Zen Microphoto no recognized by

Hi,
Up until now I've been pleased with Creative, but their knowledge base is not very helpful, hence I'm posting here.
My problem is this: My Zen Microphoto would freeze at the "Rebuilding library" stage of the start-up, so following instructions in the manual, I entered recovery mode and selected "Reload firmware". It deleted the firmware and I downloaded the newest version from Creative's website ready to install onto my Microphoto. However, when I ran the executable, it said "Player not connected" even though on the Microphoto screen, it clearly said "docked". So here I am, with no firmware, and no way of installing a new version of firmware. Is there anything I can do, or is that ?80 down the drain?
Thanks,
unconditional

Have you checked our knowledgebase yet? There is quite a bit of information there that could help, check this page for example:
http://us.creative.com/support/kb/ar...p?l=2&sid=9287
Cat

Similar Messages

Zen Microphoto won't sync anymore, but is recogni

Firstly let me say my Zen Microphoto has been syncing and working fine right up until now.
I have XP MCE SP2 installed...
But I am thinking perhaps the problem it won't sync is because I upgraded from Windows Media Player 0 to just today?
What happens is it plugs in, and charges. A couple of times the MTP device box pops up asking me what I want to do and I double click on sync with Media Player. However then it goes away and nothing happens, and Media Player cannot detect it -- but nor can Microphoto Media Explorer, so perhaps it is not a problem with Media Player?
I have searched around the forum and the only solution available is to delete the USB devices in Device Manager, reboot and let them reinstall, but I really don't want to do that, I don't know if anything will stuff up or not -- I have resetted the player and performed a scan disc, and it seems fine.
Thanks for any help guys
EDIT: When trying to reinstall the driver (with Creative cd in dri've) I now get this message: "A service installation section in this INF is invalid" and it says my hardware may not work properly. Nothing has changed except now I have an exclamation mark on my Creative Zen Microphoto icon in Device Manager and I can't properly install the driver, with the proper cd! This is extremely frustrating!
Also, I have downloaded those three updates I've seen Mods list here a couple times for people with the same problemMessage Edited by psycho_orange0 on 05-8-2006 07:33 AM

Refer to this thread -
http://forums.creative.com/creativelabs/board/message?board.id=pmc&message.id=23985&jump=true#M2 3985
anyone who has any problem detecting, recognising or syncing ur zen microphoto with WMP beta 2, go http://www.oldap
ps.
com/windows_media_player.htm , download WMP beta , use winrar (explained in the above thread), INSTALL umdf.exe, and VOILA ur zen microphoto or any other MTP players will be detected straight after u restart WMP just like mine..
I HAD A REALLY REALLY HARD TIME TRYING TO FIND SOLUTIONS TO THIS PROBLEM..
THANKS to whmehlig !!!!!

Zen Microphoto 4GB Freezes - then no Recognit

Hello,
My Microphoto (4 GB) player has suddenly stopped functioning.
A couple of days ago it froze when I tried to start it but after one reformat and two reboots it stopped freezing.
Now it starts fine - it takes longer than usual to boot, though. The main problem is that now my computer does not recognize it when I plug it using the USB cable that came with it. I have a Vista machine but I also tried it on my XP machine.
Also, don't know if this is useful but when I try to shut it down, the blue light starts blinking quickly without the device shutting down.
Anyone have a similar problem that was fixed?
Many thanks!

hey there. i have an 8GB microphoto. it worked fine until, randomly, today it decided it wouldn't be recognised by my computer. my computer has vista on it and my mp3 worked fine on it until today. i went to the email support and tried changing the usb hub stuff on the registry editor but it didn't let me. so i did something kind of random: i turned on my mp3 and went into Extras - Removable Disk - clicked once and created a 28MB removable disk space. plugged it into my computer, it recognised the removable disk as something weird, don't know if that was normal. unplugged my mp3. took out the battery, put it back in, plugged it to my computer again and it recognised it as zen microphoto 8GB, as normal. it works perfectly again, i still have all my songs, pics and everything. i don't know if this is completely random as a solution to the problem, but my microphoto works now. try to pass on this support to anybody with the same problem to see if it resolves the problem like it did for me. thanks.

Zen V not recognized and unknown error transf

Hello,
This is my third Zen during the past two years, and none of them seem to work for at least one week. I bought a Zen V 4GB and have had it for two days and it is already not functioning correctly. I noticed that my songs would be transferred, but everytime I tried to transfer pictures, they just wouldn't. The reason it would give was "unknown error". I decided to download every update I could find for the Zen V (firmware, media source, etc), but the updates wouldn't finish installing correctly (the Zen would freeze after reboot, etc). I had to format the Zen and then install everything all over again, after that, the updates managed to install correctly. Afterwards, I successfully transferred pictures. I turned off the Zen, and when I later tried to transfer music, the unknown error message would appear again, and also other error messages such as "insufficient disk space", which was impossible because I had only transferred 68 pictures. I formated the Zen V once again, and gave it a "reload firmware". I managed to transfer some pictures and music afterwards, but, as soon as I disconnected the player, and connected it again to transfer more stuff, the error messages appeared again. As my patience was wearing thinner by the second, I disconnected the player, and connected it again. Now, the computer doesn't recognize it at all. The Zen V appears to be docked, though it sometimes appear as if it were charging and sometimes it doesn't, but still the computer doesn't recognize it. It says that the player isn't connected. I did notice that on my taskbar, the icon of "Safely Remove Hardware" began to appear. I double clicked it, thinking that the computer was recognizing the?player as a mass storage device, but there were no devices or components displayed on the window.
I really don't know what to do anymore, and I'm tired of having to format it, just so that it'll work correctly once. I don't know if I'm not doing something right, or whatever it is. I just feel very dissapointed. These problems were very similar to?the ones my other Zens (I had?a Zen Micro and Zen MicroPhoto before). Creative just keeps coming up with great innovati've products, but the same problems appear in?every one of them, what's up with that?I really need help with this... Any suggestions? Thank you.

I am having the same problems!
!!! Now my Zen will not turn on. How is a 2 child supposed to use this if her mom can't? I am not the only one experiences problems, my daughters friend also got one and her dad took it back to the store 2 times before he got one that actually worked. I have called customer service and after spending over an hour on the long distance phone call they were unable to help me and I eventually figured it out myself only to have it tell me the device was not connected IN THE MIDDLE OF DOWNLOADING!!
!!! This

My PC doesn't 'react' when I connect my Zen Microphoto

Hello,
I'm Michel van Gelder and I have a problem with my Zen Microphoto. I am going to try to explain my problem in proper english, but english isn't my main language, so please forgive me if i make terrible mistakes or something.
My problem is:
If I connect my Zen to my PC it says something like, what do you like to do, but when i click on an option it says: Media Device isn't connected. And also when I connect it, a symbol appears in the right corner, next to all the others, but when I try to do something with it's(with right mouse button or something) it disappears. The result is that, with everything i try, the PC says that my mp3 isn't connected. While 've installed all the software properly etc.
I have this MP3 for 2 years now, and I've never had this problem. Until 2 weeks ago, when we had to reinstall our computer. So my question actually was: Is there something wrong with my Zen or with my PC. And, what can I do about it's
I hope someone knows the answers to my questions. Thank you very much
Michel van Gelder

Hello Huevo Chico,
The article linked below details some useful steps that can help get your iPhone and your Mac to work together.
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Cheers,
Allen

Zen MicroPhoto first time connection proble

I recieved my new Zen MicroPhoto in the mail yesterday, whereupon I installed the software it came with and hooked it up via USB to charge. The USB connection is quite sensiti've, but I can get the player to charge.
However, when I tried to add some songs, the Zen MicroPhoto Media Explorer (which the user guide tells you to open) says at the top that my player is not connected. The USB is plugged in exactly the same was as though to charge it but it won't be recognized by the Media Explorer. I'm not sure what I'm doing wrong. Is it only possible to add or remove songs when the player is fully charged?
Most of these posts are from people who were able to upload songs initially but are having problems down the road. I saw tips about reinstalling firmware on the player and other things, but as the player is brand new it seems unlikely that it is corrupted. I already tried reinstalling the software it comes with on my computer, just to check.
Any suggestions would be great. Thanks.

I installed all of the software on another computer in my house and the player was recognized and I was able to copy some files onto it.
The problem could be with my USB's or the bits of software I omitted when installing it. Right now I'm uninstalling everything and going to reinstall it later this evening. If it doesn't work then, I'll be back. My computer is updated and so is my Windows Media Player.
The end.

Zen Microphoto 8GB .. just stopped work

[size="2" face="Verdana">my zen microphoto just stopped working. i installed everything correctly and followed the directions to a T. i was using it one day and all of a sudden it just stopped. i've tried all of the options it gives me in recovery mode. it doesn't seem to want to get out of recovery mode. when i hold it up to my ear to listen to it, you just hear it like .. trying to work. it's hard to explain.[size="2" face="Verdana">?[size="2" face="Verdana">the computer still recognizes it, it still charges (but doesn't hold?a charge for long) and it's always in recovery mode for like 20 minutes then it gives me the options to reboot, reload firmware, etc. any ideas? could be defecti've i guess.

[size="2" face="Verdana">when i try to choose one of the options, they all complete. the screen goes blue and then loads the recovery mode screen again. when i try and reload the os it just says recovery mode and has a picture of a usb device and just stays there. i left it one day before i went to work, i come home it's still on the same thing. i have to turn off and turn on the zen to get it to clear again.
[size="2" face="Verdana">?
[size="2" face="Verdana">the compute fully recognizes the zen. it has no problem knowing what it is. in fact, it recognized it before i even installed the software when i first purchased this mp3 player. any thoughts?

Zen MicroPhoto h

i got a zen microphoto about a year ago. i took good care of it,dropped it once. now,when i turn on my microphoto it shows nothing but a black screen. i can hear the songs i have on it but i can't see what i am doing. all i am seeing black the lights go on and everything,i can hear music/songs. i'm not sure what to do. any ideas?

You said "it's fine when I charge it" Do you mean that it charges fine? Do a clean up>reboot from the recovery menu. If that doesn't help a format of the dri've should get it recognized. BE AWARE FORMATING WILL ERASE ALL FILES.Message Edited by coachop94 on 09-28-2008 06:02 PM

Buying Zen Microphoto was a mistake

Because I can't get it to work. I have XP with Service Pack 2, tried pretty much every advice and help that's been here and in support pages, but still. I cannot get it recognized by XP. I cannot get XP to update drivers, tampering with regedit and usb didn't do much good, and I have Media Player . So I'm asking some other ways to get this thing working, or at least someone saying it's hopeless, so I wouldn't have to struggle with impossible.

For all those having problems with your zen microphoto suddenly deciding to stop connecting after having connected perfectly for weeks...then suddenly to come up with some **BLEEP** like this: Windows User-Mode Driver Framework has encountered a problem and needs to close. We are sorry for the inconvenience.
You need an MTP driver. Search or find one at:
http://www.versiontracker.com/dyn/moreinfo/win/38222
Good luck!Message Edited by Dale-CL on 02-27-2007 :5 AM

ZEN microphoto - properly disconnecting

I have an 8 GB Zen microphoto. It works fine and the software works fine as well, I can add, delete songs with my media organizer very well.
The problem i'm having is disconnecting my mp3 player b/c my USB hubs don't recognize the player. Whenever I go to my task bar to 'safely remove my hardware' out of my computer, my player is never listed/recognized. Why is that?
So far, the way I've been removing the player from my computer is simply shutting off my computer and then disconnecting the mp3 player. But I've had it with this method, I want to remove my device properly.
Help anyone?

Hi! Thanks for your help.
But even when I close all the programs (I just use the media organizer), it still shines its blue light and the mp3's screen still has a flashing 'Docked' sign.
And still no sign of my 'hardware being recognized' it in my taskbar
I've tried just turning the actual MP3 player off but that doesn't work b/c it's receiving its power from the computer. Can you help some more?
Thanks.Message Edited by banban on 05-06-200705:0 PM

How do I convert Itunes purchases to my ZEN MicroPhoto??

Okay, I had an Ipod mini and I went through three of them in the warranty time. I was sorely dissappointed with it, but I got a Creative Labs ZEN microphoto for Christmas and I love it. The only problem is that I have all this music that I downloaded from Itunes and I would love to be able to listen to it on my ZEN. I would still like to keep downloading from Itunes because it's the easiest and most legal downloading site that I have found. I know there are converters online, but I can't ever tell if it's legal or it will work. Does Apple have anything (hopefully free) that converts Itunes for my new ZEN???

Are you saying that iTunes downloads are only compatible with iPod's? That in order to play an iTunes download on anything but an iPod involves either illegal conversion or first burning it to a CD? I, too, just received a Zen Vision M and nowhere in the download, signup or anything else process did I see any mention of the fact that iTunes is not compatible with other software/hardward. Yes, the CD conversion trick works but for the aggrevation and lost time it's cheaper to drive to the store and buy the real thing.

Just got an 8 gig Zen MicroPhoto and love it! Just some suggestions tho

Hi everyone, my friend was considering a Zen Vision M and an Ipod video. I kinda suggested the Zen so he got it and absolutely loves it.
After seeing how nice the Zen Vision M is, I jumped on this MicroPhoto when I saw a sale and it is awesome!
The Zen MicroPhoto is a really good device, but just simple firmware stuff could make it a great one.
.) Ability to view pictures + listen to music
2.) Ability to view movies and video (the Muvo has smaller capacity and a screen with less colors and it can? Yet we are buying a nicer mp3 player than the Muvo but can't do video? The Sansa is small as hell and it can. It has the screen, hardware wise it should be able to do it, and if this is added through a firmware update, it won't be on the packaging and thus will not hurt sales of your other products.
I hate it when an awesome product is created and is capable of something and the manufacturer slashes that ability from it intentionally.
Another good example is the Gen III Ford Taurus SHO, its 3.4 liter Yamaha V8 was capable of revving well over 7500RPM and producing more than 30hp. Ford however, even though they had this jewel of an engine, intentionally cut its ability down to 235hp or else they feared it would be faster than their Mustang GT. What a shame, I hate to see that Creative is doing the same with the MicroPhoto.
3.) Ability to record FM with the latest firmware (If this is a RIAA issue, then please provide two firmwares and two download links, one that says "United States Users" and one that says "Non-US users"
4.) Ability to control different aspects of the glowing blue LEDs. They are obviously firmware controlled and can have brightness adjusted since they glow in and out when you have it plugged into the USB cable.
5.) Make it show up on your computer as a removable disk. On all my other MP3 players, it showed up just like a flash dri've and you could drag and drop whatever you wanted onto it, and it would just play whatever files on there it could play. Here, it won't let me drag and drop anything that is copy protected or is a different file type.
I know you can set aside 4 gigs of that for this purpose, but with the size of the files and videos I transfer, it would be nice if I could use all 8 gigs. Perhaps an option to just let the whole thing show up as a removable flash dri've?
*ok... I just tried it and that seems to be working on this computer that is Windows XP SP2 with WMP, but on the school computer that was XP SP2 with WMP0, it would not allow me to do this.

I think you will find that the reason the MicroPhoto is on sale is that it is now a legacy player (it was released before anybody could play video). I doubt very much that any further improvements will be coming....
EQ does have an effect... Maybe you earphones are not working well?

Zen MicroPhoto Problems! PLease,I Really Need Help!!

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend?yesterday at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buy?Message Edited by barylakamil on -0-20062:23 PM

If you cannot even reach recovery mode any more you will need to contact customer support. If you are in the USA you get a 3month parts and labour warranty and a year parts warrantyMessage Edited by ts on -0-20060:36 PM

Zen microphoto help!! please i really need your h

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend today at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buyproblems started occuring November 7, 2006Message Edited by barylakamil on -09-200603:22 PM

one method i saw and tried worked well but you need to try it at your own risk!!! turn off your microphoto, grab your microphoto with the screen facing you, and either slap your hand against the SIDE of your microphoto, or slap the SIDE of your microphoto against your hand. This method works for me but try it at your own risk. it could damage your hard disk. (its probably already damaged anyways.)and if you really need to turn off your Zen but it wont turn off, i suggest removing the battery.
Message Edited by gmail on -09-200605:34 PM

Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

Zen Microphoto no recognized by

Similar Messages

Maybe you are looking for