Zen nano plus software won't recognize the pla

Hi
I plug the player in?the computer and the creative software says there is no player hooked up.
What's up with that? This is a new development.
Help!
Message Edited by lescorox on 05-08-2008 07:05 AM

boomy wrote:
how do i do this mine wront power on ether
See the link in my signature line to Recovery Mode instructions. PB

Similar Messages

I can't install the Zen nano Plus software on my pc. He

Hi,I've read some people have the same problem I do, but no solutuion. When I try to install the zen nano plus cd that came in the package, it comes up with a window saying : "the windows operating system running on this computer is not supported by this product". The nano plus is supposed to work with windows ME which I have?and I think I meet all the other requirements. Could they have mislabeled a cd?I tried installing it with the antivirus turned off with ca antivirus. Thanks for any help,Joe?

I just went to the page?http://us.creative.com/support/downl...ype=0&x=29&y=6and downloaded the Creative MediaSource Player/Organizer 3.30.2 file after filling all the info out in the drop down menus. I just installed it and I was good to go. The only issue I really had was installing the application from the CD which I mentioned earlier.But the application from the website installed with no problem whatsoever. I wish I could tell you something that would help as I know your frustration.Are you sure you downloaded the correct version for ME?You might ask someone if you really need this application to put music on you device because it seems like your device just acts like another dri've and you can just drag and drop into your device. I'm not sure about that so ask st so it doesn't mess up you player.or you might be able to use some other apllication to transfer your files to the player?Good luck and be persistent,JoeMessage Edited by joenanoplus on 2-26-200608:3 AM
Message Edited by joenanoplus on 2-26-200608:32 AM

Zen Nano Plus - Connection Problems and Firmware Upgrade probl

Like many others posting on this forum, for a while I had problems trying to get my GB Zen Nano Plus to be recognized by the .0.03 Firmware Update software.
I eventually got it by doing this:
While the Firmware Update software was "Searching" for a device, I kept on unplugging and plugging in the Zen Nano Plus from the USB cable while holding down the Play button, unti it "caught". I tried this since I noticed it would initially see the unit saying "A device has been detected in recovery mode...", but then throw the unit into "non-recovery" mode and hence force the Firmware Update software to keep on searching.
Anyhoo, after it did finally "catch" it (after about 0 times unplugging/plugging while holding the Play button down), it showed my firmware as .03.02, and so I did the upgrade to .0.03. The upgrade said "Complete". I then take the unit off of USB, and put my battery back in. and. uhm. well. Now it won't turn on at all. *sigh*
So there I go again in the "unplug-plug" loop on trying to get the older .03.02. Finally caught after about 30 times (yes my hands are tired). And after downgrading to .03.02, putting the battery back in, the unit turns on fine.. WHEW.
So, beware to everyone. Not sure if I'd trust the .0.03 Firmware. Doesnt seem to work on my Zen Nano Plus, and I JUST bought the thing from Circuit City about a week ago.
And for those of you having problems getting the Firmware Upgrade to work.. try my (tiring) method.
I tried this on my Dell D600 laptop (actually used the USB ports on the docking station).
-taka

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

Zen Nano Plus vs. N200: Clicks and pops complete fix

Hi!
I've seen the new Zen Nano Plus at Amazon. Is the Zen a new player or is it just a N200 with a new name?
I've to know that cause I owned a N200 and sent it back. It had that clicks and po
ps.
The Software update helped a lot but didn't fixed the bugs completly at the N200.
Bye and thanks
John

jasperchc wrote:
the muvo n200 is rename as the zen nano plus, so they are basically the same player.
Two extra colours (whoo), and apparently another 2 or 3 hours of battery life (then again, the MuVo did exceed the 5 hours stated in all it's reviews, so no change)
They were rebranded due to the Zen being piece models, and the MuVos being 2 part models.

ZEN Nano Plus 1Gb Not Recognised, but 256Mb Works F

HI all, I've searched the FAQ but can't find anything like the problem I'm experiencing here.
I purchased a 256Mb Zen Nano Plus for my son at Christmas, and a Gb Zen Nano Plus for my wife. The 256Mb unit installed perfectly, works perfectly, no issues.
However the Gb unit does not install correctly - Windows XP SP2 recognises it as a Creative unit, although it takes an age for it to recognise the disk dri've. It appears in device manager as a generic storage volume with no drivers installed, and does not appear under My Computer - I can't even tell what firmware version is installed.
I've installed the correct drivers from Creative Technical Support. Have also tried to update the firmware, but the updater cannot find the Gb unit connected to the system.
After trying various driver updates on my own PC, uninstalling the software, reinstalling, Creative support suggested it's faulty and I should get a replacement.
Well the replacement arri'ved today and it has EXACTLY the same problems - can anyone help or advise?
Thanks in advance,
BT68

Arcl, I haven't a clue what's happening - have spent the best part of 5 days fiddling and installing/reinstalling. As you say, the drivers for the 256Mb and Gb are exactly the same, so why one unit should work perfectly and the larger unit refuse to work at all, I have no idea.
As stated elsewhere it appears to be some sort of compatibility issue, but I've tried it without ANY other USB devices connected, have updated my USB and Chipset drivers, and it's got me nowhere. Looks like I'll be getting a refund and going for a Sony player similar to my own, as although the software's clunky I know at least it works and is pretty much hassle-free.
Why does it seem to be a problem with the Gb units though? Both cadman and Nespa in the other thread are experiencing issues with the units, I assume they're Gb too?
BT68

Zen nano Plus, say i have alot more space but i cant upload more so

I just got the Zen nano Plus and it says on the organizer I have 698.3 MB of space left and I cant upload any more songs at all, anyone have an idea of whats wrong?
thanks

See the section "I can't seem to fit any more files on my flash player yet I have free space, why?" in the FAQ post.

Nano (2nd generation) won't recognize toggle switch

My iPod Nano (2nd generation) won't recognize the toggle switch. I've done ALL of the suggested remedies...reboot...restore factory settings...reboot plugged into a power source....nothing works.
iTunes recognizes the Nano (thus I was able to restore factory settings) and I'm able to manipulate all of the settings while in iTunes, but the Nano doesn't seem to recognize the toggle switch. I after rebooting, I can get to the first screen asking which language, but the lock icon is showing that it's in the locked position no matter how much I toggle it on and off. Since the toggle is always in the locked position, the only thing I can do with the scroll wheel is reboot.
I have no idea what to try next.
Help?

Sorry I could not have brought better news. I still have an 80 GB iPod Video that I feel the same about!
B-rock

Zen Nano PLUS - Firmware Broke My Ze

Please help me .
I have read through countless threads here looking for the answer on what to do when...
...your Zen Nano Plus is passed warranty, you install the latest firmware, and your player is no longer readable by your USB ports.
Before I tried upgrading the firmware it would detect it as what it was -- a Zen Nano Plus. Now, however, I plug it in and I don't even get a notification that Windows detects it even so much as a generic device.
Everyone says: Revert back to an older version of firmware.
Question: HOW DO I ACCOMPLISH THIS WHEN ) I CAN'T TURN MY PLAYER ON AND 2) IT IS NOT BEING READ WHEN I PLUG IT IN?
Sorry about the caps, but I feel Creative is about to let me down after all these years. Did I waste money on this thing or is there an actual solution that works?
My friend's dad had this exact same problem. He took it back and exchanged it for another Zen Nano Plus and it did the same thing agan.
Thanks in advance.
PS - Thanks to Creative for being acti've in these forums and trying to help their customers who have given Creative their hard earned money that they earned working at a job.

IT WORKED!!
PeeBee you are the man for your post in this thread:
http://forums.creative.com/creativel...d=279272#M6263
All this is Creative's doing, though, for their lackluster support for their own product. In one thread they specifically say Zen Nano Plus has no recovery mode. Why does it take non-Creative staff such as yourself to call them out and help with these issues? My friend's dad had to take time out of his day to dri've back to Best Buy to exchange it (TWICE). If only Creative would administer care in their own product support then threads centered around Creative's MP3 players being beat down by their own firmware wouldn't have over a thousand thread views each by people looking for retribution for a piece of junk they think they wasted their money on.
Thank you, PeeBee. I, on the other hand, am investing in Apple next time due to lost faith, faith that has been religiously stood by since the beginning days of Dr. Sbaitso. If this thread gets deleted rather than replied to by a mod, admin, or Creative staff member then it means I'm right.

Zen Nano Plus in Austral

Do you know if any stores in Australia sell Zen Nano Plus? And what's the price for 52Mb model?

Don't think anywhere sells them yet, they still sell it under the old name "Muvo V200". I know JB Hifi sell them and DSE sell the 28Mb model. The Muvo TX FM's however are much much more common and you can find them in 256Mb-Gb at DSE

IPod software won't recognize shuffle, why?

Note: This topic was moved from 'Safari.'
When I try to format my ipod shuffle with the iPod shuffle and I plug in the shuffle as requested, my software won't recognize the device!!!! Can anyone tell me what to do?

Karen,
You have asked your question in the discussion forum for the Macintosh Safari browser. You should go to the iPod Shuffle/Windows forum and ask your question there and you will probably get a faster answer then here.

Zen Nano Plus and N200- the sa

Yesterday I ordered a N200... or a Nano Plus, actually i don't know since the title said Zen Nano Plus, but the pictures and text said N200. Of course I asked support which I was going to get when I ordered and in their reply they said they are the same but with different name... so I don't really know what i'll get tomorrow, but then I guess it won't matter if they are the same with different name... But are they really the same?

Hello,
Just so you don't make a mistake, the 200 and the Zen Nano Plus were different for me. Both I bought were GB but the software was different on the N-200. I was told NOT to load the N-200 on the Zen Nano Plus. I also bought Notmad software and they said that the ZenNanoPlus would be supported soon.
I mistakenly thought I had to upgrade the firmware to get Audible compatibility. I did not. It was Audible ready out of the box. It was .00.02 from the factory. I got 2 different Creative support people telling me 2 different things...including how to upgrade the firmware with N200. One support said DO NOT do it.
Finally I got someone who said it was audible ready as it is. I tried it and it worked perfectly. So...just check. I am not sure who was right. All I know is I blew one up once trying to upgrade and I am real cautious now. At this time, I would not trade the Zen Nano Plus for anything......except perhaps for a copy of the new firmware for the Zen Touch ! Had to get that in.

Zen Nano Plus WON'T START / RECOVERY / RES

Hello ZNP friends and fellow victims of frustration,
I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
What I do remember is this:
) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
2) I did double click it to call it up.
3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
4) I did leave the battery out of the nano plus during this operation.
5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
Creative should really have a clear set of instructions by now for fixing this problem.
Good luck!
Buck

Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

Zen Nano Plus won't play MP3, can't convert to WMA, tried new firmw

Help!
I have just reloaded the firmware (and all my music) onto my Zen Nano Plus and it didn't fix my problem.
I have mostly .wma files and they play fine. I have tried to load .mp3 files but my player just skips them. I tried using the Organizer software to convert the .mp3 files to .wma files and it says they are converted but I get about min of each song and that's it.
So I don't know why I can't play .mp3 files and I also don't know why the .mp3's can't be fully converted to .wma's.
Can anyone help?Thanks in advance,Marci

Wave files will only play by tricking the player into thinking that they are wav files created by the voice recorder. Put wav file into a folder called Recorded Tracks and see if it plays. This will at least see if it will play something. How did you transfer your files?Try ripping a CD to wma files using MediaSource or Windows Media Player - sometimes the firmware gets in a twist and will play mp3s but not wmas, or vice versa. The solution to that is to reload the firmware - go to the Support->Downloads link at the top of the page to get the latest firmware for your player. Protected songs (wma files with DRM) need to be transferred using WMP or MediaSource to transfer the license across, but mp3 files can be drag'n'dropped in Windows Explorer. A protected song without a license will give the symptoms you detail. As it's duff from the start you might just want to take it back - but it's worth trying the firmware reload first to save you some bother. PB

Software won't recognize my Zen

Software won't recognize my ZensI tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB mod notes: Created a new thread for you.

gltb wrote:
I tried to upgrade my firmware and after the the program removed the old firmware. Then software no longer sees my zen connected to the computer to install the new firmware, but my computer can see my zen and it shows connected on the display. Even charges. The cord is good. I paid almost $300.00 for it 4yrs ago and it has reached it service life end. So creative labs says. So your supposed to spend $00.00 - 300.00 every couple of years. That is BS. If you look all over this site you will find that almost everyone also has a problem with the player connecting the the software. Creative has a problem that needs fixed. I will never buy another creative product again. I will tell everyone I know and talk too about that problem. model# DAP-HD004, 20 gig, Zen, 2.0 USB
Every company has it's own warranty period for it's products and as a consumer, we should be aware of it. You will definitely see a lot of people posting problems in this forum because this community was created to help others who have problems with their devices who are most likely, already out of their warranty period. I understand your upset but ranting will never help. If you have a problem with your device and you want others to help, please feel free to post. A lot of good people in this forum are more than willing help you.

Zen Nano Plus Won't Turn

Hi Again, This is my/our first message to this forum after doing a long search and reading. I added to the bottom of another tread of the same title hoping to receive a response and keep that tread ali've and growing with knowledge. Please reply to either that tread which has some links on it that might be of use or to this tread. Later I will play with how to link to this other tread and add it below. OK here is my edit which hopefully works to link you to that other tread. http://forums.creative.com/creativel...d=68897#M68897 My wife, the main frustrated user, downloaded some fix on your site (driver I think) and it killed this piece of crap. She downloaded a fix because on book play back the tracks would every so often go out of order and other trys to stop this didn't work. Anyway the problem is: .. Dave Message Edited by ldelm on 09-05-200707:6 AM
Message Edited by ldelm on 09-05-200707:20 AM

Hi Still no reply to my messages. Is anyone home I see a new restricted-entry tread by Creative "CAT" on a New MP3 Player Recovery Tool. http://forums.creative.com/creativel...ssage.id=98778 Anyone have any idea if this will work on a player that doesn't even come on Zen Nano Plus 52KB Dave P.S. I will try the tool later if no one replies to this message or is even home on this listMessage Edited by ldelm on 09--200707:09 AM
Edit-2 to add in link to CAT's message
Message Edited by ldelm on 09--200708:07 AM

Zen nano plus software won't recognize the pla

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