Zen microphoto firmware probl

I have a zen mircophoto and it said it had firmware problems and i did the reload firmware but didnt have a computer with me. now when i pulg it into the computer to try to reload the firmware it says it doesnt detect the player but it charges and says recovery mode on the top of the screen. i dont know what to do to fix this problem and i could use some help thanks!

Try reloading the firmware. It needs to be connected to your computer to reload firmware.
Click the Support menu on the Creative banner at the top of the screen and click through the menus until you get to the MicroPhoto's Downloads page.
Filename: ZENMicroPhoto_PCFW_L6__3_0.exe
Requirements:
* Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
* Windows Media? Player 0 or later
* AudibleManager version 5.00 or later for Audible audio content playback
* USB . port (USB 2.0 recommended for faster transfers)
* Creative ZEN MicroPhoto
Notes:
* To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.

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Zen MicroPhoto Firmware Proble

So, i have zen microphoto that is experiencing a ''firmware'' problem. Such message appears on the screen when it is turned on.

When i set it in 'Recovery mode' it gives me a few options to 'clean-up' , 'format all' , 'reload firmware' , and 'reboot'
Which is the one i should choose to solve my 'firmware' problem?


I have tried to 'clean up'..but i dont think it has worked.

I have yet to try other options, because i am afraid they will delete my library of music & photos-- which i do not want to do unless it is necessary.

Thanks in advance!



Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Creative Zen Microphoto - "Firmware upgrade failed&qu

Hi,
two days ago my Zen Microphoto started in "Recovery Mode".
I had no means of getting out. I first selected "Clean Up" and rebooted, still "Recovery Mode".
Then I downloaded the latest firmware version for it:
ZENMicroPhoto_PCFW_L6__3_0.exe
Then I selected "Upgrade Firmware", acknowledged with "Yes", the firmware was deleted, but the windows firmware application said "no player connected" after connecting the player.
Okay, after googling a bit, I found out that I needed to downgrade from WMP to WMP 0.
I (painfully) did this and after installing an additional Registry Key via fixup.cmd the
ZENMicroPhoto_PCFW_L6__3_0.exe
detected the player (hurray!). It showed "Current Player Firmware Version .20.0 " and "Upgrade File Version .3.0".
When clicking on "Upgrade" at the windows application, the blue progress bar appeared and the player showed "Recovery Mode" and a blinking USB logo.
What it did NOT show afterwards was a gear symbol with "Upgrading firmware" (which I found on a screenshot in the internet).
When the blue progress bar of the windows firmware upgrade application reached about 85% it halted and after minute the windows firmware application showed "Firmware upgrade failed!" while the player only showed a black screen with "Recovery Mode" and the green battery symbol at the top.
I also tried the same procedure with
ZenMicroPhotoP4S_PCFW_LB__20_0.exe with the same result: "Firmware upgrade failed!"
Any ideas how to "repair" the player
Toddl
Message Edited by Toddl on 04-2-2008 09:40 AM

I have this same problem except with the Zen Vision: M. Any help would be appreciated.

Zen MicroPhoto startup proble

I've had my Zen MicroPhoto for about 2-3 weeks now, and I'm loving it! But I was at school, my teacher says we can use MP3 players, so I bring out my MicroPhoto. When I try to turn it on, it boots up displaying the Creative startup screen. The text at the bottom is there, then it disappears and the Creative text just stays there with the black screen. I waited 3 HOURS for it to pass, but it never did. I even formatted the darn thing. But it still didn't fix the problem. I'm wondering if anyone has encountered this problem and can provide assistance?Thanks in advanced,MechaM

Well, I formatted it in Recovery Mode. And?I just found out that my computer can't recognize the darn thing! when I connect it to my computer, my borthers, and my dads, they all can't recognize it! I even used different cables. (Oh, and I tried the Clean Up option before I "formatted" it. I failed to state that)?Also, does the Windows XP Firmware update work for Windows XP Media Center Edition 2005?Message Edited by Mecham on 03-9-200607:52 PM

Upgraded Zen MicroPhoto firmware but player still doesn't resp

I eventually erased the firmware, and everytime I try to upgrade it says firmware upgraded, reset your player, it goes to reboot and then freezes one screen after it used to. Now it freezes on Zen Microphoto instead of Creative. Help!?

I have had the same problem. I've tried to update the firmware and now thw PC software does nor recognise the zen. Tried everthing and in the process of seding it back to creative. Anyone any ideas. could be cheaper to buy something else that works longer than 4 months.

Zen MicroPhoto firmware differen

I have a white Zen MicroPhoto from Singapore with a firmware version of .00.07. My friend has an American grey Zen MicroPhoto that he got from Best Buy the other day and it has a firmware version of .0.0. Does anyone (hopefully a mod) know what the differences between the firmwares are? I noticed the firmwares aren't on the downloads section of the American or Singaporean Creative websites. I also noticed the American version comes with a Play-for-Sure CD so I'm thinking the difference is that the American version supports Play-for-Sure but I would just like to confirm this. Thanks, Alex

As a rule, there are no national differences in Creative firmware other than government-mandated ones (mainly volume limits in EU countries). The only caveat is that if you download another firmware with the exact same version number (mainly Europeans defeating said volume limits with non-EU firmware), you must go into recovery mode and choose "Reload OS" (or "Reload Firmware") to wipe out the old one before installing the new one. Since it's been reported US MicroPhotos have a different firmware version than Singaporean ones, that shouldn't be an issue.
That said, I'd check Creative Singapore first, since they may post the revised firmware only there, and wait for other changes to update the US MicroPhoto firmware. (US Sleeks got a firmware update about the same time as European ones; but the downloaded firmware both places added Audible support, which wasn't in the original US firmware, as well as MTP/Janus.)
Message Edited by RBBrittain on 0-3-2005 :0 AM

New Zen MicroPhoto Big Probl

I only purchase my MicroPhoto last saturday and i took it home to do a charge, at the same time i loaded in the new firmware .20.0 and left it charged until it's fully charge.
The next morning i turned it on and to my surprise, it cannot turn on! So i immediately went to my computer and plugged in the USB cable into the player and the batt is actually empty! So i left it charged and reloaded the firmware but this time the batt life only dropped to half even if it's turned off! Now the batt life it extremely short (around less than 6 hrs of playback) and somemore the player is new!
My another friend told me it may be the firmware fault that causes the batt life to drain drastically even if it's off. I called Creative and told them the situation and they told me to bring my unit down to do a check.
So has any here experienced this or any other thing i can do? Pls advice...

DOA wrote:
Well my brother just bought a zen microphoto here 2 weeks ago. I've already taken the time to test the battery life of his player.. I run audio files from 28 to 92 no higher no less than 28.. My recorded battery life before the player shut off was 24 hours and 3 minutes, so give and take here I could go to 22 hours and be safe. On fm, part my battery life was a bit higher since no hdd was accessed i was getting 29 hours 22 minutes, so once again give and take 27 hours be safe to charge..
TO fill in how I did this, I took a stop watch, digital. Had my brother press start at the same time as i hit play, to make it fair. So pertty much my battery life is as about accurate as my player can get...
Holy crap DOA, how did you get such a long battery life? I recently tested my microphoto and i got just under 0 hours. I had it on 2 volume, bass boost was off, smart volume was on, and i never used the screen. Did you use usb or power adapter to charge yours?

Zen Microphoto: connection probl

My new Zen Microphoto was connecting to my winXP SP2 machine just fine (no drivers needed) until today, when i decided I would install creative mediasource (newest version from the website). As soon as the install started up, it told me my player wasn't detected, and then since then, I haven't been able to get either of my computers to recognize the player. I'm now thinking: this is a player problem, right? So I formatted. No go. Then i hit "reload firmware" from the recovery screen and it says something like reload firmware using usb. My computer still says it's an unknown USB device. What am I supposed to do now?

Ouch. Reload firmware was a bad thing to choose as it actually deletes the firmware on the player (Creative REALLY need to rename this option).
Now you need to find a firmware for the player, and make sure it's detected by XP properly to reload. You'll need to use reload OS again to prepare the player.
If you can't find a firmware in the download section, which is entirely possible as the player is very new, you'll need to contact Creative support to get one.

Creative zen microphoto booting probl

My creative zen microphoto wont load. It's just a black screen with the creative logo. I have tried to format it from the recovery mode but that freezes too. Can anyone tell me any possible solutions to this problem?

same problem here, creative logo stays until all the juice is drained

Creative Zen Microphoto Charge probl

hi i bought my player online over the internet. I bought a charger separate in HMV, does all mp3s. It only charges however when its says battery low on screen-can't charge it any other time.its really annoying. Whats do you think the problem is?

The Zen MicroPhoto also charges over your computer's USB ports.
Have you tried that?
The Creative Zen Micro charger is only $9.95 and is designed to work with the ZEN MicroPhoto, ZEN Micro and ZEN Neeon.

Zen microphoto installation probl

I have windows 2000 and when i plug in my zen microphoto it says its not compatible is there any way i can fiz this i've tried downloading all the things that are intended to help on the website and still no answer i used to have a regular zen micro and it worked just fine on this computer so why isnt the zen microphoto working i am really confused so please help if you can
*any suggestions would be helpful*

Take a look at the requirements for the ZMP (Wicrosoft? Windows? XP (Service Pack or higher) / XP 64-bit). It needs WMP0 for its media transfer protocal.

Zen MicroPhoto USB probl

ok?I need help on some stuff......when I plug my Zen MicroPhoto into the USB Port cord into the computer it says that it's charging but the Docked screen doesn't show up. So what should I do? Please message me back about what I should do!!

It will only show the docked screen if you are running a program that is accessing the device such as Media Explorer or Media Source.

ZEN Microphoto: firmware, WMP11, "MTP device not recognized" probl

Hi fellow Creative haters,?My story is much like many I have read on the forum. I purchased a ZEN 8GB Microphoto in Nov 2006, its hard dri've?died in Jan 2007 and after much suffering from Creative Support, had the unit replaced, then 2 days ago the new ZEN stopped being seen by my computer. Creative Support blamed WMP, my USB drivers, my USB settings (using regedit!!), firmware (which was the old v.20, even on the "new" unit they sent me in Jan), etc, etc, etc. My unit is back up and running (being seen) with WMP, and here's the steps I did Uninstall WMP and its components (see CS item detail on how to do this)2) Update firmware from v.20 to v.3 (only able to "see" ZEN after WMP uninstall)3) Format ZEN hard dri've. THIS STEP IS MANDATORY!!! Hard dri've must be reformatted after new firmware if you want your ZEN to be "seen" by your computer. This is painful, but in the long run saves a lot of wasted time.4) Reload WMP (and Creative software, if you are a masochist) and then resync all data you erased.5) Generally disregard Creative's suggestions for USB issues (including regedit), unless your issue is specifically related to installing a new USB card, etc. I tried 3 desktops, and none of them could "see" my ZEN; I guarantee it was the ZEN, not 3 desktops' USB settings... WARNING: Next Microsoft update (Vista, WMP2, etc.), will probably require you to do this all over again... MP3 players that look like flash dri'ves do not experience any of these problems, by the way... Good luck,?Karin

I was having the same problem with my Zen Vision:M under Win7 Ultimate 64-bit.
No matter what I tried from deleting the usb root hubs and reinstalling drivers, nothing would get the mtp usb device driver to load.
I found that the mtp usb device driver will load correctly as long as you are plugging the USB cable into a direct port and not running it through a USB hub. At first I thought it might be due to an incorrect USB voltage, but the hub I'm using is a powered Belkin hub. Very strange!
So give that a shot -- run the USB straight to a port out the back of your computer. Don't use a USB hub or ports off your monitor since that is actually a hub as well.
Good luck!http://forums.mycreativefansite.com/...ify_inline.gif

Zen microphoto : firmware erased, not connected now

I decided to flash new firmware to my microphoto. This was the biggest mistake.
I have entered into recovery menu.Select load firmware and bang ! It erased it immediately, no confirmation no choice..Just erased it without asking. This is awful !
So, i didn't care too much for this at that time, because, i have already decided to flash new firmware.
My computer was recognizing microphoto before in media player. I plugged it and nothing..
Now, my computer didn't recognize it.
I tried all recommmendations from here
* It's Windows XP with SP2
* There was WMP, uninstalled it and installed WMP0
* I gave all permissions from registry to USB
Nothing...
I have removed it from Device Manager, and scanned. It's found. Then select the first option to install driver.XP searched and find not signed driver. I have pressed Continue Installation.But it's giving me some error.
While ZMP was working with my system, i mean i was able to transfer mp3s into it's disc, firmware application was still saying "the device is not connected"
How could this be possible ? If it's not connected, how my WMP or Windows explorer could see it ?
Any help appreciated... I want my ZMP back...What can i do now ?
Thanks

Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Nomad Jukebox Zen Xtra FIRMWARE PROBL

In the spring of 2005, I bought a 40GB Nomad Jukebox Sen Xtra. It worked for a little over a month without any problems. Since then, it shuts off on its own and?it freezes. For the first time since I bought it, I attempted to load new music onto it. Now whenever I turn it on, it reads "re-building library..." and then it's stuck on "Firmware Problem."? I tried updating?the firmware from the website, but since?my computer no longer recognizes that?the player is?plugged in.
?I welcome any suggestions for this problem. Please help me so I can stop regretting my decision to buy this...

Kayla24?Looks like you're going to have to start regretting buying something?made by?Creative. There are oodles of stories on these boards regarding software problems and creative mp3 players. Creative have published ?'updates' that effecti'vely disable players but will not take any action unless the machine is still under warranty. The last e-mail I got from tech support said 'We know the firmware [update] disabled your machine, but unless it is still in warranty there is nothing we will do about it."? It was a Zen Xtra 30GB, it's now a paperweight. If your's still turns on, try reinstalling the firmware on a old pc/laptop that has never had Windows Media on it, but has been updated to media player 0. This sometimes works - otherwise join the crowds and get an i-pod. At least they work - and Apple fix 'em when they break 'em.

Zen microphoto firmware probl

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