Zen MicroPhoto Problem! [ FIRMWAR

Hello-

My Zen Microphoto [ 8 gb ] has not been functioning properly. When I turn it on, it displays "Firmware Problem"
Now I have read some other users post about similar problems. However their solution was to ''clean-up & re-format'' the player. However, my Zen gives me no options to do so. I have tried plugging it into my notebook, however, the program doesn't recognize that it is there.

*I have dropped my player a few times, but not with hard force.

In addition, When the screen displays ''Firmware Problem'' it goes frozen-- and cannot shut off [ i remove the battery to shut it off ]

Anyway i can fix this? Thanks in advance~Message Edited by xChinaDollx on 05-28-2006 06:9 PM

xChinaDollx wrote:
Is there a specific option i should choose to solve this firmware problem?[[ and what exactly is firmware? Sorry i am not really familiar with this ]]
Firmware is like Windows in your computer- it basically 'runs' your .mp3 player.
First select Clean Up and let it complete. It should only take a few moments. Then select Reboot.
Does that fix the problem?
If not, select Format, allow it to complete. Select Reboot.
Does that fix the problem?
If neither of those work, select Reload Firmware and reboot.
Requirements:
? Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
? Windows Media? Player 0 or later
Notes:
? To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.
If you still have troubles, try this:
Do a Clean Boot on your computer.
Once your computer has re-booted:
? Connect the MP3 player to a USB port on the back of the PC.
? Click Download Now next to the firmware upgrade-> Agree-> Save-> Save to Desktop
? When the file download shows Download Complete, click Run
? Click the Upgrade button to start the Firmware installation
? When the firmware upgrade shows Firmware upgrade completed, click Close
Note:
? If the firmware update could not detect the player being connected, unplug the player and plug it in again.
? Do not disconnect the player once the firmware update is in progress.
? When the firmware update is complete, the player will start charging automatically. It will display a charging icon, and the blue power LED will start blinking.
/reposted from another thread

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Zen MicroPhoto Problems! PLease,I Really Need Help!!

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Hi, i'm new to this forum, but i've joined up becasue i'm very frustrated with my Zen Microphoto.
I purchased a dark blue ZMP a few months ago, and was disappointed with its perfomance beacsue it had bad backgroud noise and a very annoying hiss/squeal which came on at the start of music playback, i.e. when u choose a track to play, or skip one.
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Hi All,
My zen is in recovery mode and it wont started. I've tried to clean up and and to reload firmware and it still down.
My computer recognize the Zen but the firmware updater not recognize it.
How can i solve the problem?
Thanks,Arik.

You did not answer my questions. But anyway if you have WMP installed on the computer you will need to roll it back to WMP0 for the firmware file to see the player. http://forums.creative.com/showthread.php?t=557307

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i just got my zen touch yesterday when i got home from college. so i charge it up after opening anxiously. anyway, i install it and everything and then decided to install the latest firmware. well for some reason the firmware decided to freeze so i closed it since the screen on the touch was blank ( i think the firmware prog. said it was restarting but it hadnt for at least 0 mins) i tried to reset it and everything but nothing, now i cant turn it on or off, the power light comes on but the screen is blank and it wont go into recovery mode either. this morning the light finally went out but i think its just a case of the battery dying because i tried to turn it on and it didnt come on, and when i plugged it in the power light came on and thats it, any solutions?

i had the exact same problem,
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heres my thread if it helps
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=45547

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Hi,
two days ago my Zen Microphoto started in "Recovery Mode".
I had no means of getting out. I first selected "Clean Up" and rebooted, still "Recovery Mode".
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ZENMicroPhoto_PCFW_L6__3_0.exe
Then I selected "Upgrade Firmware", acknowledged with "Yes", the firmware was deleted, but the windows firmware application said "no player connected" after connecting the player.
Okay, after googling a bit, I found out that I needed to downgrade from WMP to WMP 0.
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Any ideas how to "repair" the player
Toddl
Message Edited by Toddl on 04-2-2008 09:40 AM

I have this same problem except with the Zen Vision: M. Any help would be appreciated.

Zen MicroPhoto or Micro stuck in Recovery Mode? Can't update firmware? Try this

I got these instructions from here:
http://blog.opsan.com/archi've/2005/09/3/472.aspx
This is the only thing that worked for me to get my broken Zen MicroPhoto up and running again. It was stuck in Recovery Mode and my XP SP2/WMP laptop wouldn't recognize when trying to load firmware or in Creative Media Explorer or WMP.
To Fix any problems with broken firmware form attempted "playsforsure"
firmware updates etc where your pc finds it as a 20mb dri've and it sits
in recovery mode and does bugger all:
1. Uninstall all creative software & drivers
2. Uninstall Media Player and Media Player runtime (will require a
reboot for each thing). This is done by going to add/remove programs and
uninstalling (this will put your pc back to wmp0).
3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don't click
the language bit yet), leave the mouse hovering over your language
selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative's site, go to SUPPORT and then DOWNLOADS).
6. On the Zen- select "reload OS" (on ZMP I believe it is Erase or Reload Firmware, something like that, don't have it in front of me).
7. As soon as it flashes up "reload new firmware now via USB" click the
language button
8. Now the pc should find it and allow you to re-load the
firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now
be fine.
0. Once all is working, you can re-install WMP and it will work fine.
I hope this helps somebody.
Message Edited by mdscriber3 on 08-04-2007:2 AM

does that mean when in vista or xp same problem still occurs?
http://storeyourpicture.com/images/s...lectronics.jpg

Zen microphoto firmware probl

I have a zen mircophoto and it said it had firmware problems and i did the reload firmware but didnt have a computer with me. now when i pulg it into the computer to try to reload the firmware it says it doesnt detect the player but it charges and says recovery mode on the top of the screen. i dont know what to do to fix this problem and i could use some help thanks!

Try reloading the firmware. It needs to be connected to your computer to reload firmware.
Click the Support menu on the Creative banner at the top of the screen and click through the menus until you get to the MicroPhoto's Downloads page.
Filename: ZENMicroPhoto_PCFW_L6__3_0.exe
Requirements:
* Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
* Windows Media? Player 0 or later
* AudibleManager version 5.00 or later for Audible audio content playback
* USB . port (USB 2.0 recommended for faster transfers)
* Creative ZEN MicroPhoto
Notes:
* To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.

Upgraded Zen MicroPhoto firmware but player still doesn't resp

I eventually erased the firmware, and everytime I try to upgrade it says firmware upgraded, reset your player, it goes to reboot and then freezes one screen after it used to. Now it freezes on Zen Microphoto instead of Creative. Help!?

I have had the same problem. I've tried to update the firmware and now thw PC software does nor recognise the zen. Tried everthing and in the process of seding it back to creative. Anyone any ideas. could be cheaper to buy something else that works longer than 4 months.

Zen MicroPhoto Firmware Proble

So, i have zen microphoto that is experiencing a ''firmware'' problem. Such message appears on the screen when it is turned on.

When i set it in 'Recovery mode' it gives me a few options to 'clean-up' , 'format all' , 'reload firmware' , and 'reboot'
Which is the one i should choose to solve my 'firmware' problem?


I have tried to 'clean up'..but i dont think it has worked.

I have yet to try other options, because i am afraid they will delete my library of music & photos-- which i do not want to do unless it is necessary.

Thanks in advance!



Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Zen MicroPhoto Problem! [ FIRMWAR

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