Zen Microphoto problems - Hiss/squeak at start of trac

Hi, i'm new to this forum, but i've joined up becasue i'm very frustrated with my Zen Microphoto.
I purchased a dark blue ZMP a few months ago, and was disappointed with its perfomance beacsue it had bad backgroud noise and a very annoying hiss/squeal which came on at the start of music playback, i.e. when u choose a track to play, or skip one.
I took the player in to my place of purchase, and got it sent off to be repaired. I've now got another dark blue replacement ZMP form Creative, but unfortunately it has the same problem. I am rightfully annoyed, and i might consider getting a refund, if this happens on all microphotos, cause i don't like it.
I've read some of the forums regarding the backgroud hiss that is present in some ZMPs, but none have my problem of the hiss/squeal overlaying approx 6 seconds of music playback. (this only happens when the screen is on, as u can't choose a track to play with it off). Also, when the harddri've is reading a track, simultaneously to this, if i put my ear the the actual player unit, i can hear a similar noise, that also comes on at start up. has anyone experience this?
Is this normal & has anyone ever experienced this before, or have i just ended up with two freaky players? If so, should i just get another replacement- maybe a different colour?

The sound you're talking about is just a sound of a hard dri've when the display is on. As the display fades out the sound dissapears. I think it's normal and it happens on my Microphoto too. And it doesn't happen only at start of tracks - try to rewind a track to the middle and you'll hear it as well - as long as the display will be on.

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Zen MicroPhoto Problem! [ FIRMWAR

Hello-

My Zen Microphoto [ 8 gb ] has not been functioning properly. When I turn it on, it displays "Firmware Problem"
Now I have read some other users post about similar problems. However their solution was to ''clean-up & re-format'' the player. However, my Zen gives me no options to do so. I have tried plugging it into my notebook, however, the program doesn't recognize that it is there.

*I have dropped my player a few times, but not with hard force.

In addition, When the screen displays ''Firmware Problem'' it goes frozen-- and cannot shut off [ i remove the battery to shut it off ]

Anyway i can fix this? Thanks in advance~Message Edited by xChinaDollx on 05-28-2006 06:9 PM

xChinaDollx wrote:
Is there a specific option i should choose to solve this firmware problem?[[ and what exactly is firmware? Sorry i am not really familiar with this ]]
Firmware is like Windows in your computer- it basically 'runs' your .mp3 player.
First select Clean Up and let it complete. It should only take a few moments. Then select Reboot.
Does that fix the problem?
If not, select Format, allow it to complete. Select Reboot.
Does that fix the problem?
If neither of those work, select Reload Firmware and reboot.
Requirements:
? Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
? Windows Media? Player 0 or later
Notes:
? To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.
If you still have troubles, try this:
Do a Clean Boot on your computer.
Once your computer has re-booted:
? Connect the MP3 player to a USB port on the back of the PC.
? Click Download Now next to the firmware upgrade-> Agree-> Save-> Save to Desktop
? When the file download shows Download Complete, click Run
? Click the Upgrade button to start the Firmware installation
? When the firmware upgrade shows Firmware upgrade completed, click Close
Note:
? If the firmware update could not detect the player being connected, unplug the player and plug it in again.
? Do not disconnect the player once the firmware update is in progress.
? When the firmware update is complete, the player will start charging automatically. It will display a charging icon, and the blue power LED will start blinking.
/reposted from another thread

Zen Microphoto Problem!! Help plea

Ok, so i've got blue microphoto. It has been working great during a year. But now theres a problem. When i connect it to my computer, and try to move music there with MicroPhoto Media Explorer, it says: "Your player is not connected. Please connect your Creative Zen Microphoto to the computer." But it is connected correctly. It has been working before. I have tried to install the cd few times, but it doesnt help. What shall i do?

Well. I did this: Start -> Run.. -> devmgmt.msc
Then look for microphoto from the list, then click that update thing up in buttons when u have selected that player. Then look for updates with internet. That program connects to the windows update thing, and finds an update. Its something like that has 3 letters in beginning and first is M.. i mean the updates name. Then it wokrked.

Creative Zen Microphoto Problem

Hello, i'm trying to use my microphoto on my car (BMW er series), using the original USB Interface, but it doesn't work, battery charge but im not able to sync with the car.
I've a zen stone plus 2gb and it works perfectly, when i connect, the player goes to storage mode and then i'm able to control with the navi.
Thanks.

fasterfox wrote:
When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?
Software cannot fix a hardware problem. The hardri've or motherboard is bad in you player.

Zen MicroPhoto Problems! PLease,I Really Need Help!!

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend?yesterday at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buy?Message Edited by barylakamil on -0-20062:23 PM

If you cannot even reach recovery mode any more you will need to contact customer support. If you are in the USA you get a 3month parts and labour warranty and a year parts warrantyMessage Edited by ts on -0-20060:36 PM

Zen Microphoto Problems

i have the zen microphoto and it was workin fine untill i went and baught a charger for it and it was the wrong voltage and now my mp3 player boots up in recovery mode. i've tryed the firmwear update and my comp cant find the device. why is that? i have winxp sp2. i've been reading and there is some talk about a microsoft MTP driver update, what is MTP?Message Edited by mrhahn405 on 2-28-200706:52 AM

does anyone know what im talkin about??

Zen MicroPhoto problem

Hi All,
My zen is in recovery mode and it wont started. I've tried to clean up and and to reload firmware and it still down.
My computer recognize the Zen but the firmware updater not recognize it.
How can i solve the problem?
Thanks,Arik.

You did not answer my questions. But anyway if you have WMP installed on the computer you will need to roll it back to WMP0 for the firmware file to see the player. http://forums.creative.com/showthread.php?t=557307

Zen Microphoto Problems - Rebuilding Libr

I've so far had 3 ZMPs from Creative. My st one i dropped, my 2nd one froze up after the rebuilding library problem, and now my 3rd one is malfunctioning as well.
The 3rd ZMP has never been dropped, sccratched, or even touched because I have the Belkin case for it. When I put the music files into the player and select them to play, the music plays. But unfortunately, it dosent show the name of the song, album, or artist. Because I thought it was file corruption, I did a firmware erase and loaded the firmware. Then I couldnt get the computer to recognize it, so I used another computer to put the firmware in.
After that, my ZMP started the rebuilding library routine again. I redownloaded the firmware again, thinking that something else was wrong.
And alas, after that last firmware upgrade, my ZMP wont go past the creative logo.
Im sure that it isnt just a coincidence that I was given 2 bad players in a row.
Any help would be appreciated

Have you tried using recovery mode?
Slide the battery into the player while holding the power switch towards the 'ON' direction.
If that doesn't work, contact costumer support:
http://us.creative.com/support/

Zen MicroPhoto connection problem/file transfer prob

My wife had a Zen MicroPhoto player that she used for audiobooks. About a month ago it started having "no device found" problems with the Media Explorer. She bought a new player, and it's no better. The Media Explorer will not install. I tried installing it separately, and the installation hangs, because it cannot find the player. She is using the Organizer now to transfer files, but she much prefers the Explorer. Many of the audiobook discs have the same file names (e.g., Track , Track 2, Track 3,....,etc.). When that happens, with the second and subsequent disks, she gets a message asking whether to replace or skip the duplicate files; the file names are the same, but the disks have different album names. Is there a workaround for this?

I thought Creative's customer support was bad, but this "discussion forum" sucks big time -- not a single reply. Thanks....

Zen MicroPhoto - Hissing No

I've just purchased a Zen MicroPhoto 8GB player, and love it except for this annoying hissing sound that seems to be there whenever the display is lit-up.
Is this common to every player? Someone at work said that it's to do with colour displays and everyone will have it regardless of manufacturer. However, I borrowed a friend's video iPod recently and I don't remember any such noise.
I'm now wondering if there's a fault and I should send the player back for a replacement, or if the one I get back will have exactly the same issue.
Cheers.
Message Edited by jimmymack973 on 06-0-2006 04:3 AM

Yeah, I've now (after I bought the thing) heard that the hissing is coming on most players - but that's a bit rubbish, isn't it's If you skip to a song that has a quiet beginning, you can hear the hiss at the start because the display is usually still on.
I take it this just affects colour displays and not the old black and white ones.
(Thanks for your replies, incidentally!)

HELP! On Zen Microphoto.. Creative Word stuck! wont start

Please help.. my zen microphoto is only a month old. Just this afternoon while listening the music suddenly stopped. I checked the player and found out that it froze. I tried pressing the back arrow but nothing. Then I tried to shut the player off but it wont turn off. Big Bidg problem, when I tried to turn it on the screen froze with the word creative on it. normally at start-up the ceati've word comes out while the blue led is on then comes the phrase zen microphoto but now the screen will freeze at the word creative and the player wont shut down. Need help.. please

Yup! there are strange sounds like odd twangs and repeated clicks/whirl. I was just listening to music while the player was in my pocket then the song stopped playing. If its the microdri've, then how can I fix it. ThanksMessage Edited by tutie on 0-29-2006 08:42 AM

Zen Microphoto Pixel Problems (Red Li

OK, so I have a BRAND NEW Zen Microphoto and ever since I first turned the thing on I have this RED LINE (about pixel wide) running vertically down the middle of my screen. It's like you can still see what's there behind it if you look closely.
I actually had gotten it go away for a little while, and it has come back and has been there since. So I don't believe there is damage to the actual OLED screen, but who knows I'm no professional here!!
Other than the annoying line the player seems to be working fine.. but like I said, its ANNOYING.
I have tried a few things to fix it.. I've formatted it and rebooted it from Recovery Mode.. I've TRIED to update the firmware, but I can't seem to get the Firware Update to connect to my Microphoto. Windows, Windows Media Player, and Creative MediaSource Organizer reads it being there.. yet NOT the Firmware Update. Actually I THINK I got WIndows to update the Firmware for me or something because accorinding to my Microphoto it already has that version on there?
If anyone has any suggestions, or heard of this happening PLEASE let me know. I'm not really sure what to do at this point. I looked all over the place to find one, and when I finally did I'm having problems with it!
Thanks!

I am having the exact same problem with my Zen Microphoto. There is a vertical red line in the display. It appears to be pixel in width extending the height of the screen, top to bottom. EXTREMELY annoying!
What is Creative's policy to fixing this?

Creative ZEN Microphoto Harware Problem.

When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?

fasterfox wrote:
When I include my ZEN Microphoto on the screen appears report "Hardware problem" . I install MP3 Player Recovery Tool, but he does not see - "No supported device connected". In what a problem can be, and how to correct it independently?
Software cannot fix a hardware problem. The hardri've or motherboard is bad in you player.

Zen MicroPhoto software-problem (win2k-suppor

today I bought the ZMP cuz I was faszinated about it.
I use win2k (newest SP's).
The instalation of zen's software doesn't work. At the shop they said I need some software -update and it'll do, but I searched almost the whole web without any result (am I the only one with win2k and the Zen microphoto?). I don't want to upload pictures and I don't wan't any special features (till now). I just wan't to put some fine music onto my fine ZMP without buying winXP.
Can anyone help me solving this problem?

^you need to check out [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=3044">this thread[/url] and download the legacy drivers.
The Zen MicroPhoto is a MTP device and is designed to work with Win XP with SP or 2 installed and Windows Media Player 0.
If you want to use another OS, you need to d/l the legacy drivers.

Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

Zen Microphoto problems - Hiss/squeak at start of trac

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