Zen MicroPhoto frozen, inopera

Hi folks,
I am a proud owner of a Zen Vision M which I got last Christmas. I have always been pleased with it, though I wish I had gotten a screen protector, since its pretty banged up at this point.
However, my post is in regards to my wife's MP3 player, the aforementioned Zen MicroPhoto. Today, as she was walking to the train, her Zen froze up really randomly while playing an mp3 that I have on my Zen player (Pharoahe Monch's Desire). Upon looking at the Mp3 player and the website here at creative.com, we decided to run the rescue mode/reboot screen and scan the hard dri've for corrupted files by removing the battery, putting it back in and reseting the player to get to the rescue screen, where we'd hit the scan button to scan all the songs.
We pressed the button to scan the player for bad files. 2 hours later, it still was showing the same screen, saying that it was scanning. Panicking at this point, we took out the battery again, and this time tried straight rebooting. The mp3 player got to the creative screen and stopped there. It had frozen showing the creative logo.
Finally, my wife decides to reformat it while I frantically searched the forums, and the 'formatting' message is frozen on the rescue mode screen.
We do have receipts and proofs of purchase, but we'd like to see if there is any way to fix this problem at this point. I have a feeling its a hard dri've problem, since when the player is in the BIOS state (rescue screen), it has trouble whenever it accesses the player's hard dri've itself.
Is this a hardware problem? Software? Corrupted files? Any help would be greatly appreciated, thanks alot in advance.

So far Ive ben waiting for the battery to completely charge. Now that its charged im doing the "Disk Cleanup" and its been sitting on "Scan Disk"? for about 30 minutes. I forsee doom in the path of my zen.
If the cleanup doesent work I will do the "Formatt"witch destroy's my thousands of songs... good thing they are all backed up on my comp...
If the formatt doesent work... I guess its just... dead... seeing as Ive droped it, I cant get a new one on the warrenty. Now I guess its my little 200$ paper weight. ?:robotmad:
IF SOMEWAN FINDS SOME STRANGE WAY TO RESURECT MY ZEN PLEASE E-MAIL ME!!!:
[url=mailto:[email protected]">[email protected][/url]

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Zen MicroPhoto FROZEN! PLZ HELP

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When I tried clean up... I left my player for about?an?4 hours?it still said scan disk...<
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So far Ive ben waiting for the battery to completely charge. Now that its charged im doing the "Disk Cleanup" and its been sitting on "Scan Disk"? for about 30 minutes. I forsee doom in the path of my zen.
If the cleanup doesent work I will do the "Formatt"witch destroy's my thousands of songs... good thing they are all backed up on my comp...
If the formatt doesent work... I guess its just... dead... seeing as Ive droped it, I cant get a new one on the warrenty. Now I guess its my little 200$ paper weight. ?:robotmad:
IF SOMEWAN FINDS SOME STRANGE WAY TO RESURECT MY ZEN PLEASE E-MAIL ME!!!:
[url=mailto:[email protected]">[email protected][/url]

Creative Zen Microphoto froz

Hi!
I have a Zen Microphoto (8 GB) and was very happy with it until last week. I connected it to my laptop like I did several times before, but it behaved strange: it went on automatically and showed the screen you see when a song is playing, but it did't play. The player was frozen and didn't carge also. I then noticed that my computer didn't recognize it at all, likewise the Creative Explorer. The only possibillitiy to switch it off was to remove the battery.
When I reconected the player, it said "rebuilding libary", but afterwards it fell into the same state again. I left it hooked up to the computer for several hours, but it didn't charge or anything else. I tried all my Usb-ports, I have XP SP 2, the drivers are installed, it worked perfectly fine before and I did not change a single thing on my system.
Do you have any ideas?
Thanks a lot,
Johannes

http://sg.creative.com/support/downl...type=4&x=2&y=4

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i got my zen microphoto about 3 months ago and about 2 weeks ago it starting messing up. when i turn it on it will just say creative on the screen and thats all it will do. its like it freezes up.
anybody know what i should do?

Our Micro photo started doing the same exact thing. We eventually noticed that it will turn on, but only after the player has been frozen at the logo screen for 20 or 30 minutes. We also noticed that it will turn off and on within very readily (within 2-3 seconds) when it's been running for a while. Basically it won't turn on when it's "cold". Why would this be and any thoughts on how to fix it's
We have reinstalled the firmware. It didn't help.

Zen MicroPhoto Problem! [ FIRMWAR

Hello-

My Zen Microphoto [ 8 gb ] has not been functioning properly. When I turn it on, it displays "Firmware Problem"
Now I have read some other users post about similar problems. However their solution was to ''clean-up & re-format'' the player. However, my Zen gives me no options to do so. I have tried plugging it into my notebook, however, the program doesn't recognize that it is there.

*I have dropped my player a few times, but not with hard force.

In addition, When the screen displays ''Firmware Problem'' it goes frozen-- and cannot shut off [ i remove the battery to shut it off ]

Anyway i can fix this? Thanks in advance~Message Edited by xChinaDollx on 05-28-2006 06:9 PM

xChinaDollx wrote:
Is there a specific option i should choose to solve this firmware problem?[[ and what exactly is firmware? Sorry i am not really familiar with this ]]
Firmware is like Windows in your computer- it basically 'runs' your .mp3 player.
First select Clean Up and let it complete. It should only take a few moments. Then select Reboot.
Does that fix the problem?
If not, select Format, allow it to complete. Select Reboot.
Does that fix the problem?
If neither of those work, select Reload Firmware and reboot.
Requirements:
? Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
? Windows Media? Player 0 or later
Notes:
? To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.
If you still have troubles, try this:
Do a Clean Boot on your computer.
Once your computer has re-booted:
? Connect the MP3 player to a USB port on the back of the PC.
? Click Download Now next to the firmware upgrade-> Agree-> Save-> Save to Desktop
? When the file download shows Download Complete, click Run
? Click the Upgrade button to start the Firmware installation
? When the firmware upgrade shows Firmware upgrade completed, click Close
Note:
? If the firmware update could not detect the player being connected, unplug the player and plug it in again.
? Do not disconnect the player once the firmware update is in progress.
? When the firmware update is complete, the player will start charging automatically. It will display a charging icon, and the blue power LED will start blinking.
/reposted from another thread

How do I convert Itunes purchases to my ZEN MicroPhoto??

Okay, I had an Ipod mini and I went through three of them in the warranty time. I was sorely dissappointed with it, but I got a Creative Labs ZEN microphoto for Christmas and I love it. The only problem is that I have all this music that I downloaded from Itunes and I would love to be able to listen to it on my ZEN. I would still like to keep downloading from Itunes because it's the easiest and most legal downloading site that I have found. I know there are converters online, but I can't ever tell if it's legal or it will work. Does Apple have anything (hopefully free) that converts Itunes for my new ZEN???

Are you saying that iTunes downloads are only compatible with iPod's? That in order to play an iTunes download on anything but an iPod involves either illegal conversion or first burning it to a CD? I, too, just received a Zen Vision M and nowhere in the download, signup or anything else process did I see any mention of the fact that iTunes is not compatible with other software/hardward. Yes, the CD conversion trick works but for the aggrevation and lost time it's cheaper to drive to the store and buy the real thing.

Just got an 8 gig Zen MicroPhoto and love it! Just some suggestions tho

Hi everyone, my friend was considering a Zen Vision M and an Ipod video. I kinda suggested the Zen so he got it and absolutely loves it.
After seeing how nice the Zen Vision M is, I jumped on this MicroPhoto when I saw a sale and it is awesome!
The Zen MicroPhoto is a really good device, but just simple firmware stuff could make it a great one.
.) Ability to view pictures + listen to music
2.) Ability to view movies and video (the Muvo has smaller capacity and a screen with less colors and it can? Yet we are buying a nicer mp3 player than the Muvo but can't do video? The Sansa is small as hell and it can. It has the screen, hardware wise it should be able to do it, and if this is added through a firmware update, it won't be on the packaging and thus will not hurt sales of your other products.
I hate it when an awesome product is created and is capable of something and the manufacturer slashes that ability from it intentionally.
Another good example is the Gen III Ford Taurus SHO, its 3.4 liter Yamaha V8 was capable of revving well over 7500RPM and producing more than 30hp. Ford however, even though they had this jewel of an engine, intentionally cut its ability down to 235hp or else they feared it would be faster than their Mustang GT. What a shame, I hate to see that Creative is doing the same with the MicroPhoto.
3.) Ability to record FM with the latest firmware (If this is a RIAA issue, then please provide two firmwares and two download links, one that says "United States Users" and one that says "Non-US users"
4.) Ability to control different aspects of the glowing blue LEDs. They are obviously firmware controlled and can have brightness adjusted since they glow in and out when you have it plugged into the USB cable.
5.) Make it show up on your computer as a removable disk. On all my other MP3 players, it showed up just like a flash dri've and you could drag and drop whatever you wanted onto it, and it would just play whatever files on there it could play. Here, it won't let me drag and drop anything that is copy protected or is a different file type.
I know you can set aside 4 gigs of that for this purpose, but with the size of the files and videos I transfer, it would be nice if I could use all 8 gigs. Perhaps an option to just let the whole thing show up as a removable flash dri've?
*ok... I just tried it and that seems to be working on this computer that is Windows XP SP2 with WMP, but on the school computer that was XP SP2 with WMP0, it would not allow me to do this.

I think you will find that the reason the MicroPhoto is on sale is that it is now a legacy player (it was released before anybody could play video). I doubt very much that any further improvements will be coming....
EQ does have an effect... Maybe you earphones are not working well?

Zen MicroPhoto Problems! PLease,I Really Need Help!!

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend?yesterday at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buy?Message Edited by barylakamil on -0-20062:23 PM

If you cannot even reach recovery mode any more you will need to contact customer support. If you are in the USA you get a 3month parts and labour warranty and a year parts warrantyMessage Edited by ts on -0-20060:36 PM

Zen microphoto help!! please i really need your h

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend today at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buyproblems started occuring November 7, 2006Message Edited by barylakamil on -09-200603:22 PM

one method i saw and tried worked well but you need to try it at your own risk!!! turn off your microphoto, grab your microphoto with the screen facing you, and either slap your hand against the SIDE of your microphoto, or slap the SIDE of your microphoto against your hand. This method works for me but try it at your own risk. it could damage your hard disk. (its probably already damaged anyways.)and if you really need to turn off your Zen but it wont turn off, i suggest removing the battery.
Message Edited by gmail on -09-200605:34 PM

Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

Creative zen microphoto booting probl

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Creative Zen MicroPhoto has cras

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I have tried the Recovery tool - but my laptop does recognize the device when i connect using USB.
Some of the recording of lectures and conferences are important to me.
Is there anyway of retrieving these?
thanks,
GaryMessage Edited by garymcginty on 02-08-200805: PM
Message Edited by garymcginty on 02-2-200807:55 PM

How are you transferring the music? Can you describe exactly what you do? For instance what software you use, what steps you follow to transfer the music...
Cat

Creative Zen Microphoto is messing

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yep I knew it.... I have the eq on accoustic,the bass is on the backlight timer is for like 20seconds. I navigate thru the menu alot... But still I should get at least some mored days than just one..One day I will need to get a new battery..

Zen Microphoto Media Explorer Playli

Just recently bought a Zen Microphoto Media Explorer for my wife. I have had an old Archos Jukebox for years, and like it a lot, but its kinda bulky now. Anyway, when I want to create a playlist for the Archos, I use Musicmatch Jukebox, which gives a lot of options on how ro order the songs - things like Order by artist, by album/track, shuffle randomly, etc. The Creative Mediasource organizer doesnt seem to have these options, forcing you to drag and drop your tracks one at a time is you want anything else than the order they are on the computer - not good when you have 000 songs on your player. So I guess my question is - is there an easier way to manage playlists. Am I missing something on the Creative MediaSource product? Can I use Musicmatch or Real Player (or something else) to create my playlists and then take them across to the player - I notice the playlist I have created has a 'zpl' suffix while MusicMatch is 'M3u'. Is there a plugin that would help? Any other suggestions? Thanks in advance

Musikliebhaber
Does the Micro have to be running MTP/PlaysForSure to use Real for playlist management?

My PC doesn't 'react' when I connect my Zen Microphoto

Hello,
I'm Michel van Gelder and I have a problem with my Zen Microphoto. I am going to try to explain my problem in proper english, but english isn't my main language, so please forgive me if i make terrible mistakes or something.
My problem is:
If I connect my Zen to my PC it says something like, what do you like to do, but when i click on an option it says: Media Device isn't connected. And also when I connect it, a symbol appears in the right corner, next to all the others, but when I try to do something with it's(with right mouse button or something) it disappears. The result is that, with everything i try, the PC says that my mp3 isn't connected. While 've installed all the software properly etc.
I have this MP3 for 2 years now, and I've never had this problem. Until 2 weeks ago, when we had to reinstall our computer. So my question actually was: Is there something wrong with my Zen or with my PC. And, what can I do about it's
I hope someone knows the answers to my questions. Thank you very much
Michel van Gelder

Hello Huevo Chico,
The article linked below details some useful steps that can help get your iPhone and your Mac to work together.
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Cheers,
Allen

Zen MicroPhoto frozen, inopera

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