Zen Micros Screen is blank extreme need of he

Ok, so I have a hugely unfortunate story.... My first Micro was boughten for me for my birthday by my girlfriend none the less... a month later it is stolen out of my backpack at school... in a place that was supposed to be safe... Come Christmas '05 She buys me another... this time I take amazing care of it, I make sure it is locked up, i even put a lock on my backpack.... but it wasnt stolen... it was spiked... thats right... in a huge confusing story a girl took it and threw it across the room after i had dropped hers about 3 inches on accident... and she refused to buy me a new one... soooo now i want to know how i can fix it or if there is a replacement possibility.... The only problem is that the screen doesnt show information, it lights up, and i can control volume, play, pause, change playlists and when i plug it into my computer it will still open and allow me to transfer music. Anyone know if i can have it fixed... possibly replaced?
Thanks for your help, Nix66

try inserting a paper clip in tp the small hole on the left of the player. Holding down play at the same time. this accesses an advanced menu. try the reboot option. might fix your problem
if no major mechanical damage occured
Message Edited by debbageme on 04-22-2006 02:50 PM

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Zen Micro - Screen Displays "Firmware Probl

As an FYI for those with this issue.
Updated to the new beta firmware upon getting my Zen Micro. After having issues with Napster 2 Go, I got the service transferring the files to the Zen Micro. Listened to the files at night until I got the "Low Battery" message. Plugged it up to charge. Once fully charged, listend from about p til about 7p. The 5 minutes inactivity timer cut off the Zen Micro. Went to turn on the Zen Micro only to have the screen display, "Firmware Problem". I have rebooted, entered rescue mode and did a clean up and reboot, same error. I reloaded the firware to get back into the Zen Micro.

Meantone,
It would be worth trying a firmware upgrade, if you can, but it sounds like there might be a problem with the player.
I would advise you contact Customer Support directly for assistance.
Cat

Zen micro screen prob

ok well, i got my zen for christmas (this year) and i woke up this morning to use it so i turned it on and for some reasn the backlight comes on but nothng shows up on the screen! you can here the clicker when u move around the menus but cant see anything and when i press the play button i can still listen to music. anyone have any ideas of what i can do?

Thats interesting, try the reboot mode on it here how"?How do I enter Recovery Mode on my Zen Micro?To go into Recovery Mode
Take out the battery, press and hold the ON/LOCK button in the ON position and put back the battery back.
<
Wait until Recovery Mode appears on the display
<
You have the following options
Clean Up - (To rearrange your stored data)
<
Format All - (To format and remove all data)
<
Reload Firmware - (Reloads your player's operating system - Do not choose this option unless you have downloaded a firmware update from the Creative website)
<
Reboot - (Restarts your Player)
<
If that doesnet work contact creative by e-mail or phone, here is there e-mail
http://us.creative.com/support/custsup/welcomeds.asp
they respond within 24 hours.
Hope this hel
ps.

Zen Micro Screen Fadin

hey. I posted a topid earlier about why my firmware wasn't working, but i found out that it was because i have Windows Media Player Installed..but i ended up getting the firmware on. Now i have a worse Problem. Earlier today, i was using my zen micro, and out of nowhere the screen just faded away. I could BARELY see it, and that was only when it was tilted at a certain angle. Now it is back to normal and running fine as far as i know. Why did this happen and will it be a problem in the future should i send it to Creative or would they just reject it since the problem isnt occuring right at this moment so, should i send it, or ignore it's PS: my battery was fully charged at the time

ok problem solved...

Zen micro screen une

Just purchased a zen micro....liking it alot....just have a minor problem...if you can call it that....more like an annoyance knowing the fact that it is there.
Well anyways....do any of you notice that the visible area (the area where the contrast is noticable) of the screen is kind of crooked or uneven? It kinda slants down to the right a bit. Like I said...not really a problem, but just wanted to know if anyone else is seeing this.
thanks.

My player's fine. Perhaps yours has a manufacturing defect? The only way you're going to get it resolved is with a replacement player.

"Ghost Lines" on the Zen Micro screen

I just noticed that my Zen Micro has "ghost lines" lines that extend past their dimensions (i.e. the volume box's lines extend past where they should) These lines are extremely faint, but if you look some what close you will see them.

Hi! The release notes for the .02.05 firmware version mentions "improves the look of the volume control bar".
The visual difference is very small. At first, I didn't even know what was different. But it hit me today that these ghost lines seem to be gone indeed.
--grts, Fred.

My Zen Micro story: Busted Headphone Jack, Need Adv

First of all, I'd like to apologize beforehand for posting a topic on the headphone jack problem. I've been visiting these forums for almost two months and by now you're all probably tired of hearing about the Zen Micro's headphone jack, yada yada yada. But with that over, here's the story of my Zen Micro experience.
I got it about two months ago from Fry's Electronics. Silver 5 GB, not bad. I was really happy using it until I stumbled upon this discussion board and realized the extent of this headphone jack problem. So being the dumb "who-needs-tech-support" kinda guy I am, I opened up my Zen on the third day of having it, breaking the warranty seal in the process (big mistake). I 'fixed' the headphone jack problem by sticking a little piece of folded up paper in the metal plate holding down the jack, hoping that by doing it early the problem would never come up.
Well, two months go by and by now I've opened it again a few times just for fun, and to 'check' on the headphone jack to see if my fix did any good. Well, three days ago, I decided to open it up again and document the steps with pictures. Everything went fine, though I lost one of the two top screws in the top that you must unscrew before opening the player. Oh well, no biggie, I thought, I could always get some more at the Home Depot or something.
So that night I plug in my headphones to listen to music, and to my utter horror, the sound only comes out of one side of the headphones. I'm not sure if this is because of ) the missing screw, 2) something I did wrong while taking it apart, or 3) just the problem finally randomly surfacing like in most cases. This is when I tell myself, "Crap, you really did it now. There goes $200." I frantically open it up again and stick another piece of paper between the plate and the jack and screw that plate in really, really, tightly. I am a little relieved to find that the sound is back in both sides, though if I push hard on the headphone connector a certain way the sound will disappear in the right side.
After thinking about it, I decided that the only way to go was to get a replacement. I had read a tutorial on how to fix the headphone jack problem using epoxy and paper, only to have the maker of that tutorial report that the headphone jack problem had happened anyway (a month later). He also mentioned that even with a busted warranty, he had managed to get a replacement Zen Micro free of charge. This gave me hope.
At any rate, I fired off an RMA request on Creative's site just to see what they would say. I admitted that the warranty seal was busted. They emailed back an obviously pre-written response that gave me vague instructions on how to ship my Zen for a replacement. My questions are the following:
) What are the implications of my broken warranty? Is there any way I can receive a replacement without buying a whole new one? I really like my Zen Micro, as I'm sure many of you do too.
2) Have any of you guys had a similar experience with RMAing? How does the whole thing work?
3) The only person I have ever heard of with a Zen Micro lasting more than 6 months without the headphone jack problem coming up is Jeremy, one of the moderators here. The jack problem IS a general design flaw, isn't it's What should I say if Creative blames the headphone jack problem on 'abuse' or something like that? Should I let them charge me for fixing it, etc.
Thank you all, so much. I know that was a lot to read, but I have been so happy with my Zen Micro up until this point that I really want this to end well. You guys have been a great help to me these last two months already. I appreciate it a lot. -Willy CMessage Edited by beefqube on 0-22-2005 08:22 AM

Did you find out how much it would cost because of the void warranty?
If you do want to lie to them, you are on your own in this issue.
You can do what one guy suggested on buying a new micro and returning your old one. Which is wrong ethically and morally.
If you have experience in soldering or know someone that can do so might be helpful. There should be some threads about soldering it back to normal.
Well if this my situations I really don't know what to do. Since if I do send it to Creative and that my warranty is still in effet, I still have to pay $25 and my own shipping/handling charges. It would only be replaced and I don't believe they actually repair it. That $25 goes to labor cost, which is something I don't understand when they give you a replacement, where is the labor in that?
But if I did lose my warranty and Creative won't take it or would charge me more than $25+. Then I would solder them myself. I just need to find out where to begin. Maybe I should find broken headphone jack Micros on ebay and see if I could fix them.

Zen Micro, Screen stuck on Creative logo, free

I was jogging recently and my Zen Micro fell off the pants clip i had on. When i picked my micro up off the ground the song i was listening to, was still playing, and played for another minute, before the micro shut off completely. It then would not turn on with the power button. So i removed the battery, and put it back in, and the micro came on, and the 'creative' logo was the only thing on my screen. With the logo on the screen, my micro wouldn't do anything, and just freezes. Anybody know how to resolve this predicament that im in? Or anybody have this happen to them, and know how to fix it's? I would appreciate any help i could get, Thank you in advance!

You can always try removing the battery and seeing if it reboots correctly, after you tried the Rescue Mode options.
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Zen Micro: I'm new and need some h

I got my creative zen micro a few weeks ago and I have some questions.
I'm using Plays For Sure from MSN. Now that I've downloaded that do I always have to use it's Can I subscribe to other services like Rhapsody?
Is there any help for organizing my music? I try to make a new playlist and it shows up on the computer and says it's syncd but I can't find it on my micro.
I have some workout selections with voiceovers like cardio coach and some motivational speeches. Is there a way to isolate those so I can still use the shuffle feature and dj type features without those getting into the mix?
There's a small square of some kind in the upper right corner of my screen with a "" in it. What is this?
This is so confusing for me.

I'm using Plays For Sure from MSN. Now that I've downloaded that do I always have to use it's Can I subscribe to other services like Rhapsody?
In theory yes. I don't know how well the Micro works with tunes from different stores on it, but I've yet to hear that people have had problems.
Is there any help for organizing my music? I try to make a new playlist and it shows up on the computer and says it's syncd but I can't find it on my micro.
This is the only thread I know about playlists with WMP0 and the v2 firmware. Have a look and see if it hel
ps.
You can of course create playlists with MediaSource and ZMME, but you must get the updated versions for the v2 firmware from Nomadworld.com downloads.
I have some workout selections with voiceovers like cardio coach and some motivational speeches. Is there a way to isolate those so I can still use the shuffle feature and dj type features without those getting into the mix?
No. It's been a longstanding wishlist item.
There's a small square of some kind in the upper right corner of my screen with a "" in it. What is this?
It's a play mode. There are various play modes that you can use, so that the queue does different things e.g. play randomly. The one you have selected is Repeat Track. To change the play mode from the queue press the menu button (bottom right-hand corner) then scroll down to play mode, select it and change.

Zen Micro has died and I need to fix it myse

Hi,
I was using my Zen Micro one particular morning for a couple of hours (full battery) where everything was working perfectly. Later that afternoon I attempted to turn it on but nothing happened, not a single thing. Nothing lit up, I couldn't hear the HDD sound either. I thought at first it could be the battery, so when I got home I tried running it from the charger with and without the battery, both times nothing happened.
Under normal circumstances my first course of action would be to simply to get a replacement however I don't believe that will be possible as I voided the warranty recently by fixing the infamous jack problem. I fixed it myself because getting a replacement seems futile as all Zen Micro's continue to have the same design flaw.
Does anyone have any idea why my Zen has completely died on me?
Any chance I can I get a replacement?
Can any of you tell me how I could possibly fix it myself (I take full responsibility if anything breaks)?Message Edited by mark_s on -0-2005 2:05 AM

5G Zen Micro, green
Hey, I had my zen micro for a long time since aug 9 and yesterday it broke down on me. Somehow I can't play anything. When I turn it on, it freezes and doesn't go to the menu. I tried using the recovery mode and clean it up but it froze again.
I don't know how i'm going to send it back to the factury to repair it. My micro was previously repaired like two weeks ago. The bad news is that sending back the my micro requires the reciet, but I have given it to them before and I was sure that they would give it back, but no. So how can I send it back without a reciet.
Message Edited by kemar_frankson on <SPAN class=date_text>-04-2005 <SPAN class=time_text>04:4 AM
Message Edited by kemar_frankson on -04-2005 04:5 AM

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Creative zen micro not beeing detected, I need help, ple

It doesn't detect, I plug it in, it turns on but Im not able to put songs in to it or anything, I open the software and it isn't there.
This is the 5 gb one, any suggestions would be apreciated.

I've got exactly the same problem, it comes up on my 5BG zen micro that i have a firmware problem but i cannot update the firmware because my computer doesn't detect it. Someone please help! I don't know what to do next.

Zen Micros Screen is blank extreme need of he

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