Zen nano conection probl

i just recently purchased a zen nano gb. when i plug it in to my usb ports it tells me there was a problem connecting to the usb devise, and your hardware may not function properly. none of the software will recognize it. also i cant use it as a usb storage device to transfer music to it.
i tried it on a friend's computer and it did work. what do i have to do with my computer to make it work.
i have a emachine. with windows xp.
i appreciate any help you can gave me.
kagera

Hi
I think I am having the problem you are having. My PC occasionaly manages to recognise it as a mass storage device in the system tray but does not see it as a removable storage device. I cannot upgrade firmware as it cannot even see the device! I have tried all my USB ports and the full de-install and re-install of software. It manages to screw up my CPU usage at times indicating 00% usage and I have had problems shutting down windows. No fix yet from Creative....
Lesley

Similar Messages

  • Zen Nano Recovery Probl

    I've had my Zen Nano for a few years now, and it will no longer turn on. Or it'll turn on and then turn off automatically.
    I've troubleshooted it on the site. Multiple times.
    And it all says I have to download the recovery program to fix it. So I did.
    I plugged in my mp3 player to the computer, and went to run the program and all I get is "No supported device connected"
    So the one thing that can actually fix my problem doesn't apply to my kind of Zan Nano? WTF.
    It's really starting to piss me off. I don't want to get a new one.
    I tried to contact the company through email, as it said to in the support section if it doesn't solve your problem, and it won't let me. The?link to contact?redirects me to the homepage.

    Have you cleaned your battery contacts with a Q-tip & rubbing alcohol?

  • ZEN NANO PLUS PROBL

    Songs are not playing back that are loaded on the device. The names of the songs display on device but will not play...it skips the songs. I've updated the firmware. I've tried deleting all of the music on the device and reloaded and a few songs will play....all of the music is from Napster.
    The songs on the zen are displaying when connected to PC. Used Creative Organizer to transfer songs to player.
    It should not be this difficult. I had a RIO FORGE that was a piece of cake and thought I'd try another player.....

    Songs that you bought on a per song basis will play on the Nano Plus if you use Windows Media Player or the Creative software to transfer them. The songs that you got from an unlimited subscription service won't play on the Nano Plus. The subscription songs will play on a Zen Microphoto, Zen Sleek Photo, Zen Vision m, or the new Creative flash players Zen V and Zen V plus.Message Edited by JK23 on 06-26-2006 05:43 PM

  • Zen Nano PLus song list probl

    I had transferred about 00 songs into my zen nano plus but when I played it, I realised that I had lost alot of songs. Check the system info and it states that I have only 34 songs in the player. When i check back on my pc, it indicates that i have 00 songs in my player.
    I owned the gb version and have only transferred less than half of its capacity.
    I have the updated firmware and driver installed and my songs are all mp3 format. Therefore there shouldn't be a reason the player can't play my songs.
    Thanks,
    NinaMessage Edited by arnina on 06-04-2006 09:40 AM

    So after I posted my initial qns, I went through the forums and found out that flash based players couldn't handle too many folders. I had transferred my songs using wmp sync and by doing so, the player created folders for each individual artist and broke down further into albums. This would have been great for hdd players but not for flash based ones.
    What I did was to just transfer the songs individually using the explorer. It's a tad hassling but it doesn't create all those folders.
    Hope that this help for any other new users of zen nano plus or flash based player. Feel a bit idiotic answering my own question though.
    Jaded_Whisper if you have any more questions, you could pm me. I could try to help you with all my newbie expertise. LoL
    Cheers,
    Nina

  • Zen Nano Plus showing Probl

    I am using Zen Nano plus. Somedays back I found it is not showing any of the mp3 files in it addtioanally some picture files also not able see.
    But when I try to see the memory consumed it is showing as if those files are still there. I can't play any music as it is saying a error no music file found. But memory is consumed by those file.
    Then I tried to re-install the firmware to get rid of all this issue, but I found the following error.
    "Sorry, no Creative updates are available for ZenNanoPlus_PCFW_LF__2_03.exe."
    1.Can anyone tell me the link where I can find latest
    Firmware for Zen Nano plus.
    2. And how to get rid of above problem?
    Please let me know if you need more information regarding the problem.
    Thanks in advance

    The firmware ZenNanoPlus_PCFW_LF__2_03.exe isn't available at the download site anymore as it's being replaced with a newer version.
    You should go to the download page and choose the player you have from the category list and get the firmware there.
    What's the website URL that you have mention there's no Zen Nano Plus listing in the category?
    Jason

  • Zen Nano Plus Connection Probl

    (2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
    (2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
    One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
    One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
    First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
    PB's check:
    With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
    Advanced Config and Power Interface (ACPI) PC
    ->Microsoft ACPI-Compliant System
    -->PCI Bus
    You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
    Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
    For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
    Your entry should be similar but with Zen Nano Plus instead of N200.
    While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
    PB
    What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
    On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
    Any ideas?
    Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

    NEWS!!!
    Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
    So, now what?

  • Zen Nano Plus - Connection Problems and Firmware Upgrade probl

    Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
    I eventually got it by doing this:
    While the Firmware Update software was "Searching" for a device, I kept on unplugging and plugging in the Zen Nano Plus from the USB cable while holding down the Play button, unti it "caught". I tried this since I noticed it would initially see the unit saying "A device has been detected in recovery mode...", but then throw the unit into "non-recovery" mode and hence force the Firmware Update software to keep on searching.
    Anyhoo, after it did finally "catch" it (after about 0 times unplugging/plugging while holding the Play button down), it showed my firmware as .03.02, and so I did the upgrade to .0.03. The upgrade said "Complete". I then take the unit off of USB, and put my battery back in. and. uhm. well. Now it won't turn on at all. *sigh*
    So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
    So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
    And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
    I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
    -taka

    lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
    With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
    Advanced Config and Power Interface (ACPI) PC
    ->Microsoft ACPI-Compliant System
    -->PCI Bus
    You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
    Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
    For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
    Your entry should be similar but with Zen Nano Plus instead of N200.
    While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
    PB
    Message Edited by PeeBee on 2-30-2005 02:05 PM

  • Problem with transfer and ordering of tracks on new Zen Nano P

    I recieved my Gb Zen Nano Plus player on wednesday and transferred quite a few tracks to the player that night. They transferred fine, I was able to customize the playing order and all the songs play fine.
    But since then, I have been unable to transfer tracks to the player or change the order of the tracks. The player is recognised when I plug it in, but I am just unable to do anything with the tracks!! I have plenty of memory left and it isn't anything to do with the USB.
    I really need to know what's going on and how to fix it :-(
    Help!!!

    What error message do you get when you try to transfer the extra files?
    Are all files in the root folder? If so see the FAQ.
    PB

  • Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

    HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
    8 May 2006, Creative Zen Nano Plus Pack
    8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
    8 May 2006, Zen Nano Plus Media Explorer 2.00.0
    8 May 2006, Creative Audio CD Ripper .60.0
    7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
    7 May 2006, Creative MediaSource Player/Organizer 3.30.2
    7 May 2006, Common Audio Driver Interface .03.29
    3 May 2006, MediaSource AudioSync Plugin .0.03
    3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
    3 May 2006, Creative Music Store Plugin .00.09
    3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
    3 May 2006, Creative MediaSource Player Skin Pack .0.06
    3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
    3 May 2006, MediaSource CD-ROM Burner Component 3.0.
    3 May 2006, MediaSource Detector 3.00.7
    3 May 2006, Common Audio Driver Interface .03.
    3 May 2006, Creative MediaSource 3.20.57
    3 May 2006, Audio Device Selection .0.05
    3 May 2006, Creative System Information .0.3
    3 May 2006, Zen Nano Plus Media Explorer .0.03
    3 May 2006, Creative Audio CD Ripper .60.06
    Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

    Welcome to the Apple community.
    If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

  • I am having a problem with my Zen Nano P

    When I first got the player for my birthday it was great. I transferred a lot of music onto it and would take it to work out or just to listen to it. But like all people I got bored with the list so I deleted all the music and made another one. Well after three lists I can no longer sync it with my computer. I have tried everything. The USB ports are working, I can sync other devices up with my computer, but for some reason I can no longer transfer songs. Its not like other problems I have read about like man I can't transfer all the songs I want no I can't transfer any songs, and the player has been emptied.
    So lets recap, no songs on the player, have tried Mediasource and Windows Media Player, and still can not transfer any songs at all. And I think my warranty has run out so I can't get my money back or get a new player.
    Please help if someone can.

    You are welcome. I am happy that the redownloading of the firmware helped you and fixed your problem. It is the first thing I try whenever my players don't do what they are supposed to do. I use my Zen Nano Plus mainly for audiobooks. It is a great little player.
    luvmyrescuedogs

  • Start-Up problems in Zen Nano 51

    Greetings... I just bought?3 Zen?Nano players 2 months ago, everything was working perfectly but now I'm having problems with one of them, when I press the play button to power on my player, the screen shows the Creative logo but immediately it turns off, I've tried to format the player but when I connect it to the PC, the player indeed?appears as?a removeble dri've?in My PC but when I try to explore it, a message appears that says something about like: ...the device cannot be opened due to an I/O error... I'm using XP SP2, and I have tried to format the zen even in safe mode but no response at all, every time the player is detected but the system is unable to open it. I really hope that you can help me. Is there a way to reset physically this player?, I'm going to try updating the firmware but if the system isn?t able to access the device maybe this couldn?t be possible. I expect any comments about my problem, thanks again and have an excellent day. Regards.

    I would try [url="http://us.creative.com/support/downloads/download.asp?MainCategory=23&nRegionFK=&nCountryFK =&nLanguageFK=&sOSName=Windows+XP&region=&Product_ Name=ZEN+Nano+52MB&Product_ID=58&modelnumber=&driv erlang=033&OS=0&drivertype=0&x=29&y=8">reloading the Nano's firmware.[/url]
    Notes:
    * This firmware only works with Creative ZEN Nano players. Do not install this firmware for other players.
    * You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before installing the firmware!
    * To install this firmware, do the following:
    . Download the ZENNano_PCFW_LF__2_03.exe file into your local hard disk.
    2. Make sure your player is connected to your computer.
    3. Double-click the downloaded file.
    4. If you are prompted to reset your player, click OK.
    5. If the Find New Hardware dialog box appears on the computer screen, follow the instructions on the screen to complete the wizard.
    6. When the firmware download dialog box appears, click Start and follow the instructions on the screen.

  • How can I get my itunes library on my Zen Nano Pl

    I have a large selection of music in my itunes library and would like to get them into my Creative Zen Nano. I also have alot of music on my hard dri've and am having a hard time getting it to load. Help!? Sloan493

    Hi Sloan,
    What format is your music in? If the music is in MP3 format then it should be fairly straightforward, you can transfer them across to the player and they should work. Where do you run into issues, and what happens exactly?
    If the music is in AAC format it will not work, that format is not supported by the player. Provided the tracks aren't protected, you can convert them to MP3 first, and then transfer to the player.
    Cat

  • Zen Nano Plus WON'T START / RECOVERY / RES

    Hello ZNP friends and fellow victims of frustration,
    I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
    I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
    What I do remember is this:
    ) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
    2) I did double click it to call it up.
    3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
    4) I did leave the battery out of the nano plus during this operation.
    5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
    6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
    What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
    Creative should really have a clear set of instructions by now for fixing this problem.
    Good luck!
    Buck

    Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

  • Creative Zen Nano player does not p

    My Creative Zen Nano is getting power on, but it does not play the music. I have many music files and those files have been played for long time, but now they are not playing. When I checked the contents of the player using my PC, the folders are shown as .exe files. Could you please let me know how to correct the player, so that it could play the files. Thanks in advance.

    Not work SORT files : Genres--> Artists--> Albums. (SORT by ID3 tags ?)
    file
    file 0
    file 00
    file 0
    file 2
    file 20
    Work only Playlists.
    Add view folders in Music Library
    Or file not is ''Albums'', need view this, and folders.

  • Creative Zen Nano Plus Media Explorer only works for administra

    Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
    Version is .0.03.
    Thanks for any assistance.
    Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

    RMskater wrote:I think you need to change the permissions to "Everyone".
    How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
    I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
    As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
    I'm going to see if WMP0 has problems as well or if it's just the Creative ap
    ps.
    PB

Maybe you are looking for