Zen microphoto-computer does not detect it, help ple

I got my zen microphoto for christmas, so i have had it less than a month. a few days ago the screen froze on me while i was looking for music to listen to. i had been listening to it for about an hour or so, the album once done and i went to get somehting else to listen to and it froze. I tried plugging it into the computer and that didn't make a diffrence. i couldn't shut it down, turn the lock on nothing. but it did make noise when touching the arrows and stuff. just didn't do anything. i let the battery go dead. then i plugged it into the computer and charged the battery. when i turned it on i got the page where you can reboot. so i rebooted and that was it. the last option of the four. it rebooted and i could listen to music, battery charges.
I notice when i plug it into the computer the little charge icon is over the battery and flashing and the battery charges but i don' tget the picture of the usb connection to the comptuer that would show up before when i plugged it in. also the computer doesn't make the little noise that it used to either when i plugged it in. zen creative says i need to plug in my device, windows media player doesn't see it either.
i tried reinstalling the creative stuff, turn off the player and take out the battery and all that, and i cleaned it (first option) and then rebooted (last option). i didn't do the two in the middle, reformating and the firmware thing.
if anyone can help me that would be great and much appreciated.
thanks-alex

snoweagle-you are the best. thank you so much. still wasn't really sure what you are talking about with the SP (service pack) stuff. but i went to downloads for zen micro and there were three options. took the first application download. downloaded it, installed it, restarted my computer...and it works. i have the docked word with the usb icon on my screen and i can open up and edit my music. (haven't tried to import something yet but i'm sure i'll be able to) i didn't know that i had to keep up with the new downloads and such. thank you so much. i was on the verge of tears...thank you and i hope you are around for awhile in case i have other questions. thank you thank you thank you-alex

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Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
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Make sure you do all the following “TRYs”
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B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
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http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
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Intermediate Level
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Go to folder “My Computer”
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Eject your iPod and do a Reset
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iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
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http://www.ipodresq.com/index.php
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Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
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http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
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http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
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http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
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http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
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4th Gen iPod Users - are we all having the same problem?
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http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
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http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
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http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
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