Zen Microphoto 8Gb problem. NEED HE

Okay....so last night i took a bunch of pictures and put them on my zen....i put them onto the removable disk part of the zen, instead of putting them where i could see them....i didnt drop my zen, and i've only had it for a week. it still looks like brand new, hasnt been dropped, hasnt been shaken, ANYTHING. today, i went to put the pictures from the removable disk onto my computer, when it stopped working. i dont know why, it just did. it froze, so i took out the battery to restart it....now when it starts up, it wont get off the Creative logo. at all. it brings me into that emergency menu thing, and i did a disk cleanup, then rebooted it. it still doesnt work at all. SOMEONE PLEASE HELP! I NEED those pictures and stuff and i have bunch of other stuff on the removable disk part that i really need. any help would be GREATLY appreciated! Thank you all!

It sounds like a hard dri've failure, but if you're sure that the device haven't suffered any sort of physical shocks it sounds strange. Try to format it (though you'll lose the pictures) and if it doesn't solve the problem, contact Creative or your retailer.

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Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

Zene MicroPhoto 8GB - FM Radio Feez

My Zen MicroPhoto 8GB work ok except for the FM Radio feature. Anytime I try to scan stations, whether automatically or manually, the unit will freeze and I have to remove the battery to reset it. I have already tried the Clean Up, Format All, Reload Firmware, & Reboot options in that order and nothing has worked. The FM radio still freezes the unit when I try to scan through stations. Any help regarding this problem is greatly appreciated. Thanks for your time.

I have a 8gb zen microphoto and the same thing happened to me. The first time I tried to use the radio and find a station it froze up on me. I removed the battery and that seemed to solve it. I have not tried since. I do not use the radio much but would like to be able if I wanted too. Thanks so much for these forums. I am a idjit when dealing with computers and electonics and have learned just from reading the message threads.

Zen MicroPhoto software-problem (win2k-suppor

today I bought the ZMP cuz I was faszinated about it.
I use win2k (newest SP's).
The instalation of zen's software doesn't work. At the shop they said I need some software -update and it'll do, but I searched almost the whole web without any result (am I the only one with win2k and the Zen microphoto?). I don't want to upload pictures and I don't wan't any special features (till now). I just wan't to put some fine music onto my fine ZMP without buying winXP.
Can anyone help me solving this problem?

^you need to check out [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=3044">this thread[/url] and download the legacy drivers.
The Zen MicroPhoto is a MTP device and is designed to work with Win XP with SP or 2 installed and Windows Media Player 0.
If you want to use another OS, you need to d/l the legacy drivers.

Zen Microphoto Pixel Problems (Red Li

OK, so I have a BRAND NEW Zen Microphoto and ever since I first turned the thing on I have this RED LINE (about pixel wide) running vertically down the middle of my screen. It's like you can still see what's there behind it if you look closely.
I actually had gotten it go away for a little while, and it has come back and has been there since. So I don't believe there is damage to the actual OLED screen, but who knows I'm no professional here!!
Other than the annoying line the player seems to be working fine.. but like I said, its ANNOYING.
I have tried a few things to fix it.. I've formatted it and rebooted it from Recovery Mode.. I've TRIED to update the firmware, but I can't seem to get the Firware Update to connect to my Microphoto. Windows, Windows Media Player, and Creative MediaSource Organizer reads it being there.. yet NOT the Firmware Update. Actually I THINK I got WIndows to update the Firmware for me or something because accorinding to my Microphoto it already has that version on there?
If anyone has any suggestions, or heard of this happening PLEASE let me know. I'm not really sure what to do at this point. I looked all over the place to find one, and when I finally did I'm having problems with it!
Thanks!

I am having the exact same problem with my Zen Microphoto. There is a vertical red line in the display. It appears to be pixel in width extending the height of the screen, top to bottom. EXTREMELY annoying!
What is Creative's policy to fixing this?

Creative Zen Microphoto (8GB) prob

hello,
i got my Zen microphoto about in sometime during december and now my MP3 is displaying some problems... everytime i go to turn it on, it displays on the OLED display "hardware problems" i cant listen to my music or anything... can anyone help me please? its been like this for a week and i would really like to listen to my music again... can anyone help me?

well... thanks, but it is indeed a hardware problem... i cant start up recovery mode or anything, all it says on the OLED screen is "hardware problem" i checked the manual on the creative disc that came with it and all it said was for me to download the new firmware thing but the thing is, my computer cant even recognize it or anything... it wont start up at all... do you think there is any alternati've way to fix it's am i missing something or doing something wrong? everytime i do that idea about taking the battery off and slowly sliding it in and try to turn on the power, it just shows up "hardware problem"...

Creative Zen Microphoto 8GB: Unrecognized by Creative softw

Alright, I just got the player yesterday. I believe it has an issue with Creative's software and the USB. It's noticed in Windows Media Player 0 and on my desktop. I tried using the software in my laptop and it worked fine, but I would really like to use it on my desktop since my laptop usually doesn't have my MP3s on it.
I've tried upgrading the firmware, setting the USB in the registry, rolling back WMP, using the motherboard's own usb ports, and reinstalling the drivers and the software. None of this worked, but I can now turn the volume up higher.
Any advice or ideas?

I have the same/similar problem with my Microphoto 8GB (though I didn't get as far as deleting the firmware on the player). The player works - it continued to play music after I discovered this problem, until I formatted it on the advice of the website. The computer cannot recognise the device when it is connected and the player itself crashes/freezes every time I try to hook it up?- as well, interestingly, as causing problems with other USB devices connected to my computer, including my wireless adapter.
I've tried as many of the fixes on the website as I can, but none of them have helped.
At the moment, all of the Creative software has been removed from the computer, I have Service Pack 2, have rolled back to Windows Media Player 0 and?I have tried following the link for the MTP drivers listed in another post further down - but according to that I had nothing to download. I can't update/remove/uninstall any drivers as my player does not appear on the device listing of my computer (at best, I can find it as an Unknown Device which doesn't seem to help).
I can't understand why it has just suddenly stopped working. I purchased my player in September/October 2006 and it worked fine up until last week, although I did note the time prior to that the Creative software didn't work for data transfer - I had to open it under My Computer and drag-and-drop the files onto it. Have Microsoft released an update recently that I will have downloaded under automatic update? I am upset as this player cost a significant portion of my budget and is currently little better than a paper weight.Message Edited by CrimsonB on 03-07-200704:5 AM

Is Zen Microphoto 8GB compatible with Windows Vis

Hello,
My Zen microphoto was working fine until yesterday. I got a firmware error msg so I downloaded the latest firmware for microphoto (.3.0) and uploaded it using my bf's laptop (he's still got XP and media player 0). It uploaded successfully, but I'm still getting that error msg. Am I missing something?
I may have a defecti've unit and I have a warranty on it that allows me to replace it for another one, but I'm just like to know if this is a compatibility issue vs. a bum player issue before I do so.
Thanks for the help!
Callie

Anyone else having problems with Zen Microphoto and Vista? Would appreciate some help or advice whether or not Microphoto and Vista are compatable.
Thank you.

Zen Microphoto 8GB .. just stopped work

[size="2" face="Verdana">my zen microphoto just stopped working. i installed everything correctly and followed the directions to a T. i was using it one day and all of a sudden it just stopped. i've tried all of the options it gives me in recovery mode. it doesn't seem to want to get out of recovery mode. when i hold it up to my ear to listen to it, you just hear it like .. trying to work. it's hard to explain.[size="2" face="Verdana">?[size="2" face="Verdana">the computer still recognizes it, it still charges (but doesn't hold?a charge for long) and it's always in recovery mode for like 20 minutes then it gives me the options to reboot, reload firmware, etc. any ideas? could be defecti've i guess.

[size="2" face="Verdana">when i try to choose one of the options, they all complete. the screen goes blue and then loads the recovery mode screen again. when i try and reload the os it just says recovery mode and has a picture of a usb device and just stays there. i left it one day before i went to work, i come home it's still on the same thing. i have to turn off and turn on the zen to get it to clear again.
[size="2" face="Verdana">?
[size="2" face="Verdana">the compute fully recognizes the zen. it has no problem knowing what it is. in fact, it recognized it before i even installed the software when i first purchased this mp3 player. any thoughts?

Creative ZEN Microphoto Harware Problem.

When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?

fasterfox wrote:
When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?
Software cannot fix a hardware problem. The hardri've or motherboard is bad in you player.

Zen MicroPhoto connection problem/file transfer prob

My wife had a Zen MicroPhoto player that she used for audiobooks. About a month ago it started having "no device found" problems with the Media Explorer. She bought a new player, and it's no better. The Media Explorer will not install. I tried installing it separately, and the installation hangs, because it cannot find the player. She is using the Organizer now to transfer files, but she much prefers the Explorer. Many of the audiobook discs have the same file names (e.g., Track , Track 2, Track 3,....,etc.). When that happens, with the second and subsequent disks, she gets a message asking whether to replace or skip the duplicate files; the file names are the same, but the disks have different album names. Is there a workaround for this?

I thought Creative's customer support was bad, but this "discussion forum" sucks big time -- not a single reply. Thanks....

Zen microphoto 8gb.. im shock

Hi guys!
Well i hope u can help me cause im really desperate :/
Today i connected my Zen microphoto to my car's stereo and it suddenly rebooted... i said "what the hell", but i kept listening. Some time later i reconnected the player to the stereo, again rebooted (it doesnt happen always) but this time it restarted in recovery mode. Gave me 4 options:
CLean up -- Cleans but does nothing
FOrmat ALL --Havents tried it yet (wouldnt like to try it)
Reload Firmware
Reboot --Reboots player and enters into recovery mode/menu again
So reloading firmware makes a little window appear saying "firmware is being erased" and then it just frezes. One time it finished but nothing happened, just returned to recovery menu.
I tried reloading firmware via usb but the process fails at the very end. I dont know what to do.
I read in another post something about waiting for the battery to be depleted. Im gonna try that now.
Meanwhile i would apreciate your opinions. Thnx!
Oh by the way my pc does recognize my Zen and all.Message Edited by kaji_to on 2-8-2005 08:25 AM

This happened to me the 2nd week I had mine, so I went to Best buy, almost got an iPod.... but got a new ZMP, and I am glad I did.

BIG PROBLEM WITH ZEN MICROPHOTO! I NEED THIS FIXED BAD

?Ok, Ii've already gone through a Zen Neeon and another ZPM because of different problems, but this one is the worst. I was listening to my player and then put in my side?pocket. ?When I pulled out the player which was shut off, I went to turn it on, it turned on normally, lighting up blue right? But then the blue light shut off and it just had the black screen saying "creative". I tried rebooting, disk clean, plugging into my computer, evcerything. f''''''ing a i? cant return this one because the warranty has gone up on it. I need help!! pleaaaseeee

But recently I gave this MP4 Player to their support in my country because buttons was corrupt (right button on the right side on the top and the same on down). They send it to centrale of Creative in my country and week later I received MP4 Player with new keys which work really good. So it would be stupid to go there again and do it the same, but for antoher problem...

Need Help - I think my zen microphoto 8gb may be seriously screw

It froze whilst playing a song and NO buttons work, it can only be turned off by removing the battery.
However, when i turn it back on it Re-builds library, and returns to being totally frozen at the beginning of the same song.
Any advice?
Thanks in advance.
teddy

Hi,
Have you tried putting the player in it's recovery model and perform a clean up, reboot?

Zen Vision:M problem, NEED HELP!

My zen vision:m is starting to run slowly. It started right after my player froze and i reset it.Now its really slow and barely even switches screens sometimes.Right now its just a black screen with the keypad lit up.Whats wrong with it'sI NEED HELP!

johnnnyp wrote:
hi, i have a problem with my creative vision m. i wanted to watch a movie and it froze. i tried to shut it down but it wouldnt respond, and now is frozen. please help me if you can!
You know its kinda rude to derail XBenzinoFla thread with your own problems, make your own thread next time.
But to the both of you especially XBenzinoFla, try putting your ZVM in rescue mode and run scan disk to see if it hel
ps.

Zen Microphoto 8Gb problem. NEED HE

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