Zen Nano Plus Co

Hi Support,
My Zen Nano Plus, the wordings and the serial number came off, how do i go about to change the cover? The rest of the Mp3 is working perfectly fine.
I called the technical helpdesk, they told me i need to change the whole player, i was so shocked.
Please advise further.

Changing the covers on the player may involve you actually breaking the player. I wouldn't recommend it as it also isn't screwed together, so you'd find it difficult to put it back together, if you didn't break anything taking it off.
My serial number has also wiped off, inc. all the writing on the back of the player. As long as you've got the serial number written down (it's also on the packaging as well if you still got that).
But as customer support said, to change the cover you'd need to buy a new player.

Similar Messages

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Zen Nano Plus WON'T START / RECOVERY / RES

Hello ZNP friends and fellow victims of frustration,
I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
What I do remember is this:
) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
2) I did double click it to call it up.
3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
4) I did leave the battery out of the nano plus during this operation.
5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
Creative should really have a clear set of instructions by now for fixing this problem.
Good luck!
Buck

Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

Creative Zen Nano Plus Media Explorer only works for administra

Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
Version is .0.03.
Thanks for any assistance.
Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

RMskater wrote:I think you need to change the permissions to "Everyone".
How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
I'm going to see if WMP0 has problems as well or if it's just the Creative ap
ps.
PB

Error Message when Trying to Rip to Zen Nano Plus

I use Zen Nano Plus Media Explorer and I get this message:
"Unable to lead database component. The program will now exit."
I can't figure out what is missing in order to correct the problem. Can anyone help me?
I use Windows XP Home on my HP Laptop.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Zen Nano Plus can't see new so

I have a GB CL Zen Nano Plus with 208 (WMA) songs in 6 folders (352 MB space used). When I add new WMA songs, they show up on Windows Explorer File Manager but won't play on the MP3 player. When the MP3 player is unconnected to the computer, I can't even see them on the player. The WMAs are not protected; we tried WMP 9 and 0 to rip the music files from CD. Heard that updating the Firmware might fix, but wanted to be sure. Any suggestions?

There are too many folders on your player - the ZNP can only see a total of 60 folders including any that don't have any music directly in them such as Artist folders. Connect your player and use Windows Explorer to rearrange your player so it uses less folders. When you say that the files aren't protected are you sure? WMP rips CDs to protected files by default so check in Tools, Settings to switch off Copy Protected. PB

Zen Nano Plus - can't move music to it all of a sud

My daughter has had a Zen Nano Plus for about 4 months - no problems up to now. She wanted to put some new music on it, and no matter what we try, we get an error - Transfer error - an error has occurred while transferring this file. I've tried it using a variety of software as well as drag and drop. We just bought my other daughter the identical player, and I can move music to hers with no problem - so it's not the computer or the connection. Any ideas? The player works fine with the music that's on it. Any ideas, or is it RMA time? Thanks!

Hi. What sounds like the same problem has happened to me my first time using the player. It's basically behaving as if it's full, when there is over 6MB of free space left. I read a thread on Amazon (from where I bought the player) and apparently this is a common problem with the Zen nano plus, so Amazon can't/ won't replace players with this defect :-( Do any experts out there think that the response to this problem could fix my issue too? So from now on I should transfer files into folders, instead of trying to transfer 500 songs all in one go? Cheers!

Zen Nano Plus: I can't get my CDs to play in original order...He

Hello. I'm new here.
I got a Zen Nano Plus 52 mb a few months ago. Installed the software on my computer. I'm not very computer literate.
Here's what's frustrating me: I can't seem to listen to my CDs in their original order.
) I put a CD in my computer
2) Whether I view the track list in Windows Media Player or in the Creative Media Menu the track list appears in its original order as seen on the CD.
3) I "rip" the CD to my Nano player.
4) When I disconnect the player and go to play the album the tracks are all mixed up and not in the original order anymore.
I've tried some different things but nothing seems to correct the problem. I'm hoping someone can direct me what to do. I'm very confused, as I don't understand much of the computer terminology I read.

As in other response, the Nano Plus does not read ID tag info for sorting (it does read part of the tag--song name---only for display while that song is playing). Tag info typically includes the track number. Windows Media Player plays tracks in order of track number contained in the ID3 tags. The Nano Plus only sorts by filename. You can rip your tracks in a format that is prefixed by the track number (for filename). This can be done in Windows Media Player and other programs. Somehow you ripped tracks without the track number first (which would solve your problem). You tracks should look like "0-Come Together-Bealtes.wma" or something like this. This is the FILENAME, as you would see in Windows Explorer. The track info is not visible in Windows Explorer views. You can see it from Windows Media Player or Creative Media Source Organizer, though. Other players like Zen Micro and Touch sort tracks and build the library database on ID3 Tag info, not filenames.

Problem with zen-nano-plus!! please help

i have the zen-nano-plus 52mb. and i try to update the firmware with latest version but i don't delete the music files in it.
i have started the instalation and the program asked me to delete the files on zen. (i didn't care keeping the files, so i continue the instalation)
when the program began to delete the files, after in few seconds i received an error messege from windowsoperating system reported error. the limit time on semaphore it's over.) now i have an 0.00.00 firmware version and i can't use the zen-nano because it's not starting. i have tried with the recovery tool but same situation it happend again. please help me if anybody knows something!!!!

Go to Creative.com and click the Support link. Look for the firmware driver for your Zen Nano and follow the directions. I had to do this to fix my Zen Nano Plus, because it had the exact same problem that yours had.
Good luck!

Zen Nano Plus - Used Battery vs. New Battery Prob

I downloaded some WMA files from Walmart.com and successfully transferred them to my Zen Nano Plus. They played fine. But the battery, which was already low on power, died. I switched in a new battery and tried playing WMA files, but they would only play for about three seconds before the mp3 player shut off.
I switched back in the old battery and the WMA files played just fine.
Both the old and new battery play the MP3 files, so there's no problem there.
Is the problem related to voltage or something? Please help.

Known issue, check [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=40235&view=by_date _ascending&page=">this thread[/url].
No solution yet, I'm afraid.

Zen Nano Plus 1GB Dead Lines (Pixels) on

Hi,
I recently bought a Zen Nano Plus from japan. Once I'm back to Thailand, I found my GB Zen Nano Plus has one line disappeared from the LCD. It was OK as long as I happy with the quality of it. After one month, there were 4 lines was disappeared from my LCD screen. Then I can't read my screen.
The question is, Now I'm in Thailand but I bought my Zen Nano from Japan. How can I claim my LCD to get it fix?
Please help ((

Hi Nitipong! the same happened to me, but I bought it in USA and now I'm in Brazil. What you did to get it fixed?

Zen Nano Plus armband in Austra

Hi all
I've spent a lot of time researching what mp3 player to buy. I eventually decided on the Zen Nano Plus due to it's size, features, good reviews, and being able to use the armband for running and gym work.
Until I discovered the armband is unavailable in Australia! According to the Creative website, the armband is a standard accessory included in the box if you li've in the US. In the UK, it is available from the website as an optional accessory. But it's not available at all in Australia.
Without starting a discussion on why Creative would market in this way, does anyone have any suggestions on how I might source an armband, with or without the player? I am happy to purchase from US websites, but I haven't come across any that will ship to Australia. Creative themselves certainly don't, neither the US or UK sho
ps.
Does anyone know of an online US retailer that will ship to Australia? Does anyone have one that they don't want?
Cheers
MarkMessage Edited by ClownDogger on 0-3-2006 05:06 AM

Woohoo! Success, at last.
Found an Australian online retailer that ships to Australia (obviously). It looks like this mob has imported a stack of Zen Nano Plus's, complete with silicon case and armband.
http://www.mp4store.com.au/category4_2/product222/product_info.html
I ordered late on Monday night and it was in my hands on Wednesday morning. About $255. And the best bit - available in orange! Most retailers only seem to stock black or white. Also in light blue or silver apparently.
Very happy, finally. Thanks to all for trying to help.
Clowndogger - I hope you haven't switched to iri'ver!
Quelly.

Zen Nano Plus Lin In Iss

I have a Zen Nano Plus. I purchased it for recording church messages. I run the cord from the line in to the church sound board. The recording is good, however, the nano sometimes shuts down during the middle of the sermon. What would cause this problem
? Is there a special setting or fix?Please help

Hi,
Sorry to hear you are having problems. There is no setting for this as this isn't normal behaviour. I'd suggest loading the latest firmware onto the unit and also checking the box "Format Data Area" when given the option to during the firmwares install.
The firmware is available from here .
http://uk.europe.creative.com/suppor...ame=Windows+XP
Hope this hel
ps.
John

Zen Nano Plus: Line in recording from micropho

I've got a Creative Zen Nano Plus and was very happy about its ability to encode MP3s from the line in jack.
Since the integrated microphone is not very good for recording (especially loud music) I tried to connect a microphone to the line in jack. Unfortunately I had to recognise that it doesn't record anything no matter if "Sync Track" is on or off.
I'd be glad if someone can tell me what exactly the problem is. Do I need some kind of special microphone (I read somewhere that it has to be "pre-amped", whatever that may mean) or is the line in jack designed for just recording from devices like a CD player? Help is very much appreciated. :-)

Big bump.
I did some research quite a while ago and thought that I should report the results for people also having that problem.
A line-in jack is not a microphone-in jack. The difference between them is that the former is not supplied with electricity, so it can't power simple external microphones on its own. Thus, a real microphone-in jack is needed, though none of the Creative products has one included. You will still need a pre-amped microphone to get recordings with proper volume, though. A good and cheap solution is the Archos Stereo Microphone that comes with a preamplifier including volume adjust (http://www.archos.com -> Accessories -> Audio accessories).
Microphone-in jacks can be found for example in the iri'ver iFP-7** and iFP-8** series. Since this players are discontinued and newer models don't have these jacks, it's kind of hard to still use that feature.

Having same Zen Nano Plus problem as Golden Oldi

I didn't want to hijack Paloma's post, but was amazed when I read it because the same thing is happening to me!
My new Zen Nano Plus <EM>just</EM> arri'ved in the mail 2 days ago, I downloaded the software, connected the player to register it and got the USB connection symbol. When disconnected it does NOT switch on when I press or hold the scroll button.
I do believe I followed all instructions carefully, but something is really wrong. I'm not computer/electronics illiterate, but a wiz I ain't! I'd really appreciate any help! Thanks!

keaton wrote:
how do i do that? (connect it in recovery mode)
See my reply in this post.
PB

Creative Zen Nano Plus..cords..warnin

Hello. i just got a Creative Zen Nano Plus and while I was going through the manual that came with it I noticed there was a warning about the cord(s): "WARINING: The cord(s) included with this product may contain chemicals known to the State of California to cause cancer and birth defects or other reproducti've harm. Wash hands after handling. " I'm wondering if Creative has changed the components of these cords. And if so can they be replaced somehow. I don't want to use a cord that may cause cancer or birth defects.

From a previous thread on this:
California law states that notification should be given if a product contains certain amounts of lead. Many types of electrical cords use small amounts of lead to make them more flexible and the USB cord used with many of our products is no different.
I believe a more official source of information regarding the Lead disclaimer, it's origin and purpose, can be found here: http://www.oehha.ca.gov/prop65.html
Cat

Zen Nano Plus Co

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