Zen Micro won't connect to

Im having this weird problem with my Zen Micro 5gb, I used to connect it to my laptop previously but now my laptop is broken and i've been trying to connect it to my computer and everytime i do it just freezes with the lighting charge sign and the song playing, and on my task tray it shows unknown usb device plugged in, and it wont recognize it because my zen freezes. I had no problems with my laptop and am curious if anyone has had this same problem and is willing to help, it's getting me angry cause i really like my creative and i had no previous problems and my laptops been broken for about a month now and i havent been able to use my player. I also bought a charger a little while back, but for some reason i cant ever fully charge my mp3 player, the most it will go to even after leaving it for like a full day of charging is the first bar. If anyone is willing to help me with my problems thanks alot! Looking forward to hopefully using my Zen Micro for a long time!

I have had this problem creep up on me lately, but it doesn't happen every time though. I've been able to get around it by trying two or three times to reconnect it, but a couple of times it got right stubborn. In that situation, it seemed restarting my PC did the trick.
Not sure if that helps, but...

Similar Messages

Zen Micro won't connect to computer with WMP 10 or higher instal

I've searched high and low for what could be causing this problem and nothing seems to be working. I just recently formatted my hard dri've. Before I formatted it my Micro was working just fine with the computer and I had WMP installed. After the format the computer won't load the device with WMP installed, so I rolled back to WMP 0 and it still wouldn't load the device. Then I rolled back to WMP 9, that comes with Windows XP, and it loads it perfectly fine. I've looked for plug-ins and hotfixes and everything else and absolutely nothing is working. Everytime I plug the device in with WMP 0 or loaded it brings up the "Found New Hardware" wizard and then it times out when trying to load the MTP driver. However, I plugged it into my friends computer and it loads perfectly fine. The firmware on the player is the latest because I had to update it for WMP before.
The thing that I don't get is why it has trouble loading the MTP driver with WMP 0 or installed but when WMP 9 is what is installed it loads it right away with no problems. Does anyone know what I can do??Also, since I formatted the hard dri've all my music is currently backed up on the Micro so I don't want to have to format it. And as far as I know WMP is the only way to get all of the songs off of the Micro, if there is any other way to get all of the songs off that would be helpful too. I can get most of the songs off just by drag and drop, but I can't get all of them for some reason. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!! thanks

I have had this problem creep up on me lately, but it doesn't happen every time though. I've been able to get around it by trying two or three times to reconnect it, but a couple of times it got right stubborn. In that situation, it seemed restarting my PC did the trick.
Not sure if that helps, but...

ZEN MICRO WON'T SYNC CONTACTS NOW .....

My Zen Micro won't sync contacts from Outlook Li've now (when it did before) .... get an error message:
"CTSync
X Unspecified error"
I'm using Outlook Li've (2003) that is linked to my hotmail e-mail; like I said, everything sync'ed fine before!
I've tried all the new downloads, etc.
I've also formatted the player several times.
I can still syn music, tasks, and calendar.
How do I resolve this issue ... no one from Creative Labs has been able to provide any assistance with the issue(s).

FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
Just letting you know your not alone and I feel your pain!
Jen

ZEN Micro won't turn Off and now won't turn

Hi Everyone, hope you can help me out here.
I have been using my ZEN micro for about week now and it was at first working fine.
Then it started not turning off, so i had to pull out the battery.
This is obviously very annoying, but it got worse over time.
It now won't turn on unless i switch it about 30-40 times.
What is going on, is there a way to fix it and is anyone experiencing the same problem?
Thanks very much,
Fern

FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
Just letting you know your not alone and I feel your pain!
Jen

New Zen Micro will NOT connect!

Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-Blank

The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

2 month new Zen Micro, won't fully charge via

I have the zen micro 5gb and here's what been happening
Up until the last month the micro would charge up just fine. Now, it won't charge past one bar and it does show the charging icon in the upper right hand corner.
My USB connections are USB 2.0 at work and home and it won't fully charge. I ran the battery completely out of juice to try a fresh charge approach. I know the micro is getting power because it will run while plugged into my usb cable.
Oh yeah, recently, after the water drop on the screen, it usually loads the zen micro logo, then rolls right to the now playing screen. Recently, it sticks for about 0 seconds, and the touch pad is inacti've.
Before I deal with taking it back to BestBuy, I figured I'd see if there's anything I can try before.
Vesrion ..0
Thanks
MattMessage Edited by flananuts on 0-04-2005 07:58 PM

flananuts wrote:
Wow, I didn't know i had to have it in locked position for it to charge, b/c the charge indicator was always showing like it was charging, but no pulsing.
You don't have to, but if your USB power is marginal it ensures that ALL the power is dedicated to charge the player.
I just switched it to lock and it is pulsing. When I'm at work I have to use my usb connection to charge and I can't load the driver onto my work machine. If it is not pulsing, is it only just using the usb for power?
It's only using the USB power for the data connection.
What's the deal with the pusling?
It shows the player is charging.
Also, what's the benefit of upgrading the firmware to v2?
See the link "the difference between the Zen Micro v and v2 firmware" in the FAQ post.

Zen Micro won't transfer files, Creative are not helping

I have had my Zen Micro since early January (bought from Amazon.co.uk) and it has been fine until a couple of weeks ago. One day I plugged it into the computer to put some more music on there and it came up with the dreaded message "Player is not connected". Since then, every time I try to transfer files across, it will come up with this same message. Once I managed to get one song across, then got the message, but now it won't let me transfer at all.
I have contacted Creative Support, and explained what happens. I have tried everything they suggest (different USB cable, uninstall/re-install software, download new 4.00.8 driver, disable anti-virus software, different PC, disk clean-up, etc.) yet it still does not want to work! I keep replying to Support telling them this, but the person at the other end is really not helping the situation at all. So far he has told me to do all of the above THREE times, even after I've told him very clearly that they don't make a difference. I'm now convinced I will never get this player sorted out.
Why won't they issue me with an RMA? Surely we've run out of options by now? I am getting extremely fed up with the whole thing, and right now I don't even feel like replying again because I know I won't get any help
P.S. All this has been tried on both WinME and XP.

Claire does this mean you have tried it on different machines?
Qoute "P.S. All this has been tried on both WinME and XP"
If so than it may be a hardware problem.
Get some ad-aware programs as something maybe restricting you use of the USB ports. AdawareSE is very good.
Right click on my computer on the desk top, goto properties and click the Hardware tab
<IMG src="http://img.photobucket.com/albums/v470/johnnyjudge/Slide.jpg">
Click on Device Manager,
Scroll down and click on Uni'veral Serial Bus Controllers, of course with your Micro plugged in look for it. Right click the on the device and goto properties, and see does it denote the devcie is wotrking properly and are there any drivers assigned to it. If so what them drivers are.

Zen Micro won't conn

i have a problemo... Well let me tell you a little story about a zen micro that was different then the others wanted to be its own master!:angry:

i did a system resytore on my computer and rebooted the whole machine due to a virus and i installed all my program and plugged in my zen micro and guess what it says it won't connect, so what did i do then? well i remembered that i had the 2. w.e playforsure firmware so i downloaded the version of creative media for that firmware and it still won;t work not only thta but when i connect the zen micro via usb a "found new hardware" wizard pops up and says it has found an MTP device? okay sure so i go for it and click install new device.. nope sporry that didnt solve my problem because it had to be complicated and say error then it said that it wouldnt work properly.. and i also tried using window smedia player since i had that firmware installed but no,....

that wsa the story of my zen entering the retards realm

and now i deleted all my songs everythin even firmware because i was playing with the rescue mode so now I'm confusion

send help thx:smileyvery-happy:

hrt_fosho wrote:
i tried that and it didnt work...
How about download this.
http://www.fnprg.com/dl/Jet40Sp3_Comp.exe

ZEN MICRO won't hold it's charge!!!!!!!!!!

I have owned a 5GB Zen Micro for about 3 years. Up until about 4 months ago I had no problem with the unit holding it's charge for several hours. Now I can't get it to last for more than 0-5 minutes when using the FM radio. By that time the battery indicator shows hardly any charge left and then it does dead. Any [email protected]

krw99 wrote:
Thanks for the suggestions guys. I had considered the possibility that the battery may indeed be at the end of it's life. As it turned out I also googled the model and battery name, and came up with a Canadian site that had?them on ?sale and decided that with postage it would be just as cheap as getting it'sdirectly from?the US with higher postage costs and the exchange rate. I love this model so much I hope to keep using it for years to come provided I have no further more costly problems. Despite it's greater thickness compared to similiar models it is a very attracti've looking unit.
The reason I chose?the Zen Micro?in the first place, as opposed to an iPod?was because I could replace the battery if need be, and also for it's FM radio capability. I?did have to have the chip that contains the earphone jack connections replaced last year, as many other owners have also had to do. But it was worth the $60 it cost me.
Cheers,
KRW99
I had originally planned to buy an iPod back in '04, because everyone else had one, but after I saw? this video I decided to do some more research. I ended up with a 5 Gb Zen Micro in February '05 and wondered why anyone buys an iPod, when a far superior product was available from Creative.
The original battery started? to go about a year and a half ago, so I popped a new one in and kept on enjoying it. I thought that I would finally have to say goodbye to my little friend when I accidentally dropped it onto a tile floor. The dreaded click/whirr...click/whirr...click/whirr... of a dead hard dri've.
I read a few posts on the Say Goodbye to My Little Friend (Zen Micro)? thread and replaced the dead hard dri've with a SanDisk 8Gb? Ultra II Compact Flash card, using the instructions on? this page.
I was so happy to see it boot up aain and once the firmware was loaded, I started filling it up with some of my favourite music. It's nice to have an extra 3 Gb of storage space too!?
Notes about the iPod's Dirty Secret video can be found here.

My Zen Micro won't start!

Hi,
my zen micro turns on when it is connected to the computer. but it only says, "creative, copyright...." how do i get it to start again? i tried it on different computers to see if it was a pc problem but that didn't help either. then, i tried charging the battery but that didn't work. THEN, i tried removing the battery and putting it in again. yet, NO LUCK!! does this mean i have to buy a new battery for my mp3 player? HEEELLPPP ME. =)

Mine had the same problem except recorvery mode doesn't work; it'll just freeze if you select to Clean Up, Format, Reload Firmware, or reboot.
It happened to my previous Zen Microphoto also. Simply put, its junk.

Zen Micro with PC connection Problems and no firmw

I'm running on Windows XP Service Pack 2 and I have Windows Media Player 0.
...and my Zen Micro wouldn't be detected, so I formatted it completely and I tried reloading the firmware. My old Zen Micro with v firmware still connects perfectly well, but Windows just doesn't detect my v2 firmware (now no firmware) Zen Micro.
Advice, please?
:edit:
Windows DOES detect my Zen Micro now...but I still can't do anything with it. It appears as MTP player connected:
http://i3.photobucket.com/albums/y52/bkblade/zen.jpgMessage Edited by bkBlade on 04-25-2006 2:4 AM

bkBlade,
Check this Knowledgebase article SID0053 and make sure the USB registry entry is correct. If you do make changes to the registry base on the Knowledgebase info, then try reloading the v2 firmware again.
Jason

Zen Micro freezing on connect

Hi
I just bought my Zen Micro today and had no problems with it at first. I charged it until it was fully charged and then plugged it into my computer. It was detected by the computer and everything seemed to be working well. I ran Media Explorer and imported some music into my Zen Micro. I disconnected my Zen Micro from the computer and tried out the music. Everything was fine.
So I decided to plug it back into my computer and import some more music. The Zen Micro was again detected. I run Media Explorer again but this time it indicates that the player isn't plugged in properly. At this time my Zen Micro had froze. So I took out the battery and tried it again. I plugged it into my computer and ran Media Explorer and I got the same result.
So I tried the Clean Disk method and rebooted. It still wouldn't work. I tried to download the firmware update but when I connected my Zen Micro to the computer and tried updating, the firmware program would indicate that my Zen Micro could not be detected even though Windows detected it. My Zen would also freeze up.
So this time I tried formatting it from the same menu with the Clean Disk option. It still didn't work. So I tried using the different USB ports on my computer and it still didnt work. So I went over to my brother's computer and sadly I got the same result. So I tried downloading the updated version of the Media Explorer. Even then I still got the same result.
Can someone please help me~? I really don't want to have to return this lovely player because I got the last Limited Edition box at the store I bought it at. ThanksMessage Edited by hakuto on 0-03-2005 06:38 AM

Has anyone come up with a solution to this problem? I too have ran into a brick wall where the Zen Micro will crash whenever connected to a PC (or mac at that), but will not crash when connected to the AC adaptor. This happens after multiple disk cleanups, formats, and even a firmware reload, although the problem still remains and now I cannot even load a firmware to the player. I also tried using another USB to Mini USB cable I have lying around, only to the same results.
Please help ASAP so I can finish this review...
Best regards,
-R. Scott Clark

Zen micro photo wont connect

well my brother got a zen micro photo for his birthday yesterday, so in the evening we tried to start putting music on it and it wont even connect. i have windows with service pack 2, windows media player 0, and the micro explorer. now when i connect it to the computer it wont even start charging :/ and the explorer says its not connected, plz help

a way to make windows detect it is too try and run add hardware wizrd in controlpanel also if u make theplayer gointo recovermode then connect it to ur pc windows USUallydetects it as a plaer in recue mode i think well try if u dont know how toget there i think that u hold down the play/pause button er i mean first take out the batery and then hold down the play/pause botton while u plug the usb into ur pc and i think itll go into recovery mode and windwosshould detect it then and thats when you caninstall the firmware using the executable file and if something goes wrong try it again and usually itll work

Big Problem with Zen Micro - won't be detec

Hello people,
I got a big problem now with my Zen Micro 5GB. Since Saturday I have having my new PC, Fujitsu Scaleo
Intel Pentium D 2,8 GHz dual Processor
024MB Ram
PCI-e mainboard
Ati x700se Video Card
Windows XP with SP2 and several updates were already installed
Windows Media Player 0
Now, the problem is, I can't really use it on my PC. A few weeks ago I had the very old firmware. But then I thought I update it (why? I don't know...)I Updated to the version ..0 from Jul 05. It worked anyway...
So I plugged in the MP3 player to my new pc but it was not really detected or it did not want to work. When it was plugged in, I couldnt open any program. Even if it was Media Source or Opera or winamp... They did not appear. But they were "open" as they appeared in the task manager. So I couldnt use Media Source. So I tried with Zen Media Explorer, all buttons there were clickable but when I clicked on one butteon (like organize music...) it didnt react...
so I thought: "ok with this firmware, it wont work" So I updated the firmware to 2.2.02 Plays for sure. Neither with the new Media Source on your site nor with Zen Media Explorer (I installed the Update)it does not work. The plays for sure plugin for Media Source wasnt as well helpful. I can drag and drop files on my mp3 player, OK this is one way, but still when it is plugged in, I cant use any other program, as I cant open them.
I dont want to use the drag and drop way as I then have to download a program for editing mp3 tags and I cant as well make playlists...With Media Source it was so easy... I want to use Media Source and I want my PC react even if my Zen Micro is plugged in...
So what to do? I thought about installing the very old firmware what I had before I updated to ..0 but where can I download it's
I hope you can help me
Regards
eXMessage Edited by expredator on 0--2006 08:58 PM

MediaSource with the PFS plugin should work, if the player is being detected properly.
Presumably it isn't, so you need to verify this by looking in Device Manager when the player is connected.

Zen Micro charge while connected to USB?

It seems that after i hook up my Zen Micro to the computer to upload songs and stuff, that all three bars on the battery icon are full. Does the player charge WHILE it is connected to the USB, or is the battery icon just messing around with me?

I would like an option to disable recharging while connected to USB. When i connect the player to USB it doesn't always mean i want to recharge it.
How does this recharging affect the batery?

Zen Micro won't connect to

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