the program used to update the firmware will not recognize it. I'm running Microsoft Windows XP SP 2 on a Toshiba Satellite M40X. I've also tried updating the firmware on another desktop computer running Microsoft Windows XP SP 2 but it still will not recognize the Zen Micro. I've tried installing drivers yet the program still won't recognize my Zen Micro. Is there any other way to get the firmware onto my Zen Micro or am I out of luck?

Bump. I sent an e-mail to Creative and they were of no help. They told me to send it in and that I would have to pay for it. Is there any other way to install the firmware, or possibly better drivers that I could download other than the ones from Creative's website.

Zen Micro / USB Firmware prob

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

Okay, this time I ran into a serious problem and I was quite close to get really mad at Creative... This is my third Zen Micro player and my waranty has run out and I thought, this time I am really gone for..
So, what happened is, I took my mp3 player with me. Nothing special? Oh well, when I switched it on, it showed the starting screen and switched off again. Tryed again and it showed me that the battery was empty. I plugged the player into the recharger but hours later, turning the player on resulted in the same..
Okay, I thought maybe there is some problem and formated everything. Now it told me, firmware error and started into recovery mode on its own. Good I guessed, reuploading the firmware would solve the problem.. (P4S 2..0)
It was not this simple.. I connected the player with the USB to the computer, but some minutes after connecting it, it told me "there is a problem with the USB device" and the player was not recognized any more. Starting the firmware update program resulted in "the player is not connected to your computer" even if it was..
A week later, today I solved the puzzle. It was a pure coincidence, after I tried the american version of the firmware update program which only told me "the battery needs to be charged before a update can be done" I tried the old PDE ..0 Firmware program! **bleep** and it worked!! It recognized the player and let me "downgrade" the firmware to ..0! I hope that helps anyone encountering the same problem, I really thought my player is now really gone mad..
kr

Zen micro 5gb firmware prob

i have owned my zen micro for over 2 years, about a month ago my zen started freezing so i decided to reload the firmware. i accessed recovery mode fine and then clicked the reload firmware option. i had the latest firmware downloaded but i cant get the upgrade program to work. it says my zen is not connected even though it is. i really dont want to buy another player, is there a fix? i read that there is an issue with wmp but i didnt know if it was true. i do have wmp on my computer but i wasnt aware that there were any problems with it.
i have emailed creative tech support and while they replied quickly their suggestion did not help (get rid of all startup programs). im hoping someone in the forums has a suggestion.
help!
thanks

I HAVE FOUND A FIX
taken from a microsoft website
Rolling back to a previous version of the Player
Windows Media Player is a feature of the Windows operating system and cannot be removed entirely. However, in Windows XP, you can roll back to the version of the Player that was previously on your computer.
You must be logged on as an administrator or a member of the Administrators group to perform the following procedure.
Disconnect any portable music or video devices that might be attached to your computer.
2.
Click Start, and then click Control Panel.
3.
In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
4.
Click Windows Media Player , and then click Remove.
If Windows Media Player is not displayed in the list of currently installed programs, then try the following:
At the top of the list, select the Show updates check box.
2.
In the Windows XP - Software Updates section, click Windows Media Player , and then click Change/Remove.
5.
In each of the two confirmation dialog boxes that appear, click OK.
6.
When the rollback process is complete (it might take several minutes), click Restart.
7.
Click Start, and then click Control Panel.
8.
In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
9.
Click Windows Media Format Runtime, and then click Remove.
If Windows Media Format Runtime is not displayed in the list of currently installed programs, then try the following:
At the top of the list, select the Show updates check box.
2.
In the Windows XP - Software Updates section, click Windows Media Format Runtime, and then click Change/Remove.
If you installed a non-US English version of Windows Media Player , the instructions in the dialog boxes that are mentioned in steps 9, 0, and might appear in English.
0.
In the first confirmation dialog box that appears, click OK.
In the second confirmation dialog box that appears, select the Do you want to continue with the rollback? check box, and then click OK.
2.
When the rollback process is complete (it might take several minutes to complete), click Restart.
3.
Click Start, and then click Control Panel.
4.
In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
5.
Click Microsoft User-Mode Driver Framework Feature Pack .0.0, and then click Remove.
6.
Follow the instructions that appear in the Software Update Removal Wizard.
If the Wudf0000 confirmation dialog box appears, click Yes to continue. When the software removal process is complete (it might take several minutes to complete), click Finish.
Note If you remove Windows Media Player and the Windows Media Format Runtime, and then encounter error C00D27D ("A problem has occurred in the Digital Rights Management component. Contact Microsoft product support."), you might be able to resolve the problem by installing the Windows Media Format 9.5 Runtime. For information about installing the Runtime, in the Microsoft Knowledge Base, see article 8922, "Update for Windows Media Digital Rights Management-enabled players."
You might not be able to roll back to a previous version of the Player if the hidden folder $NtUninstallwmp$ is deleted from your computer. Some non-Microsoft programs (such as CCleaner) delete this folder in an attempt to remove unwanted files from your computer.
then download the latest firmware file and run it.
WHAT IS VERY IMPORTANT TO KNOW
when i ran the update program it showed all the bars filled but then said the firmware update failed. apparently it didnt fail cuz its working right now. after u do all this u can reinstall wmp to sync ur files.
so heres the ste
ps.
uninstall wmp and the framework package
do the firmware update
reinstall wmp
i dont know if anyone ever suggested this but it worked for me
good luck everyone!
ps.
if i find that this fails later on then it is definately an issue with creatives firmware. ill keep u all posted

Zen Micro Vista is

My Zen Micro has firmware version 2.20.05. I want to be able to use it and?its related player software on my Vista machine. I downloaded the latest Creative MediaSource setup file but when I try to run it'sthe CMS5 Web Installer InstallSheild Wizard always stops with the message saying "Setup is unable to find a supported product on your system", whether my player is connected to the pc or not. I realize my firmware is not the absolute latest for the Micro, but it is version 2.xxxxx, apparently with the MTP technology, and from what I understand that's what kind of firmware the Micro has to have to work with Vista. So what's the problem, what's up with the setup saying its unable to find a supported product on the system? What do I need to do?

Have you tried installing the software while the player is plugged into the computer?

Zen Micro PlaysForSure firmware Help

I have Zen Micro with firmware .0.03 and I want to upgrade it, but I don't know which firmware I have to choose
May I choose firmware PlaysForSure 2.00.2e or firmware .02.05 ? Which is better? Or maybe I shouldn't upgrade my Zen and stay with .0.03 (it's stable)
And one more question: The PlaysForSure 2.00.2e firmware is stable and with no problems with it's?
pzdr
m4t30

m4t30 wrote:
but I still haven't answer for: WHY I have to use wmp 0? Only for listening music or maybe for transffering music to Zen?
And still how can I downgrade firmware?
. With the 2.xx.xx firmware it needs WMP 0 for the built in MTP, music management and DRM functionality that is enabled under the 2.xx.xx firmware. You also need XP because WMP0 is not supported under anything else.
2. If you have a .xx.xx firmware version on the player and are under Windows 2000 or anything other than XP the unit CAN NOT be upgraded to a 2.xx.xx firmware. The update will fail or quit if you attempt to update to a 2.xx.xx firmware on anything but XP. If you already have a 2.xx.xx firmware on the player it will nolonger be recognized on a Win2000 or less system. It is only useable on a an XP system at that point.
3. Once you have upgraded to the .02.05 firmware or the 2.xx.xx firmware you can only go back and forth between those two versions ( As long as you are on XP )

Zen Micro PlaysForSure firmware upgrade fatal error - RESOL

First, sorry about poor english!
When i tried to upgrade my Zen Micro to the latest firmware i got the following message: "Creative Zen Micro PlaysForSure Firmware Upgrade: This application only supports Windows XP platform with at least Service Pack installed." The executable name was: ZenMicroP4S_PCFW_L6_2_2_02.exe and yes i have Windows XP SP2 installed on my computer. (and on the other three computers, where i got the exact error message.)Message Edited by kaszast on 0-26-2006 08:37 AM

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

Zen Micro needs firmware update for Vista, but what now as it fail

As I now use Vista (paid for by my work) I came to install my Zen Micro which wasn't recognised so I came to the website and discovered that you need version 2 of the firmware for it to be compatible with Vista. Having never had the need to upgrade before I was still on Version one so I downloaded it onto my other WinXP machine?which I've used my Zen on alot before to do the upgrade. Started the upgrade and all seemed to be well until a point a 3rd of the way through a box came up asking what I'd like to do with the device (like the one when a USB key inserted). Leaving the upgrade I returned hour later to see nothing has changed and the upgrade has failed.
I've tried all the options with recovery mode but it still just shows up as having version 0.0.65 and when inserted into a PC shows up as a?Creative Zen Micro?in device manage and has a 20MB disk partition for storage but when I try and run a firmware patch it says its not connected.
Looking round this forum this seems to be quite common upto now but with the release of Vista people are forced to take the 'risk' of running a firmware update that when it fails doesn't seem to be recoverable even in recovery mode. Please can you look into updating the firmware to find these devices that it can't see, for many years I've laughed at my friends with their crashing ipods that need charging everyday due to not being able to change the battery but it now seems the jokes on me.

I used Adambonello's fix and it worked?http://forums.creative.com/creativel...mp=true#M80097

Zen Micro V2 Firmware probl

Hello-
I've had the Zen Micro for a few days and I loved it, until I upgraded to the new firmware (2.002 - PlaysForSure functionality) which makes it auto sync w/ WMP 0. I was excited about the possibility so I went ahead and upgraded and I have had multiple problems with the new firmware release. I was wondering if anyone else had encountered these, or if they are bugs that need to be worked out.
First, after upgrading I synced with WMP 0 and certain songs would transfer to 00% then would hang and I would get an error message in WMP 0 saying: The I/O operation has been aborted because of either a thread exit or an application request. Error code: 800703E3. This never happened before. After removing the songs that would cause this problem, I no longer get this message, but the prob still must be attributed to some change that occurred with the upgrade since the faulty songs transferred perfectly before upgrading.
Second, and more importantly, is the fact that songs are not being filed correctly on the Micro since the new firmware has been installed. All songs that do not contain information in the "Album" field of the ID tag are unaccessible now. If you select "Artist" in the Micro, the only songs available are those that are categorized by album. With the prior firmware, songs not tagged w/ info in the album field would automatically go in a section called <Unknown>. Now, they are not accessible at all. If I have an artist w/ one song on the Micro and the song doesn't have info in the album field on the ID tag, the artist is available but after selecting it I come to a blank screen on the Micro. I have also attributed this to the new firmware b/c I've reinstalled the older one and the filing system is back to normal and is fully functional.
If anyone has encountered these probs or come up w/ solutions let me know. I'd love to be able to utilize the auto sync features of WMP 0 but for now I'll manually sync and keep things in order on the Micro's side of things w/ the older firmware version. Thanks for any help/input.
Take care,
Craig

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

Zen Micro Vista Driv

Hi,?Sorry if I have missed this information elsewhere... I have had my Zen Micro for about two years, with no problems. Now that I have a new PC with Vista on it, it won't detect my Zen and won't allow me to install MediaSource. I have looked round this sight for new Zen Micro drivers but can't find any. Can anybody point me in the right direction?

Thanks for the tip! It helped me with my old Zen Micro on Windows Vista. The device was?recognized?but Windows still couldn't find the driver?despite being?installed from Creative support site. Also the battery seemed not to?charge for some reason. Once I upgraded?device firmware to 2.2?using machine with Windows XP, it'swas immediately recognized, synched and charged on Vista as well. Thanks again.

Zen Micro Vista Incompatibility even with updated firmw

I own 3 zen micros which are now useless with Windows Vista for lack of driver.
Your discussion forum moderators are wrong and are misleading many complainers by telling them that
Driver is nati've in vista as long as firmware has been upgrade on an xp computer to playforsure firmware 2.2.02
All of my zen micros have been updated to 2.2.02 firmware, and vista still will not recognize. Vista says ?unknown usb device and needs driver?. I tried XP drivers and they also do not work. Again, your moderators are?giving wrong information.
I demand an answer to this incompatibility problem. I am ready to start posting as many places as I can, ?a warning to stay away from purchasing Creative products for lack of support and why.
This is totally unacceptable Creative support. I will start posting if I do not get a fix or receive no answer.
You will lose business.

mmaky wrote:
I own 3 zen micros which are now useless with Windows Vista for lack of driver.
Your discussion forum moderators are wrong and are misleading many complainers by telling them that
Driver is nati've in vista as long as firmware has been upgrade on an xp computer to playforsure firmware 2.2.02
All of my zen micros have been updated to 2.2.02 firmware, and vista still will not recognize. Vista says ?unknown usb device and needs driver?. I tried XP drivers and they also do not work. Again, your moderators are?giving wrong information.
I demand an answer to this incompatibility problem. I am ready to start posting as many places as I can, ?a warning to stay away from purchasing Creative products for lack of support and why.
This is totally unacceptable Creative support. I will start posting if I do not get a fix or receive no answer.
You will lose business.
:smileyvery-happy: dude i have the Zen micro and all i did was plug it in and it was good to go. I have no idea what you are doing wrong. I am sure you don't have the playforsure firmware on the micro. Don't you find it strange that you are the only one complaining about this?
Message Edited by rasstar on 04-02-200707:57 AM

Full revision list of the Zen Micro's firmware?

/ I've been digging up various firmwares, and I'll be honest and say that because I use an AC Adaptor that 2.2.02 and ..0 are not in my best interests. While I have no tested whether .02.05 retains charge over time I will probably do so tomorrow. I'd like to know the full history of the device so I know where to stand on this. I like to have the 4 hour standby, but not the 'shorter' charge span simply because all Creative did was drop the peak voltage from 4.9V (Li-Po can take up to 4.235V) to 4.2V. Granted the slope of the charging curve gets very flat at that level, but I do feel that it is best to inform geeks so they know what to expect.
Version (Recovery Mode version)
..0 (0.0.65)
2.2.02 (0.0.65)
.0.02 (0.0.63) (Pulled off due to complaints)
.02.05 (0.0.58)
2.00.2 (Cannot be installed)
I know I missed a few, but because the Zen Micro is past its life cycle I doubt there will be any customizations to the device.

what problems?
Spending time on a support forum like this, that covers the full gamut of the customer base, you are going to see probably 80% of the posts from folks having problems ranging from minor pilot error to real hardware failure. The 20% with tips, kudos etc are all in the minority and will not be very visible.
Creative has probably sold over 5 million Micro's since inception. There are definitely going to be problems with that many units in the general population. And some of the problems have been real issues such as the battery drain and the issue of headphone jacks. The latest firmware v . has fixed the battery problem, and on the 3 Micros in our household we are all seeing over hours playback time, excellent battery hold time, good charging characteristics etc etc. The headphone jack issue seems to have become a lot less of a topic the past month or so. Noting that Creative sold probably about .5 million of the earliest Micros, and these were the units that seemed to have headphone jacks go bad, if at all, all the later products may have enough of a redesign that the jacks are OK. Certainly we are fine over here with the new revisions.
The pluses of the Micro are many, and the diminuti've size and excellent UI makes using this player a pleasure. Audio quality is excellent, and other than sheer output power is right up there with the JB3 (IMO the best ever mp3 player - irregardless of brand).
Hope this rambling note can help you with your decision.
jake

Zen Micro FM Recording prob

I have a zen micro and I recorded four 0hour recordings from the radio and when I come to transfer them to the computer an error message pops up with this "Not enough storage is available to complete this operation" when I copying to a hard disk with 70GB free and each recording is 762MB. I tried copying the 4 files together and each one individually the same message pops up
I tried it on another computer the same thing happened
Can someone help me pleaseMessage Edited by mo_khalaf on 09-20-2005 04:36 PM

Search in "firmware problem" in the FAQ post.

Zen Micro new firmware 2.00

I would strongly advise you only use this firmware update if only intend to use Windows Media Player. There are significant changes in the Zen Micro Media Explorer and you cannot use MediaSource if you update to this firmware.

Be sure to back up all the audio and data files on your Zen Micro before installing this firmware update as all content will be lost when you install the new firmware.

After installing the PlaysForSure/MTP firmware, use Windows Media? Player 0 to restore audio and/or data files to your player.
This firmware will currently ONLY work on Windows XP.
Installation of this firmware may take up to 5 minutes, and your device may reboot a number of times during installation. 
This firmware update adds "PlaysForSure" or Media Transfer Protocol (MTP) functionality to your Zen Micro. As a PlaysForSure/MTP-enabled device, your Zen Micro will be recognized on Microsoft? Windows? XP systems, without having to install drivers or software. Windows Media? Player 0 will be the primary application for content management between your Zen Micro and your computer.

PlaysForSure/MTP devices enable you to:

a.. Enjoy seamless support with any computer running Windows Media Player 0 and Windows XP - no drivers or software needed b.. Drag-and-drop songs or files to your player through Windows Explorer c.. Use Auto Sync and Windows Media Player 0 playlist support d.. Support future subscription-based online music services

PlaysForSure/MTP-enabled devices may:

a.. reduce the maximum number of media files because of additional memory requirements. b.. require software updates if you want to use any currently installed applications like Creative MediaSource, Zen Media Explorer, or other track management tools with your player.

NOTE: This release does not support all types of subscription-based online music services. There will be a future firmware release where all Windows Media Digital Rights Management (DRM) 0 features will be supported.
Download direct here.
Also, if you use it, make sure to download the new Zen Micro Media Explorer here as the previous version will not work with the new firmware.
Message Edited by SSR on 2-28-2004 09:09 PM

HEY CREATIVE ! BIG MISTAKE WITH v2 EXPLORER!! PLEASE MAKE IT LIKE HTE OLD ONE WHERE U CAN CHANGE THE ALBUMS/ARTISTS etc WITH OUT ACTALLY GOING INTO INDIVUAL FILES!!!

Zen Micro Vista Compatib

So, here's my problem. I just got a new laptop with Windows Vista installed on it. (home premium that really matters.) and I want to install my Zen Micro 5GB player. I started off by using the installation disc, which did **bleep** all. Then came on here, and downloaded MediaSource 5 which is "compatible with Vista" that didn't work either.. it said it could not find any compatible devices. So I installed the MediaSource 5 plugin, but it said that I needed to Install mediasource 5 first. So, what the hell is up Is this going to work with vista or not Because right about now I feel like going out and buying an iPod.

How is it responding now, have you rebooted the system since then or has the installer stopped giving that message? Is the player recognised correctly on the system? Can you access it in for instance Windows Media Player? If it works there, then the update should have completed and it should be fine on Windows Vista too.
Cat

Zen micro vista firmware prob

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