ZEN Microphoto will not sta
I have a Zen Microphoto that freezes at the Creative logo on start up.
I have tried recovery mode but it will not do anything e.g. reload firmware, format etc. Also it is not recognised by the PC allthough it does charge from the USB when battery is completely flat.
Anybody know how to fix this?
Or can anybody tell me how to get it repaired by Creative?
Thanks
I can help..
I've repaired about 5 Microphotos. When you can't boot beyond the initial Creative screen, it's the hard drive that's died. Don't quote me, but Creative quoted me something like $5 to replace the HD. Not really worth it IMHO. I've been buying the Microphotos on eBay for about $0 each, and there's a vendor on eBay that sells new 8 gig HDs for about $45 FOB Taiwan or something like that. Taking the Microphotos apart is a bit tricky, you can snap one of the connectors off the PC boards when you pull the unit apart. It happened to the first unit I opened, and happened once more when I pulled the 0th one apart or so.
If you want, email me at [email protected] I have a few parts and such including a new hard dri've left over from all of the ones I bought. Now that I have 7 working 8 gig units, I don't need any more.. I can either repair it for you or send you a hard dri've. Contact Creative though first in case the quoted price by me above is inaccurate.
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Recently my MicroPhoto will not stop charging. I had it plugged in for a long time and it wasn't done charging yet and I thought for sure it had to be because it was charging for a few hours and the battery was only about 50% used. So I unplugged it and plugged it back in and the power chord icon appeared on the battery which means that it's fully charged when a few seconds earlier it said it was still charging. I hope someone can help me because I know over charging a battery is about the worst thing you can do to a battery. Please help. Thanks
Thanks snoweagle
It worked! I either wasn't letting it charge enough or I wasn't letting the battery get low enough. I let it charge with the AC adapter, and when I went to check on it, it had stopped charging and turned off.
Thanks again I love my ZMP! -
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<3 StefflesHere's what you can try:
Zen Micro / Zen MicroPhoto
. Make sure that battery is charged.
2. Detach your player from the computer, and ensure that it is turned off.
3. Remove the battery.
4. Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the Recovery Mode appears.
5. The following options will be displayed:
* Clean Up (Performs a disk scan on the players hard disk, it will not affect music files)
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New Zen Micro will NOT connect!
Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-BlankThe software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM -
Zen Stone will not play .WMAs
? Hi all- my Zen Stone recently stopped playing wma file- in fact, it will not play anything other than an mp3. When I try, I simply get the red-flashing error signal. I've tried resetting it, searching for updates, etc., but with no results. If this issue has been addressed elsewhere, I apologize, but I did several searches, and came up with dozens of posts concerning wma file sizes, quality, etc. but not this question in particular.
(I also tried the "wma vs. mp3" link in the FAQs, but it only led me to this error message: Fatal error: Call to undefined function: message_die() in /data/v-clients/nomad/db/db.php on line 88)
Any fix advice would be greatly appreciated- until this issue popped up, my Stone has been by far my favourite (and easiest to operate) player to date (well, at least since my old yellow Sony Sports Walkman!)? Cheers!
MudbloodWhat app did you use to rip the CDs? If it was windows media player check the setting to be sure that the protect files is UNCECKED.
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Zen Inventory will not collect Dell Serial Numbers (service tags)
The 'Serial Number' query will not work on Dell Optiplex systems.
The 'asset tag' query will grab the service tag on older versions of the
Dell BIOS in GX1 and older systems (that did not have an asset tag
field). On newer machines (GX100's - GX260's), I've not been successful
in obtaining the Dell Service Tag at all. Dell says that their DMI is
industry compliant and can't understand why Zenworks will not work. Then
they want to sell me their product. Novell says that their product is DMI
compliant and cannot understand why Dell systems will not report the
serial number. I'm caught in the middle. :--(Hi,
It is stored in a different place in the BIOS, but this shouldn't be an
issue. Zen simply doesn't seem to be addressing the DMI subclasses
correctly - if it did so it'd have no difficulty at all in finding the
serial number regardless of where the BIOS stores it.
As I've already said twice on different threads, if you access DMI through
WMI using a bog-standard VB script, you can get the serial number every
single time.
If you have VB, try this code:
Private Function StripNulls(OriginalStr As String) As String
' This removes the extra Nulls so String comparisons will work
Do While (InStr(OriginalStr, Chr(0)) > 0)
OriginalStr = Left(OriginalStr, InStr(OriginalStr, Chr(0)) - 1)
Loop
Do While (Right(OriginalStr, 1) = " ")
OriginalStr = Left(OriginalStr, Len(OriginalStr) - 1)
Loop
StripNulls = OriginalStr
End Function
Set WMI = GetObject("WinMgmts:")
Set objs = WMI.InstancesOf("Win32_ComputerSystemProduct")
For Each obj In objs
MyVendor = obj.Vendor
MyModel = StripNulls(obj.Name)
Next
Set objs = WMI.InstancesOf("Win32_SystemEnclosure")
For Each obj In objs
MySerial = obj.SerialNumber
Next
MsgBox (MyVendor & " " & MyModel & " Serial: " & MySerial)
Shaun, if there is a patch for this I'd be interested. We've got an audit
coming up and it's CRITICAL we can address this requirement.
"Shaun Pond" <[email protected]> wrote in message
news:[email protected]..
> AIUI, dell stores their information in different places for different
> models, maybe that's it. I'd suggest waiting until the new patch is
> released (hopefully today) and trying with that. If that fails, come
> back to me, and we'll see about getting a defect raised.
>
> --
>
> Shaun Pond
> Novell Support Connection SysOp
> -
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Frustrated and stressed!What app did you use to rip the CDs? If it was windows media player check the setting to be sure that the protect files is UNCECKED.
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Hi
I've had the same problem with mine, but worse, as it won't power up at all and the battery is flat so I cannot use recovery tool, and cannot reset the player.
I'm waiting for a reply from Customer Support. Anyone have advice ?
Cheers -
I recently acquired a Zen Xtra and have been having problems changing music. I cannot copy any new music onto the dri've and when I erase the music that is there, it works well until I have to do a cold start at which time the player reverts to what was originally there. I have tried to format the dri've and after a successful format the player again reverts to its former music when I reboot the system. I have tried to replace the OS and the player hangs up my desktop machine during the process. Any suggestions?
The only people realistically that repair them are Creative, and I doubt very much they'll backup your tracks for you. They'll charge you a fixed rate for the repair, and return you a new or "refurbed" player.
If you are desperately desperate to get the tracks off the player you could buy a secondhand Zen and then try transplanting the hard disk across, assuming of course the problem is with the Zen's motherboard. -
Nomad Zen Extra Will not Conne
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JoshK,
Perhaps you can try installing the driver on another computer and see if will detect the player. Also, have you try updating the driver manually in device manager?
JasonMessage Edited by Jason-CL on 08-26-2005 04:03 PM -
Nomad Jukebox Zen Xtra will not w
when ever i try to turn it on it brings up a menue that says . Clean up 2. Format all 3.Reload OS 4. Reboot and none of those options help if i click on # nuthing apears to happen when i click on #2 it says hard disk problem when i click on #3it says hard disk problem and when i click on #4 it resets and brings the menue back up what do i do? if u need some more information ask me
To all, if you hear the hard disk clicking repeatedly *before* Rescue Mode comes up chances are that the disk heads have jammed (if it wasn't dropped beforehand) so you can try the technique here in the Zen FAQ at Nomadness.net at your OWN RISK.
If you're under warranty, don't want to try this, or you don't hear the hard disk clicking, then you need to either return the player where you bought it for a replacement or contact Creative Support. -
Creative Zen Mozaic will not turn on
I have had my Mozaic for just two days.
It has been charged up and running fine.
I shut it down and hour ago then went to turn it on and it won't come up.
I do notice the green light is lit near the on/off/lock switch.
But there is nothing on the screen.
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Time to ship it back?(You are welcome.
This is extracted from the user manual, hope it helps you understand your player better.
"Your player may occasionally operate at less than optimal performance for a number of reasons, for example, if the music library is rebuilt frequently when no changes have been made to it.
Selecting Clean Up in your player's Recovery Mode menu cleans, rebuilds and reorganizes your player's memory and restores it to optimal efficiency." -
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