Zen Microphoto LCD Displays "Hardware Probl

My Zen Microphoto LCD displays "Hardware Problem." Please help!

You'll probably have to send it in to Creative to get it fixed. Since it's a hardware problem there's not much you can do about it yourself.

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ZEN MicroPhoto LCD prob

I bought a ZEN MicroPhoto in the beginning of May and now the LCD is having a problem. The screen is fading or such from the left. Some parts or letters or numbers that are usually white are turning red and the left side of the screen is darkening for some reason. The whole screen is slowly darkening and fading. It was fine one day and then the next morning I noticed that the left side of the screen was darker than the right. It got worse later through the day and I think I'll return it to Circuit City or such and get a new one, unless someone has a better suggestion for me.

microphoto uses oled screen not lcd. well for some reason oleds are cheap there better than lcd in someways but suck in others. uhh it could be that you got a fualty display id get it replaced or try the sleek photo. same price.

Zen MicroPhoto first time connection proble

I recieved my new Zen MicroPhoto in the mail yesterday, whereupon I installed the software it came with and hooked it up via USB to charge. The USB connection is quite sensiti've, but I can get the player to charge.
However, when I tried to add some songs, the Zen MicroPhoto Media Explorer (which the user guide tells you to open) says at the top that my player is not connected. The USB is plugged in exactly the same was as though to charge it but it won't be recognized by the Media Explorer. I'm not sure what I'm doing wrong. Is it only possible to add or remove songs when the player is fully charged?
Most of these posts are from people who were able to upload songs initially but are having problems down the road. I saw tips about reinstalling firmware on the player and other things, but as the player is brand new it seems unlikely that it is corrupted. I already tried reinstalling the software it comes with on my computer, just to check.
Any suggestions would be great. Thanks.

I installed all of the software on another computer in my house and the player was recognized and I was able to copy some files onto it.
The problem could be with my USB's or the bits of software I omitted when installing it. Right now I'm uninstalling everything and going to reinstall it later this evening. If it doesn't work then, I'll be back. My computer is updated and so is my Windows Media Player.
The end.

Zen Touch, LCD Display not working at all, but player is f

So I'm on the bus, listening to my Zen Touch, it's working fine, the LCD is working fine. Everything is dandy. Few songs later, I pull it out of my pocket, the LCD is blank. But the player is still going. I can change songs, adjust volume, play all randomly etc etc, but I'm working blind, cause there is nothing on the display whatsoever.
It was a dry day, so it wasnt moisture damage or anything. And I didnt drop it, or bang it. It went from working fine, to going in my pocket, to not working. Really strange.
I'm sure its just defecti've, but I leave for a week long vacation in just under an hour (good timing eh? works fine for 8 months and then bam, 6 hours before I leave the country...ugh **bleep** karma), and I'm praying theres a simple fix I'm just missing. I already tried multiple restarts and resets, and I even charged it for a few hours, thinking the battery was just getting weak. But no dice. I doubt anyone can help me, but I figured it's worth at least a shot.Message Edited by myname on 0-24-2005 05:07 AM

If it won't display anything at all, even after a reset, it's likely there is a hardware problem. You could connect the player to the PC and update the firmware, but I suspect it'll be the same after that, unfortunately.
Cat

Zen Micro - Screen Displays "Firmware Probl

As an FYI for those with this issue.
Updated to the new beta firmware upon getting my Zen Micro. After having issues with Napster 2 Go, I got the service transferring the files to the Zen Micro. Listened to the files at night until I got the "Low Battery" message. Plugged it up to charge. Once fully charged, listend from about p til about 7p. The 5 minutes inactivity timer cut off the Zen Micro. Went to turn on the Zen Micro only to have the screen display, "Firmware Problem". I have rebooted, entered rescue mode and did a clean up and reboot, same error. I reloaded the firware to get back into the Zen Micro.

Meantone,
It would be worth trying a firmware upgrade, if you can, but it sounds like there might be a problem with the player.
I would advise you contact Customer Support directly for assistance.
Cat

Zen touch is saying hardware probl

what can i do to fix this problem?
it only opens to the recovery mode but whenever i click on one of the icons (clean up, reboot, etc)
it flashes up on the screen hardware problem.
the unit is less than a year old and as far as im aware has not got wet or dropped
can anyone help?

If it doesn't respond to any of those options, or they don't help, then it's likely there's a hardware problem.
Contact Customer Support to see what they advise, and to check for a possible repair.
Cat

Zen MicroPhoto display - help

I am very happy with my Zen MicroPhoto...apart from one thing. On a direct sunlight I can't read a thing on a display. I've got to look at it from all impossible angles in order to be able to change an album to play. Is it like this with all of them or is it only a fault of my one? Please help - as summer is here

Most color LCDs, even the transflecti've ones, have issues with viewing under direct sunlight. This is because the backlight in the display is overcome by the powerful sun light so it's very hard to see the image.
Mind you, these are OLED displays which are much better than the TFT displays in many other devices.

LCD display for Hardware Monitor?

Hardware Monitor...
http://www.bresink.com/osx/HardwareMonitor.html
...supports certain external, USB-based LCD displays for providing system status. Is anyone using one?
Can anyone recommend a nice, already-assembled unit to set on the desk here? Thanks.
blakespot

Sadly none of the above unit will work w/ Hardware Monitor.
I just received this email from the author after inquiring about the above displays compatibility w/ Hardware Monitor:
Unfortunately, these vendors are completely unknown in Europe and
they only offer drivers for Windows, so no support for these modules
is possible so far.
If not, is there a ready-made, external (already in a little
enclosure) unit that does?
No, I am currently not aware of any ready-made units. Unfortunately
the market for these devices seems to be so small that no worldwide
vendor has established an industry standard yet, or could provide
an open software layer for Mac OS X. When such a solution exists, we
will immediately support it in Hardware Monitor.
For more information about LCD unit support please see the chapter
"Controlling external alphanumeric displays" in the reference manual
of Hardware Monitor.
blakespot

Zen MicroPhoto startup proble

I've had my Zen MicroPhoto for about 2-3 weeks now, and I'm loving it! But I was at school, my teacher says we can use MP3 players, so I bring out my MicroPhoto. When I try to turn it on, it boots up displaying the Creative startup screen. The text at the bottom is there, then it disappears and the Creative text just stays there with the black screen. I waited 3 HOURS for it to pass, but it never did. I even formatted the darn thing. But it still didn't fix the problem. I'm wondering if anyone has encountered this problem and can provide assistance?Thanks in advanced,MechaM

Well, I formatted it in Recovery Mode. And?I just found out that my computer can't recognize the darn thing! when I connect it to my computer, my borthers, and my dads, they all can't recognize it! I even used different cables. (Oh, and I tried the Clean Up option before I "formatted" it. I failed to state that)?Also, does the Windows XP Firmware update work for Windows XP Media Center Edition 2005?Message Edited by Mecham on 03-9-200607:52 PM

Regarding a "Zen Microphoto" Probl

Okay, so i've got this a few months back. It's going smooth, got alot of music on it.
Then here comes a problem, the Microphoto freezes at the Creative Logo, and yeah, i've tried it all to fix it. Firmware, and everything, doesn't detect. I've got WMP , didn't detect at all, then when i rolled back to WMP 0, i've got it at least in device manager to say it's creative zen microphoto. What about everything else? they don't detect at all. I'm stuck with an mp3 that is only detectable when it's Charging. Tried all the methods in recovery mode, no results. They freeze, such as formatting, it says "formatting..." until the battery dies out.
tried all usb's for detection for the firmware and everything, no result.
anything that was listed here in the site, i'm pretty sure i've tried it.
usb permissions, recovery mode, reinstall+install, and more. I've done it all.
And now, i really like this Microphoto, any ideas on how to fix this?

Heeeto,
Sounds like a hardware problem.
If recovery mode isn't helping, you will need to contact Customer Support to get the player service.
Jason

Creative MP3 Player (Microphoto) Blank LCD Display Scr

[size="">Hi, The LCD Display Screen on the Creative MP3 Player is blank. The blue background light will come on but nothing on the screen. I saw that it was suggested to update the firmware, however, I have no idea how to do that. If someone can explain to me how to do that I will try it. Or maybe you can suggest something else that I can do. I already tried several things suggested on your website, like removing the battery and installing it again, etc. I would appreciate it if someone would help me. Thanks!

[size="">Good Morning,[size="">I tried the firmware upgrade, however, the screen is still blank. Should I have removed the batter and re-install it again? I tried calling support, however if my product is not in warranty it really doesn't give me that many options or refers me to anyone. Is there a telephone number in particular I should call. Thank you for your advise though, I appreciate it!? Have a

Creative zen microphoto booting probl

My creative zen microphoto wont load. It's just a black screen with the creative logo. I have tried to format it from the recovery mode but that freezes too. Can anyone tell me any possible solutions to this problem?

same problem here, creative logo stays until all the juice is drained

Creative Zen Microphoto Charge probl

hi i bought my player online over the internet. I bought a charger separate in HMV, does all mp3s. It only charges however when its says battery low on screen-can't charge it any other time.its really annoying. Whats do you think the problem is?

The Zen MicroPhoto also charges over your computer's USB ports.
Have you tried that?
The Creative Zen Micro charger is only $9.95 and is designed to work with the ZEN MicroPhoto, ZEN Micro and ZEN Neeon.

Zen microphoto firmware probl

I have a zen mircophoto and it said it had firmware problems and i did the reload firmware but didnt have a computer with me. now when i pulg it into the computer to try to reload the firmware it says it doesnt detect the player but it charges and says recovery mode on the top of the screen. i dont know what to do to fix this problem and i could use some help thanks!

Try reloading the firmware. It needs to be connected to your computer to reload firmware.
Click the Support menu on the Creative banner at the top of the screen and click through the menus until you get to the MicroPhoto's Downloads page.
Filename: ZENMicroPhoto_PCFW_L6__3_0.exe
Requirements:
* Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
* Windows Media? Player 0 or later
* AudibleManager version 5.00 or later for Audible audio content playback
* USB . port (USB 2.0 recommended for faster transfers)
* Creative ZEN MicroPhoto
Notes:
* To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.

Creative ZEN Hardware probl

Ok i tryed to put in a new battery and from here on out i get stuck.
All i get is a thing that say''s hardware problem. Iv tryed to hook my usb to it and it wont even read it. It makes a funny noise like it stuck thumbing through songs. All i hear is that clicking thing over and over.But the main scree has a pic of the zen that say's hardware problems.
. I did not know that Creative had so many problems until i came here i wish id had know before i bought this. I got this Feb 22nd and regestered it. I was only gonna use it when i went riding. We i went riding it lasted 2 hours before this problem happened. Anyhow any help would be great. I send creative a letter and still havnt hear back from them. So please hlp plz i paid alot of money for this and im very ticked off.

slayer wrote:
I tryed to take the battery out and hold on the on. That did nothing still said the same thing harware problem. Ix emailed creative which iv loved for a long time but man when it comes to these they flat out want nothing to do with you. 3 emails later i still havnt gotton a reply,. I may contact my lawyer and have them contact them. Iv spent over $500 for this and acc.. only to not have it work. Not only that have no one return my call. From what iv read on this site it seems they never even tested these things. Seem they let us test them only to find that there selling faulty stuff and im sure they know. They should do a recall to everyone of these darn things. Anyhow i will continue to try to work at this. It baffles me that spending so much for something and i can make it work isnt right.
Creative is usueally good at replacing broken zens. I don't know why you are so upset, just get a new one and go on.
And if you think that Creative has a lot of problems with there micros, look at ipods (follow the link in my sig) If micros should be recalled, then ipods should be banned.Message Edited by penguinking3 on 05-8-2005 03:8 AM

Zen Microphoto LCD Displays "Hardware Probl

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