Zen Nano Plus 512MB Crash/Fre

The Zen Nano Plus 52 MB loads correctly, ans all the menus work, EXCEPT, the Play Mode option. What I do is I am able to 'click' on the pPlay Mode option, and it will bring the menu up, but the instant I try to scroll left, right, click, or press any other button on the player, it shuts off instantly. I've used 5 diffrent batteries, 3 headphones, I've formatted the player twice, and have re-installed the drivers from the CD. I am unable to load the updates, as I have Win 98, and they're not supported on that OS. This is also the second one of these players that I've had during my warrenty period, which ends Sept 3, the first one being returned due to an unfixable 'popping' noise during mp3 playback. So, my questions to you, loyal moderators, are #. What do you suggest I do about this? Should I send it to the factory? Should I take it to a friends house and attempt to load the drivers on his Windows XP? #2. Should I trust Creative to get it's act together after having two defecti've players, and ship me a working one? #3. If the answer to #2 is 'no', can I get my money back?
Thank you for reading, and hopefully fielding my question. I eagerly await a responce to help me with my plight.
-TFEagle
Additional Information:
Player: Creative Zen Nano Plus 52 MB
Color: Black
O/S: Windows 98 (Not SE)
MP3 Player Serial Number: (Will provide if needed)
Location: United States of America, Arizona
Purchased At: Circuit CityMessage Edited by TFEagle on 08-28-2005 05:5 AM

There is a firmware for the Nano, but you'll have to email Creative Tech Support for it.
Get the firmware, and take it to your friend's Windows XP, as I'm not sure the firmware works on Win 98 (I think only 98SE at the earliest)

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ZEN Nano Plus free

Well, I have the following problem:
Well for some reason my ZEN Nano Plus keeps showing the Creative logo, i just can be turned off by removing the battery. I tried the updater from the website (already using latest firmware). But whenever i connect my ZEN with the computer and try to access it my explorer freezes for at least -2 minutes or freezes completely...
Plz help!

I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
Zen Nano Plus Firmware Update:
http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
To install this firmware upgrade, do the following:
- Connect your player to your computer.
- Double-click the firmware upgrade file.
- When prompted to set your player in Recovery mode, disconnect your player from your computer.
- Press and hold the Play button while connecting your player to your computer's USB port.
- Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
- Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
- Follow the instructions on the screen to install recovery drivers for your player.
- Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

Zen Nano Plus - can't move music to it all of a sud

My daughter has had a Zen Nano Plus for about 4 months - no problems up to now. She wanted to put some new music on it, and no matter what we try, we get an error - Transfer error - an error has occurred while transferring this file. I've tried it using a variety of software as well as drag and drop. We just bought my other daughter the identical player, and I can move music to hers with no problem - so it's not the computer or the connection. Any ideas? The player works fine with the music that's on it. Any ideas, or is it RMA time? Thanks!

Hi. What sounds like the same problem has happened to me my first time using the player. It's basically behaving as if it's full, when there is over 6MB of free space left. I read a thread on Amazon (from where I bought the player) and apparently this is a common problem with the Zen nano plus, so Amazon can't/ won't replace players with this defect :-( Do any experts out there think that the response to this problem could fix my issue too? So from now on I should transfer files into folders, instead of trying to transfer 500 songs all in one go? Cheers!

Zen nano Plus, say i have alot more space but i cant upload more so

I just got the Zen nano Plus and it says on the organizer I have 698.3 MB of space left and I cant upload any more songs at all, anyone have an idea of whats wrong?
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See the section "I can't seem to fit any more files on my flash player yet I have free space, why?" in the FAQ post.

Zen Nano Plus transfer prob

Am having trouble transferring .wma files to my Zen Nano Plus even though it has 590MB free. When I try to transfer anything using Creative Source I keep getting a "transfer error" message. Have tried reorganising files into folders to cut down on memory used in the root folder - but it doesn't seem to help. It's even stopped letting me transfer between folders. Has anyone else had this problem.. Anyone know what to do??

I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
Zen Nano Plus Firmware Update:
http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
To install this firmware upgrade, do the following:
- Connect your player to your computer.
- Double-click the firmware upgrade file.
- When prompted to set your player in Recovery mode, disconnect your player from your computer.
- Press and hold the Play button while connecting your player to your computer's USB port.
- Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
- Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
- Follow the instructions on the screen to install recovery drivers for your player.
- Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

Downloading a book on CD to my Zen Nano Plus mp3 pla

Does anyone know the best way to download a cd book to my Zen Nano plus Player?
thanks
pejid

I have a MuVo TX FM for audio books, but I imagine the procedure would be the same for your Zen Nano.
There may be faster/easier ways, but this is what I do:
I use the "Free CD Ripper" (http://koyotstar.free.fr) to rip the CDs to MP3 files on my computer. Each disk's files are stored in a separate folder. I use the book name and disk number for the album name (e.g. Book Title 0). Go to the configuration screen to set the file name to be Album - Track (%A - %N). I find ripping at 48Kbps is sufficient for my ear and it saves space. After that, I can just copy the folders to my player and listen. On my player everything is played in alphabetical order, so the above naming scheme works quite well.
As an improvement, you can use MP3 Book Helper (http://mp3bookhelper.sourceforge.net/) to rename the tracks from "Track 0" to include the book name, disk number and track: "Hobbit 0-05". On my player there is about 6 characters of space available for displaying the track name while playing and it is nice to easily see where you are in the book.
Finally, note that some Creative players have a 40 folder and 500 file limit on what they can detect/play. So you need to be careful not to overfill your player. It won't hurt it, but some files and folders won't be playable. To fully use the space available, you could use an MP3 Joiner to combine the files together in order to stay under the limit. At this point I haven't bothered with this step since I can still store two books without exceeding the limit.
Good luck,
Doug

Problems running creative zen nano plus and nomad muvo on same compu

We have 2 nomad muvo mp3 players and now a zen nano plus .Have had constant problems with the media organiser .
Installed zen nano plus and selected enable smart fit to get maximum amount of songs and it worked fine but as soon as we tried to install software for the 2 nomad players it would not work smart fit for any of them.
Uninstalled everything and got the zen software in and it was running ok but then seemed to have problems and although smart fit was enabled it just copied files as the original mp3.
It then fatally crashed yesterday and I am awaiting a replacement as I had only had it for 2 days.
Is it possible to run all 3 and to be able to use smart fit on all 3 players or am I better off having just one working and using the file converter for the other 2.

<FONT face=Helv size=2>
Make sure that you have installed the MediaSource plugin for MuVo in order to get SmartFit You have to access SmartFit via the MuVo node of the Sources window in MediaSource. You won't see SmartFit if you access your MuVo via the My Computer node of the Sources window in MediaSource..
Here is what you should do to get the latest MediaSource software:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- (Depending on your firmware)
Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.
or:
Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.
- Download and install the latest Creative MuVo plugin .0.05 for Creative MediaSource from your product download site.
- Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Creative Zen Nano Plus Im Confu

im confused i dont know how to put songs on my zen nano plus i know you have to rip them off cds but i dont know what to do HELP ME!!!!!!!!!
you can also e-mail me @ [email][email protected]][email protected][/url]
thank you ,
kenzie

You don't need to use midiasource. You can use the free version of mediasource to make mp3 files on your pc from your CDs. www.musicmatch.com Once the mp3 files are on your computer's hard dri've, you can use Windows Explorer(right click on start, click on explore) to copy mp3 files to the player. First create folders on the player using windows explorer, then use windows explorer to copy songs into the folders on the player.

Zen Nano Plus lost important d

To all users!Do not copy important datas or profiles on flash memory disks like Zen. In case of crash no chance to recover your work or another data.Nothing is perfect,thats all.One year lucky Nano user Cyryl.in polisho wszystkich zawiedzionych u ytkownik w wszelakiego sprz cicha typu nano.Zapewne wielu czyta o warunki gwarancji tej firmy na produkty swoje i jak w moim przypadku warunki s nie do przeskoczenia.Zbyt uwierzy em pami ci flash,niby nie ulotna,a tu kube zimnej wody.Jednak te zawodzi jak ludzka i wszystkie wa ne dane,kt re jeszcze nie utrwali em na innych no nikach posz y si j... . Ten Zen Nano po gwarancji ju podda em naciskom buta.Wniosek taki, e trza robi kopie w locie na wielu no nikach jednocze nie. To tyleC.M.

I have the exact issue. I am trying to load the bible on to a zen nano plus and after much stilly behavior came to search why...
Its ~500 or so meg but 66 folders, 89 files total.
Does anyone know of a small mp3 player that can handle this? I really love the nano plus but that was the main issue of buying and if it cannot handle that it will be a gift for a kid somewhere
Can anyone tell me if Creative Zen V GB can hold 200 files or recommend one that can?Message Edited by docster on -08-200608:58 AM

Problem with Creative Zen Nano Plus 1 GB mp3 player please r

I bought zen nano plus? month ago and while i was transfering music into it it crashed ,? it looked like its no more readable so i disconected it from my pc , it needed format , i did format and tried to transfer some music again but the same problem appeared . I thought the memory card of the player is damaged and needs to be changed or repaired? , i gave it to customer support and after a few days they said they installed newer software version to the player , well i thought it will fix the problem . Once i got home i tried to transfer music and it crashed again , i couldnt even format it cause when i plug in the mp3 F: ( usb dri've ) does not respond. I gave the mp3 to customer support again , they filled up the mp3 with music six times and everything worked fine. But at home it still crashes while transfering , so i dont know what to think . On the packet where the mp3 was when i bought is written WORKS WITH WINDOWS VISTA ,?currently i have windows xp ,? can it be that i can only transfer music without prloblems with windows vista ? can it be that zen nano plus is created to use with windows vista ? Thanks for reading !

Did you install the driver on your PC? If not, then do it. Try reformatting the player as FAT. Next try tranferring a few folders full of mp3 files. Use windows explorer to drag and drop the folders? with files to the player. Now see if the player will play them.

Zen Nano Plus - Dead after 20 minu

Just received my player this morning. Connected and transferred a couple of albums via windows explorer. Disconnected and had a listen, sound was ok. Reconnected to add some more music. Paste operation froze windows explorer, safely remove hardware button did nothing and the only option was a hard reset. Now player wont switch on at all, not even a logo screen and pc doesn't recognize it so cannot reflash the firmware. Most disappointing.

Thanks for the tips shellshock. I spent quite some time yesterday trying to bring the player back to life to no avail, so its now winging its way back to Amazon.
Basically it went something like:
: 8am. Grab parcel from postman and unwrap excitedly
2: Plug player into spare usb port, my 64 bit OS recognised it straight away as a 'Zen Nano Plus' so no additional driver install necessary which is just as well because there doesn't seem to be one for 64 bit versions of Windows
3: Open windows explorer and copy two folders across to player as with any UMS device (Supertramp and Erik Satie no less)
4: Unplug player, have a listen for a few minutes and farmiliarise with the menu operations and manual
5: Reconnect player to PC, which again recognizes it correctly
6: Attempt to copy and paste a further folder of mp3's to the player using windows explorer at which point onimously the hourglass mouse cursor indicates work in progress without any sign of a progress bar appearing to indicate files in transit (the player does however display a data transfer in progress animation
7: After a couple of minutes ctl-alt-del clearly indicates windows explorer (and hence the data transfer operation) have stopped responding (my pc it should be noted has a respectable spec, was built last summer is not crash prone for no reason)
8: Bollocks says I, this is not quite going to plan. Forcing the process closed via task manager and attempting to use the 'safely remove hardware' function in the system tray locks the computer up totally forcing a hard reset
9: The Nano in the meantime has stopped displaying the data transfer animation so I unplug it from the PC and power it down thinking 'oh well, hardware is known to crash occassionally, i'll need to recopy the files after a reboot no doubt'. Hah, I should be so lucky.
0: Nano now refuses to start full stop. Not even a logo. Removing and replacing batteries minutes later as recommended has no effect, holding down the power button for over a minute has no effect, different batteries have no effect
: The PC now seems to think the dead Nano is a 'STMP3500' (i'm guessing this is the chipset used by the player) and furthermore wants drivers to match. Downloading latest drivers from Creative is useless as they are only 32 bit and will not work with Windows XP 64bit, so the PC is now having none of the dead Nano
2: Attemping to activate the emergency reset by attaching the Nano to a USB port (various ports tried) whilst holding down the power button for 20 seconds or so (several times) proves futile as all my PC now wants is drivers for a goddam 'STMP3500'!
3: Latest firmware from Creative does run ok but totally fails to find the player
4: 3pm. Player is unceremoniously re-wrapped with curses into its packaging and marched to the post office for despatch to Amazon's returns department for a refund
My guess is that the failed data transfer managed to wipe or corrupt the player firmware. I'm sure all computer users are used to system crashes now and again, but they certainly wouldn't expect to have to buy new hardware each time it happened. Creative R&D department should maybe revisit the way the Nano's OS is written and protected.
After all that i'm still searching for a decent mp3 player but can find none to match the spec of the Nano at the price. Reviews of cheaper alternati'ves indicate poor battery life and questionable sound quality. Iri'ver T30 doesn't support UMS so thats a no go.
All in all a pretty negati've experience. Perhaps I was just unlucky, maybe once the refund comes through I might even give the Nano another shot, especially as the price has just dropped again by about 3 quid on Amazon......

ZEN Nano Plus 1Gb Not Recognised, but 256Mb Works F

HI all, I've searched the FAQ but can't find anything like the problem I'm experiencing here.
I purchased a 256Mb Zen Nano Plus for my son at Christmas, and a Gb Zen Nano Plus for my wife. The 256Mb unit installed perfectly, works perfectly, no issues.
However the Gb unit does not install correctly - Windows XP SP2 recognises it as a Creative unit, although it takes an age for it to recognise the disk dri've. It appears in device manager as a generic storage volume with no drivers installed, and does not appear under My Computer - I can't even tell what firmware version is installed.
I've installed the correct drivers from Creative Technical Support. Have also tried to update the firmware, but the updater cannot find the Gb unit connected to the system.
After trying various driver updates on my own PC, uninstalling the software, reinstalling, Creative support suggested it's faulty and I should get a replacement.
Well the replacement arri'ved today and it has EXACTLY the same problems - can anyone help or advise?
Thanks in advance,
BT68

Arcl, I haven't a clue what's happening - have spent the best part of 5 days fiddling and installing/reinstalling. As you say, the drivers for the 256Mb and Gb are exactly the same, so why one unit should work perfectly and the larger unit refuse to work at all, I have no idea.
As stated elsewhere it appears to be some sort of compatibility issue, but I've tried it without ANY other USB devices connected, have updated my USB and Chipset drivers, and it's got me nowhere. Looks like I'll be getting a refund and going for a Sony player similar to my own, as although the software's clunky I know at least it works and is pretty much hassle-free.
Why does it seem to be a problem with the Gb units though? Both cadman and Nespa in the other thread are experiencing issues with the units, I assume they're Gb too?
BT68

Zen Nano Plus/MuVo TX FM/MuVo V2

I'm contemplating buying a Creative MP3 player, but I've never had one before and I'd like to know about a couple of features. What's really pressing on my mind is if the players support folders, meaning if I can chose a folder and play all the songs inside, or if the player just takes all the songs in all the folders, sorts them alphabetically and plays them.
I want a player with GB memory, and I'd like to use it as a USB storage, too, so it should support other filetypes. Radio would be great, and I'd like to know if the radio also functions when I'm on holiday in another country, maybe even on another continent.
Until now, it seems that the Zen Nano Plus, the MoVo TX FM and the MuVo V200 are my most likely choices, plus, I like their design and they're not too expensi've. But before I buy any of them, I'd really like to know all the differences between them, so I can make the right decision. It would be great if you could help me with that.
Thanks! AldaraMessage Edited by Aldara on 0--2005 07:08 PM

I can offer some questions answered for the N200/Nano Plus, there are many others here who are more knowledgeable on the flash players.
The Nano Plus does allow you to pick each folder and play them, depending on your play mode (shuffle, normal, repeat folder etc), the folder will play how it's been told to. But, the songs are played in alphanumeric order (Eg, ,2,3,a,b,c, so you'd need the songs like 0-track.mp3, 02-track.mp3 etc). I think all Creative Flash players work that way actually.
The Line-in on the Nano Plus isn't all that good, I wouldn't really use it tbh.
It can be used a flash dri've (as all the others can)
The Radio generally on the Nano/N200 (mine's an N200, so I'm not sure how much exactly it'd differ, but they are the same player, just rebranded) is usually very good for me. I'm in London, and with the autoscan feature, I pick up the radio stations I want to listen to. I did recently bring my player to Mauritius where I did also get a good reception (in the Capital and around the Island, not where I was staying, because that's well... on a hill, I never really did try it). I also tried it out in Australia, Perth, where I actually got nothing at all, not radio station on autoscan. If I did manually go to the radio stations I did get a muffled sound. This was only where I was staying, I didn't really have time to mess around with an mp3 player while I was out.
Hope that answers some questions, feel free to ask more.

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Zen Nano Plus WON'T START / RECOVERY / RES

Hello ZNP friends and fellow victims of frustration,
I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
What I do remember is this:
) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
2) I did double click it to call it up.
3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
4) I did leave the battery out of the nano plus during this operation.
5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
Creative should really have a clear set of instructions by now for fixing this problem.
Good luck!
Buck

Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

Zen Nano Plus 512MB Crash/Fre

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