Zen MicroPhoto & Zen V Plus-Softwar

Hello I have a Zen MicroPhoto and have the software installed on my PC. I just purchased a Zen V Plus for my wife. Do I have to install the Zen V Plus software as well or will it work with the Zen MicroPhoto software?Great products and I highly recommend these to anyone.

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Problems with Creative Zen V plus software

*Problems with Creative Zen V plus software Dear friends,
I'm trying to install the software included with creative Zen V Plus but it is not possible - it stops at 63%
I get this following error:
"CTIntrfu.dll can not be installed"
"DoInstall fails to launch E:\PDE\CTXInst\Setup.inx"
I'm using "Windows XP 2002 home edition - serivce pack 2"
I'll appreciate any help.
At the moment my PC doen't recognize the Zen V
Sorry for my english... It's not my language.

Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

Zen V Plus - Software Installat

Hello?I bought a new ZEN V Plus Gb and installed the CD programs?on a PC with Windows XP, having no problems.Now a bought a new PC, with Windows XP Media Center 2002 and tried to install the CD programs. Tried this three times and every time the following happened;Installation starts very slowly, then it goes quickly up unti 5% done, slows down again, stops at 6%. At this point it stays for a while and then it locks the whole computer. No commands taken (including ctrl+alt+del). Could it be the Anti-Virus? Kaspersky Internet Security 6.0. What can i do?Thanks.

You don't need any of the Creative SW.
WMP includes support for MTP (Media Transport Protocol) devices like ZVP.
You don't even need to use WMP. Once you've upgraded WMP from 9 to , you can see your ZVP in windows Explorer via My Computer & you can use D'n'D to move stuff to & from it.

Zen V Plus: Software barrier against installing US firmware on european devic

Well well... After the "display darkening devil" caught me, I just decided to buy a new player because I need this thing frequently when I'm on the road. Now I've got a Zen V Plus but there is a DIFFERENCE. "Sure, the FM Radio!" True, but there is another one. I was able to use US Firmware (the one without the 'e' at the end) on my Zen V (without PLUS) when the display was still functional. But now I get "Upgrade Failed!" error - so am I right that the PLUS version checks for EU devices and denies installation of US firmware (NB: The US version lets you make the thing a bit louder, because it does not have to comply with brain-dead EU rules system.)

I have a ZVP, and you can change firmware between US/EU/Asia versions. There is no restriction.
In order to remove the EU volume restriction, you have to delete the existing EU firmware before upgrading, otherwise the (e) does not go away. I guess it is stored in a different part of flash which is only cleared when you delete the firmware, rather than just running the upgrade executable file.
***WARNING***
DO NOT delete your firmware unless you can successfully update the firmware without deleting. Try it first and make sure it works BEFORE you delete the firmware. Otherwise you could end up with a ZVP shaped paperweight...
For info on how to delete firmware see the 'Recovery Mode' sticky at the top of the forum.

I can't install the Zen nano Plus software on my pc. He

Hi,I've read some people have the same problem I do, but no solutuion. When I try to install the zen nano plus cd that came in the package, it comes up with a window saying : "the windows operating system running on this computer is not supported by this product". The nano plus is supposed to work with windows ME which I have?and I think I meet all the other requirements. Could they have mislabeled a cd?I tried installing it with the antivirus turned off with ca antivirus. Thanks for any help,Joe?

I just went to the page?http://us.creative.com/support/downl...ype=0&x=29&y=6and downloaded the Creative MediaSource Player/Organizer 3.30.2 file after filling all the info out in the drop down menus. I just installed it and I was good to go. The only issue I really had was installing the application from the CD which I mentioned earlier.But the application from the website installed with no problem whatsoever. I wish I could tell you something that would help as I know your frustration.Are you sure you downloaded the correct version for ME?You might ask someone if you really need this application to put music on you device because it seems like your device just acts like another dri've and you can just drag and drop into your device. I'm not sure about that so ask st so it doesn't mess up you player.or you might be able to use some other apllication to transfer your files to the player?Good luck and be persistent,JoeMessage Edited by joenanoplus on 2-26-200608:3 AM
Message Edited by joenanoplus on 2-26-200608:32 AM

Zen nano plus software won't recognize the pla

Hi
I plug the player in?the computer and the creative software says there is no player hooked up.
What's up with that? This is a new development.
Help!
Message Edited by lescorox on 05-08-2008 07:05 AM

boomy wrote:
how do i do this mine wront power on ether
See the link in my signature line to Recovery Mode instructions. PB

Zen Stone Plus not detected by software - GRRRRR

Hello all
A month ago I bought the Creative Zen Stone Plus.
I was quite happy to go with Creative because I had been the happy owner of a Creative MuVo player for a few years. The MuVo was remarkably straightforward to use. The only problems I experienced were occasionnal freezes of the software during file transfer. Nothing major. I lost count of the number of times I recommended this product to others, usually as a cheaper but just as good alternati've to the iPod.
However, I am beginning to have serious doubts about Creative.
This is the problem:
- The player cannot be seen in Creative Media Lite.
- In Devices Manager, "Creative Zen Stone Plus" appears under devices category "Other devices" and has a yellow question mark next to it.
In other words, I have had the Zen Stone Plus for a month and it has never worked !
From my exchanges with Technical Support (email) and from the knowledge base (eg # 9287,
and 4782) and from this forum, I have tried several things such as
- deinstalling (actually rolling back) then reinstalling Windows Media Player (to get MTP drivers installed)
- downloading the Iomega patch
- I downloaded the player recovery tool (the one with the red button) but when I click on it, I get the message "Player not detected. Do you want to retry"
I found two dead ends in the technical support articles I read:
- I decided to make changes to the registry, as one article suggested that the problem may be due to USB permissions. So I typed 'regedit' but the compuer would not accept this command.
- I also decided that I would change the firmware, as another article suggested. How on earth do I do this. I downloaded the firmware for my player but I do not know how to enter the Recovery Mode. It is not clear from the Recovery page (KB ID # 4794) whether my device is 'ZEN' or a 'Zen Series'. I treid the procedure for both and neither worked !
I'm beginning to feel like I've wasted my money. I had been thinking about buying a Creative player for my sister and also a friend. Now I won't bother, even if this problem is solved. I consider myself to be IT literate but how does Creative expect technically illiterate people to cope with its products !
Can anyone help me to make the Zen Stone Plus work? Otherwise, I'll consider it to be a **bleep** Stone and flush it down the toilet, where it belongs.
Andy
Message Edited by Andy7504 on 03-5-2008 08:2 PM **It should be obvious that if the forum blocked a word, you're not allowed to use it. Please refrain from cursing in the future. Dale-CL
Message Edited by Dale-CL on <span class='local-date'> 03-5-2008<span class='local-time'> 04:45 PM

-. Hello Seb_tokyo,
Welcome to Creative forums!
When you plug in the ZEN stone, your device manager list should refresh. Besides under USB controllers, did it detect anything when you plug it's You can also try the following:
.) Unplug/replug the USB cable and connect it to the rear USB port instead of using front ports.
2.) If you have another USB cable, try using a different one and see if it works.

Creative software won't recognize Zen V plus

,C I am running Vista. Trying to transfer a playlist form the Creative Medisource 5 Organizer and when I click on Transfer Playlist it tells me the no Creative mp3 player is found. I can go to "Computer" and it shows up there and I can explore it through Windows. Is there something else I need to install?

After switching from Win XP to Vista I needed a new way to organize playlists on my Zen V Plus, and I just could not get used to Windows Media Player. Then I discovered MediaMonkey, and to me it is *so* much more intuiti've. I am using it mostly for podcasts, but it looks like it does just everything, and it is free.

ZEN NANO PLUS PROBL

Songs are not playing back that are loaded on the device. The names of the songs display on device but will not play...it skips the songs. I've updated the firmware. I've tried deleting all of the music on the device and reloaded and a few songs will play....all of the music is from Napster.
The songs on the zen are displaying when connected to PC. Used Creative Organizer to transfer songs to player.
It should not be this difficult. I had a RIO FORGE that was a piece of cake and thought I'd try another player.....

Songs that you bought on a per song basis will play on the Nano Plus if you use Windows Media Player or the Creative software to transfer them. The songs that you got from an unlimited subscription service won't play on the Nano Plus. The subscription songs will play on a Zen Microphoto, Zen Sleek Photo, Zen Vision m, or the new Creative flash players Zen V and Zen V plus.Message Edited by JK23 on 06-26-2006 05:43 PM

Thinking of upgrading to a Zen V plus but have some questi

I own a MicroPhoto and very happy with it. The only reason im thinking of upgrading is that I hurt my back which left my right thumb numb so using the touch scroll/enter has become more work then anything else..
There are 2 different MP3 players im looking at buying:
The Zen v Plus or the Sansa e260
My main question is about the video aspect of the video player.
. Is there a file size limit's
2. Does it break up larger files into to smaller parts? The Sansa e260 does this( or did havnt recheck the new updates) into 0min files. Thinking of ripping a movie or 2 and stick it on for long doctor visits.( 2 mroe surgerys for my back)
3. How is the play back?
How is the new joystick for control?
Thanks

Cathryes wrote:
There are 2 different MP3 players im looking at buying:
The Zen v Plus or the Sansa e260
My main question is about the video aspect of the video player.
. Is there a file size limit's
2. Does it break up larger files into to smaller parts? The Sansa e260 does this( or did havnt recheck the new updates) into 0min files. Thinking of ripping a movie or 2 and stick it on for long doctor visits.
3. How is the play back?
How is the new joystick for control?
Ah - so a few weeks ago I was in the same situation myself. I finally opted for the Creative Zen V Plus (4Gb).
The video is actually pretty good on the ZVP... I have ripped a couple of DVD's and converted them using the provided software. It leaves them in a smaller single file. It tells me the format and lets you choose between wide screen (something of a joke on this little jewel) and cropped screen - meaning you won't see the left and right edges. I was surprised that the 5fps worked so well. I mean - I didn't really notice.
The joystick I have a little problem with. It could be bigger or fatter or something. I occasionally have to use my thumbnail to move it. In contrast, the wheel on the Sansa is easy to use but the play buttons were a real pain to press.
I also note that the SANSA requires a special cable for charging and connecting to your computer while the ZVP uses a standard USB A to Mini cable (I must have thirty of those laying around these days).
I was unaware the Sansa had the feature of chopping up your videos. That's a bummer. On the other hand, Sansa has been talking to the folks at RockBox and that could give them a whole other dimension for their player.
I miss the FM record feature on the ZVP (not that I *ever* used it on my iRi'ver - I'd just like it available). And I miss the OGG playback (which I *did* use).
What it came down to for me were these:
a) The Creative Zen V Plus is smaller than the Sansa (nice)
b) The Sansa has that oddball cable thing going on (bummer)
c) The Sansa's buttons are hard to press (double bummer)
So I got the ZVP. I hope this hel
ps.
- Oldan

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Zen v plus probl

i've only had my zen v plus for a day and decided to charge it overnight. when i was listening to it this morning, after a song finished, it just turned off. i pressed the reset button multiple times but nothing happened. if i try to turn it on, nothing happens - i even tried to press other buttons and held them for more than 30 seconds.
so far, nothing has been working.
i even linked the player to my comp through the usb cable and the computer didn't even detect it - so i can't even update it firmware.
has this happened to anyone else - if so, do you have a solution?
thanks

try this I found it on another website I had the same problem and it worked.
To solve this, plug in your hardware and wait for the prompt to search for drivers.
If no drivers are found, click on the "advanced" option of locating the drivers manually.
If you dont get an option of browsing manually go to Control Panel > Device Manager and Find your hardware thats not installed. Right click on it and select Update Driver Software.
You get asked to Browse your computer, or you can enter a file location. Simply place the following in, or find the folder on your computer
C:\Windows\System32\DriverStore\FileRepository
Click next and Windows searches that folder... and finds your drivers... installs them and sorts it all out.
This has solved my problem with my Creative Zen V Plus MP3 player and some other hardwares which cannot be recognised."

HELP! Brand New Zen Stone Plus WON'T TURN

Just received the product today, downloaded and installed the latest software. Charged the unit for 3 hours and successfully loaded mp3 onto the player. Following every direction and clicked the "safely remove hardware" option. All ready to go... press the on/off button... NOTHING HAPPENED! No screen! LED light did not turn on! NOTHING!
So went to Creative site and follow the "fix it myself" direction, reset the player did not work, formatting the player did not work. There is no firmware download available for Zen Stone Plus (only Zen Stone), so I could not try that option.
I am starting to think there is a defect in my player. Do you guys have any suggestion on what I should do? Does any know how to contact Creative's US customer support (email address and/or phone numbers)? And please don't refer me to the 3 dollars to 30 mins support because I already spent money expecting to buy a non-defecti've product.
I tried looking for the customer support number before posting this message. I did not know Creative have such a poor customer support system! I clicked the "email support" on its site and it directed me to some "fix the player yourself" page (I also tried those solution but did not help), and does not lead to any customer support number! HORRIBLE!Message Edited by misellu on 07-3-20070:6 PM
****** UPDATE*********
Thanks for everyone's suggestions.
Since I didn't want to spend more time to fuzz over a defecti've product, I returned my Zen Stone Plus to Amazon (I did this because I know sending it to Creative would take much longer time before I receive a replacement). Amazon sent me a new one in about 3 days at no charge (and free return shipping). The new one works fine now and does everything its suppose to do (so far...).
Just like I wrote it when I posted the problem, I tried different time intervals and it still wouldn't turn on. I couldn't have lock the unit because it requires power on to turn on the lock (which I was unable to turn on the unit).
The lesson I learn here is think about the product's customer support and where I am buying from before purchasing anything online. I would definitely think twice before buying Creative's products again.
Message Edited by misellu on 08-05-200702:2 PM

mine wont turn on after almost two weeks since i bought my player. i went to the store where i bought my player, asked them to replace my player right there and then (because i firmly believed that it was a factory defect) but to no avail. so i let the creative support checked my player and voila! my player was infected with WORM VIRUS!!! they fixed my player, deleted the virus and was all set after 2weeks. i scanned my computer, found A LOT OF WORM VIRUS, deleted them before connecting my player to this computer. after transferring files to my player & disconnecting it from this pc, it wont turn on again!! and i havent used it for at least 0mins since i got it back! darn!! i'm gonna return it again to the storea and ask for creative support's help again. does anybody know if there is an anti-virus available for zen products?

Creative Zen Nano Plus Media Explorer only works for administra

Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
Version is .0.03.
Thanks for any assistance.
Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

RMskater wrote:I think you need to change the permissions to "Everyone".
How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
I'm going to see if WMP0 has problems as well or if it's just the Creative ap
ps.
PB

Zen V Plus recognized by device manager, but not by Media Explorer/Windows Media Pla

Hi,
I just got back from Best Buy after buying a Creative Zen V Plus. I installed everything from the CD and plugged in the player, but the Media Explorer doesn't recognize it (even after restarting PC). The Device Manager recognizes it but there's an exclamation mark next to it. The Windows Wizard came up numerous times asking me for permission to connect to the internet and install the driver for me, and after a while I tried doing so but it said it couldn't find anything (I would like to shave that wizard's beard off).
I went through all the stickies in the forum and about 3 different troubleshooting sessions with no luck. I googled it and asked this question on Ask Yahoo!, but no luck yet.
Here's my PC info:
Windows XP SP2
768MB Ram
Pentium 4 2.8Ghz
USB 2.0 (I tried different ports, the player does seem to be charging as there's a little lightning bolt flashing on top of the battery icon)
I'd really appreciate it if someone could help me out.
Thanks!

Ok. I checked my version of XP. It is XP Pro, Version 2002, SP2. I checked and already had the 2 hotfixes that were listed as being needed before proceeding. I followed all the steps and changed the registry key on "everyone" as the instructions stated to do. My ZVM is still not recognized by any of the software for transferring or organizing MP3's. My computer still recognizes that it is attached. It still gives me the device icon in the task bar. It still says it's A-ok in the Device Manager. It does everything, except it is not detected by ANY of my music software. <sigh>? Frustration is at its peak for me right now. I really appreciate all of the efforts. I'm at my wits end now. I have done everything you have indicated I should, but am getting the same results. I did purchase an extended warranty from Circuit City where I purchased this last summer. Is that the next step? Do I need to get this replaced?I love this player and really don't want to go through this again. We had to exchange it twice in the first month because it froze up and wouldn't do a thing. This last one has been perfect. I keep it in a leather padded case at all times. It never has the battery drained. It never gets jostled or bumped or dropped or anything that might damage it. When not being played, it stays on my desk in the case.
Thanks so much for any and all help.

Zen MicroPhoto & Zen V Plus-Softwar

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