Zen Nano PLUS - Firmware Broke My Ze

Please help me .
I have read through countless threads here looking for the answer on what to do when...
...your Zen Nano Plus is passed warranty, you install the latest firmware, and your player is no longer readable by your USB ports.
Before I tried upgrading the firmware it would detect it as what it was -- a Zen Nano Plus. Now, however, I plug it in and I <EM>don't even get a notification that Windows detects it even so much as a generic device</EM>.
Everyone says: <EM>Revert back to an older version of firmware.</EM>
Question: HOW DO I ACCOMPLISH THIS WHEN ) I CAN'T TURN MY PLAYER ON AND 2) IT IS NOT BEING READ WHEN I PLUG IT IN?
Sorry about the caps, but I feel Creative is about to let me down after all these years. Did I waste money on this thing or is there an actual solution that works?
My friend's dad had this exact same problem. He took it back and exchanged it for another Zen Nano Plus <EM>and it did the same thing agan</EM>.
Thanks in advance.
PS - Thanks to Creative for being acti've in these forums and trying to help their customers who have given Creative their hard earned money that they earned working at a job.

IT WORKED!!
PeeBee you are the man for your post in this thread:
http://forums.creative.com/creativel...d=279272#M6263
All this is Creative's doing, though, for their lackluster support for their own product. In one thread they specifically say <EM>Zen Nano Plus has no recovery mode</EM>. Why does it take non-Creative staff such as yourself to call them out and help with these issues? My friend's dad had to take time out of his day to dri've back to Best Buy to exchange it (TWICE). If only Creative would administer care in their own product support then threads centered around Creative's MP3 players being beat down by their own firmware wouldn't have over a thousand thread views each by people looking for retribution for a piece of junk they think they wasted their money on.
Thank you, PeeBee. I, on the other hand, am investing in Apple next time due to lost faith, faith that has been religiously stood by since the beginning days of Dr. Sbaitso. If this thread gets deleted rather than replied to by a mod, admin, or Creative staff member then it means I'm right.

Similar Messages

Creative Zen Nano Plus Firmware Upgrade 1.03

Hi everyone,
Just wanted to make you aware of an update that has just been posted on our site.
<TABLE cellSpacing=0 cellPadding=0 width=540 bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD height=5><FONT color=blue> (<FONT color=#222222 size=><B>.6 MB</B>) </TD>
<TD><FONT color=#222222 size=>2 Sep 05 </TD></TR></TBODY></TABLE>
<TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
<TBODY>
<TR>
<TD colSpan=2><B>Filename: </B><B>ZenNanoPlus_PCFW_LF__03_02.exe</B></TD></TR>
<TR>
<TD colSpan=2> ZENP-FWARE-2-LF
<DIV id=ShortDesc>
This upgrade improves the functionality of your Creative Zen? Nano Plus player. For complete functionality, make sure that you meet the requirements listed below before installing this upgrade.
<DIV id=Features>
<EM>Enhancement:</EM>
Supports Thai unicode character display.
</LI>
<DIV id=Fixes>
<EM>Fix</EM>:
Ensures proper functionality of WMA playback when you move forward or backward within a track.
Improves Shuffle mode randomization when you play back a large number of MP3 tracks.</LI>
<DIV id=Notes>
<EM>Requirements:</EM>
Microsoft Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition (SE)
Available USB port (version . or higher)
Creative Zen Nano Plus player
For Windows 98 SE only: Creative Mass Storage drivers .05.0.250 or later, available from the Installation CD or the Internet</LI>
<EM>Notes:</EM>
This firmware upgrade only works with Creative Zen Nano Plus players. Do not install this upgrade for other players.
You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before upgrading the firmware.
To install this firmware upgrade, do the following:
Download the ZenNanoPlus_PCFW_LF__03_02.exe file into your local hard disk.
Connect your player to your computer.
Double-click the firmware upgrade file.
When prompted to set your player in Recovery mode, disconnect your player from your computer.
Press and hold the Play button while connecting your player to your computer's USB port.
Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
Release the Play button when the Find New Hardware dialog box appears on the computer screen.
Follow the instructions on the screen to install recovery drivers for your player.
Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
</LI>
</TD></TR></TBODY></TABLE>

I went ahead and updated it anyway. One little thing I noticed was now the volume only goes up to 25 like my Zen Touch instead of 40 or whatever that it did before. Same loudness, different numbers only. Other than that, I have not noticed anything different, but it seemed to work OK scrolling through a song with the old firmware. I did not, obviously, do a detailed comparison.

Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

Hi all,
I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
So I am here asking again.
I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
I'm also running windows XP SP2
Can anyone help me?
Thank you in advance
Marcelo Lopes
Rio de Janeiro - Brazil

Hello-
I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
. Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
2. Install the latest driver by double clicking on the file name.
3. Unplug the player from a computer if it is plugged.
4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
5. Press and hold the Play button while connecting the player to the USB port.
6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
0. Format the player if you are prompted to do so.
It is recommended that you stop your player properly before physically disconnect it from your PC.
To stop your player in Windows XP, Windows 2000 or Windows ME
Click on the Safely Remove Hardware icon on the Taskbar, click Safely remove USB mass Storage device, and disconnect your play when you are prompted to do so.
To stop your player in Windows 98SE
Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
Good luck.

Zen Nano Plus firmware upgrade to 1.14

I just tried to update the firmware to .4.03 and in the process said it would restart the mp3 player. Upon doing so the unit now is dead and will not turn on at all. I tried the recovery for flash players and nothing will make it turn on. Has anyone else seen this happento their unit after trying to upgrade the firmware Any help of what to try next would be appreciated but I did try to hit the play button many times while plugging into the computer with no luck. That did not work. The unit will not turn on now at all after trying to do the firmware upgrade. Thanks. SR

I just fixed my Nano Plus using this website from CL.
Goto the Knowledge Base and key in this Solution ID: 265 Worked great. Thanks, SR

Zen Nano Plus: How to resolve issues with installing firmware 1.14

So .... I managed to kill my Zen Nano Plus when installing firmware version .4.03, but fortunately I've managed to bring it back to life again. :-)
Here's what I did wrong, and how you can avoid the mistakes that I made ...
I attempted to install the newly released "Creative ZEN Nano Plus Firmware .4.03" from my Windows 2000 system. However, I had not previously installed the "Creative Mass Storage Driver .07.00.250". In fact there seemed to be no reason to install these mass storage drivers as the Nano Plus player was always recognized by my system. However, while installing the firmware upgrade, it seems that the player is set to recovery mode and therefore the mass storage driver needs to be installed prior to upgrading the firmware.
I realized this partway through the firmware upgrade when prompted for the "StMp3Rec.sys" driver. I then successfully installed the mass storage driver then attempted to continue with the firmware upgrade. Unfortunately, the firmware software "froze" and the process had to be killed. My Nano Plus player now wouldn't turn on and my system would not recognize it. I then read how to set the player in recovery mode, and was able to see the player listed as "STMP3500" when examining my attached USB hardware (using the "Unplug or Eject Hardware" dialog).
To install the driver, I then looked at all hardware in my "Device Manager" (right click on "My Computer", select "Properties", choose the "Hardware" tab, click on the "Device Manager" button) then selected the "STMP3500" device. Right clicking and selecting "Properties" (or double clicking) brings up the properties dialog and from there I chose the "Reinstall Driver" button. I specified the driver location: "C:\Program Files\Creative\Creative Mass Storage Drivers\StMp3Rec.sys" and the driver then successfully installed. Finally, I successfully installed the firmware upgrade and all is now working well.
Here's the bottom line:
Be sure to install the "Creative Mass Storage Driver .07.00.250" prior to upgrading to the "Creative ZEN Nano Plus Firmware .4.03".
Maybe it is because I beta tested six or seven different Rio MP3 player models (until D&M Holdings discontinued the Rio brand), or because I have worked as a software developer for eight years - but I tend not to install any software that does not appear to be required. The Creative firmware upgrade software could be greatly improved by including a simple check to see if the Creative mass storage drivers are installed before accessing the player.

This has been answered many times here. Delete a few files on the player. Create a few folders on the player. Move the songs on the player into the folders. Now add more songs to the player into the folders. There is a limit on how many items the player will allow in the root.

Zen Nano Plus transfer prob

Am having trouble transferring .wma files to my Zen Nano Plus even though it has 590MB free. When I try to transfer anything using Creative Source I keep getting a "transfer error" message. Have tried reorganising files into folders to cut down on memory used in the root folder - but it doesn't seem to help. It's even stopped letting me transfer between folders. Has anyone else had this problem.. Anyone know what to do??

I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
Zen Nano Plus Firmware Update:
http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
To install this firmware upgrade, do the following:
- Connect your player to your computer.
- Double-click the firmware upgrade file.
- When prompted to set your player in Recovery mode, disconnect your player from your computer.
- Press and hold the Play button while connecting your player to your computer's USB port.
- Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
- Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
- Follow the instructions on the screen to install recovery drivers for your player.
- Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

ZEN Nano Plus free

Well, I have the following problem:
Well for some reason my ZEN Nano Plus keeps showing the Creative logo, i just can be turned off by removing the battery. I tried the updater from the website (already using latest firmware). But whenever i connect my ZEN with the computer and try to access it my explorer freezes for at least -2 minutes or freezes completely...
Plz help!

I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
Zen Nano Plus Firmware Update:
http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
To install this firmware upgrade, do the following:
- Connect your player to your computer.
- Double-click the firmware upgrade file.
- When prompted to set your player in Recovery mode, disconnect your player from your computer.
- Press and hold the Play button while connecting your player to your computer's USB port.
- Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
- Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
- Follow the instructions on the screen to install recovery drivers for your player.
- Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

Zen Nano PLus dead after firmware upd

I wanted to update the firmware of my Zen Nano PLus, so I got the correct file off the creative site. I connected my mp3-player and executed the firmware update file. Everything went as it should do. It brought up a pop-up window of windows asking to search for new Hardware. I accidently closed it. Then the whole firmware updating process stopped. I closed the window of the updating process and tried to restart the firmware update file. I didn't work because the player wasn't even found by the computer. The bad thing about it is, that I cant do anything with my player since the computer cant even talk to it. I cant turn my player on/off: it is pretty much dead. No connection to computer status diagram appears, nothing. I tried the rescue tool of creti've, it didn't find the player either.
Any Ideas what can help?

~PROBLEM SOLVED~
removed battery, pressed Start, connected USB, found as damaged, firmware update, works fine!!!

Zen Nano Plus - Connection Problems and Firmware Upgrade probl

Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
I eventually got it by doing this:
While the Firmware Update software was "Searching" for a device, I kept on unplugging and plugging in the Zen Nano Plus from the USB cable while holding down the Play button, unti it "caught". I tried this since I noticed it would initially see the unit saying "A device has been detected in recovery mode...", but then throw the unit into "non-recovery" mode and hence force the Firmware Update software to keep on searching.
Anyhoo, after it did finally "catch" it (after about 0 times unplugging/plugging while holding the Play button down), it showed my firmware as .03.02, and so I did the upgrade to .0.03. The upgrade said "Complete". I then take the unit off of USB, and put my battery back in. and. uhm. well. Now it won't turn on at all. *sigh*
So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
-taka

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

Zen Nano PLus song list probl

I had transferred about 00 songs into my zen nano plus but when I played it, I realised that I had lost alot of songs. Check the system info and it states that I have only 34 songs in the player. When i check back on my pc, it indicates that i have 00 songs in my player.
I owned the gb version and have only transferred less than half of its capacity.
I have the updated firmware and driver installed and my songs are all mp3 format. Therefore there shouldn't be a reason the player can't play my songs.
Thanks,
NinaMessage Edited by arnina on 06-04-2006 09:40 AM

So after I posted my initial qns, I went through the forums and found out that flash based players couldn't handle too many folders. I had transferred my songs using wmp sync and by doing so, the player created folders for each individual artist and broke down further into albums. This would have been great for hdd players but not for flash based ones.
What I did was to just transfer the songs individually using the explorer. It's a tad hassling but it doesn't create all those folders.
Hope that this help for any other new users of zen nano plus or flash based player. Feel a bit idiotic answering my own question though.
Jaded_Whisper if you have any more questions, you could pm me. I could try to help you with all my newbie expertise. LoL
Cheers,
Nina

Zen Nano Plus WON'T START / RECOVERY / RES

Hello ZNP friends and fellow victims of frustration,
I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
What I do remember is this:
) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
2) I did double click it to call it up.
3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
4) I did leave the battery out of the nano plus during this operation.
5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
Creative should really have a clear set of instructions by now for fixing this problem.
Good luck!
Buck

Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

Zen V Plus firmware wishl

I could not find a wishlist for the Zen V / V Plus, so here it is.
Plain and simple just like the other player wishlists. No questions and no discussions. Just topics with firmware improvements for Zen V / V Plus. Hopefully, the Creative developers will see this.
The Zen V Plus is a great multi-function DAP, almost perfect for its niche. It only needs a few improvements.
A list in order of importance to me (most important first):
) Improve the current bookmarking mechanism by saving the current playlist along with the current audio track position. Currently, if you are listening to track number 0 out of 20 tracks for an audiobook and save it to a bookmark, restoring that bookmark will restore only the one saved track to the current playlist. You have to manually add back the other tracks to the current playlist.
2) When powering-off on a paused audio track, the Zen should power-on paused to the same position in the audio track. Currently, the Zen V powers-on paused to the beginning of the same audio track. I listen to a lot of audio books and track position is important in a power-on resume.
2a) Option to treat an album as continuous audio content so that a rewind started in track 6 will back into track 5 continuously (in other words from the beginning of track 6 to the end of track 5 and so on). This is very important for listening to audio books.
3) Add FM tuner radio recording.
4) When scrolling a long list of songs, the scrolling should accelerate.
5) The lower end of the volume scale in terms of loudness should be quieter. I listen with high sensitivity IEMs at night and level one is too loud.
6) Audible.com tracks should be in their own album named Audible. Right now they fill up the Album selection list. I have about 40 Audible.com tracks on my Zen V Plus and about 20 music albums. The Audible.com tracks clutter up the album list.
7) When configuring the menu, unchecked top level items should move into the EXTRAS menu. In other words, unchecking PHOTO would move it into EXTRAS.
8) Option to backup all Zen V settings and radio presets to the PC.
9) Allow charging of the Zen V from an ordinary (not Win XP) USB port or from an ordinary USB charger.
0) Add a sensitivity (low and high) option and/or an AGC (auto gain control) option to voice recording for close and distant recording.
) An option to select all tracks EXCEPT speech tracks like Audible.com tracks, podcasts, and audiobook tracks, so that Shuffle mode will play only music. This might be done by having a setting for genre exclusions (speech, audiobook, podcast, and so on)
2) A fade in/fade out option.
3) A configurable HOLD option (lock all, not volume, not play/pause, not both).
4) Scheduled FM recording.
It would be nice if the Zen V Plus could play compressed video, but I presume that with a small battery and low power processor, this is not possible.Message Edited by IpaqMan on 2-05-200609:2 AM

Glad this form is here. I was considering buying a Zen V Plus. I currently use a zen nano plus to listen mostly to audible books. My complaints:. Can't lock it so that if it's sitting in a purse it sometimes accidently turns on and then keeps going until it sues up the battery2. You have to scroll through everything on the zen nano plus in order to get to the book you want to listen to.I thought I would change to the Zen V Plus but am very concerned that you can't rewind within a track. Iuse that a lot and don't want to only be able to go back or forward to a a chapter or track. I tried using a Sandisk Sansa?c40 which had this characteristic and it drove me crazy and I went back to my Zen Nano.
I 'd like a player that has a menu so that you can choose the book or music you want to go to from a menue - withhout scrolling , but that allows you to rewind\fastforward inside the book by the second. ANy ideas?Thanks?Message Edited by lisamp3 on 05-0-20072:26 PM

Zen Nano Plus can't see new so

I have a GB CL Zen Nano Plus with 208 (WMA) songs in 6 folders (352 MB space used). When I add new WMA songs, they show up on Windows Explorer File Manager but won't play on the MP3 player. When the MP3 player is unconnected to the computer, I can't even see them on the player. The WMAs are not protected; we tried WMP 9 and 0 to rip the music files from CD. Heard that updating the Firmware might fix, but wanted to be sure. Any suggestions?

There are too many folders on your player - the ZNP can only see a total of 60 folders including any that don't have any music directly in them such as Artist folders. Connect your player and use Windows Explorer to rearrange your player so it uses less folders. When you say that the files aren't protected are you sure? WMP rips CDs to protected files by default so check in Tools, Settings to switch off Copy Protected. PB

Problem with zen-nano-plus!! please help

i have the zen-nano-plus 52mb. and i try to update the firmware with latest version but i don't delete the music files in it.
i have started the instalation and the program asked me to delete the files on zen. (i didn't care keeping the files, so i continue the instalation)
when the program began to delete the files, after in few seconds i received an error messege from windowsoperating system reported error. the limit time on semaphore it's over.) now i have an 0.00.00 firmware version and i can't use the zen-nano because it's not starting. i have tried with the recovery tool but same situation it happend again. please help me if anybody knows something!!!!

Go to Creative.com and click the Support link. Look for the firmware driver for your Zen Nano and follow the directions. I had to do this to fix my Zen Nano Plus, because it had the exact same problem that yours had.
Good luck!

Zen Nano Plus Lin In Iss

I have a Zen Nano Plus. I purchased it for recording church messages. I run the cord from the line in to the church sound board. The recording is good, however, the nano sometimes shuts down during the middle of the sermon. What would cause this problem
? Is there a special setting or fix?Please help

Hi,
Sorry to hear you are having problems. There is no setting for this as this isn't normal behaviour. I'd suggest loading the latest firmware onto the unit and also checking the box "Format Data Area" when given the option to during the firmwares install.
The firmware is available from here .
http://uk.europe.creative.com/suppor...ame=Windows+XP
Hope this hel
ps.
John

Zen Nano PLUS - Firmware Broke My Ze

Similar Messages

Maybe you are looking for