Zen Microphoto: Screen dy

I have a Zen microphoto and just in the last two days I have noticed a gradual blackening of my screen. It started with the left side being darker than the right - rather like the left side had "sunglasses" on or something and now the entire screen is so dark it can barekly be read. The player is playing fine, but I am almost unable to see anything on the screen. My contrast is up at 00% and I can barely read this unit. This is a problem for me as I can't select items and as I listen to a lot of books on MP3, I need the ability to see this so I can bookmark my books and not lose my place. I have had over a year of trouble-free play on this unit and simply love it. Has anyone heard of this problem before?ThanksCarrie

I had the same problem. It wasn't dropped or handled wrong and without warning, one day the screen gets darker and darker and now I can't see anything. It still plays, still charges and the keypad still lights up. I was considering using one of the zen repair services like cherryfusion.com or zenrepair.com but the screen replacement alone would be around $60. With tax, shipping, etc factored in, I'm not sure it would be worth it. Perhaps going to eBay and buying a defecti've model with a good screen and replacing mine? Hopefully there's an easier fix.

Similar Messages

My Zen MicroPhoto Screen Faded, And I Can Not See The Wor

any suggestions on what you think happened? It was left in my truck while i was at work, but not in sun, it was in the main console

i have the same problem my parents will flip if they think its broke

Reason for buying zen microphoto over ipod n

Zen Microphoto screen have 262k of colours and ipod nano have 65k</LI>
The headphone jack problem which affected zen micro did not affect zen microphoto</LI>
the sound sounds good too buy too make it sound good you must change the headphone </LI>
It is cheaper then Ipod nano for the same size</LI>

"Zen Microphoto screen have 262k of colours and ipod nano have 65k"
ok
"The headphone jack problem which affected zen micro did not affect zen microphoto"
This has to do with Ipod Nano how? Check your subject line.
"the sound sounds good too buy too make it sound good you must change the headphone "
Errr.... In order to make anything sound good, you need better headphones! All mp3 players come with cheap headphones......
"It is cheaper then Ipod nano for the same size"
They cost the same and the nano is smaller. In fact, if you count the $99 2 gig, the Nano costs less.
Please, this is a discussion forum about Creative, don't bring Ipod bashing into it. If you really want to bring up the better qualities of the Micro Photo, do it right, like this:
. Better sound, the Nano seriously sounds like crap.
2. Better screen, somewhat...
3. Bigger storage space.
4. $249 for twice as much space.
Now discuss. Just do it in a fair way and not one that bashes everyone and everything... :X

Zen Microphoto plays but No Screen

I have a Creative Zen microphoto 8g and it plays music but the screen is blank. Nothing shows up at all. It plays but I cant tell where I am in the menu.
How can I fix this ...and if I cant can someone point me to a screenshot of the most common menus. It is in click mode so I can tell where I am by the clicks but I dont remember the structure.

Hi,
If you have not already, try resetting as well as updating the firmware of the player. You might want to get in touch with support for further assistance if that does not help.

Just got an 8 gig Zen MicroPhoto and love it! Just some suggestions tho

Hi everyone, my friend was considering a Zen Vision M and an Ipod video. I kinda suggested the Zen so he got it and absolutely loves it.
After seeing how nice the Zen Vision M is, I jumped on this MicroPhoto when I saw a sale and it is awesome!
The Zen MicroPhoto is a really good device, but just simple firmware stuff could make it a great one.
.) Ability to view pictures + listen to music
2.) Ability to view movies and video (the Muvo has smaller capacity and a screen with less colors and it can? Yet we are buying a nicer mp3 player than the Muvo but can't do video? The Sansa is small as hell and it can. It has the screen, hardware wise it should be able to do it, and if this is added through a firmware update, it won't be on the packaging and thus will not hurt sales of your other products.
I hate it when an awesome product is created and is capable of something and the manufacturer slashes that ability from it intentionally.
Another good example is the Gen III Ford Taurus SHO, its 3.4 liter Yamaha V8 was capable of revving well over 7500RPM and producing more than 30hp. Ford however, even though they had this jewel of an engine, intentionally cut its ability down to 235hp or else they feared it would be faster than their Mustang GT. What a shame, I hate to see that Creative is doing the same with the MicroPhoto.
3.) Ability to record FM with the latest firmware (If this is a RIAA issue, then please provide two firmwares and two download links, one that says "United States Users" and one that says "Non-US users"
4.) Ability to control different aspects of the glowing blue LEDs. They are obviously firmware controlled and can have brightness adjusted since they glow in and out when you have it plugged into the USB cable.
5.) Make it show up on your computer as a removable disk. On all my other MP3 players, it showed up just like a flash dri've and you could drag and drop whatever you wanted onto it, and it would just play whatever files on there it could play. Here, it won't let me drag and drop anything that is copy protected or is a different file type.
I know you can set aside 4 gigs of that for this purpose, but with the size of the files and videos I transfer, it would be nice if I could use all 8 gigs. Perhaps an option to just let the whole thing show up as a removable flash dri've?
*ok... I just tried it and that seems to be working on this computer that is Windows XP SP2 with WMP, but on the school computer that was XP SP2 with WMP0, it would not allow me to do this.

I think you will find that the reason the MicroPhoto is on sale is that it is now a legacy player (it was released before anybody could play video). I doubt very much that any further improvements will be coming....
EQ does have an effect... Maybe you earphones are not working well?

Zen MicroPhoto Problems! PLease,I Really Need Help!!

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend?yesterday at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buy?Message Edited by barylakamil on -0-20062:23 PM

If you cannot even reach recovery mode any more you will need to contact customer support. If you are in the USA you get a 3month parts and labour warranty and a year parts warrantyMessage Edited by ts on -0-20060:36 PM

Zen microphoto help!! please i really need your h

hello everybody, i bought a zen microphoto 4GB in June and it worked perfectly until two days ago. I turned it on like i do everyday to listen to music on my way to school. i downloaded the newest version of firmware onto it'sthree days before. when i turned it on, it went into recovery mode. so i went to reboot, and it goes back into recovery mode. i tried about 3 times, then it disabled all the functions. i couldn't control anything. so i took out the battery, and left it until i came home. i come home, put in the battery, turn it on. i plug it in the computer, and the computer does not reconize that its docked and the screen goes white and then it shuts off by itself. then it just freezes, it refuses to turn on. i tell my friend today at school and he said the hard dri've crashed and now i have a brick the size of a zen microphoto. is this true, or?is something else wrong with it. please someone help if you can. Creative Zen MicroPhoto 4GBfirmware dowloaded 3 days before--ZENMicroPhoto_PCFW_6__30_04.exepurchased- June 0, 2006 with product replacement plan from best buyproblems started occuring November 7, 2006Message Edited by barylakamil on -09-200603:22 PM

one method i saw and tried worked well but you need to try it at your own risk!!! turn off your microphoto, grab your microphoto with the screen facing you, and either slap your hand against the SIDE of your microphoto, or slap the SIDE of your microphoto against your hand. This method works for me but try it at your own risk. it could damage your hard disk. (its probably already damaged anyways.)and if you really need to turn off your Zen but it wont turn off, i suggest removing the battery.
Message Edited by gmail on -09-200605:34 PM

Creative Zen Microphoto 8GB hangs

Hello,
I have seen a lot of posts on the same subject here, but have not seen any resolution yet.
I am sure the story sounds familiar... hangs at "Creative" logo, I go into recovery mode, and run scan disk or format etc... They don't work. I have even left the player on "formatting" overnight until the battery drains and it never finishes, same goes for "Scanning".
I am on my 4th player now and am having the same issue again. This time the player is now out of warranty so I can't return it, and I am not paying money out of my own pocket to get this thing fixed. Please don't tell me this product is defecti've... I don't buy that excuse. And it isn't a corrupt file, because a reformat would fix that.
Once it hangs, my computer won't recognize it, so I can't even try to update the firmware or anything.
Any new updates or information on this issue? It is obviously a well documented problem...just google "Creative zen freezes" and see how any hits you get!
I am pretty disappointed with this player. I should have followed my gut instinct in the first place, and just bought an iPod. I spent a lot of money on this paper weight. Any help,advice,prayers,or donation$ (for a new iPod) would ge greatly appreciated!

LooKeng wrote:
Hello,I got a Creative Zen MicroPhoto 8GB - It's a Mp3 Player as u probably know and it got reseted or somthing i think and i've lost my driver CD incase that should solve the problemToday at the morning I tried to hear some music on my MP3 player and suddenly a weird menu that i've never seen before with some 4 options and a title like This:Recovery ModeCreative Zen MicroPhotoV0.0.65(Then the options) Clean Up2 Format All3 Reload Firmware4 Reboot?What Should I do now ?Thanke You In Advance..Message Edited by LooKeng on 0-2-20080:07 AM
Right you will need to download the latest firmware from this site.
Here is a hyperlink to where you can download the firmware:
http://uk.europe.creative.com/suppor...lect=4&x=9&y=2
You might have to put some details in.
Once you have downloaded the latest firmware just start the program up.
Plug in your Zen into the PC and then press the "Reload Firmware" button on your Zen.
You should see your computer screen pick it up.
Then you click on your PC to install firmware.
That should be it.
I hope this hel
ps.
Got any questions you have just post on this space.
I do apologise if this does not make much sence my grammer is not that brilliant.

Creative zen microphoto booting probl

My creative zen microphoto wont load. It's just a black screen with the creative logo. I have tried to format it from the recovery mode but that freezes too. Can anyone tell me any possible solutions to this problem?

same problem here, creative logo stays until all the juice is drained

Creative Zen MicroPhoto: How can I look at the Playli

Hi!
I have a small question about my new Zen MicroPhoto: While I hear music I often add new songs, lots of songs. So I can read "playing 3 of 42" or something else. How can I take a look on the songs which are following? I want to see the acti've playlist, so that I can see "Ah, three songs later there will be song "blablabla".
Is this possible somehow?
Thanks!Message Edited by san_salvador on 04-4-2006 04:4 PM

san_salvador,
When you're at the Now Playing screen, tap the scroll pad again and it should show you the list.
Jason

Zen Microphoto Pixel Problems (Red Li

OK, so I have a BRAND NEW Zen Microphoto and ever since I first turned the thing on I have this RED LINE (about pixel wide) running vertically down the middle of my screen. It's like you can still see what's there behind it if you look closely.
I actually had gotten it go away for a little while, and it has come back and has been there since. So I don't believe there is damage to the actual OLED screen, but who knows I'm no professional here!!
Other than the annoying line the player seems to be working fine.. but like I said, its ANNOYING.
I have tried a few things to fix it.. I've formatted it and rebooted it from Recovery Mode.. I've TRIED to update the firmware, but I can't seem to get the Firware Update to connect to my Microphoto. Windows, Windows Media Player, and Creative MediaSource Organizer reads it being there.. yet NOT the Firmware Update. Actually I THINK I got WIndows to update the Firmware for me or something because accorinding to my Microphoto it already has that version on there?
If anyone has any suggestions, or heard of this happening PLEASE let me know. I'm not really sure what to do at this point. I looked all over the place to find one, and when I finally did I'm having problems with it!
Thanks!

I am having the exact same problem with my Zen Microphoto. There is a vertical red line in the display. It appears to be pixel in width extending the height of the screen, top to bottom. EXTREMELY annoying!
What is Creative's policy to fixing this?

Just got my white Zen MicroPhoto (warning: large pi

I finally got my white Zen MicroPhoto in from Singapore yesterday (I'm in the USA).
Overall I am very impressed and so far, the only thing that I have found that I'm not really fond of is the size/shape of the screen. It is definitely more of a square than a rectangle, which leads to more of the song info being cut off as opposed to the regular Zen Micro.
The sides and back (battery cover) are now made out of annodized metal instead of plastic. And the hold button, usb port, and headphone jack all seem a lot more sturdy, but at this point in time I'm not willing to do any further testing on that (especially the headphone jack) for obvious reasons.
Also, there is a piece of paper in the box that says the PlaysForSure feature will be available soon via a firmware download.
Feel free to ask me any questions and I will answer them to the best of my ability.
Cheers, Alex
Here are some pictures to keep everyone occupied:
<IMG src="http://www.freepgs.com/deviation56/zen/zen.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen2.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen3.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen4.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen5.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen6.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen7.jpg">
<IMG src="http://www.freepgs.com/deviation56/zen/zen8.jpg">Message Edited by deviation56 on 0-09-2005 2:7 AM

Yup, I had a 5gb Zen Micro, one of the first ones that came out (and I didn't start having the headphone jack problem with mine until about 0 months after owning it). I cannot notice a difference between the sound quality but I will say the sound quality is greatly affected by which headphones you are using. When switching between the stock head phones and a pair of iPod Headphones, the iPod headphones sounded slightly better but the volume was much lower. I've honestly never listened to any other current MP3 players so I can't make a good comparison there, but I will say there is little if no difference in sound quality between the Zen Micro and the Zen MicroPhoto. I do not find the OLED screen to be dim at all, it's bright enough to be read in almost any condition I've used it in so far. The screen looks very nice, it's not anything spectacular but it shows photos quite nicely, minus the fact that the screen is a little square. I would probably rate it around an 8 but I'm going to take a look at my friends iPod Photo on Monday and see if i can compare.

Creative Zen Microphoto - "Firmware upgrade failed&qu

Hi,
two days ago my Zen Microphoto started in "Recovery Mode".
I had no means of getting out. I first selected "Clean Up" and rebooted, still "Recovery Mode".
Then I downloaded the latest firmware version for it:
ZENMicroPhoto_PCFW_L6__3_0.exe
Then I selected "Upgrade Firmware", acknowledged with "Yes", the firmware was deleted, but the windows firmware application said "no player connected" after connecting the player.
Okay, after googling a bit, I found out that I needed to downgrade from WMP to WMP 0.
I (painfully) did this and after installing an additional Registry Key via fixup.cmd the
ZENMicroPhoto_PCFW_L6__3_0.exe
detected the player (hurray!). It showed "Current Player Firmware Version .20.0 " and "Upgrade File Version .3.0".
When clicking on "Upgrade" at the windows application, the blue progress bar appeared and the player showed "Recovery Mode" and a blinking USB logo.
What it did NOT show afterwards was a gear symbol with "Upgrading firmware" (which I found on a screenshot in the internet).
When the blue progress bar of the windows firmware upgrade application reached about 85% it halted and after minute the windows firmware application showed "Firmware upgrade failed!" while the player only showed a black screen with "Recovery Mode" and the green battery symbol at the top.
I also tried the same procedure with
ZenMicroPhotoP4S_PCFW_LB__20_0.exe with the same result: "Firmware upgrade failed!"
Any ideas how to "repair" the player
Toddl
Message Edited by Toddl on 04-2-2008 09:40 AM

I have this same problem except with the Zen Vision: M. Any help would be appreciated.

Creative Zen Microphoto (8GB) prob

hello,
i got my Zen microphoto about in sometime during december and now my MP3 is displaying some problems... everytime i go to turn it on, it displays on the OLED display "hardware problems" i cant listen to my music or anything... can anyone help me please? its been like this for a week and i would really like to listen to my music again... can anyone help me?

well... thanks, but it is indeed a hardware problem... i cant start up recovery mode or anything, all it says on the OLED screen is "hardware problem" i checked the manual on the creative disc that came with it and all it said was for me to download the new firmware thing but the thing is, my computer cant even recognize it or anything... it wont start up at all... do you think there is any alternati've way to fix it's am i missing something or doing something wrong? everytime i do that idea about taking the battery off and slowly sliding it in and try to turn on the power, it just shows up "hardware problem"...

Creative Zen MicroPhoto Error (8

Hi,
I'm from the UK but purchase a Zen MicroPhoto from the USA brand new. I've had it around 3 weeks and its been great but the other day when i went to turn it on the screen froze and it wouldn't boot up the the menu like usual. It is the Creative logo screen in white on the black background, the one with the copyright information.
Anyway i've had it in revocery mode and nothing but the reboot option works but of course it just boots to the same situation except that its just Creative white on black logo with no copyright info. Then freezes at that point. Of course it won't install the new firmware i have as it won't recognize it on the computer because it hasn't booted properly..
Clean up - Freezes and never completes
Reboot Firmware - Freezes.
Formate - Freezes
Reboot- Freezes after attempt.
I've read through a few topics and seen similar things but is there a solution or is my Mp3 player faulty? It seems the optins to sort this out they give you are as good as a chocolate fireguard.
Will i have to send it back to get it sorted and will Creti've UK take it's
Thanks......

If it was something the player could recover from (ie just an error), then the options in Recovery Mode should have done that. It unfortunately sounds like it's faulty.
Contact Customer Support (for the UK), I'm sure they will be able to assist you.
Cat

Zen Microphoto: Screen dy

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