ZEN MICRO WON'T SYNC CONTACTS NOW .....

My Zen Micro won't sync contacts from Outlook Li've now (when it did before) .... get an error message:
"CTSync
X Unspecified error"
I'm using Outlook Li've (2003) that is linked to my hotmail e-mail; like I said, everything sync'ed fine before!
I've tried all the new downloads, etc.
I've also formatted the player several times.
I can still syn music, tasks, and calendar.
How do I resolve this issue ... no one from Creative Labs has been able to provide any assistance with the issue(s).

FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
Just letting you know your not alone and I feel your pain!
Jen

Similar Messages

  • ZEN Micro won't turn Off and now won't turn

    Hi Everyone, hope you can help me out here.
    I have been using my ZEN micro for about week now and it was at first working fine.
    Then it started not turning off, so i had to pull out the battery.
    This is obviously very annoying, but it got worse over time.
    It now won't turn on unless i switch it about 30-40 times.
    What is going on, is there a way to fix it and is anyone experiencing the same problem?
    Thanks very much,
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    FernIe, I have the exact same problem, although now my Zen Micro won't turn on at all via the switch.
    My Zen Micro is 5 months old and its only been over the past few weeks I've been having problems. It started with having to hold the switch in the power on position for a least 30 secs and trying it at least 5-0 times before the player would turn on, and having to remove the battery to turn it off. Now, not matter how many times I try the switch or how long i hold it for, the player won't turn on.
    The battery is fully charged and I have never had problems with the headphone jack, and I haven't dropped it or done any damage to it that I think could be causing it. I'm having to turn it on by plugging it into my computer through the USB cable and then unlpugging it once its on, it's a pain doing this and means if I want to use it later I have to keep it on, muted, in my bag all day with the lock turned on (that end of the switch works) then once its turned off I can't turn it on again until I get near a computer again.
    I've searched the discussions and knowledge base but haven't found an answer. I've just emailed the support team and I'm waiting for their response, would be interested to know what they've told you.
    Just letting you know your not alone and I feel your pain!
    Jen

  • ZEN V WON'T SYNC WITH XP

    ZEN V WON'T SYNC WITH XP?I have windows XP and Ive tried installing all of the softtware for the ZEN V. BUt no matter what I do the sync manager wont sync anything.does anyone know why?
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    Hi,
    I can't answer conclusi'vely, but in general I'd agree with your observations.
    My brother purchased a Zen Microphoto A while ago with a Wall-wart to USB Charger (generic, labeled for Ipod), this didn't charge it. If it was plugged into a powered hub with the PC off, it still wouldn't work. It would only charge if the PC was on ( suppose the PC was telling the Zen 'it's OK you can charge now' ?) I then got him a genuine Creative Charger from Ebay and it's been fine. I got the wife and my daughter Zen's for Xmas( a Micro photo and a Zen V+) and got a couple of Creative Chargers too, and all's ok with them.
    I think your probably right, there's either an internal resistance or voltage on one of the other pins, If I get time I'll take one of the chargers apart (when they're not looking ).
    Sorry I couldn't be more help and Welcome to the Forum.
    DaveMessage Edited by dpensox on 2-30-20060:45 PM

  • Zen Micro freezed when syncing, now freezes when trying to reload or upgrade firmw

    Got a Zen Micro, firmware 2..02
    I started having problems syncing with my home PC, which uses XP SP2 with Windows Media Player . Trying to sync resulted in a freezed WMP an, after a while returned an error saying it couldn't communicate with Zen Micro or just showed that all the files to be transfer had been stopped.
    Tried to sync in my office, XP SP2 with with Windows Media Player 0. It worked a bit better: could transfer files, but the speed of the transfers was unusually slow for USB 2.0. It ended with the WMP freezed and, after a while, all the files I use for testing where in the player.
    In both computers, when the WMP freezed, the signal in the player remained with the lines in black, as if it was still communicating. I had to disconnected the player, disregarding the signal, which remained even with the player disconnected from the PC. When powered up the startup process ended in the "Creative" screen staying on forever, I had to remove the battery, go to recovery mode, Reboot the player and, after a library rebuilding it worked.
    Read some threads and thoght that reloading the firmware would help. But the sign "erasing firmware" doesn't dissapear in my player's screen. I gave up after 2 hours. At that point, my player starting showing a "firmware error" at startup and going to the recovery screen every time it is powered up.
    Tried to upgrade firmware. It gave a "player not connected" error using my home PC (WMP ) but not in my office (WMP 0). I try to "re-upgrade" to 2..02 but it returned a "failed to upgrade firmware" error (after a few minutes with the window freezed) and the player remained in "communicating" status (black lines in the screen's icon). Try then to "downgrade" to last .xx firmware version available, but the operation hangs after the "format completed successfully" message, with only two bars in the progress indicator, and it stays like this for a very long time (tried for 30 minutes), still with the communication black-lines-in-icon status.
    If I try to re-run the firmware upgrade inmediately, it says "your player is not connected, please reconnect your player", as it is still in "communicating" status. I have to take battery out and reinsert it to be able to restart the firmware proess.
    Any suggestions? I'm really restricted to not to send the player to Creative Customer Service, as it has just finished it warranty period and I'm nowadays in Argentina, from where the post cost would be huge.
    Message Edited by raft on <SPAN class=date_text>08-4-2006 <SPAN class=time_text>04:30 PM
    Message Edited by raft on 08-4-2006 05:47 PM

    Anyone from the Creative board or the guru around has an idea of what can I do?
    would be really appreciated.

  • Zen Micro won't transfer files, Creative are not helping

    I have had my Zen Micro since early January (bought from Amazon.co.uk) and it has been fine until a couple of weeks ago. One day I plugged it into the computer to put some more music on there and it came up with the dreaded message "Player is not connected". Since then, every time I try to transfer files across, it will come up with this same message. Once I managed to get one song across, then got the message, but now it won't let me transfer at all.
    I have contacted Creative Support, and explained what happens. I have tried everything they suggest (different USB cable, uninstall/re-install software, download new 4.00.8 driver, disable anti-virus software, different PC, disk clean-up, etc.) yet it still does not want to work! I keep replying to Support telling them this, but the person at the other end is really not helping the situation at all. So far he has told me to do all of the above THREE times, even after I've told him very clearly that they don't make a difference. I'm now convinced I will never get this player sorted out.
    Why won't they issue me with an RMA? Surely we've run out of options by now? I am getting extremely fed up with the whole thing, and right now I don't even feel like replying again because I know I won't get any help
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    Claire does this mean you have tried it on different machines?
    Qoute "P.S. All this has been tried on both WinME and XP"
    If so than it may be a hardware problem.
    Get some ad-aware programs as something maybe restricting you use of the USB ports. AdawareSE is very good.
    Right click on my computer on the desk top, goto properties and click the Hardware tab
    <IMG src="http://img.photobucket.com/albums/v470/johnnyjudge/Slide.jpg">
    Click on Device Manager,
    Scroll down and click on Uni'veral Serial Bus Controllers, of course with your Micro plugged in look for it. Right click the on the device and goto properties, and see does it denote the devcie is wotrking properly and are there any drivers assigned to it. If so what them drivers are.

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  • Zen Microphoto won't sync anymore, but is recogni

    Firstly let me say my Zen Microphoto has been syncing and working fine right up until now.
    I have XP MCE SP2 installed...
    But I am thinking perhaps the problem it won't sync is because I upgraded from Windows Media Player 0 to just today?
    What happens is it plugs in, and charges. A couple of times the MTP device box pops up asking me what I want to do and I double click on sync with Media Player. However then it goes away and nothing happens, and Media Player cannot detect it -- but nor can Microphoto Media Explorer, so perhaps it is not a problem with Media Player?
    I have searched around the forum and the only solution available is to delete the USB devices in Device Manager, reboot and let them reinstall, but I really don't want to do that, I don't know if anything will stuff up or not -- I have resetted the player and performed a scan disc, and it seems fine.
    Thanks for any help guys
    EDIT: When trying to reinstall the driver (with Creative cd in dri've) I now get this message: "A service installation section in this INF is invalid" and it says my hardware may not work properly. Nothing has changed except now I have an exclamation mark on my Creative Zen Microphoto icon in Device Manager and I can't properly install the driver, with the proper cd! This is extremely frustrating!
    Also, I have downloaded those three updates I've seen Mods list here a couple times for people with the same problemMessage Edited by psycho_orange0 on 05-8-2006 07:33 AM

    Refer to this thread -
    http://forums.creative.com/creativelabs/board/message?board.id=pmc&message.id=23985&jump=true#M2 3985
    anyone who has any problem detecting, recognising or syncing ur zen microphoto with WMP beta 2, go http://www.oldap
    ps.
    com/windows_media_player.htm , download WMP beta , use winrar (explained in the above thread), INSTALL umdf.exe, and VOILA ur zen microphoto or any other MTP players will be detected straight after u restart WMP just like mine..
    I HAD A REALLY REALLY HARD TIME TRYING TO FIND SOLUTIONS TO THIS PROBLEM..
    THANKS to whmehlig !!!!!

  • 2 month new Zen Micro, won't fully charge via

    I have the zen micro 5gb and here's what been happening
    Up until the last month the micro would charge up just fine. Now, it won't charge past one bar and it does show the charging icon in the upper right hand corner.
    My USB connections are USB 2.0 at work and home and it won't fully charge. I ran the battery completely out of juice to try a fresh charge approach. I know the micro is getting power because it will run while plugged into my usb cable.
    Oh yeah, recently, after the water drop on the screen, it usually loads the zen micro logo, then rolls right to the now playing screen. Recently, it sticks for about 0 seconds, and the touch pad is inacti've.
    Before I deal with taking it back to BestBuy, I figured I'd see if there's anything I can try before.
    Vesrion ..0
    Thanks
    MattMessage Edited by flananuts on 0-04-2005 07:58 PM

    flananuts wrote:
    Wow, I didn't know i had to have it in locked position for it to charge, b/c the charge indicator was always showing like it was charging, but no pulsing.
    You don't have to, but if your USB power is marginal it ensures that ALL the power is dedicated to charge the player.
    I just switched it to lock and it is pulsing. When I'm at work I have to use my usb connection to charge and I can't load the driver onto my work machine. If it is not pulsing, is it only just using the usb for power?
    It's only using the USB power for the data connection.
    What's the deal with the pusling?
    It shows the player is charging.
    Also, what's the benefit of upgrading the firmware to v2?
    See the link "the difference between the Zen Micro v and v2 firmware" in the FAQ post.

  • Zen Micro - firmware update failed so now "dead"

    I have a firmware problem with my Zen Micro. Can anyone help?
    The series of actions I have taken so far are these:
    I got my Micro in January 2006. I now want to run Audible software to listen to their books so I downloaded the firmware update L6_2_2_02.exe from the Creative support site which is stated as providing the Audible?facility.
    I backed up the Micro contents using Creative MeadiaSource Organiser. I then ran the firmware update from my Win XP PC. This started OK and I got a series of messages about what was happening. Then it stopped with the progress indicator bars about 2/3 across. I left it for half an hour and nothing changed so clicked to stop the update.
    I checked the firmware version on the Micro and it said 2.2.02. The update?looked OK and the FM worked but of course I had no music content.
    I opened my Creative MeadiaSource Organiser (v 3.0.09) but it said no device is connected so I was unable to reload the music. My XP PC recognised the Micro as connected and I checked Device Manager which showed the "device is working properly". I was also able to synch music to the Micro using Windows Media Player and this played OK. I tried another computer and could also synch using Windows Media Player but I wanted to reload my music from the backup.
    I looked on the Creative site for the steps to take when a firmware update fails. The Zen Micro is not on the list as supporting the MP3 Player Recovery Tool so I did not use that. I followed the Reload Failure recovery instructions and ran Clean UP, then Format All, but this did not fix it so I ran Reload Firmware on the Micro. This was a big mistake!
    Now when I try to run the firmware update from my Win XP PC, I select English then I get the message "Your player is not connected, please connect your player". I checked again and XP still recognises the Micro and the device is working. It is no longer recognised by Windows Media Player but just? appears to XP as an empty storage device.
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    Can anyone help as I don't know what to do next?

    I have the same problem. I put the screenshots below and the errors that happen to me.I can not put him the firmware because I do not recognize the device.
    Both windows xp windows 7 as the
    DISPOSITIVO, IMAGEN ACTUAL
    http://img528.imageshack.us/img528/3783/dsc0025mv.jpg
    EL PORTATIL LO RECONOCE
    http://img811.imageshack.us/img811/4323/dsc0026ox.jpg
    MUESTRA BATERIA, PULSANDO BOTON DERECHO
    http://img546.imageshack.us/img546/4855/dsc0027wj.jpg
    ADMINISTRADOR DE DISPOSITIVOS
    http://img801.imageshack.us/img801/4501/dsc0028une.jpg
    ERROR AL INSTALAR CREATIVE SOURCE
    http://img805.imageshack.us/img805/3061/dsc0029io.jpg
    http://img208.imageshack.us/img208/9330/dsc0031sn.jpg
    http://img545.imageshack.us/img545/7096/dsc0032qg.jpg
    MP3 PLAYER RECOVERY TOOL, no me reconoce Creative ZEN MICRO como conectado
    http://img528.imageshack.us/img528/1714/dsc0030qn.jpg
    PROGRAMAS DESCARGADOS (pagina oficial creative)
    http://img341.imageshack.us/img341/2466/dsc0033oi.jpg
    DSC_0025.jpg
    I need your help. I'm desperate. Uninstall Windows Media Player.
    Thanks in advance

  • Zen Micro won't conn

    <FONT face="Comic Sans MS" size=3>i have a problemo... Well let me tell you a little story about a zen micro that was different then the others wanted to be its own master!:angry:
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>i did a system resytore on my computer and rebooted the whole machine due to a virus and i installed all my program and plugged in my zen micro and guess what it says it won't connect, so what did i do then? well i remembered that i had the 2. w.e playforsure firmware so i downloaded the version of creative media for that firmware and it still won;t work not only thta but when i connect the zen micro via usb a "found new hardware" wizard pops up and says it has found an MTP device? okay sure so i go for it and click install new device.. nope sporry that didnt solve my problem because it had to be complicated and say error then it said that it wouldnt work properly.. and i also tried using window smedia player since i had that firmware installed but no,....
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>that wsa the story of my zen entering the retards realm
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>and now i deleted all my songs everythin even firmware because i was playing with the rescue mode so now I'm confusion
    <FONT face="Comic Sans MS" size=3>
    <FONT face="Comic Sans MS" size=3>send help thx:smileyvery-happy:

    hrt_fosho wrote:
    i tried that and it didnt work...
    How about download this.
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  • ZEN MICRO won't hold it's charge!!!!!!!!!!

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    krw99 wrote:
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  • Big Problem with Zen Micro - won't be detec

    Hello people,
    I got a big problem now with my Zen Micro 5GB. Since Saturday I have having my new PC, Fujitsu Scaleo
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    so I thought: "ok with this firmware, it wont work" So I updated the firmware to 2.2.02 Plays for sure. Neither with the new Media Source on your site nor with Zen Media Explorer (I installed the Update)it does not work. The plays for sure plugin for Media Source wasnt as well helpful. I can drag and drop files on my mp3 player, OK this is one way, but still when it is plugged in, I cant use any other program, as I cant open them.
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    eXMessage Edited by expredator on 0--2006 08:58 PM

    MediaSource with the PFS plugin should work, if the player is being detected properly.
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