Zen microphoto : firmware erased, not connected now

I decided to flash new firmware to my microphoto. This was the biggest mistake.
I have entered into recovery menu.Select load firmware and bang ! It erased it immediately, no confirmation no choice..Just erased it without asking. This is awful !
So, i didn't care too much for this at that time, because, i have already decided to flash new firmware.
My computer was recognizing microphoto before in media player. I plugged it and nothing..
Now, my computer didn't recognize it.
I tried all recommmendations from here
* It's Windows XP with SP2
* There was WMP, uninstalled it and installed WMP0
* I gave all permissions from registry to USB
Nothing...
I have removed it from Device Manager, and scanned. It's found. Then select the first option to install driver.XP searched and find not signed driver. I have pressed Continue Installation.But it's giving me some error.
While ZMP was working with my system, i mean i was able to transfer mp3s into it's disc, firmware application was still saying "the device is not connected"
How could this be possible ? If it's not connected, how my WMP or Windows explorer could see it ?
Any help appreciated... I want my ZMP back...What can i do now ?
Thanks

Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Similar Messages

Zen Vision:M 30Gb not connected (!) and I'm becoming crazy

:Zen Vision:M 30Gb not connected (!) and I'm becoming crazyl Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray

Read everything before you start.
Rayray wrote:
Hi,
I tried for week to do something with the Vision 30Gigs of my son, and I don't no what to do now, maybe open the window and throw the zen..
No, seriously, he still remains in not connected and in Control Panel, system, device manager, always with the yellow sign blinking and tells that no driver is loaded.
I'm in XP SP3, removed WinMediaPlayer to install the WMP 9 because the 0 is not compatible with SP3 I think,
The zen is automatically in Recovery mode when boot, because I have tried all the possible and I have erased the firmware by "reload firmware" but without being connected to the computer,
I tried the recovery tool, but not connected...
So, I'm sure that some guru has the solution, and I'm convinced that this zen is not dead!
Thanks in advance for your precious help.
Ray
You're right the Zen is not dead. It needs a firmware to work & it doesn't need to be connected to the computer to erase it. It does however need to be connected to a computer to reload it. First you will need to install WMP0. http://www.filehippo.com/download_wi...edia_player/9/
You then need to charge the battery When its charged & turned back on you will choose Format>Cleanup. You then connect player to see that Windows can see the device. Once you can see that it is recognized in Device Manager you will Disconnect it from the computer (use rear usb ports)
You will need to download the firmware file for the player to the desktop & open the file.(do this before you connect the player again)http://support.creative.com/Products...me=MP3+PlayersOn the player before you connect it to the computer that has the firmware file open & ready to go you will choose Reload firmware connect the player to the computer(use rear usb port) choose your language & let it run. (the autoplay window may open DO NOT CLOSE IT)
The reason it did not work before with WMP9 is that the driver is a part of WMP0.

Zen microphoto firmware probl

I have a zen mircophoto and it said it had firmware problems and i did the reload firmware but didnt have a computer with me. now when i pulg it into the computer to try to reload the firmware it says it doesnt detect the player but it charges and says recovery mode on the top of the screen. i dont know what to do to fix this problem and i could use some help thanks!

Try reloading the firmware. It needs to be connected to your computer to reload firmware.
Click the Support menu on the Creative banner at the top of the screen and click through the menus until you get to the MicroPhoto's Downloads page.
Filename: ZENMicroPhoto_PCFW_L6__3_0.exe
Requirements:
* Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
* Windows Media? Player 0 or later
* AudibleManager version 5.00 or later for Audible audio content playback
* USB . port (USB 2.0 recommended for faster transfers)
* Creative ZEN MicroPhoto
Notes:
* To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.

Creative Zen Microphoto - "Firmware upgrade failed&qu

Hi,
two days ago my Zen Microphoto started in "Recovery Mode".
I had no means of getting out. I first selected "Clean Up" and rebooted, still "Recovery Mode".
Then I downloaded the latest firmware version for it:
ZENMicroPhoto_PCFW_L6__3_0.exe
Then I selected "Upgrade Firmware", acknowledged with "Yes", the firmware was deleted, but the windows firmware application said "no player connected" after connecting the player.
Okay, after googling a bit, I found out that I needed to downgrade from WMP to WMP 0.
I (painfully) did this and after installing an additional Registry Key via fixup.cmd the
ZENMicroPhoto_PCFW_L6__3_0.exe
detected the player (hurray!). It showed "Current Player Firmware Version .20.0 " and "Upgrade File Version .3.0".
When clicking on "Upgrade" at the windows application, the blue progress bar appeared and the player showed "Recovery Mode" and a blinking USB logo.
What it did NOT show afterwards was a gear symbol with "Upgrading firmware" (which I found on a screenshot in the internet).
When the blue progress bar of the windows firmware upgrade application reached about 85% it halted and after minute the windows firmware application showed "Firmware upgrade failed!" while the player only showed a black screen with "Recovery Mode" and the green battery symbol at the top.
I also tried the same procedure with
ZenMicroPhotoP4S_PCFW_LB__20_0.exe with the same result: "Firmware upgrade failed!"
Any ideas how to "repair" the player
Toddl
Message Edited by Toddl on 04-2-2008 09:40 AM

I have this same problem except with the Zen Vision: M. Any help would be appreciated.

Zen Micro - firmware update failed so now "dead"

I have a firmware problem with my Zen Micro. Can anyone help?
The series of actions I have taken so far are these:
I got my Micro in January 2006. I now want to run Audible software to listen to their books so I downloaded the firmware update L6_2_2_02.exe from the Creative support site which is stated as providing the Audible?facility.
I backed up the Micro contents using Creative MeadiaSource Organiser. I then ran the firmware update from my Win XP PC. This started OK and I got a series of messages about what was happening. Then it stopped with the progress indicator bars about 2/3 across. I left it for half an hour and nothing changed so clicked to stop the update.
I checked the firmware version on the Micro and it said 2.2.02. The update?looked OK and the FM worked but of course I had no music content.
I opened my Creative MeadiaSource Organiser (v 3.0.09) but it said no device is connected so I was unable to reload the music. My XP PC recognised the Micro as connected and I checked Device Manager which showed the "device is working properly". I was also able to synch music to the Micro using Windows Media Player and this played OK. I tried another computer and could also synch using Windows Media Player but I wanted to reload my music from the backup.
I looked on the Creative site for the steps to take when a firmware update fails. The Zen Micro is not on the list as supporting the MP3 Player Recovery Tool so I did not use that. I followed the Reload Failure recovery instructions and ran Clean UP, then Format All, but this did not fix it so I ran Reload Firmware on the Micro. This was a big mistake!
Now when I try to run the firmware update from my Win XP PC, I select English then I get the message "Your player is not connected, please connect your player". I checked again and XP still recognises the Micro and the device is working. It is no longer recognised by Windows Media Player but just? appears to XP as an empty storage device.
The Micro now shows the firmware as v 0.0.65, but now it is stuck in Recovery Mode. I have contacted Creative Support but their reply is that this player is now over 3 years old, reached its end of service life, so there is no support other than on their web site. Following their web site recovery instructions got me into this mess so I guess?no extra help is offered from Creative.
The player is now essentially dead. Unless there is some way to get the firmware update program to recognise the device as connected, then I don't know how to fix this. This is a shame as it is a nice little player for my music collection.
Can anyone help as I don't know what to do next?

I have the same problem. I put the screenshots below and the errors that happen to me.I can not put him the firmware because I do not recognize the device.
Both windows xp windows 7 as the
DISPOSITIVO, IMAGEN ACTUAL
http://img528.imageshack.us/img528/3783/dsc0025mv.jpg
EL PORTATIL LO RECONOCE
http://img811.imageshack.us/img811/4323/dsc0026ox.jpg
MUESTRA BATERIA, PULSANDO BOTON DERECHO
http://img546.imageshack.us/img546/4855/dsc0027wj.jpg
ADMINISTRADOR DE DISPOSITIVOS
http://img801.imageshack.us/img801/4501/dsc0028une.jpg
ERROR AL INSTALAR CREATIVE SOURCE
http://img805.imageshack.us/img805/3061/dsc0029io.jpg
http://img208.imageshack.us/img208/9330/dsc0031sn.jpg
http://img545.imageshack.us/img545/7096/dsc0032qg.jpg
MP3 PLAYER RECOVERY TOOL, no me reconoce Creative ZEN MICRO como conectado
http://img528.imageshack.us/img528/1714/dsc0030qn.jpg
PROGRAMAS DESCARGADOS (pagina oficial creative)
http://img341.imageshack.us/img341/2466/dsc0033oi.jpg
DSC_0025.jpg
I need your help. I'm desperate. Uninstall Windows Media Player.
Thanks in advance

Upgraded Zen MicroPhoto firmware but player still doesn't resp

I eventually erased the firmware, and everytime I try to upgrade it says firmware upgraded, reset your player, it goes to reboot and then freezes one screen after it used to. Now it freezes on Zen Microphoto instead of Creative. Help!?

I have had the same problem. I've tried to update the firmware and now thw PC software does nor recognise the zen. Tried everthing and in the process of seding it back to creative. Anyone any ideas. could be cheaper to buy something else that works longer than 4 months.

Zen MicroPhoto Firmware Proble

So, i have zen microphoto that is experiencing a ''firmware'' problem. Such message appears on the screen when it is turned on.

When i set it in 'Recovery mode' it gives me a few options to 'clean-up' , 'format all' , 'reload firmware' , and 'reboot'
Which is the one i should choose to solve my 'firmware' problem?


I have tried to 'clean up'..but i dont think it has worked.

I have yet to try other options, because i am afraid they will delete my library of music & photos-- which i do not want to do unless it is necessary.

Thanks in advance!



Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Zen microphoto-computer does not detect it, help ple

I got my zen microphoto for christmas, so i have had it less than a month. a few days ago the screen froze on me while i was looking for music to listen to. i had been listening to it for about an hour or so, the album once done and i went to get somehting else to listen to and it froze. I tried plugging it into the computer and that didn't make a diffrence. i couldn't shut it down, turn the lock on nothing. but it did make noise when touching the arrows and stuff. just didn't do anything. i let the battery go dead. then i plugged it into the computer and charged the battery. when i turned it on i got the page where you can reboot. so i rebooted and that was it. the last option of the four. it rebooted and i could listen to music, battery charges.
I notice when i plug it into the computer the little charge icon is over the battery and flashing and the battery charges but i don' tget the picture of the usb connection to the comptuer that would show up before when i plugged it in. also the computer doesn't make the little noise that it used to either when i plugged it in. zen creative says i need to plug in my device, windows media player doesn't see it either.
i tried reinstalling the creative stuff, turn off the player and take out the battery and all that, and i cleaned it (first option) and then rebooted (last option). i didn't do the two in the middle, reformating and the firmware thing.
if anyone can help me that would be great and much appreciated.
thanks-alex

snoweagle-you are the best. thank you so much. still wasn't really sure what you are talking about with the SP (service pack) stuff. but i went to downloads for zen micro and there were three options. took the first application download. downloaded it, installed it, restarted my computer...and it works. i have the docked word with the usb icon on my screen and i can open up and edit my music. (haven't tried to import something yet but i'm sure i'll be able to) i didn't know that i had to keep up with the new downloads and such. thank you so much. i was on the verge of tears...thank you and i hope you are around for awhile in case i have other questions. thank you thank you thank you-alex

Creative Zen Micro "Device is not connect

When attaching MP3 player to my PC the Creative software does not start automatically and when I try to drag music files on to MP3 player get message "The device is not connected". When I try to install MP3 player get the following message "The drivers for this device are not installed (code 28). To reinstall the drivers for this device, click reinstall driver". When I click on this option (reinstall driver) get the following message "Windows was unable to locate the software for this device".
I appear to have loaded the software that enables us to transfer tracks from a CD but cannot then get these across to the MP3 player as the PC does not recognise the device. However, when I loaded the software I did get the following message during the installation process "An error occurred while setting up the driver. Setup Nomad Jukebox 2,3,Zen, Zen NX, ZenXtra, Zen Touch and Zen Micro Driver". Not sure if this is related to the MP3 player not being recognised by the PC.
Downloaded driver "JB3MV2_PCWDRV_US__30_03.EXE from Creative site but did not appear to help situation.
My PC is a Dell Dimension 400, OS Windows Millennium, Pentium 933Mhz, 256MB memory.
Would appreciate any help.
Many thanks

Many thanks to SSR who replied to my query. Followed instructions and can now transfer files to MP3. Once again many thanks for your help. Cannot guarantee I will not be back for more advice so dont go away!!!
Les

Zen Micro 'player is not connect

Could someone please help me?
I've had my zen micro for about a year now and i always had some problems with importing tracks, id have to connect and disconnect it a few times before it would work, but now nothing. I've used different cables and different computers and it still won't work. I am either told that 'player is not connected' or that there has been a malfunction with a USB device. Is there anything I can do other than gettin a new player?
Thanks Jen

If different PCs has not solved it then the player is most likely faulty. Contact support, click the Support > Contact Customer Support link on this page.

HT4157 My iPad. Oonnects to other wifi it used to connect to my work wifi but it will. Not connect now what is work I am connected with my iPhone but iPad will. Not connect or it says safari can not open page

I can connect my iPhone to my work wifi but when I try to connect my IPad it will not connect. It says safari can not open page. What's up with that I have used IPad connected to work wifi before

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Zen MicroPhoto firmware differen

I have a white Zen MicroPhoto from Singapore with a firmware version of .00.07. My friend has an American grey Zen MicroPhoto that he got from Best Buy the other day and it has a firmware version of .0.0. Does anyone (hopefully a mod) know what the differences between the firmwares are? I noticed the firmwares aren't on the downloads section of the American or Singaporean Creative websites. I also noticed the American version comes with a Play-for-Sure CD so I'm thinking the difference is that the American version supports Play-for-Sure but I would just like to confirm this. Thanks, Alex

As a rule, there are no national differences in Creative firmware other than government-mandated ones (mainly volume limits in EU countries). The only caveat is that if you download another firmware with the exact same version number (mainly Europeans defeating said volume limits with non-EU firmware), you must go into recovery mode and choose "Reload OS" (or "Reload Firmware") to wipe out the old one before installing the new one. Since it's been reported US MicroPhotos have a different firmware version than Singaporean ones, that shouldn't be an issue.
That said, I'd check Creative Singapore first, since they may post the revised firmware only there, and wait for other changes to update the US MicroPhoto firmware. (US Sleeks got a firmware update about the same time as European ones; but the downloaded firmware both places added Audible support, which wasn't in the original US firmware, as well as MTP/Janus.)
Message Edited by RBBrittain on 0-3-2005 :0 AM

My Zen Sleek Photo will not connect to compute

I am extremely disappointed ! Despite being told yesterday that I need Microsoft Service Pack 2 installed on my computer before my USB would detect the player, I have successfully downloaded MS SP 2 and guess what ? It still says "your player is not connected" !!! Grrrr !
220 down the spout !?Help ! Please !!?

To: suzanneb
I wonder if DM Guru's?solution might work for you.
Good Luck!
aismail
I wonder if DM Guru's?solution might work for you.
Good Luck!
Message Edited by roger-conejo on 02-9-20060:3 AM

ZEN Microphoto: firmware, WMP11, "MTP device not recognized" probl

Hi fellow Creative haters,?My story is much like many I have read on the forum. I purchased a ZEN 8GB Microphoto in Nov 2006, its hard dri've?died in Jan 2007 and after much suffering from Creative Support, had the unit replaced, then 2 days ago the new ZEN stopped being seen by my computer. Creative Support blamed WMP, my USB drivers, my USB settings (using regedit!!), firmware (which was the old v.20, even on the "new" unit they sent me in Jan), etc, etc, etc. My unit is back up and running (being seen) with WMP, and here's the steps I did Uninstall WMP and its components (see CS item detail on how to do this)2) Update firmware from v.20 to v.3 (only able to "see" ZEN after WMP uninstall)3) Format ZEN hard dri've. THIS STEP IS MANDATORY!!! Hard dri've must be reformatted after new firmware if you want your ZEN to be "seen" by your computer. This is painful, but in the long run saves a lot of wasted time.4) Reload WMP (and Creative software, if you are a masochist) and then resync all data you erased.5) Generally disregard Creative's suggestions for USB issues (including regedit), unless your issue is specifically related to installing a new USB card, etc. I tried 3 desktops, and none of them could "see" my ZEN; I guarantee it was the ZEN, not 3 desktops' USB settings... WARNING: Next Microsoft update (Vista, WMP2, etc.), will probably require you to do this all over again... MP3 players that look like flash dri'ves do not experience any of these problems, by the way... Good luck,?Karin

I was having the same problem with my Zen Vision:M under Win7 Ultimate 64-bit.
No matter what I tried from deleting the usb root hubs and reinstalling drivers, nothing would get the mtp usb device driver to load.
I found that the mtp usb device driver will load correctly as long as you are plugging the USB cable into a direct port and not running it through a USB hub. At first I thought it might be due to an incorrect USB voltage, but the hub I'm using is a powered Belkin hub. Very strange!
So give that a shot -- run the USB straight to a port out the back of your computer. Don't use a USB hub or ports off your monitor since that is actually a hub as well.
Good luck!http://forums.mycreativefansite.com/...ify_inline.gif

Zen MicroPhoto Firmware for Vi

Hey all, I am thinking of upgrading to Windows Vista soon, and I was wondering if my ZMP will work with it's because in the firmware details it doesnt say anything about windows vista. Also, if i upgrade, will all the programs on my ZMP disc still work?Thanks for any information, Chris.

Hi...Last week I was using my ZMP for carring information from my old computer to my new computer that has VISTA. Well, it was everthing ok , until when I was errasing the files from my ZMP the light went out in the middle on the process. I erase the OS from my ZEN like it says on the help page.But, when I tried to install again the OS, I got surprised because there was no ZMP compatible with windows vista.My old computer dont recognize de conection of the ZMP, and although when I connect my mp3player to my vista computer it (the ZMP) says in the screen its transfering. When I try to run the instalation of the OS, my computer says that it is no connected. I dont know what to do...So I think ZMP are compatible, but the OS instalation its not.

Zen microphoto : firmware erased, not connected now

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