Zen Microphoto 4GB Freezes - then no Recognit

Hello,
My Microphoto (4 GB) player has suddenly stopped functioning.
A couple of days ago it froze when I tried to start it but after one reformat and two reboots it stopped freezing.
Now it starts fine - it takes longer than usual to boot, though. The main problem is that now my computer does not recognize it when I plug it using the USB cable that came with it. I have a Vista machine but I also tried it on my XP machine.
Also, don't know if this is useful but when I try to shut it down, the blue light starts blinking quickly without the device shutting down.
Anyone have a similar problem that was fixed?
Many thanks!

hey there. i have an 8GB microphoto. it worked fine until, randomly, today it decided it wouldn't be recognised by my computer. my computer has vista on it and my mp3 worked fine on it until today. i went to the email support and tried changing the usb hub stuff on the registry editor but it didn't let me. so i did something kind of random: i turned on my mp3 and went into Extras - Removable Disk - clicked once and created a 28MB removable disk space. plugged it into my computer, it recognised the removable disk as something weird, don't know if that was normal. unplugged my mp3. took out the battery, put it back in, plugged it to my computer again and it recognised it as zen microphoto 8GB, as normal. it works perfectly again, i still have all my songs, pics and everything. i don't know if this is completely random as a solution to the problem, but my microphoto works now. try to pass on this support to anybody with the same problem to see if it resolves the problem like it did for me. thanks.

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Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
Also an important test is to install the drivers and software on another PC, say a friend's, and see whether you have the problem. If you don't, then the issue is with your PC, or a compatibility issue with the player. If you do, then there's something wrong with the cable or player.

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Since a week or so, when i open the player by moving and holding the power button to on position, the only thing appear is the splash screen of creative logo and copyright 2005 and it stays there until I remove the battery, cause when I tried to close the player by holding the power button to off position for more than 30sec. nothing happened.
Can some one had to deal with same situation ?
Can some one help me please ?
I forgot to mention that no computers can detect the player, even if I try with myComputer...
I just tried the recovery tool and neither detect the player ..
I have no clue what to do now
And also, I'm running win xp sp2 on a desktop, and i tried every USB port on the machine.
So lets go back in time :
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Sincerely !
JazzMessage Edited by jazz76 on 0-26-20070:00 PM

There was nothing else to do !
The player won't go on normally, it was always going to recovery mode .. That's why I did that !
And in theory, if there's a firmware update on the company's of any player shouldn't I be trusting it ?Message Edited by jazz76 on 0-27-20072:36 AM

Creative Zen Microphoto 4Gb prob

Im not sure but when i plug my micro photo in my computer, creative media explorer does not read the player. The computer recognizes it but the creative media explorer does not. I tried reinstallin the program, different usb ports and usin a laptop. No luck. I clicked reformat the firmware by accident and now my mp3 player always loads to recovery mode after the "Creative" screen shows. I tried dwnloadin the firmware updater but no luck as it wont read the micro photo. Tried cleaning disk, Format and rebooting no luck. Anyways was just wondering is there still anything left that i can do to save my microphoto. No more warranty and its past year for the manufacturing warranty
Heres a video that i uploaded, somehow its 2 second when i uploaded it but it was suppose to be 6 seconds. It goes by very fast but if u see after the "Creative Screen" it turns to this messed up pixeled screen then to recovery mode.
http://youtube.com/watch?v=CSApLc_u0oA

There was nothing else to do !
The player won't go on normally, it was always going to recovery mode .. That's why I did that !
And in theory, if there's a firmware update on the company's of any player shouldn't I be trusting it ?Message Edited by jazz76 on 0-27-20072:36 AM

Zen Microphoto no recognized by

Hi,
Up until now I've been pleased with Creative, but their knowledge base is not very helpful, hence I'm posting here.
My problem is this: My Zen Microphoto would freeze at the "Rebuilding library" stage of the start-up, so following instructions in the manual, I entered recovery mode and selected "Reload firmware". It deleted the firmware and I downloaded the newest version from Creative's website ready to install onto my Microphoto. However, when I ran the executable, it said "Player not connected" even though on the Microphoto screen, it clearly said "docked". So here I am, with no firmware, and no way of installing a new version of firmware. Is there anything I can do, or is that ?80 down the drain?
Thanks,
unconditional

Have you checked our knowledgebase yet? There is quite a bit of information there that could help, check this page for example:
http://us.creative.com/support/kb/ar...p?l=2&sid=9287
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Zen MicroPhoto Problems! PLease,I Really Need Help!!

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one method i saw and tried worked well but you need to try it at your own risk!!! turn off your microphoto, grab your microphoto with the screen facing you, and either slap your hand against the SIDE of your microphoto, or slap the SIDE of your microphoto against your hand. This method works for me but try it at your own risk. it could damage your hard disk. (its probably already damaged anyways.)and if you really need to turn off your Zen but it wont turn off, i suggest removing the battery.
Message Edited by gmail on -09-200605:34 PM

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rosec wrote:
thats what i was afraid of well thank you for your resonce, i guess im on the look out for a new mp3 player now.
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Anybody know how to fix this?
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I can help..
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If you want, email me at [email protected] I have a few parts and such including a new hard dri've left over from all of the ones I bought. Now that I have 7 working 8 gig units, I don't need any more.. I can either repair it for you or send you a hard dri've. Contact Creative though first in case the quoted price by me above is inaccurate.

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Well there really isn't anything that you can do... I had the same issues with mine... I took it to the store and I got a new one and now I am having issues with that one as well so all that I can tell you is to either try again with another Creative or get a new one... Personally I would say get a new one that is what I am planing on doing this time.

Zen Microphoto won't sync anymore, but is recogni

Firstly let me say my Zen Microphoto has been syncing and working fine right up until now.
I have XP MCE SP2 installed...
But I am thinking perhaps the problem it won't sync is because I upgraded from Windows Media Player 0 to just today?
What happens is it plugs in, and charges. A couple of times the MTP device box pops up asking me what I want to do and I double click on sync with Media Player. However then it goes away and nothing happens, and Media Player cannot detect it -- but nor can Microphoto Media Explorer, so perhaps it is not a problem with Media Player?
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Also, I have downloaded those three updates I've seen Mods list here a couple times for people with the same problemMessage Edited by psycho_orange0 on 05-8-2006 07:33 AM

Refer to this thread -
http://forums.creative.com/creativelabs/board/message?board.id=pmc&message.id=23985&jump=true#M2 3985
anyone who has any problem detecting, recognising or syncing ur zen microphoto with WMP beta 2, go http://www.oldap
ps.
com/windows_media_player.htm , download WMP beta , use winrar (explained in the above thread), INSTALL umdf.exe, and VOILA ur zen microphoto or any other MTP players will be detected straight after u restart WMP just like mine..
I HAD A REALLY REALLY HARD TIME TRYING TO FIND SOLUTIONS TO THIS PROBLEM..
THANKS to whmehlig !!!!!

Zen Microphoto FM Radio Freezes U

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Freezing Zen Microphoto; post h

I wanna know, how many people are having this problem?
The problem, of course, is that the player will not finish turning on AND you cannot do anything in recovery/rescue mode because selecting an option will cause it to freeze.
This has happened to me with 2 Zen Microphotos already. I thought the first time was just a coincindence or something. Howeverm after looking throught these boards, its seems that the player is just all around faulty.
See the problem, Creative Labs? We post on the forums when we have tried everything else, we've tried the recovery mode, and it freezes. Lets face it, the Zen Micro has a huge problem that needs to be corrected. It does not occur after a set period of time, but in a rather random time frame.

Generally when the player freezes like that, and recovery mode fails to solve the problem (especially if it gives a "Hard disk problem" error), it indicates the player's hard dri've has failed. It's the same with ANY hard dri've player; we all buy the hard dri'ves from a 3rd party company. They generally fail due to abuse, same as in a laptop. This really isn't anything new to hard dri've based MP3 players, Creative, Apple, Archos, etc, in general.
DaleMessage Edited by Dale-CL on 09-8-2006 04:53 PM

Creative Zen Micro 4GB isn't recognized on my PC

Hello,
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Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
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