Zen Microphoto Pixel Problems (Red Li

OK, so I have a BRAND NEW Zen Microphoto and ever since I first turned the thing on I have this RED LINE (about pixel wide) running vertically down the middle of my screen. It's like you can still see what's there behind it if you look closely.
I actually had gotten it go away for a little while, and it has come back and has been there since. So I don't believe there is damage to the actual OLED screen, but who knows I'm no professional here!!
Other than the annoying line the player seems to be working fine.. but like I said, its ANNOYING.
I have tried a few things to fix it.. I've formatted it and rebooted it from Recovery Mode.. I've TRIED to update the firmware, but I can't seem to get the Firware Update to connect to my Microphoto. Windows, Windows Media Player, and Creative MediaSource Organizer reads it being there.. yet NOT the Firmware Update. Actually I THINK I got WIndows to update the Firmware for me or something because accorinding to my Microphoto it already has that version on there?
If anyone has any suggestions, or heard of this happening PLEASE let me know. I'm not really sure what to do at this point. I looked all over the place to find one, and when I finally did I'm having problems with it!
Thanks!

I am having the exact same problem with my Zen Microphoto. There is a vertical red line in the display. It appears to be pixel in width extending the height of the screen, top to bottom. EXTREMELY annoying!
What is Creative's policy to fixing this?

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When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?

fasterfox wrote:
When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?
Software cannot fix a hardware problem. The hardri've or motherboard is bad in you player.

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My wife had a Zen MicroPhoto player that she used for audiobooks. About a month ago it started having "no device found" problems with the Media Explorer. She bought a new player, and it's no better. The Media Explorer will not install. I tried installing it separately, and the installation hangs, because it cannot find the player. She is using the Organizer now to transfer files, but she much prefers the Explorer. Many of the audiobook discs have the same file names (e.g., Track , Track 2, Track 3,....,etc.). When that happens, with the second and subsequent disks, she gets a message asking whether to replace or skip the duplicate files; the file names are the same, but the disks have different album names. Is there a workaround for this?

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Mintsick wrote:
yeah beta is installed, what do you suggest doing?
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Zen Microphoto Recognition Problem..

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fasterfox wrote:
When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?
Software cannot fix a hardware problem. The hardri've or motherboard is bad in you player.

Zen Microphoto problems - Hiss/squeak at start of trac

Hi, i'm new to this forum, but i've joined up becasue i'm very frustrated with my Zen Microphoto.
I purchased a dark blue ZMP a few months ago, and was disappointed with its perfomance beacsue it had bad backgroud noise and a very annoying hiss/squeal which came on at the start of music playback, i.e. when u choose a track to play, or skip one.
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Zen MicroPhoto Problem! [ FIRMWAR

Hello-

My Zen Microphoto [ 8 gb ] has not been functioning properly. When I turn it on, it displays "Firmware Problem"
Now I have read some other users post about similar problems. However their solution was to ''clean-up & re-format'' the player. However, my Zen gives me no options to do so. I have tried plugging it into my notebook, however, the program doesn't recognize that it is there.

*I have dropped my player a few times, but not with hard force.

In addition, When the screen displays ''Firmware Problem'' it goes frozen-- and cannot shut off [ i remove the battery to shut it off ]

Anyway i can fix this? Thanks in advance~Message Edited by xChinaDollx on 05-28-2006 06:9 PM

xChinaDollx wrote:
Is there a specific option i should choose to solve this firmware problem?[[ and what exactly is firmware? Sorry i am not really familiar with this ]]
Firmware is like Windows in your computer- it basically 'runs' your .mp3 player.
First select Clean Up and let it complete. It should only take a few moments. Then select Reboot.
Does that fix the problem?
If not, select Format, allow it to complete. Select Reboot.
Does that fix the problem?
If neither of those work, select Reload Firmware and reboot.
Requirements:
? Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
? Windows Media? Player 0 or later
Notes:
? To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.
If you still have troubles, try this:
Do a Clean Boot on your computer.
Once your computer has re-booted:
? Connect the MP3 player to a USB port on the back of the PC.
? Click Download Now next to the firmware upgrade-> Agree-> Save-> Save to Desktop
? When the file download shows Download Complete, click Run
? Click the Upgrade button to start the Firmware installation
? When the firmware upgrade shows Firmware upgrade completed, click Close
Note:
? If the firmware update could not detect the player being connected, unplug the player and plug it in again.
? Do not disconnect the player once the firmware update is in progress.
? When the firmware update is complete, the player will start charging automatically. It will display a charging icon, and the blue power LED will start blinking.
/reposted from another thread

Zen Microphoto Problem!! Help plea

Ok, so i've got blue microphoto. It has been working great during a year. But now theres a problem. When i connect it to my computer, and try to move music there with MicroPhoto Media Explorer, it says: "Your player is not connected. Please connect your Creative Zen Microphoto to the computer." But it is connected correctly. It has been working before. I have tried to install the cd few times, but it doesnt help. What shall i do?

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If you cannot even reach recovery mode any more you will need to contact customer support. If you are in the USA you get a 3month parts and labour warranty and a year parts warrantyMessage Edited by ts on -0-20060:36 PM

Zen Microphoto Problems

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does anyone know what im talkin about??

Zen Microphoto Pixel Problems (Red Li

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