Zen Nana Plus stopped work

I use player mainly for listening to books. In middle of story, player stopped working. Replaced batteries. Nothing. Won't start. Looked at all options on your site. Tried to re-set. Nothing. Have latest driver. When I plug into computer I can read whatever was on player. It shows the d/l symbol but I cannot re-start player. What is going wrong??Please help, I love this little player. Carry it around with me all day listening to books.

http://forums.creative.com/showthread.php?=96406#M96406

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