Zen MicroPhoto USB probl

ok?I need help on some stuff......when I plug my Zen MicroPhoto into the USB Port cord into the computer it says that it's charging but the Docked screen doesn't show up. So what should I do? Please message me back about what I should do!!

It will only show the docked screen if you are running a program that is accessing the device such as Media Explorer or Media Source.

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Creative Zen Microphoto Charge probl

hi i bought my player online over the internet. I bought a charger separate in HMV, does all mp3s. It only charges however when its says battery low on screen-can't charge it any other time.its really annoying. Whats do you think the problem is?

The Zen MicroPhoto also charges over your computer's USB ports.
Have you tried that?
The Creative Zen Micro charger is only $9.95 and is designed to work with the ZEN MicroPhoto, ZEN Micro and ZEN Neeon.

Zen microphoto firmware probl

I have a zen mircophoto and it said it had firmware problems and i did the reload firmware but didnt have a computer with me. now when i pulg it into the computer to try to reload the firmware it says it doesnt detect the player but it charges and says recovery mode on the top of the screen. i dont know what to do to fix this problem and i could use some help thanks!

Try reloading the firmware. It needs to be connected to your computer to reload firmware.
Click the Support menu on the Creative banner at the top of the screen and click through the menus until you get to the MicroPhoto's Downloads page.
Filename: ZENMicroPhoto_PCFW_L6__3_0.exe
Requirements:
* Microsoft? Windows? XP Professional x64 Edition, Windows XP (Service Pack or later) or Windows XP Media Center Edition 2004
* Windows Media? Player 0 or later
* AudibleManager version 5.00 or later for Audible audio content playback
* USB . port (USB 2.0 recommended for faster transfers)
* Creative ZEN MicroPhoto
Notes:
* To install this firmware
. Download the ZENMicroPhoto_PCFW_L6__3_0.exe file into your local hard disk.
2. Connect your player to your computer.
3. Double-click the firmware file and follow the instructions on the screen.

New Zen MicroPhoto Big Probl

I only purchase my MicroPhoto last saturday and i took it home to do a charge, at the same time i loaded in the new firmware .20.0 and left it charged until it's fully charge.
The next morning i turned it on and to my surprise, it cannot turn on! So i immediately went to my computer and plugged in the USB cable into the player and the batt is actually empty! So i left it charged and reloaded the firmware but this time the batt life only dropped to half even if it's turned off! Now the batt life it extremely short (around less than 6 hrs of playback) and somemore the player is new!
My another friend told me it may be the firmware fault that causes the batt life to drain drastically even if it's off. I called Creative and told them the situation and they told me to bring my unit down to do a check.
So has any here experienced this or any other thing i can do? Pls advice...

DOA wrote:
Well my brother just bought a zen microphoto here 2 weeks ago. I've already taken the time to test the battery life of his player.. I run audio files from 28 to 92 no higher no less than 28.. My recorded battery life before the player shut off was 24 hours and 3 minutes, so give and take here I could go to 22 hours and be safe. On fm, part my battery life was a bit higher since no hdd was accessed i was getting 29 hours 22 minutes, so once again give and take 27 hours be safe to charge..
TO fill in how I did this, I took a stop watch, digital. Had my brother press start at the same time as i hit play, to make it fair. So pertty much my battery life is as about accurate as my player can get...
Holy crap DOA, how did you get such a long battery life? I recently tested my microphoto and i got just under 0 hours. I had it on 2 volume, bass boost was off, smart volume was on, and i never used the screen. Did you use usb or power adapter to charge yours?

Zen Microphoto: connection probl

My new Zen Microphoto was connecting to my winXP SP2 machine just fine (no drivers needed) until today, when i decided I would install creative mediasource (newest version from the website). As soon as the install started up, it told me my player wasn't detected, and then since then, I haven't been able to get either of my computers to recognize the player. I'm now thinking: this is a player problem, right? So I formatted. No go. Then i hit "reload firmware" from the recovery screen and it says something like reload firmware using usb. My computer still says it's an unknown USB device. What am I supposed to do now?

Ouch. Reload firmware was a bad thing to choose as it actually deletes the firmware on the player (Creative REALLY need to rename this option).
Now you need to find a firmware for the player, and make sure it's detected by XP properly to reload. You'll need to use reload OS again to prepare the player.
If you can't find a firmware in the download section, which is entirely possible as the player is very new, you'll need to contact Creative support to get one.

Creative zen microphoto booting probl

My creative zen microphoto wont load. It's just a black screen with the creative logo. I have tried to format it from the recovery mode but that freezes too. Can anyone tell me any possible solutions to this problem?

same problem here, creative logo stays until all the juice is drained

Zen microphoto installation probl

I have windows 2000 and when i plug in my zen microphoto it says its not compatible is there any way i can fiz this i've tried downloading all the things that are intended to help on the website and still no answer i used to have a regular zen micro and it worked just fine on this computer so why isnt the zen microphoto working i am really confused so please help if you can
*any suggestions would be helpful*

Take a look at the requirements for the ZMP (Wicrosoft? Windows? XP (Service Pack or higher) / XP 64-bit). It needs WMP0 for its media transfer protocal.

Zen MicroPhoto startup proble

I've had my Zen MicroPhoto for about 2-3 weeks now, and I'm loving it! But I was at school, my teacher says we can use MP3 players, so I bring out my MicroPhoto. When I try to turn it on, it boots up displaying the Creative startup screen. The text at the bottom is there, then it disappears and the Creative text just stays there with the black screen. I waited 3 HOURS for it to pass, but it never did. I even formatted the darn thing. But it still didn't fix the problem. I'm wondering if anyone has encountered this problem and can provide assistance?Thanks in advanced,MechaM

Well, I formatted it in Recovery Mode. And?I just found out that my computer can't recognize the darn thing! when I connect it to my computer, my borthers, and my dads, they all can't recognize it! I even used different cables. (Oh, and I tried the Clean Up option before I "formatted" it. I failed to state that)?Also, does the Windows XP Firmware update work for Windows XP Media Center Edition 2005?Message Edited by Mecham on 03-9-200607:52 PM

Zen MicroPhoto Firmware Proble

So, i have zen microphoto that is experiencing a ''firmware'' problem. Such message appears on the screen when it is turned on.

When i set it in 'Recovery mode' it gives me a few options to 'clean-up' , 'format all' , 'reload firmware' , and 'reboot'
Which is the one i should choose to solve my 'firmware' problem?


I have tried to 'clean up'..but i dont think it has worked.

I have yet to try other options, because i am afraid they will delete my library of music & photos-- which i do not want to do unless it is necessary.

Thanks in advance!



Hello,?I am experiencing the same problem with my MicroPhoto player. One day it froze on me, and since then the firmware has been acting up. It now goes to a "Firmware Problem" screen every time?I turn it on, and after attempting to remove and re-install the firmware 3 times, it has failed to work. Before I purchased the player, I had heard bad things about Creative replacement costs and how the Zen Micro has many problems as well. It looks like our players have lost the HDD and need to be replaced, which I assume will cost more than its worth... The one reason Creative will never beat out the iPod is because of their player glitches and lack of willingness to correct them. Anybody with more information on the hdd dying problem, could you let me know if you managed to send it in, and how much is cost, etc?

Zen Microphoto 8gb probl

Ok hears whats wrong with my mp3 player and what i've tried to fix it with.(I will try to be as in depth as I can.
I just finished putting 2 new cd's on my creative, did the safe disconnect like my usual routeen. Disconnected the usb and set it down came back later (2-3 hours) to use it but realized when i turned it on it went directly into recovery mode but froze at the end of the RE in "Re-building Library" So I did what it said on the site and took the battery out and popped it back in went to re-building Library again and froze at the same spot. Did the take battery thing out more time and it went to the low battery sign and shut off I tryed charging it and it won't connect to my computer and won't charge so i tryed the barrtery thing (taking it out) 3 more times and it alternated from low battery to rebuilding library (freezing like usual RE)
I did recovery mode and cleaned up and rebooted (didn't work) tried 2 more times did nothing.
And now im hear Haven't dropped the mp3player once in its 8 month span taken good care of it and have it in a gell case just incase that faithful day comes when it does fall.
So It would be grand if some one could help me in this situation.

I would choose the format option.
Generally when the micro dri'ves fail you can hear a clicking noise from the player if you hold it relati'vely close to your ear.
Now on a similar note... I just recently formatted my Zen Micro and I've had NOTHING but problems since. It won't shutdown, it rebuilds every time I turn it on... sigh...
Good luck,
Merrell

Zen 20gb USB probl

Just bought this item and im in love with it :P
it works perfectly, it just causes problems for other devices plugged into USB such as mouse and keyboard.
when i plug the zen into the USB, the mouse will not work. to resolve this i plugged the mouse into the PS/2 port.
although now with just the keyboard plugged into the USB, plugging the zen in will cause the keyboard to not work.
i checked what the zen was using in the Usb hub thing and it said 440mA out of a total 500mA. not sure if this has anything to do with it, im guessing this is due to recharging and transfering etc.
If i replug the keyboard in whilst zen is in, it will say unknown device found and malfunctioned, to get the keyboard to work again i have to have the zen unplugged and replug the keyboard to find it.
im using the SiS chipset on my motherboard and never had any problems before.
any ideas guys and gals? thanksMessage Edited by mystical_aeon on 06-23-2005 09:40 PM

It sounds like it's more a PC problem than a Zen problem, in that it can't supply sufficient power. If this is the case then you are looking at double checking you have the latest BIOS and USB chipset drivers, in case it's a software issue. Or perhaps at getting a PCI USB2 card or a powered hub.

Zen Micro USB proble

Okay, I have this problem, and I have looked through all the topics, and found problems similar to mine, but the answers are just unclear to me. I guess you could say I am bad with technology, so I don't understand a lot of things.. So if you could help me, and maybe explain everything simply, I would greatly, GREATLY, appreciate it.
Okay, I just got the Zen Micro today, and I installed everything. When I connected the Zen to the USB cord however, a little pop up in the bottom right-hand corner of my screen appeared. It said, " A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
Heh.. Thank you so much for at least reading this, I appreciate it.

sooie wrote:
" A HI-SPEED USB device is plugged into a non-HI-SPEED USB hub."
I have no idea what this means, or HOW I can fix this.
ALSO.. When I try to download the playforsure software.. A little pop appears again, saying, " Easy Start CD requires Service Pack or later to install on Windows XP. "
Once again, what is the Service Pack and where do I get this?
. It sounds like you don't have a USB2 port on your computer. The Zen should still transfer files, just a lot slower. You can get a USB @ card installed for not too much money. It's quite simple to do.
2. Service Pack & 2 are updates for Windows XP. You can get them at Windows Update.

Zen Microphoto works with USB1.1, but not USB

I recently bought a Zen Microphoto 8gb. After some trouble installing it, i finally got it to work. My computer has 6 USB-ports, where 2 is USB. compliant, and 4 are USB2.0 compliant. I connected the Microphoto to one of the USB. ports, and Windows XP installed it automatically after a few seconds. This works fine.
But I want faster transfer speeds, so I connected the player to one of my USB2-ports, expecting it to work equally there. What happens when I do this, is that Windows XP acts as the player is not installed.. A message at the systray tells me "Creative Labs ZEN MicroPhoto found", and a driver install window pops up telling me to insert the included CD to install the driver (obviously because the driver now isn't implemented in XP)
I then tried to uninstall the players drivers and then plug it in the USB2.0 ports. Just the same problem.
Windows finds the drivers when connecting it to USB., but not when connecting it to USB2.0
I have Windows XP Service Pack 2 and Windows Media Player 0. Can anyone help me, as I am a music artist, and need a working MP3-player.
Thanks.

Hi,
I have the same problem actually. Works fine on my USB1.1, but it was a bit slow, so i bought a PCI USB 2 Card. When I plug it in, I get the generic hdd and nothing in iTunes. I got it working a few times in the USB2, but only after reinstalling and installing the iPod software, but it stops working the next time i connect to it.
Not sure what the issue is so far.

Zen MicroPhoto first time connection proble

I recieved my new Zen MicroPhoto in the mail yesterday, whereupon I installed the software it came with and hooked it up via USB to charge. The USB connection is quite sensiti've, but I can get the player to charge.
However, when I tried to add some songs, the Zen MicroPhoto Media Explorer (which the user guide tells you to open) says at the top that my player is not connected. The USB is plugged in exactly the same was as though to charge it but it won't be recognized by the Media Explorer. I'm not sure what I'm doing wrong. Is it only possible to add or remove songs when the player is fully charged?
Most of these posts are from people who were able to upload songs initially but are having problems down the road. I saw tips about reinstalling firmware on the player and other things, but as the player is brand new it seems unlikely that it is corrupted. I already tried reinstalling the software it comes with on my computer, just to check.
Any suggestions would be great. Thanks.

I installed all of the software on another computer in my house and the player was recognized and I was able to copy some files onto it.
The problem could be with my USB's or the bits of software I omitted when installing it. Right now I'm uninstalling everything and going to reinstall it later this evening. If it doesn't work then, I'll be back. My computer is updated and so is my Windows Media Player.
The end.

Regarding a "Zen Microphoto" Probl

Okay, so i've got this a few months back. It's going smooth, got alot of music on it.
Then here comes a problem, the Microphoto freezes at the Creative Logo, and yeah, i've tried it all to fix it. Firmware, and everything, doesn't detect. I've got WMP , didn't detect at all, then when i rolled back to WMP 0, i've got it at least in device manager to say it's creative zen microphoto. What about everything else? they don't detect at all. I'm stuck with an mp3 that is only detectable when it's Charging. Tried all the methods in recovery mode, no results. They freeze, such as formatting, it says "formatting..." until the battery dies out.
tried all usb's for detection for the firmware and everything, no result.
anything that was listed here in the site, i'm pretty sure i've tried it.
usb permissions, recovery mode, reinstall+install, and more. I've done it all.
And now, i really like this Microphoto, any ideas on how to fix this?

Heeeto,
Sounds like a hardware problem.
If recovery mode isn't helping, you will need to contact Customer Support to get the player service.
Jason

Zen MicroPhoto USB probl

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