Zen Micro Wired Rem

I've now tried 2 of these and can't get them to work. I can hear sound but the buttons don't work (and yes, I have taken the hold button off!). I'm using firmware ..0 which Creative said should be OK when I rang customer support. Anyone had similar experience and know how to fix it or do I just give up?

The best thing would be to go into Recovery Mode on the player. You do this by turning off the player, then remove the battery. Hold the power switch in the on position (and keep it there) and insert the battery (while you're holding the switch). It will boot into Recovery Mode then. One of the options in that menu is Reload Firmware. Once you choose this it will essentially wipe the firmware, so the player will only boot into Recovery Mode. You'll need to load the firmware onto it again from a PC (just run the same file update file again as you did before, version ..0).
Cat

Similar Messages

Zen Micro Wired Remote Control Prob

Anybody having problems with their supplied zen micro wired remote control?
Mine seems to be having a connection problem with the player, slight movements will cause breakages in the music, left earphones will cease playing out.
Seems that some people are having problems with zen micro's earphone jacks, however, using the supplied the earphones(minus the wired remote control) works well.

hmm, I had same problem with 2 days- was definetly a loose connection in the wiring of the remote plug, as has been no problem with other headpohnes, and is not the 'heasdphone jack' issue (yet! thank god!)
took 3 weeks to get replacement remote from creative (only returned remote, not Zen, luckily) have not really messed around with the replacement yet, but looks ok.... am really hoping so cos it is really useful for going mountain biking with the zen nice & secure in my backpack....

The Zen Micro wired remote: Many raves, two small ra

Just got my eagerly-anticipated white Zen Micro remote!! Here's my two cents:
Pros:
. Nice look that matches the design of the unit itself very well.
2. Definitely makes life easier in terms of controlling the unit while staying acti've.
3. Minimalist with all of the important functions built into a small, elegant design.
4. I like that there's a button to quickly switch between mp3 and radio modes.
5. I like that the play button, when held down, functions as an on/off switch.
Cons:
. The clip is well-designed from the perspecti've that it's not likely to slip off after it's on. Unfortunately, it should have been a teeny bit wider because it doesn't work on anything but the thinnest cloth, which is especially tragic since this novel design would have let Creative make it as wide as they want without hurting its effecti'veness!
2. Why did I have to figure out for MYSELF that the play button doubles as an on/off switch? The documentation (or lack thereof): the remote only includes a little diagram with a button legend. Said legend doesn't really say anything about the buttons except the obvious. Hmmm, I wonder what the "mode" button does, since on the actual device "play mode" lets me go from regular play to shuffle to repeat etc.... let's consult the manual. Ummm yep it seems that the "mode" button does... modes. Great.
These two rants -- which in no way are recommendations not to buy the remote -- are indicators of the same feeling that possessed me when I wrote my previous rants about the Zen Micro itself -- deep, intense, frustration. Frustration at what appears to be a trend with Creative: a non-user-oriented mindset. The kind of mindset that thinks, "why bother with the kind of details that won't actually prevent anyone from buying the device?" Like, who would care about a crappy manual for a $20 remote? I mean, we'll all figure out how it works in no time, right? I mean, in the worst case, the hidden on/off function will be like a cool Easter egg waiting to be found.
- sigh -
I realize these small rants constitute the large majority of my post but guess what? It's a remote. It works. There isn't too much else to say about it. Or, at least, that's how it should be.

I didn't know that about the play/pause button or the mode button. When I pushed play/pause it just paused and when I pushed mode it went to FM. I assumed that is all they did, lol! For me the clip is of little consequence because it is almost allways in my pocket or bag and I operate it by feel. Perhaps they figured that everyone li'ves in a warm climate and wears thin clothing? You are so right in saying the instruction manual is something less than stellar. I am not sure why they even bothered to waste the paper and ink! Come to think of it, the Micro's documentation led something to be desired too. Thanks for the tips!!!

Zen Touch wired rem

Hi
My warranty replacement remote has failed after it's warranty expired.
Due to the lack of alternati'ves, I'm looking to buy a replacement and treat it very, very carefully.
At the moment, however, the wireless remote is constantly 'out of stock' at the creative shop (I'm in the UK by the way).
So, if anyone from Creative is reading, two questions:
) Is a new (hopefully sturdier) version going to be released soon?
2) When will new stock be available?
Many thanks,
Dave.

. The Asia Pacific version of the remote was supposed to be sturdier, but reports vary. Not must use in the UK though unless you buy via the warranty problematic eBay.
2. Creative always seem to have problems with stock, it's about time they resolved this. You'll have to contact the Store to see if they have any idea.

Pick up metal objects with zen micro headphones? battery life with firmware 1.02

hey all
just purchased my zen micro couple days ago.
the package we got here in downunder is satifying. included were the wired remote and also the stand/case with belt clip. these were the only reasons that made me choose this over the ipod mini.
this has not occurred to me until tonight, but the headphones seems to act as magnets and were stuck to each other as the phones were dangling
i never noticed this happening with other phones
also the battery life of my zen was horrendous. its lasted 5 hrs with eq and smart volume on. the zen was on hold the whole time as the actions were controlled by the wired remote.
this was with the firmware that was shipped with the player .0.03 i believe
have just updated the firmware now, and will be testing the battery life to see if the problem is rectified.
if not, then an exhange for an ipod is inevitable.

Yep, SV is a battery killer, around a 50% drop in life has been meaured and the effect is known to be pretty negligible.
And as others have said, them headphones have magnets in, like pretty much any speaker

Zen Micro: changing volume through programmi

Does anyone know a way to change the volume of a Zen Micro other than using the scroll bar? Can it be done through Creative Media Explorer or some other computer program rather than through the Zen itself? As I said in a previous post, I'm having scroll bar problems, and if I can just force the volume to change without using the scroll bar, at least I'll be able to play music.

Alas, I am no longer under warranty, and at the moment am not willing to pay $25 plus whatever else the repair costs to get my Micro working again. I did, however, just buy a $2 wired remote control, which solves the immediate problem of not being able to hear anything at all from my player. (Raising the individual volume levels of songs hardly helps when the player itself is effecti'vely on mute.) Saving playlists, etc, is still impossible, but at least I have my music for the moment.

Zen Micro remote quest

I've been looking at players and liked the Micro and Neeon,as it seems the Neeon's been phased out in favour of it the Micro seems the one for me.
My main requirements that most players seem not the feature were a remote so I don't have to keep fishing the thing out and really would have prefered a player with Flac or other lossless support,but I guess mp3 will have to do.
The question I have is regarding the remote,I was happy when I finally discovered it has one as an optional extra and that closed the deal but I have one question.
On the Cnet review for it , http://computershopper.com.com/Creative_Zen_Micro_5GB/4505-6490_7-35927-3.html?tag=nav
they claim
"Everything that comes in the box (plus the optional wired remote) matches."
The picture also shows a much cooler looking remote than the one in the shop,that I take it has the same colour as the player you choose.
Are they not available?

The wired remotes for the Zen Micro are not available in the same full range of colours that the player is, but you can get it in black and white. You didn't mention what region you're in, but here are a few links:
US online store (they have it available in Black/Black, Black/White and White/White)
European online store (available in Black or White)
Cat

Returning a Zen micro to Dix

I am about to return my Zen micro for the second time (Usual headphone nonsense). I bought the unit in Dixons, who to their credit swapped out the faulty unit without issue. What I want to find out is if anybody has returned a zen micro to Dixons and managed to get it swapped for an alternati've make/model of MP3 player?

... not very cheaply!
You need an auxiliary input converter that uses your factory stock radio's CD changer input. Basically, it will fool the the radio into thinking a remote CD changer is plugged in. In turn, you then have your mp3 player wired into this converter via RCA jacks. Routing the cable(s) out through the dash sounds a bit tricky, and might be the job for someone good at custom auto work.
Here's one from Logjam (seem to be quite popular on the internet):
http://www.logjamelectronics.com/blitzhonsnyitiv.html
I'm actually looking at doing the same with my 2005 Civic. It's a bit cheaper for me ($49 on that site). I'm just a little apprehensi've right now about taking apart the dash of a brand new car that I've only had for a month, with the car under warranty and all. I guess I'm just afraid that if I had to take the car in due to an unrelated problem, I might catch some flak about voiding my warranty for everything dash related.

Zen Micro Power Switch Prob

I have had my 6gb Zen Micro for about a month now and have been very pleased. But this morning, to my horror, when I woke up and tried to turn it on the power switch wouldn'work. My Micro still turns on if you put the battery in, and the hold feature still works, but when I shift the switch to the left to turn it on or off nothing happens. I haven't droppped it once or messed with anything in it. I don't know what to do. Has anyone had this problem before? Does anyone have any advice on something to try or what to do?

My Zen Micro has recently developed the same problem. I contacted Support, and they have informed me that I have to pay a $25 fee to get it fixed, and that amount could grow based on the cost of repairs. Quite frankly, I'm upset. This is twice that the player has failed. I RMA'd the first due to a headphone jack problem (which was caused by faulty wiring, which Creative will refuse to admit). This second player has a similar issue. The electronic contacts must not be built/soldered correctly. I will not be recomending this player to anyone I care about, as Creative has proven to have terrible support and exquisitely terrible design. I will not be purchasing another Creative product, due to my lack of confidence in this player. Creative has not even made an attempt to solve my problem, only directing me to the self-guided website that merely showed how unresponsi've their support really is. They have now supplied me with RMA information for my refurbished player, to send into them. I will not likely send this player in. Instead, I'll go peddle the piece of junk off on Ebay, and take the money and put it towards a player that's been proven to be more reliable than Creative's Zen series - an iPod. I know that word is almost a profanity in these forums, but Creative hasn't left me much of a choice. Goodbye Creative, I hope you won't miss my money. As much as I don't like to support Apple, I'm going to now. So enjoy your angered and frustrated Zen users who you don't seem to want to serve. Maybe once you start making quality products again, I might consider buying in.
-A disgruntled former-Zen user.Message Edited by AbandonedHero on 0-30-2006:07 PM

Zen Micro Touch pad Prob

Hey guys. I bought a Zen Micro from eBay for pretty cheap.
I knew that it was slightly faulty which is the reason why it's so cheap.
Basically, what's wrong with it, is that the vertical touch pad only goes one way at a time.
EG, if i want to put the volume up, I'll scroll up but it'll go down.
Now I thought I'd found a way to fix this, which is to push hard on the scroll pad in the direction I want to go then the scroller would be set to go that way. This isn't really practical but it does work sometimes.
What I want to know is is there any way I can fix it permanently? I have disassembled it and taken a look around but there wasn't anything I could see that could be causing a problem because the touch pad part of the Micro is hidden behind that big metal plate.. so I can't see in there.
Anybody else had this problem?

I'd suggest a Zen Wired Remote. It'd be a lot easier than taking the Zen apart and trying to fix it.

Zen micro USB snafu no firmw

I recently purchased a zen micro from ebay.
on arrival i found that the headphone jack was dodgy, i very carefully repaired the unit as per the instructions http://www.noboundrees.com/micro_fix/ I found one tab in particular that had broken away. following the repair the player functioned perfectly.
I purchased a creative wired remote for the micro, but when i tried it out, none of the control buttons funtioned. I have looked over these boards but could not find a satisfactory answer to this problem, but several similar enquiries.
I then tried to connect the micro to usb to tranfer files, but it did not light up and did not connect. Reading messages on this board I put the micro into recovery mode and cleaned up and tried to upgrade firmware. it erased the firmware first but the upgrade program could not see the zen either. i tried the micro on another PC , still it did not light up, and the pc claimed power surge on the usb port, the micro was not recognised.
I am now stuck with a micro that has no firmware and won't connect - any clues ?

update: I tried wiggling the usb connector whilst connected to pc, watching the micros screen I briely saw the 'communicating with pc' icon. I surmised that there must be a problem with the USB port inside the micro. I disassembled once again and this time re-soldered the usb housing to the pcb ( i had to remove some gum to get to one of the contacts ) on reassembly the micro is once again able to communicate via usb.
I then ran the firmware upgrade ..0 successfully and now have a working zen micro again.
I once again tried out my brand new fresh out the pack creative wired remote,
and still, none of the control buttons work. disappointing.
I'd really like to know of any possible solutions
& I hope that this hard won knowledge regarding usb connectivity failure can be of some use to someone

New Zen Micro. Not working right! Distraught! He

Hope I am posting in the right placetreated myself to a Zen Micro for my birthday , got from DELL when on offer on but only opened today.Charged BatteryLoaded software (laptop crashed in middle but had MediaSOurce on already anywaysMoved 50 albums over vis USB 2 PCI card on laptop. was impressed with speed. Tried to listen tooNearly criedANd confusedMusic instruments can be heard fine mostly, but voices are like whispers and a million miles away at that .also some whiny sounds in back grounda few albums I tried songs were startign and going into loops of first seconds, if I skipped to next track it playedbut not with anything like proper voicesALbums: Paul Simon GracelandTOri AMos Boys For PeleAimee Mann The Forgotten ArmSwapped headphones, Sony and JVC, both find with other playersused with and without the wired remote I boughtAny ideas would be Greatly appreciated !!!!My birthday is spoiled

Hi
Yea messed around with the headphones changing sets, twiddling the plug etc
I dunno this is the weirdestt sounds, you'd not recreate them if you wanted to
Gonna try firmware upgrade tonight
disappointed though

Power switch on Zen Micro not working. Hold works, though. It turns on if I plug it

I was given my friend's Zen Micro because it was broken.
So I opened it up and managed to fix it...but it only turns on when I plug it in to the PC.
I can switch the hold button across and it holds (the padlock shows up on screen), but I can't actually switch it on or off at all.
To turn it off I have to wait 'till it idles out.
And to turn it on... I have to plug it in, like I said.
What could I do to fix it's The switch looks normal on the circuit board...but I can't help but think that something inside the switch has become disconnected...but it's a bit too small to actually take apart.
The only alternati've I can think of is to buy a wired remote...but that's my last resort.

OK, your Zen Micro worked with your older computer, correct?
Was your older computer an XP machine or an earlier version of Windows?
As far as I know, XP requires the PlaysForSure firmware to work with your Zen Micro. You need Service Pack 2 and Windows Media Player 0 too.
You can find the drivers, firmware and software that you need by clicking the Support menu on the Creative banner at the top of the page-> Downloads->MP3 Players-> Zen-> Zen Micro, select your language and Operating System and then the drivers, firmware and software that you need.
Be sure to click the Show Details... pop-up for more information and instructions.

Zen Micro - transfer lock ups with latest firmwa

I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
This happens on two different computers with USB2.0, one Intel based and the other AMD.
Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).

nzOdy wrote:
I've been trying to transfer mp3 files to my firmware upgraded Zen Micro and find that the transfer slows down and then locks the player after 30-40 files have successfully copied. This happens with ..0 and 2.2.02 firmwares.
The player will then remain in a 'acti've' docked state (black arrows) until the battery is removed. After this lock up tags on the mp3 files are messed up and display Chinese looking characters in the Details View.
This happens on two different computers with USB2.0, one Intel based and the other AMD.
Two questions - anyone know if this is a known issue being worked on for an imminent firmware update? And secondly - is the problem aggravated (or even created) because I am trying to copy files over from a directory tree (mp3's sorted into artist/album/ folders) rather than one flat folder with all mp3s in it (ie. in one single folder).
I'd try transferring fewer files at a time and see if that works.
You might be on to something with copying from a directory tree too. See if transferring the files in smaller groups from one folder helps out.
You can always organize the artists/albums later in Zen Micro Media Explorer or Creative MediaSource.

New Zen Micro will NOT connect!

Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-Blank

The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

Zen Micro Wired Rem

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