Zen Nano not recognized by AudiblePla

I bought a Zen Nano (not the Plus version) exclusi'vely to listen to Audible books. I installed the software that came with the CD on my Windows 98SE PC, including the Zen Nano version of AudibleManager. When I connect the Nano to a USB port, it is recognized by Windows Explorer as an external hard dri've. It is also recognized by Creative MediaSource Organizer and Creative Zen Nano Media Explorer. I am able to copy MP3 files to/from the Nano and listen to MP3s on the player.
However, AudibleManager insists the Nano is not connected. I have used Audible for years and had no trouble connecting with other portable players such as the Rio500 or two Pocket PC PDAs. When I installed the same version of AudibleManager from the Nano CD on my work laptop, which runs Windows XP, it immediately recognized the Zen Nano when I plugged it into a USB port. So, the problem seems to be related to Windows 98SE. I've installed the latest USB drivers from my motherboard manufacturer and have reinstalled Win98SE, the Zen Nano software, and AudibleManager. The result is the same -- AudibleManager does not see the Zen Nano.
I've been working with Audible support, but they finally threw up their hands and said that, based on the debug report I'd sent them, the Zen Nano is not returning the USB device ID to their application, so it cannot connect with the device under Windows 98SE. They seem to imply that the problem is with Creative rather than with Audible. The Zen Nano is advertised by both Audible and Creative as being AudibleReady. Creative advertises the Zen Nano as being supported under Windows 98SE. Audible advertises AudibleManager as being compatible with Windows9 8SE. Thus, it stands to reason that the Zen Nano should work with AudibleManager under Windows 98SE.
Has anyone else had success with AudibleManager connecting to a Zen Nano on a Windows 98SE system? If the answer is yes, then I'll keep trying to figure out why it's not working on my system. If the answer is no, then I'll expect Creative and Audible to work together to determine if the problem is with the Creative Nano USB driver, Nano firmware and/or Audible plug-in and then provide a fix for the problem. Since the Nano is recognized by Windows as an external dri've, I'm inclined to think it's a localized problem.

Thats the smae thing thats wrong with mine, except I have Windows XP

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gltg wrote:
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U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

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