Zen Nano Plus showing Probl

I am using Zen Nano plus. Somedays back I found it is not showing any of the mp3 files in it addtioanally some picture files also not able see.
But when I try to see the memory consumed it is showing as if those files are still there. I can't play any music as it is saying a error no music file found. But memory is consumed by those file.
Then I tried to re-install the firmware to get rid of all this issue, but I found the following error.
"Sorry, no Creative updates are available for ZenNanoPlus_PCFW_LF__2_03.exe."
1.Can anyone tell me the link where I can find latest
Firmware for Zen Nano plus.
2. And how to get rid of above problem?
Please let me know if you need more information regarding the problem.
Thanks in advance

The firmware ZenNanoPlus_PCFW_LF__2_03.exe isn't available at the download site anymore as it's being replaced with a newer version.
You should go to the download page and choose the player you have from the category list and get the firmware there.
What's the website URL that you have mention there's no Zen Nano Plus listing in the category?
Jason

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Zen Nano Plus Connection Probl

(2)Zen Nano Pluses. Both using firmware .0.03. One Red, one Black (Click and Clack always want to know what color car they are diagnosing...)
(2) Computers, both XP SP2 with all updates; one called Dad's, one called W's.
One Zen (for ID, the red one) has been used on Dad's computer without issues for about 3 weeks.
One Zen, new and color Black, works on Dad's computer, but not on W's computer. W's computer will not properly recognize either the new Nano (the black one) or mine (the Red one), in either Creative MEdia SOurce, or Zen Explorer, or Windows explorer.
First, I have read the FAQ's. I have uninstalled and reinstalled the Nano software. When I use PB's check odd things appear:
PB's check:
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
What appears on Dad's computer, with either Nano, is USB Enhanced Host Controler, USB Root Hub, Generic USB Hub, USB Mass Storage Device, Creative Zen Nano Plus USB Device, Generic Volume. Again, either Nano works on Dad's computer.
On W's computer, after just having reinstalled the new mass driver, it is USB2 Enhanced Host Controller, USB Root Hub, USB Mass Storage Device, Disk Dri've. On restart from that, it reads Creative Nano Plus USB Device, with no "volume" underneath it, and the oddball icon is not there. I think the oddball icon is associated with the "Disk Dri've". Once it read under Creative ZEn Nano Plus, "Unknown Device". Also, when I attach a Nano to W's computer, it first seems to see the Nano in the New Device Found message, THEN while it is still attached, it says in another New DEvice Found mesage that it has found a Disk Dri've. It also shows some oddball icon I can't decipher, right next to the "safely remove Hardware" icon. The oddball icon does not appear on Dad's computer.
Any ideas?
Thanks.Message Edited by Bennyd on 0-0-2006 06:6 AM

NEWS!!!
Actually, we have 3 Zen Nano Pluses. Two (the black and the red) have .0.03 firmware. I have never connected the black or the red to W's computer and have it connect properly. In fact, I had just tried (again) to connect the black, it failed, I re-booted. Then, I connected the blue, with the old firmware, and it CONNECTED. I could see it in WIndows explorer as dri've F:, which never happened with either the red or the black with .0.03 firmware.
So, now what?

Zen Nano Plus - Connection Problems and Firmware Upgrade probl

Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
I eventually got it by doing this:
While the Firmware Update software was "Searching" for a device, I kept on unplugging and plugging in the Zen Nano Plus from the USB cable while holding down the Play button, unti it "caught". I tried this since I noticed it would initially see the unit saying "A device has been detected in recovery mode...", but then throw the unit into "non-recovery" mode and hence force the Firmware Update software to keep on searching.
Anyhoo, after it did finally "catch" it (after about 0 times unplugging/plugging while holding the Play button down), it showed my firmware as .03.02, and so I did the upgrade to .0.03. The upgrade said "Complete". I then take the unit off of USB, and put my battery back in. and. uhm. well. Now it won't turn on at all. *sigh*
So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
-taka

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

Zen Nano PLus song list probl

I had transferred about 00 songs into my zen nano plus but when I played it, I realised that I had lost alot of songs. Check the system info and it states that I have only 34 songs in the player. When i check back on my pc, it indicates that i have 00 songs in my player.
I owned the gb version and have only transferred less than half of its capacity.
I have the updated firmware and driver installed and my songs are all mp3 format. Therefore there shouldn't be a reason the player can't play my songs.
Thanks,
NinaMessage Edited by arnina on 06-04-2006 09:40 AM

So after I posted my initial qns, I went through the forums and found out that flash based players couldn't handle too many folders. I had transferred my songs using wmp sync and by doing so, the player created folders for each individual artist and broke down further into albums. This would have been great for hdd players but not for flash based ones.
What I did was to just transfer the songs individually using the explorer. It's a tad hassling but it doesn't create all those folders.
Hope that this help for any other new users of zen nano plus or flash based player. Feel a bit idiotic answering my own question though.
Jaded_Whisper if you have any more questions, you could pm me. I could try to help you with all my newbie expertise. LoL
Cheers,
Nina

Error Message when Trying to Rip to Zen Nano Plus

I use Zen Nano Plus Media Explorer and I get this message:
"Unable to lead database component. The program will now exit."
I can't figure out what is missing in order to correct the problem. Can anyone help me?
I use Windows XP Home on my HP Laptop.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Zen Nano Plus can't see new so

I have a GB CL Zen Nano Plus with 208 (WMA) songs in 6 folders (352 MB space used). When I add new WMA songs, they show up on Windows Explorer File Manager but won't play on the MP3 player. When the MP3 player is unconnected to the computer, I can't even see them on the player. The WMAs are not protected; we tried WMP 9 and 0 to rip the music files from CD. Heard that updating the Firmware might fix, but wanted to be sure. Any suggestions?

There are too many folders on your player - the ZNP can only see a total of 60 folders including any that don't have any music directly in them such as Artist folders. Connect your player and use Windows Explorer to rearrange your player so it uses less folders. When you say that the files aren't protected are you sure? WMP rips CDs to protected files by default so check in Tools, Settings to switch off Copy Protected. PB

Zen nano plus suddenly isn't recognized by WMP 11

Hi there. I have Windows Vista Home Premium 32 bit on my PC. And I've had no issues with Windows Media Player recognizing my Zen Nano Plus - until this week. It just isn't. All of a sudden it's only showing as a removeable disk. I can access music files and what not - but I'd really like to be able to sync again. Has anyone experienced this problem?
I did download the new firmware and install it - but still having the issue. I'd appreciate your help and feedback thanks!

Re: zen nano plus suddenly isn't recognized by WMP n I do have that and while I can still add music and what not - I honestly just prefer going in one way through WMP . However, I did a System Restore Point today to a point to which I had thought I could still sync - and now when I open Windows Media Player it does recognize my device.
Interesting point - my device now has the udpated firmware; because I had updated last week. And AFTER I did the System Restore, and then plugged in my device, it reinstalled the driver and Windows Media Player did recognize it. So I wonder if this has to do with the new firmware installation; although WMP did stop recognizing my device prior to my updating the firmware. (That is what led me to look for the update in the first place)
However, this seems to have fixed my complaint. For the moment. Thank you for your response and suggestion!

Zen NANO Plus doesn't switch more than 2 songs

Hi i have a problem with my new Zen nano plus mp3-player...
I can only switch 2 songs. If i switch to the thrid song the player automaticly shut down.
In the config menue i can switch as long as i want and the player doesn't shut down.
I formated the player in FAT32 and in FAT - System but it doesn't work acctually (Fastformatation).
And: If i wanna call the German Service hotline (+353 4380000) i only reach an private guy. I tipped in my telephon: 353 4380000 <-- is it right? Or are there any numbers before the "+" ?
Thx and bye (hope for many usefull postings )

Follow this link:
<a href=http://uk.europe.creative.com/support/downloads/download.asp?sOSName=Windows+XP&region=3&Product_N ame=Zen+Nano+Plus&Product_ID=2720&modelnumber=&dri verlang=033&OS=0&drivertype=0&x=33&y=5 target=_blank> Download Page for Zen Nano Plus[/url]
Under the firmware title, click the Show Details button and scroll down to the notes for the instructions.
Edit: Long link, my badMessage Edited by arcl on 2-27-2005 08:47 PM

My Creative Zen Nano Plus bro

my Creative Zen Nano Plus mp3 player stopped working after i dropped the mechanical part. When I checked it, I didn't see any chip marks or anything, but still it won't work. Can anyone help me? I'll post up pictures if u need me too, and I'll show how it broke.

jumpshot22 wrote:
"I found out the hard way that for it to be able to charge by USB on a computer, the software has to be installed which I think is pretty retarded. You should definitely pick up a charger cause it's a lot faster to charge and more convenient. " -- some guy who reviewed the mp3 player
i cant find where this other guy who said like the same thing
They must have been talking about a different player such as the Zen Micro which does recharge via the USB port.
PB

My zen nano plus prob

I uploaded the holy bible audio in my Zen nano plus mp3 I bought three days ago. totally 66 folders, but can only show up 38 folders, new testament 2, old testament 7, I try to delete, format, and upload again, the problem is still here.
two friends met the same problem. one is the zen nano, the one is the <FONT color=#333333>Muvo TX FM.
If any body have the same problem before, thanks a lot for your gus help.

There is a maximum number of folders supported by the players and it depends on the firmware version. It varies between 50 and 60 folders including the automatically created folders such as Encoded Tracks and Recorded Tracks.
This also includes high level folders without files in them - if you had an NT folder with 20 folders in it and an OT folder with 30 folders in it then that would be 52 folders not 50. The last ones alphanumerically are ignored.
PB

Zen Nano Plus will not play all trac

My Nano Plus will not playback all tracks installed.My Firmware has been updated to .0.03I have formated the Nano Plus via Windows Explorer.
Tracks have been transferred via Windows Media Player 0 AND Creative MediaSource Organizer 3.30.2 with the same problem. The NanoPlus Mass
Storage Driver has been updated, too. I have tried it on both a desktop AND a notebook PC. The transferred tracks are combinations of WMA and MP3. Both played and unplayed tracks are a combination of
WMA-protected, WMA-nonprotected, and MP3, 28/59/60/92kbps -
nothing unique about the tracks that will not play.
The tracks have either been ripped from my audio CDs or downloaded via Media Player MSN Music store or MP3 store. I have licensed all tracks and they all play via Windows MediaPlayer and Creative MediaSource Player from my hardri've.
All tracks show up on the Zen Nano Plus in windows explorer and will play from the NanoPlus via Media Player and Creative MediaSource player, but they will not all play through the NanoPlus.
All problem tracks (if transferred via
MediaSource) will either be skipped or the NanoPlus will pause when the NanoPlus is playing or they simply are not
visible (if transferred via MediaPlayer0).
The problem tracks are not always the same tracks after I have re-transferred them (I have tired 4
times to clean/re-transfer tracks). I have 8 tracks and only 36 will play.When transferred via Windows MediaPlayer0, the tracks are organized into multiple folders.When transferred via Creative MediaSource, they are all in the root directory.
What can I do to get this to work properly?

That may be it!
My tracks have been transferred with WMP0 into the following Folder structure:
MUSIC-AUTHOR-ALBUM-Tracks.
In Explorer/MediaSource, there is One MUSIC folder containing 65 AUTHOR folders containing 74 ALBUM folders containg 85 Tracks.
My Zen Nano Plus MENU-MUSIC display shows only 3 Folders -- 3 ALBUM Folders of 36 Tracks -- the tracks that do playback.
Is this just an organizational problem?
If so, it's not very handy to Sync....there is nothing in the manual that explains this!
I'll re-organize and see.
What is the best FOLDER structure to use?

Zen Nano Plus--Nothing happens when I try to rip from my cd player to the Zen Nano pl

Please HELP!! I just bought my Zen Nano Plus last week(st mp3 player I ever owned). I've tried to rip cds from my stereo to the Nano but nothing happens. The encoding bar appears but shows no progress. Could I be plugging the cord in the wrong place? I plugged it in where you would normally plug in headphones into the stereo. Any suggestions?

I did get the line in connector, however, the only place it fits into the stereo is where you would normally plug in the headphones and that's where I plugged it in. As I mentioned earlier, the status bar does not show any progress when I press the play button.

Faulty Creative Zen Nano Plus Battery Co

Hello. I am new in this forum.
I bought a Creative Zen Nano Plus MP3 Player from the IT show in March this year and 3 months later, the tip of the Battery Cover CRACKS and now the Battery Cover cannot be fixed back to the MP3 Player.
Anyone here has SIMILAR EXPERIENCE with me?
I went down to CREATIVE INTERNATIONAL BUSINESS PARK to buy the Battery Cover but was told it was OUT OF STOCK and I need to wait. Does the CREATIVE MARINA SQUARE has a Customer Care Centre where I can purchase the Battery Cover? Hear from anyone in the forum again. Thanks

Yes, this is quite a common occurence on the Nano, Nano Plus and N200 as the catch is very flimsy. The one on the V200 seems sturdier.
An email to Support in your region should do the trick - in Europe they sent me one straight back in the post.
PB

ZEN Nano Plus free

Well, I have the following problem:
Well for some reason my ZEN Nano Plus keeps showing the Creative logo, i just can be turned off by removing the battery. I tried the updater from the website (already using latest firmware). But whenever i connect my ZEN with the computer and try to access it my explorer freezes for at least -2 minutes or freezes completely...
Plz help!

I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
Zen Nano Plus Firmware Update:
http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
To install this firmware upgrade, do the following:
- Connect your player to your computer.
- Double-click the firmware upgrade file.
- When prompted to set your player in Recovery mode, disconnect your player from your computer.
- Press and hold the Play button while connecting your player to your computer's USB port.
- Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
- Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
- Follow the instructions on the screen to install recovery drivers for your player.
- Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

Just got Zen Nano Plus -- aweso

Hey--
So... I just got a Zen Nano Plus yesterday. $60 on Amazon.
It's awesome. It's exactly what I was looking for; while I don't know about the durability, I'm surprised that it came with an arm band and rubber case with a belt clip; I don't think Amazon mentioned those. Anyway, it's great; the FM recording *does* work, and is decent quality. My only complaints would have to be the lack of bookmarks -- while the entire device has resume, you can't resume at a specific point in a file. Hence, if I use it for audiobooks, the second I play something else, I lose my place. On the upside, the folders are awesome. As is the backlight (my last standalone MP3 player -- I normally use my Palm -- was a 28MB RCA Lyra).
I'm using it on my iBook; it shows up as a dri've in the Finder, and, oddly, as a Nomad MuVo in iTunes. However, while iTunes correctly shows how much space is used/left, it only shows the files in the root directory. It'd be neat if they could rig up fake playlists to represent folders... but one of the reasons I bought the ZNP as opposed to a more expensi've/fancier model was that it doesn't need jukebox software to load music.
So far, it works beautifully. I would definitely recommend it, especially at the current price of $55 on Amazon.
-- J.P.Message Edited by jtuttle on 0-03-200709:46 AM

It's good to hear that you like your player. Could you post the number of the firmware version that came on your player seeing as it still has FM Recording - Creative removed it and then put it back, but they haven't made the new version available to us old-timers yet. PB

Zen Nano Plus showing Probl

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