Zen nano plus...Mine works fine, dads isnt being read???

i bought mine maybe 2 months ago, and had to install that mass storage driver...well anyways he got on and i connect it to the computer and it isnt being read...i dunno how to get the computer to recogzine i put it in...i searched my pc and found the mass storage thing but i dunno, do i have to download it again? how do i install it into the new one? i know very little about computers so i cant do much lol...also i tried re downloading but this stupid trial version of FreshDownload is over, so i dunno how to download it, i dunno how to get firefox to dload it.... aaah any help?

First you should try entering recovery mode on the player (how to do this is a sticked thread at the top of this forum). If this doesn't solve the problem you may fix it by downloading the latest firmware for the zen nano plus?under support>downloads. You will also find the mass storage driver?here.Message Edited by joshua32 on 05-23-20072:03 AM

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Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Mass Storage Drivers to save Zen Nano Plus...[HALLELUJAH SOLVEDDDD!

Okay, my Zen Nano Plus was working fine until about two days ago, when it just started shutting off. The battery was full, and I switched batteries three times, but it still wouldn't stay on. I looked through the forums, and there was advice to update the firmware. [I had ..0] I downloaded it [.3.03], and ran it, but then it said that it couldn't find the hardware for the software [or the software for teh hardware?] and I didn't know what to do, but the computer [or whatever] decided to disconnect the Nano from the comp, so there was no firmware on the player at all. And now it won't turn on.
So I looked on the forums for THAT, and it was advised to download the Mass Storage Drivers, so I did. Only I don't know if I'm supposed to double click the icon and execute the program before I do the whole "push play before connecting the player to yor computer and continue holding play for ten seconds" thing, but I did, and I don't know if I was supposed to do, and somebody please help meh because I love my Zen and if he dies I am going to die as well. And be really bored during my classes.
Also, I am running on Windows ME.Message Edited by rubyandrest on 0-29-200708:4 PM

Dude...i have been a loyal customer of creative for years....i just updated my firmware on my nano plus and my zen shut down....no reset...nothing. i sent an email and i recieved a generic email about paying for contact help. they have lost a loyal customer and i am telling all of my friends to never buy a creative product. mine was fine and then i saw a firmware upgrade and thought, "wow, this would be great". then after installing it is useless. no help from creative at all. i have always had soundblaster cards and creative speaker systems so i figured id get their mp3 player...now i will never patronize their company again. go get an ipod. i am on payday! they will probably delete this post and deny me access to the site after this, but i am a marketing management major and this is a big No No for companies that wish to stay around. Creative will be gone in a few years if this is the service they offer.

1 GB Zen Nano Plus DEAD since I tried to update firmw

My gb NANO PLUS was working fine but would only show track names and not artists, albums, track numbers and I wanted to show those.
I have Dell laptop Inspiron 600m, Win XP - plenty of memory ( gb) and HD and no prior problems. Before, when I plugged my NANO into USB, it always showed up. I'd
always click "Safely Remove Hardware" to disconnect. I'd bought same unit for wife & daughter and they've worked fine.
I assumed the no "artist/album" info problem was from my loading music from Windows Explorer or MusicMatch and not from Creative desktop unit - or firmware.
So I go to Creative Download site and find these exe files:CMS_PCAPP_LB_3_30_2 (the desktop player, etc), MStorage_PCDRV_LB__07_00_250 (driver) and
ZenNanoPlus_PCFW_LF__2_03 (firmware.
Desktop player loaded fine. Not sure about driver but I followed instuctions.
However, when it came to firmware, I followed instructions but now NANO acts DEAD. Screen on NANO is blank, it doesn't show up on Dell as USB devise or in Devise Manager (anywhere). I've changed battery and followed all FAQ advise. No help. The Creative download site instructions didn't say to format NANO so I didn't but later I see that one of the FAQs says to do that.
HOW DO I GET THE NANO WORKING AGAIN. And, when I do, how do I show track title, artist, album, track #, etc?

HOW DO I GET THE NANO WORKING AGAIN.
Try to reflash the firmware in recovery mode (see instructions on the firmware details page). Ignore the display, mine froze/turned off during a failed downgrade attempt, but the player still could be put into recovery mode and after the reflash it started working again.
And, when I do, how do I show track title, artist, album, track #, etc?
The player will only show the "Title" tag (or the filename if there aren't any ID3 tags). So the only way I can think of would be retagging the files, sticking the information you want into the title field.

Help! My Zen Stone Plus 4GB working problems!

My Zen Stone Plus 4GB worked fine a few minutes ago, but if I now turn it on, it'll freeze to Zen Stone Plus 4GB logo. I can't go to menu, use buttons or turn it off a normal way! Just if I press reset button, then it'll turn off. But it's same froze thing everytime I turn it on!
Second bad thing is, that my computer doesn't recognize the player anymore. It just turns it on, but it'll stay in the same logo.
I tried Creavite's support things, no help at all.
And Recovery Tool and Firmware didn't work, because they don't recognize it.
Please, help

kindly format your player in windows xp and scan it with avast antivirus software....... update the firmware after formatting...

Creative Zen Nano Plus Media Explorer only works for administra

Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
Version is .0.03.
Thanks for any assistance.
Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

RMskater wrote:I think you need to change the permissions to "Everyone".
How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
I'm going to see if WMP0 has problems as well or if it's just the Creative ap
ps.
PB

TS1538 Running Windows XP,Ipod Mini works fine,but Ipod Nano visible in Windows,but not Itunes.Have loaded latest version of ITunes.How do I prceed

Am running Windows XP pro,Ipod Mini works fine,but Ipod Nano is visible in my computer as a mass storage device,but not in Itunes.The settings on the Ipod says Version 1.0.2 Mac.Have tried all the trouble shooting solutions under Itunes help,but no success.Is it a problem with the Ipod or my Windows computer?Please help.Thanks Marcus.

http://support.apple.com/kb/TS1363

ZEN Nano Plus 1Gb Not Recognised, but 256Mb Works F

HI all, I've searched the FAQ but can't find anything like the problem I'm experiencing here.
I purchased a 256Mb Zen Nano Plus for my son at Christmas, and a Gb Zen Nano Plus for my wife. The 256Mb unit installed perfectly, works perfectly, no issues.
However the Gb unit does not install correctly - Windows XP SP2 recognises it as a Creative unit, although it takes an age for it to recognise the disk dri've. It appears in device manager as a generic storage volume with no drivers installed, and does not appear under My Computer - I can't even tell what firmware version is installed.
I've installed the correct drivers from Creative Technical Support. Have also tried to update the firmware, but the updater cannot find the Gb unit connected to the system.
After trying various driver updates on my own PC, uninstalling the software, reinstalling, Creative support suggested it's faulty and I should get a replacement.
Well the replacement arri'ved today and it has EXACTLY the same problems - can anyone help or advise?
Thanks in advance,
BT68

Arcl, I haven't a clue what's happening - have spent the best part of 5 days fiddling and installing/reinstalling. As you say, the drivers for the 256Mb and Gb are exactly the same, so why one unit should work perfectly and the larger unit refuse to work at all, I have no idea.
As stated elsewhere it appears to be some sort of compatibility issue, but I've tried it without ANY other USB devices connected, have updated my USB and Chipset drivers, and it's got me nowhere. Looks like I'll be getting a refund and going for a Sony player similar to my own, as although the software's clunky I know at least it works and is pretty much hassle-free.
Why does it seem to be a problem with the Gb units though? Both cadman and Nespa in the other thread are experiencing issues with the units, I assume they're Gb too?
BT68

Zen Nano Plus Connection Probl

(2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
(2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
PB's check:
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
Any ideas?
Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

NEWS!!!
Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
So, now what?

Zen Nano Plus WON'T START / RECOVERY / RES

Hello ZNP friends and fellow victims of frustration,
I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
What I do remember is this:
) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
2) I did double click it to call it up.
3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
4) I did leave the battery out of the nano plus during this operation.
5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
Creative should really have a clear set of instructions by now for fixing this problem.
Good luck!
Buck

Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

Zen Nano Plus - can't move music to it all of a sud

My daughter has had a Zen Nano Plus for about 4 months - no problems up to now. She wanted to put some new music on it, and no matter what we try, we get an error - Transfer error - an error has occurred while transferring this file. I've tried it using a variety of software as well as drag and drop. We just bought my other daughter the identical player, and I can move music to hers with no problem - so it's not the computer or the connection. Any ideas? The player works fine with the music that's on it. Any ideas, or is it RMA time? Thanks!

Hi. What sounds like the same problem has happened to me my first time using the player. It's basically behaving as if it's full, when there is over 6MB of free space left. I read a thread on Amazon (from where I bought the player) and apparently this is a common problem with the Zen nano plus, so Amazon can't/ won't replace players with this defect :-( Do any experts out there think that the response to this problem could fix my issue too? So from now on I should transfer files into folders, instead of trying to transfer 500 songs all in one go? Cheers!

Zen Nano Plus Co

Hi Support,
My Zen Nano Plus, the wordings and the serial number came off, how do i go about to change the cover? The rest of the Mp3 is working perfectly fine.
I called the technical helpdesk, they told me i need to change the whole player, i was so shocked.
Please advise further.

Changing the covers on the player may involve you actually breaking the player. I wouldn't recommend it as it also isn't screwed together, so you'd find it difficult to put it back together, if you didn't break anything taking it off.
My serial number has also wiped off, inc. all the writing on the back of the player. As long as you've got the serial number written down (it's also on the packaging as well if you still got that).
But as customer support said, to change the cover you'd need to buy a new player.

Zen Nano Plus- help can't turn it

I bought a Zen Nano Plus back in May, it worked fine until now. Now it will turn on half way then shut right off. My computer will recognize it, but the software won't. i can use all the help.

thanks, i tried it and now it works

Problem with Zen Nano Plus--Please He

I just bought a GB Zen Nano Plus about a week ago. It worked fine until I had to change the battery. Now every time I play the mp3 music it automatically shuts down. I messed around with it and I figured out that every time the backlght shuts off, so does the player. It only does this while playing mp3 music (I can isten to the radio for as long as I want). This is pretty wierd because when I use the battery that came with the player, which is almsot totally dead, it doesn't do that.
If anyone has had this problem or knows how to fix it, please respond.

Are you logged on as an Administrator?
PB

Zen Nano Plus wont play for more than 5 seconds at a ti

I recently bought a new Creative Zen Nano Plus and thought I was getting a good reliable product. It synced in WMP like it should but when I unplugged it from my computer and tried to listen to the songs it will boot up and start playing a song but then shut off 3 seconds later. I formatted it and updated the firmware and drivers on the player and my computer but it still wont play for more than a few seconds at a time. I tried changing the battery and leaving it plugged in but neither of the above worked. I would appreciate some help. Thanks.

Same issue with me - only mine won't even power on now...
I am waiting on reply from customer support...

Zen nano plus...Mine works fine, dads isnt being read???

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