Zen Nano Plus: How to resolve issues with installing firmware 1.14

So .... I managed to kill my Zen Nano Plus when installing firmware version .4.03, but fortunately I've managed to bring it back to life again. :-)
Here's what I did wrong, and how you can avoid the mistakes that I made ...
I attempted to install the newly released "Creative ZEN Nano Plus Firmware .4.03" from my Windows 2000 system. However, I had not previously installed the "Creative Mass Storage Driver .07.00.250". In fact there seemed to be no reason to install these mass storage drivers as the Nano Plus player was always recognized by my system. However, while installing the firmware upgrade, it seems that the player is set to recovery mode and therefore the mass storage driver needs to be installed prior to upgrading the firmware.
I realized this partway through the firmware upgrade when prompted for the "StMp3Rec.sys" driver. I then successfully installed the mass storage driver then attempted to continue with the firmware upgrade. Unfortunately, the firmware software "froze" and the process had to be killed. My Nano Plus player now wouldn't turn on and my system would not recognize it. I then read how to set the player in recovery mode, and was able to see the player listed as "STMP3500" when examining my attached USB hardware (using the "Unplug or Eject Hardware" dialog).
To install the driver, I then looked at all hardware in my "Device Manager" (right click on "My Computer", select "Properties", choose the "Hardware" tab, click on the "Device Manager" button) then selected the "STMP3500" device. Right clicking and selecting "Properties" (or double clicking) brings up the properties dialog and from there I chose the "Reinstall Driver" button. I specified the driver location: "C:\Program Files\Creative\Creative Mass Storage Drivers\StMp3Rec.sys" and the driver then successfully installed. Finally, I successfully installed the firmware upgrade and all is now working well.
Here's the bottom line:
Be sure to install the "Creative Mass Storage Driver .07.00.250" prior to upgrading to the "Creative ZEN Nano Plus Firmware .4.03".
Maybe it is because I beta tested six or seven different Rio MP3 player models (until D&M Holdings discontinued the Rio brand), or because I have worked as a software developer for eight years - but I tend not to install any software that does not appear to be required. The Creative firmware upgrade software could be greatly improved by including a simple check to see if the Creative mass storage drivers are installed before accessing the player.

This has been answered many times here. Delete a few files on the player. Create a few folders on the player. Move the songs on the player into the folders. Now add more songs to the player into the folders. There is a limit on how many items the player will allow in the root.

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Zen nano plus how can i delete all so

i managed to install several songs? but now i would like to delete them and put some new music on my nano plus? my computer skills are small but i can follow directions please help any body

Connect your player and then view it using My Computer in Windows.
Your player will be given a dri've letter so navgate through the file structure to see the files.
Select the ones you want to delete and press Delete like you would for files on your PC.
PB

How to resolve issues with opening the App Store, PhotoBooth, Terminal etc.?

Hi,
For about maybe a week now I've been experiencing problems with my Macbook Pro(Late 2011) running on Mavericks(10.9.2). At first the main problem was the Mail app. All incoming is received but when you click to view the messages it either doesn't load or the application just crashes. The other problems that came up were the App Store not opening and presenting the error number -1712. Other applications that won't open are Maps, PhotoBooth, iBooks, QuickTime Player, Preview, Contacts and a few more.
Things I have done so far to help fix the problem:
1. Go into Disk Utility and Verify and Repair the disk. First scan the disk was ok but on the second scan I was presented with one error and was fixed when repairing in recovery mode.
2. Resetting the NVRAM.
Looking forward to your replies and hopefully you can help me out.

Nothing will happen which you already done some troubleshooting steps. need to remove some plist files from your system for that you have to contact apple or you can also chat with them
http://www.apple.com/support/macbookpro/

Problem with Creative Zen Nano Plus 1 GB mp3 player please r

I bought zen nano plus? month ago and while i was transfering music into it it crashed ,? it looked like its no more readable so i disconected it from my pc , it needed format , i did format and tried to transfer some music again but the same problem appeared . I thought the memory card of the player is damaged and needs to be changed or repaired? , i gave it to customer support and after a few days they said they installed newer software version to the player , well i thought it will fix the problem . Once i got home i tried to transfer music and it crashed again , i couldnt even format it cause when i plug in the mp3 F: ( usb dri've ) does not respond. I gave the mp3 to customer support again , they filled up the mp3 with music six times and everything worked fine. But at home it still crashes while transfering , so i dont know what to think . On the packet where the mp3 was when i bought is written WORKS WITH WINDOWS VISTA ,?currently i have windows xp ,? can it be that i can only transfer music without prloblems with windows vista ? can it be that zen nano plus is created to use with windows vista ? Thanks for reading !

Did you install the driver on your PC? If not, then do it. Try reformatting the player as FAT. Next try tranferring a few folders full of mp3 files. Use windows explorer to drag and drop the folders? with files to the player. Now see if the player will play them.

Problems running creative zen nano plus and nomad muvo on same compu

We have 2 nomad muvo mp3 players and now a zen nano plus .Have had constant problems with the media organiser .
Installed zen nano plus and selected enable smart fit to get maximum amount of songs and it worked fine but as soon as we tried to install software for the 2 nomad players it would not work smart fit for any of them.
Uninstalled everything and got the zen software in and it was running ok but then seemed to have problems and although smart fit was enabled it just copied files as the original mp3.
It then fatally crashed yesterday and I am awaiting a replacement as I had only had it for 2 days.
Is it possible to run all 3 and to be able to use smart fit on all 3 players or am I better off having just one working and using the file converter for the other 2.


Make sure that you have installed the MediaSource plugin for MuVo in order to get SmartFit You have to access SmartFit via the MuVo node of the Sources window in MediaSource. You won't see SmartFit if you access your MuVo via the My Computer node of the Sources window in MediaSource..
Here is what you should do to get the latest MediaSource software:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- (Depending on your firmware)
Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.
or:
Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.
- Download and install the latest Creative MuVo plugin .0.05 for Creative MediaSource from your product download site.
- Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Zen Nano Plus Installationsprob

Hallo,
bitte HILFE
Ich versuch eine Zen Nano Plus MP3 auf einem Medion Pc zum laufen zu bringen.
. Versuch
Windows XP SP
Firmware .03 (Zen Nano Plus)
2. Versuch
Windows XP SP2
Firmware .03 (Zen Nano Plus)
3. Versuch
Windows XP SP2
Firmware .0 (Zen Nano Plus)
Er erkennt den Player zeigt ihn aber mit gelben Ausrufezeichen im Ger?temanager.
Von Medion gibt es kein Update f?r den USB Chipsatz
Hat jemand noch eine Idee
Danke
Gruss
Tobi

translation from babblefish:
Hello
AID asks
To bring run MP3 plus I attempt a zen Nano on a Medion pc to that.
St attempt Windows Xp SP firmware .03 (zen Nano plus)
2Nd attempt Windows Xp SP2 firmware .03 (zen Nano plus)
3Rd attempt Windows Xp SP2 firmware .0 (zen Nano plus)
It recognizes shows the Players it however with yellow exclamation signs in the devices manager.
Of Medion, it gives no Update for the USB chip sentence
Someone has another idea
Thanks
Greeting Tobi

Zen Nano Plus - WMA fi

I have a gb zen nano plus and was having problems with the unit shutting off randomly. I installed the most recent firmware, but now the player skips all licensed wma files. All mp3s now play without a problem, but the wma files won't play.
Any ideas? thanks.

Licenced WMA files... where are they from? And are they still on your computer and in the WMP or Mediasource library? If they are from a major download store, it probably thinks you are copying them. Any chance (cough cough) that you could convert them to MP3 by re-ripping them from a burned cd?

Problem with Zen Nano Plus--Please He

I just bought a GB Zen Nano Plus about a week ago. It worked fine until I had to change the battery. Now every time I play the mp3 music it automatically shuts down. I messed around with it and I figured out that every time the backlght shuts off, so does the player. It only does this while playing mp3 music (I can isten to the radio for as long as I want). This is pretty wierd because when I use the battery that came with the player, which is almsot totally dead, it doesn't do that.
If anyone has had this problem or knows how to fix it, please respond.

Are you logged on as an Administrator?
PB

Problem with zen-nano-plus!! please help

i have the zen-nano-plus 52mb. and i try to update the firmware with latest version but i don't delete the music files in it.
i have started the instalation and the program asked me to delete the files on zen. (i didn't care keeping the files, so i continue the instalation)
when the program began to delete the files, after in few seconds i received an error messege from windowsoperating system reported error. the limit time on semaphore it's over.) now i have an 0.00.00 firmware version and i can't use the zen-nano because it's not starting. i have tried with the recovery tool but same situation it happend again. please help me if anybody knows something!!!!

Go to Creative.com and click the Support link. Look for the firmware driver for your Zen Nano and follow the directions. I had to do this to fix my Zen Nano Plus, because it had the exact same problem that yours had.
Good luck!

Don't buy 1GB Zen Nano Plus!

After trying countless attempts to resolve the issue of my Zen Nano Plus turning off by itself after 0-5 seconds, I have decided to return the product. I did as their Customer Tech Support said ( install the firmware, hit the reset button, hit the reset button and then try to install the firmware...), but nothing worked. I had owned the mp3 player for only day, and was never able to listen to any of the music I downloaded onto it. Yesterday I purchased a Samsung player, and hope to have better luck with it.

Ok... Maybe If you woulod have asked help here some ppl like me would have helped you! I bought one (Zen Nano Plus Gb) for my mom and it works perfectly. I found out that if you are using the compact mode in the creative media explorer it makes a mysterious problem with the mp3. This fonction transfers songs into wma format to save space. But I don't know why, when you use this, your mp3 close for no reason after 0 to 5 seconds. What I did is that I remove all the transfered song and I transfered the original version (in mp3 fornat) to the mp3. To my surprise it worked perfectly!!!
Creative could you please check your software or the firmware compatibility with that fonction!?
And by the way, next time you got something that doesn't work as it should, remember to ask on the forums, it also helps!
Thanks

Zen Nano PLUS - Firmware Broke My Ze

Please help me .
I have read through countless threads here looking for the answer on what to do when...
...your Zen Nano Plus is passed warranty, you install the latest firmware, and your player is no longer readable by your USB ports.
Before I tried upgrading the firmware it would detect it as what it was -- a Zen Nano Plus. Now, however, I plug it in and I don't even get a notification that Windows detects it even so much as a generic device.
Everyone says: Revert back to an older version of firmware.
Question: HOW DO I ACCOMPLISH THIS WHEN ) I CAN'T TURN MY PLAYER ON AND 2) IT IS NOT BEING READ WHEN I PLUG IT IN?
Sorry about the caps, but I feel Creative is about to let me down after all these years. Did I waste money on this thing or is there an actual solution that works?
My friend's dad had this exact same problem. He took it back and exchanged it for another Zen Nano Plus and it did the same thing agan.
Thanks in advance.
PS - Thanks to Creative for being acti've in these forums and trying to help their customers who have given Creative their hard earned money that they earned working at a job.

IT WORKED!!
PeeBee you are the man for your post in this thread:
http://forums.creative.com/creativel...d=279272#M6263
All this is Creative's doing, though, for their lackluster support for their own product. In one thread they specifically say Zen Nano Plus has no recovery mode. Why does it take non-Creative staff such as yourself to call them out and help with these issues? My friend's dad had to take time out of his day to dri've back to Best Buy to exchange it (TWICE). If only Creative would administer care in their own product support then threads centered around Creative's MP3 players being beat down by their own firmware wouldn't have over a thousand thread views each by people looking for retribution for a piece of junk they think they wasted their money on.
Thank you, PeeBee. I, on the other hand, am investing in Apple next time due to lost faith, faith that has been religiously stood by since the beginning days of Dr. Sbaitso. If this thread gets deleted rather than replied to by a mod, admin, or Creative staff member then it means I'm right.

Zen Nano Plus showing Probl

I am using Zen Nano plus. Somedays back I found it is not showing any of the mp3 files in it addtioanally some picture files also not able see.
But when I try to see the memory consumed it is showing as if those files are still there. I can't play any music as it is saying a error no music file found. But memory is consumed by those file.
Then I tried to re-install the firmware to get rid of all this issue, but I found the following error.
"Sorry, no Creative updates are available for ZenNanoPlus_PCFW_LF__2_03.exe."
1.Can anyone tell me the link where I can find latest
Firmware for Zen Nano plus.
2. And how to get rid of above problem?
Please let me know if you need more information regarding the problem.
Thanks in advance

The firmware ZenNanoPlus_PCFW_LF__2_03.exe isn't available at the download site anymore as it's being replaced with a newer version.
You should go to the download page and choose the player you have from the category list and get the firmware there.
What's the website URL that you have mention there's no Zen Nano Plus listing in the category?
Jason

Zen Nano Plus Connection Probl

(2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
(2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
PB's check:
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
Any ideas?
Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

NEWS!!!
Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
So, now what?

Zen Nano Plus - can't move music to it all of a sud

My daughter has had a Zen Nano Plus for about 4 months - no problems up to now. She wanted to put some new music on it, and no matter what we try, we get an error - Transfer error - an error has occurred while transferring this file. I've tried it using a variety of software as well as drag and drop. We just bought my other daughter the identical player, and I can move music to hers with no problem - so it's not the computer or the connection. Any ideas? The player works fine with the music that's on it. Any ideas, or is it RMA time? Thanks!

Hi. What sounds like the same problem has happened to me my first time using the player. It's basically behaving as if it's full, when there is over 6MB of free space left. I read a thread on Amazon (from where I bought the player) and apparently this is a common problem with the Zen nano plus, so Amazon can't/ won't replace players with this defect :-( Do any experts out there think that the response to this problem could fix my issue too? So from now on I should transfer files into folders, instead of trying to transfer 500 songs all in one go? Cheers!

Zen Nano Plus 1GB Dead Lines (Pixels) on

Hi,
I recently bought a Zen Nano Plus from japan. Once I'm back to Thailand, I found my GB Zen Nano Plus has one line disappeared from the LCD. It was OK as long as I happy with the quality of it. After one month, there were 4 lines was disappeared from my LCD screen. Then I can't read my screen.
The question is, Now I'm in Thailand but I bought my Zen Nano from Japan. How can I claim my LCD to get it fix?
Please help ((

Hi Nitipong! the same happened to me, but I bought it in USA and now I'm in Brazil. What you did to get it fixed?

Zen Nano Plus: How to resolve issues with installing firmware 1.14

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