ZEN MICRO, WINDOWS XP SE VS. WINDOWS XP PROFESIO

My Zen Micro works perfectly on my home computer with windows xp se, but at work the computers have XP pro, when I plug in the USB immediately recognizes the device but when I open the device manager it says the device is not conected.
The Zen Micro also works good with my Xbox 360, I'll appreciate any help you can provide on this issue, I really need to use the micro as a hard dri've since I have to bring work home.
Thank you. :smileyvery-happy:

Y'know, if all you need is to take your work home then you don't even need for the MTP to work.
Just use the UMS mode in your player's Extras menu.
Finally, as far as I know there are no WinXP SE, there are WinXP Home and Pro (where the only complains you'll EVER hear will be for the Home side) and there are WinXP SP / SP2 (which would definitely help...).
The way I see it there must me a hotfix that needs to be installed, thus, installing the files DM suggests HERE would help immensely I would think.
That, or you could simply try using windows update for all critical and software components...
Tell us how it goes.
CheerS!

Similar Messages

Zen Micro; Mac OS 9 and Windows

hi,
i was wondering, i have a macintosh computer running Mac OS 9 and i also have a PC running Windows XP, do i have to have the harddri've formatted on my Zen Micro to use it on the mac (kinda like the iPod) or can i just use it like i normally do? also, is it possible to use iTunes (windows XP) for my Zen Micro? if so, how?
sorry for all the questions and thanks

Hi, I have been trying to run my zen on my mac for the past few days now. I am using os9..At first i tryed to just insert the player into my mac and it came up with a untitled folder with the files in the folder. (zen is in detachable disk mode) i can browse the different folders ect but when i try to transfer something to or from the zen my mac freezes. I have tryed the plug-ins ect listed in the FAQ section but i am sure those are all for os X as they are yet to work for me.
If anyone can help out here it would be much apreciated. Many Thanks!!

Running a Zen Micro on Windows 9

I am thinking of getting a Zen Micro and i am running Windows 98SE, although Windows 98SE is listed in the minimum system requirements it says this below:
"NOTE The software applications on the Zen Micro CD may have higher requirements for basic functionality. Refer to each application's documentation for details."
Does anybody know if there are higher requirements and what they are?
Is anyone running their Zen Micro on Windows 98SE?

I'm using 98SE and my Zen Micro works fine - no problems since I bought it in mid December (touch wood!!). I'm also using the supplied software without any problems.

My PC won't recognize Zen Micro- please h

I have Windows 98 on an older PC, and am planning on buying a new computer later this year. I received the Zen Micro as a Xmas gift but am just now getting around to loading songs onto it (so my free service is expired). It's supposed to be Windows 98 compatible but the MediaSource won't recognize the player. I downloaded WMP series 9, and it will sometimes not recognize the Micro at all, sometimes recognize it but freeze up when I choose the device, sometimes freeze up when I try to open the Music folder within the Micro, and about in 20 attempts it will recognize the device perfectly and transfer mp3's (after having to be continuously rebooted). I have used my Zen Micro on other computers with Windows XP with no problems at all. Short of shelving my player for 6 mos until I get a new computer with XP or Longhorn, does anyone have any suggestions?

Thanks for the suggestion. Although I didn't download new drivers, after speaking with the motherboard manufacturer I went and bought an external powered USB dri've. This didn't really help, so I tried buying a new USB PCI card. Now it works perfectly. I guess there's a problem with my old USB port. Anyway, the tip indirectly solved my problem so thanks.
-Adam

Zen Micro Photo bugs need to be worked out - firmware update comi

Hi,
I've had my Zen Micro Photo 8gb for a month & have discovered some interesting quirks: first, I don't believe mine is defecti've, though I've had problems. I have encountered freezing on both the "Zen Microphoto" logo and "rebuilding library" screen; I scoured this forum and the Knowledge Base for answers, trying all that seemed applicable?- I tried disk cleanup and reboot (leading to rebuilding library freezes), reformats & carefully reloading the latest firmware?a couple of times. I've drawn some conclusions:?) Mediasource software is not working for me; when I switched to using only Windows Media , most problems went away.2) For whatever reason, "rebuilding library" can only be accomplished while my Zen is connected to the computer - should this be the case?3) It seems like the times my screen freezes on the "Zen Microphoto" logo I may have held the "on" switch to the side a little longer than necessary; I'm wondering if this is happening because I'm holding the switch on a little too long?Anyway, I love the size, look and sound of this player, so I hope to keep using it. NOTE: can anyone from CREATIVE tell me if there will be future firmware updates? Thanks
!!! Steve M.Message Edited by smills on 08-0-20070:24 AM

I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
Well i will keep on working on this issue.. ill let you know guys.

Zen Micro sort of being recogni

Hello,
Its been quite a while since I've been on the forums because my Zen has been running very smoothly, but I've been experiencing some connection issues on a copmuter lately.
I'm using 2.2.02 firmware and when I connect the player to my computer windows pops up with the little message asking me what I want to do with my MTP player. The problem is that no program recognises it. Creative Sync Manager cant detect it, WMP 0 can't detect it (actually comes up with an unknown error when I switch to the sync tab, even with no media player connected. The error is:
"Windows Media Player encountered an unknown error. This can occur when another program or operating system component encounters a problem but does not communicate the nature of the problem to Windows Media Player.
Error ID = 0xC00DCD, Condition ID = 0x00000000"), and I can't access the player as a hard-dri've-ish device in Windows Explorer. I know this isnt a hardware problem as my player works fine on my brothers computer. I only noticed this problem recently but hadn't sync'd with my Zen Micro for about a month.
I've tried to unistall/reinstall WMP 0, the Windows XP MTP driver and all creative products and nothing has really changed it.

ubu wrote:I am dealing with the very same situtation. My Zen Micro won't install. Windows has never seen it, and Creative hasn't emailed me back from my support request. I really like the player, but it appears that this is a problem that has been around for a while, and it's not getting fixed. So it looks like it will be returned to the store and another brand bought.Jamie
What operating system are you running? What firmware version on your Micro? And do you have a service pack (if you have v2 firmware on your Micro).

ZEN MICRO "NOW PLAYING&qu

So after updating my firmware, everything works just like it used to on my ZEN micro EXCEPT my now playing window. The display just says "Select music to PLAY from the Music Library" without displaying the album, artist, or song title. Is there anyway to get this back? Any help would be appreciated. Thank you!

dancerdawn,
This may sound silly but have you gone into the Music Library and add those audio tracks you wanted to playback to the Now Playing section?
Another thing, if you update the player firmware from version .xx.xx to 2.xx.xx, the player will be formatted so you need to re-transfer your audio files to the player.
Jason

ZEN MICRO - White Scren and impossible to run Recovery M

Hi,
I wrote to Creative support but not received any info to be able to fix the problem with my device.
It seems that it works connected to the PC. I am able to read the files.
BUT
The screen is 3 seconds white, without any written and then go off immediately.
I tried to run the Recovery mode as suggested and also I have upgrated the firmware.
NO CHANCE....
What's happend?
What I have to do?
Do _I have to repair ir? IS It broken?
thanks!

I'm experiencing the same confusion myself.
My Micro came with .02.05 f/w installed. It's not the firmware itself that is confusing; it's the accompanying software. After using it for a few days I decided that I want to continue using it without MTP, so I set out to upgrade to the ..0 f/w. Here's what I find on the Creative support site:
* I selected "Step by Step Zen Micro Firmware Upgrade Guide"
* Next I selected "Zen Micro Upgrade Application Guide" and "Windows XP"
* Here I selected "No" for Would you like to use on-line music subscription services?"
* Now the conflicting direction. The next page, which is for NO music subscriptions, says I need the following software:
Latest Creative Application Package
Zen Micro Media Explorer for Creative Zen Micro without PlaysForSure functionality
This software update package is for Zen Micro Media Explorer (version 4.00.3 or earlier) users only. This package contains the following updated applications:
* Zen Micro Media Explorer (version 4.00.8)
* Sync Manager (version 4.00.5)
* Jukebox Type II Plugin (version 2.00.07)
Zen Micro Media Explorer 4.00.8 for Creative Zen Micro (Software Update Package for Zen Micro Players without *PlaysForSure/MTP Firmware)
ZENM-WBPDE--LB.
* However clicking on the above link brings me to a download page which says this:
Filename: ZENM_PCAPP_LB_MTP_PDE.exe
Creative Zen Micro Media Explorer Web Update
ZENM-WEBUP--LB
This web update enables you to enjoy new and improved features for your Zen Micro player.
This web update package includes the following applications:
* Zen Micro Media Explorer (version 4.00.27)
* Zen Micro Media Explorer (PlaysForSure?) (version .00.2)
* Sync Manager (version 4.60.0)
* Import Wizard (version .60.2)
* CD Ripping Wizard (version .60.09)
Note the difference in version numbers? Which do I really need for Micro firmware ..0? (BTW, this board s/w is terrible - why no BBCode?).
Thanks for any help here.

Just 5 questions about the Zen Micro Ph

HiJust 5 Q's about that player which i hope i get clear answers 4 'emcan i buy the charger designed for the original Zen Micro 2 be used with this player? if not, is there an additional charger i can buy ?2) How much time it takes the player 2 charge from the USB port and how much does it take in case of using a charger?3) Can i simply plug the player in my PC's USB and boot up windows XP 2 see the player simply as an additional dri've without the need of any special drivers or programs so that i transfer files between my PC and the player with simple drag and dropping4) Can i transfer non-media files (books - programs...etc) using the same method in question 3 without having 2 set up first a dedicated space on the player 4 receiving such files (<--- This is the way which has 2 be done with the old Zen Micros)5) Any dedicated volume control on it yet or it still misses it like old Zen Micros ?THANKS A LOT

Hi Catherina - thx 4 the reply but yr answer implies that the old Zen Micro can be seen in windows explorer directly as an additonal dri've and this contradicts all the reviews i have read about that in order to transfer non-media files to the player, i have 2 either use the bundled program "Zen Media Explorer" or the firmware itself (in case i am not allowed 2 install software on some computer i wanna transfer files from or to) but i was speaking about plugging the player simply in the USB to be detected by XP, assigned to it a dri've letter and then i can start copying files from/to it right away without any additional extra software installed or anything i must configure on the player itself. IMHO, this is how the MP3 players should behave 4 extra simplicity and ease of use
SUGGESTION: can u plz make video clips showing how 2 use the player in all aspects. I have seen that with the iri'ver players where some people (i am not sure if those people are the guys @ iri'ver themselves or just some fans) have posted numerous video clips showing the iri'ver player in all aspects so the end user like me feel like he is using the player in his hands even if he/she hasn't purchased it yet - something that will be very effecti've on people's decision purchase. Wish to see video clips showing all aspects of the Zen Micro player and may be other players
Here is the site i was talking about: www.misticri'ver.net
Message Edited by magoood on 0-04-2005 2:9 PM

ZEN MICRO CONNECTION DETECTION & FIRMWARE PROBLEM! Please help

Last night i installed the new 'plays for sure' firmware for my creative zen micro 4gb. I have windows media player 0 and my system is running service pack 2 by the way.
The firmware installed fine and i went on media player to transfer all my music back onto the player.
This took ages! But it said it was on there ok.
Just to be sure i went into the E dri've- for the first time the player had registered there so i could check everythign went on ok.
All the music was there just fine.
I disconnected it from the PC and turned it on... and it's completely empty! I went to information in the player to check that what i was seeing was true and the player just crashed. The only way to turn it off was to remove the battery.
I have reinstalled the driver and reconnected the player and windows xp does the noise to let me know the player is connected... but it isnt being detected by media player and it doesnt come up in My Computer.
Please help asap!!! Sorry this is a long post!!!
L

Lenni wrote:
Just to be sure i went into the E dri've- for the first time the player had registered there so i could check everythign went on ok.
This is the odd part. If you copied to the E dri've you must have copied to the USB mass storage area of the player (the player can be configured with up to 4Gb of USB mass storage that's ONLY for data files). The player should appear as a device in Windows Explorer for the audio part, so copy the files to that, NOT to the E dri've.

Zen Micro Connection "the device is not connect

When I connect my Zen Micro in my computer the Zen Micro Media Explorer says that "the device is not connected. Please connect your Zen Micro to the computer" My battery is full. I read the instruction book and It said when you connect the Zen Micro in, Creative MediaSource or Windows Media Player starts up automatically... but nothing happens when I connect my Zen Micro. Please help.

Hey, i have this same problem...well i did...im not sure :smileyindifferent:
At first i followed the instructions on how to install the mp3 (micro) etc etc, i followed it to perfection. When it came to using the software on the disc, i found alot of problems, mainly that my Micro "apparently" was not connected, according to my Creative Media Source/Organiser etc.
Anyway, after i downloaded loads of different updates etc, and basically fiddled about, i got WMP to recognise it!! BREAK THROUGH!!
Alot of other ppl i know have had this same trouble as i and as loads of you are, so i would recommend using WMP, works fine, only downfall is I DON'T KNOW HOW TO MAKE PLAYLISTS :angry:
As fussy as i am, this isn't good enough for me, i want the software to recognise it so i can take full advantage of my new Micro.
So, i need advice, shall i quit while im ahead, or will someone gve me some help to resolve this problem?
And if the later, what the hell shall i do?

~Shaun~

Zen Micro USB Prob

Hi
When I'm plugging my Zen Micro to USB port, my windows XP says that "the device is not recognized" and Zen hangs after that...So in order to reboot it, I need to remove a battery for a while.
so I cant synchronize it with PC at all...
I've installed all the software from the "Installation CD"
firmware version : 2.2.02

To Get Your Computer To Recognize Your Zen MicroPhoto you need to just reinstall your current version of windows media player because it has all of the drivers for mp3 players. This worked for me and should work for everyone else. Your Welcome once this works
This won't delete your current library of songs

Zen Micro Photo firmware 1_20

Hi, i have some problems upgrading from my current firmware .0.0 "Zen Micro Photo"
to the firmware .20.0, i have downloaded the program that sould upgrade the firmware.
and i followed the instructions,
Download the ZenMicroPhotoP4S_PCFW_LB__20_0.exe file into your local hard disk.
Connect your player to your computer.
Double-click the firmware update file and follow the instructions on the screen.</LI>
easy right ?
well it wont work when i double-click on the firmware upgrade file, it starts the program, and i can se that my zen micro photo, goes out of docked mode, and then the upgrade program tells me this message: Your player is not connected, please connect your player.
and let me tell you.. my zen microphoto works just fine accept this firmware stuff.
the only thing that also bugs me, is that the MTP dossent work under win2000, my work computer runs 2k, oh and why cant it just recharge when my computer is closed. theres 5v DC output on the USB anyways. why does it need the software to recharge ?
? Its all greek to me ! ?
does anyone know how i can solve this problem(s) ?

I run windows XP pro . sp2, its quite strange.. it should work. ! **bleep** IT SHOULD WORK ! :smileyindifferent: , and the wirld thing is. i also try'ed it on another windows XP machine at work.. and it didient work there either. im beginning to question if this is the product for me. its realy sad though, i love the zen design.. not to mention the price.
It realy realy bugs me that the zen micro photo isset supportet on windows 2000, i had this vision of syncronizing my work calender with the zen ... and now its just not possible ! unless my boss wants to give me a new laptop.. and i dont think that will happen . hehe
Well i will keep on working on this issue.. ill let you know guys.

New Zen Micro is detected by windows but not software - I have NOT done firmware upda

Hi, I just bought a brand new Zen Micro. The software installation went fine.
After plugging in the unit to my USB port, a message appears on the windows taskbar saying "Nomad Jukebox 2/3/Zen Detected".
I would assume this is the normal message. I then attempt to transfer files via Creative Mediasource. Howerver when I load up the creative mediasource software, I get an error message saying "Player is not connected". Naturally of course the Zen Micro is indeed connected. I can not transfer any files and the player locks up.
I have not updated the firmware or anything, it is a fresh out of the box brand new unit. I run Windows mediaplayer 0, windows XP (SP).
Is there a way to resolve this issue, or am I doing something wrong?
Please help a new zen micro user thanks in advance!

I also Just, few hours back fully charged my Micro and got it working. I downlaoded the latest firmware released in Feburary. But i decided il only use it if something was wrong with the player. Mine went smooth....
Fully charged it while installing the software on the CD, unplugged the AC, I didn't sue the White USB cable it came with (lots of people say tis crap) So i sued my Sony Digicam USB cable which is always connected to my pc anyway.
Plugged my player into the USB cable while the player was On.
Done.... Windows Xp Pro detected it, 2 icons in My Computer popped up, One was the shortcut to the media source software and one was the player itself kinda liek a removable dri've.
My firmware is .0.30 and opening Widnows Media player 0, and hit Synch Tab, my player responded, and said Docked. And within 5 minutes most of my music was on....
I dotn get how some othe rpeoples players are playign up so much.
Maybe only people who have problems ever post so it seems like everyones having a problem. lol
Oh and i would recommend not to do a firmware update unless soemthings wrong wiht ur player. I wont risk it if i were you.

Windows Vista vs Zen Micro: Software Problems

Hey guys,
Looking for a little help and this seems to be the right place to get, lots of helpful people!I have a 3 year old Zen Micro, 4/5Gb I think and it worked fine with my old Dell laptop which ran XP, I used to drag and drop mpg files easily with the bundled software, all was well. Back in January the Dell laptop reached the end of it's life and I layed my hands on a new Sony Vaio laptop, running the all singing, all dancing brand new shiney Windows Vista. For whatever reason, I had no need for the MP3 player for most of this this summer and now I've come to need it again and it obviously needs updating (all my music is 6 months out of date) and it seems I've lost the original software disc, bummer. So I downloaded the ZenCast Organiser & Sync software off the Creative site as it said it ran withVista and plug in the Micro and .........nothing.
The Sync manager thing just says that there's no player attatched and it won't hook up. Am I missing something? Do I need another driver for it'sor something I've had a look through this site and all. I seem to be able to find is what I've already downloaded. Help!

MiniMan64 wrote:
ow stupid is this though! Why aren't Creative releasing any updates to allow older players to work on new machines?!
Well they are releasing updates, the trouble is you need the old OS to apply them. I suspect there's technical reasons for updates not working on newer OS's. After all Creative couldn't anticipate Vista problems when making older devices (Vista wouldn't have been on hand to test at the time).
BTW Firmware upgrades can be found here (UK version)
or here. (US)
Gift.

Zen Micro with Windows 2000 Not Recogni

Help!! My computer operating Windows 2000 no longer recognizes my Zen Micro. It used to but no longer. I have searched through all the help loading everything under the sun with no success. My Micro is operating with Version ..0 that I understand should and has worked in the past with W2000.
Please help. This is ridiculous - no Zen here.

I finally figured that out. With ME or 2000, I needed to:
) download the version firmware to my memory stick
2) take the player and V firmware to an XP machine
3) have the older firmware flashed into the player
4) reinstall the player on the ME machine
I did all that, had Best Buy do the reflash, and it's working now.
A few more questions:
If I later update the computer to an XP, any problem with reinstalling Version 2 firmware (other than loosing stored data in the player)?
Exactly how many features are not supported by version firmware? I'm aware that it won't support subscription services, e.g., Napster To Go, and audible format. Are there any other missing I should be aware of?
TIA
JRC

ZEN MICRO, WINDOWS XP SE VS. WINDOWS XP PROFESIO

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