Zen nano plus suddenly isn't recognized by WMP 11

Hi there. I have Windows Vista Home Premium 32 bit on my PC. And I've had no issues with Windows Media Player recognizing my Zen Nano Plus - until this week. It just isn't. All of a sudden it's only showing as a removeable disk. I can access music files and what not - but I'd really like to be able to sync again. Has anyone experienced this problem?
I did download the new firmware and install it - but still having the issue. I'd appreciate your help and feedback thanks!

Re: zen nano plus suddenly isn't recognized by WMP n I do have that and while I can still add music and what not - I honestly just prefer going in one way through WMP . However, I did a System Restore Point today to a point to which I had thought I could still sync - and now when I open Windows Media Player it does recognize my device.
Interesting point - my device now has the udpated firmware; because I had updated last week. And AFTER I did the System Restore, and then plugged in my device, it reinstalled the driver and Windows Media Player did recognize it. So I wonder if this has to do with the new firmware installation; although WMP did stop recognizing my device prior to my updating the firmware. (That is what led me to look for the update in the first place)
However, this seems to have fixed my complaint. For the moment. Thank you for your response and suggestion!

Similar Messages

ITunes not recognizing Creative ZEN Nano Plus

Hello,
My MP3 player is a *Creative ZEN Nano Plus* & I download my Audible.com audio books into iTunes. iTunes says my ZEN Nano Plus is a different Creative product, a *Nomad MuVo*. At the bottom of the screen, it shows me how much space I have left, but does not list files nor give me a way to manage files. Does iTunes need a plug-in or someway to identify my player? Will a future iTunes version handle non-Apple products better?
Many thanks,
shrinkray

iTunes isn't compatible with anything but iPods, so I'm not sure where you got the information that you could use iTunes for your audible account with the Creative player. After looking at the audible website on their list of supported players, it indicates that you would have to use WMP to manage your audible downloads on the Creative. In regards to whether or not iTunes will handle non-Apple products in the future, we are simply fellow users so no one on these boards can really offer an answer. All I can say is that iTunes, since it's inception, has really only been compatible with the numerous kinds of iPods.

Creative Zen Nano Plus Media Explorer only works for administra

Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
Version is .0.03.
Thanks for any assistance.
Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

RMskater wrote:I think you need to change the permissions to "Everyone".
How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
I'm going to see if WMP0 has problems as well or if it's just the Creative ap
ps.
PB

Error Message when Trying to Rip to Zen Nano Plus

I use Zen Nano Plus Media Explorer and I get this message:
"Unable to lead database component. The program will now exit."
I can't figure out what is missing in order to correct the problem. Can anyone help me?
I use Windows XP Home on my HP Laptop.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Zen Nano Plus Lin In Iss

I have a Zen Nano Plus. I purchased it for recording church messages. I run the cord from the line in to the church sound board. The recording is good, however, the nano sometimes shuts down during the middle of the sermon. What would cause this problem
? Is there a special setting or fix?Please help

Hi,
Sorry to hear you are having problems. There is no setting for this as this isn't normal behaviour. I'd suggest loading the latest firmware onto the unit and also checking the box "Format Data Area" when given the option to during the firmwares install.
The firmware is available from here .
http://uk.europe.creative.com/suppor...ame=Windows+XP
Hope this hel
ps.
John

Zen Nano Plus Co

Hi Support,
My Zen Nano Plus, the wordings and the serial number came off, how do i go about to change the cover? The rest of the Mp3 is working perfectly fine.
I called the technical helpdesk, they told me i need to change the whole player, i was so shocked.
Please advise further.

Changing the covers on the player may involve you actually breaking the player. I wouldn't recommend it as it also isn't screwed together, so you'd find it difficult to put it back together, if you didn't break anything taking it off.
My serial number has also wiped off, inc. all the writing on the back of the player. As long as you've got the serial number written down (it's also on the packaging as well if you still got that).
But as customer support said, to change the cover you'd need to buy a new player.

I messed up install of Zen Nano Plus 1

Windows XP Home SP2
Windows Media Player 0 (will use with Zen Nano Plus)
Dell 8250
?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" />
During the CD install, I had some questions and interruptions that required me to cancel, exit and say ?yes? to I did not want to install at this time, but it installed some files. I did not connect the player to my computer because of the manual?s warning to not connect player to computer before setting up the software.
A search for Creative and Creative Zen brought up the following files on my computer:
C:\Program Files\Creative\Product Registration\English
C?\Program Files\Creative\Shared Files\CTregSvr and PdtIdMgr.pid
C:\Program Files\RealPlayer\Devices had 7 Creative and Creative Zen files
I have an Iomega Zip USB mass storage device on my system which is always powered up. It is used as I go along as a 2nd backup.
Some other threads here recommend not using the install CD and not installing the software, but suggest connecting player and letting Windows XP recognize and install drivers. This is what I did with my Zip dri've. I dislike putting software I don?t need on my computer. I will be using the Nano Plus just for music, and maybe on occasion the AM/FM.
So?..here are my questions:
. Install with CD or connect to computer and let Windows do its thing?
2. Will the Zip dri've cause a problem and should I power it down and disconnect from the computer when installing and using the Nano Plus?
3. Are there more files lurking about in the Registry and where? (I am O.K. working in the Registry) ? I would like to make everything clean and start fresh with a clean install, unless this is not recommended.
4. If I do need to use install CD is a full or custom recommended?
I will appreciate any assistance and information offered.
My thanks.
Miki

I thought I would let y'all know my Nano Plus is installed and my USB Iomega Zip still permanently resides undisturbed in my F:\ dri've and when I connect the Nano Plus, it is recognized by G:\ as it should be.
I called Creative support and so I dd not have to use the install CD, the tech E-mailed me the drivers. When I began the install, I was asked to uninstall any mass storage devices before I installed, which I did......actually I just unplugged the Zip dri've so Windows would not know it existed. The tech said it was better to install their drivers than not; otherwise with WMP I would only be able to drag and drop.
So.......that's my story
Miki

Zen Nano Plus -- "Cannot create file .

Why not?! I've been transferring & deleting songs since I bought the Zen Nano Plus and now all of a sudden, I can't place songs into it. Help please.

Have you put all of your files into the root folder?
If so, create a sub-folder and put your files in there. Then you will be able to fill up the player.
If not, have you tried reloading the firmware?
PB

Zen nano plus fold

I tried making a folder for my zen nano plus, but when i put a song in it it takes up memory, unlike my sisters zen micro.is there a way to make it not take up memory?

Hey Guys,
I guess I'm what you might call computer stupid. I hope you don't think that I ask too many dumb questions. Well, here goes....
I recently purchased a Zen Nano Plus, GB. (I am really amazed at what this little thing can do.) As soon as I loaded the software into the cumputer, I went to Creative.Com and downloaded everything available for it. I ripped 6 CD's to it and ran out of memory. All songs were ripped in MP3 format without using the Smartfit option. I have ~220 songs on the player.
I copied all the songs over to a hard dri've, deleted all the songs on the Nano Plus, and tried to drag and drop them all back to the player using Smartfit and converting to WMA format. There wasn't enough space to get all the songs back on that I took off. I deleted all of them then d&d back to the Nano. The player is working fine in the shuffle mode.
Now that you have the background, here are my questions: First, Is this about the limit for MP3 format songs, or is there something I'm doing/not doing to get more songs onto it's Second, the help information isn't really clear to me as to what/when/if I should use the format/initialize options. Please educate me on this issue. Third, has anyone used an FM transmitter with the Nano Plus, and if so, which one do you recommend?

Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

Hi all,
I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
So I am here asking again.
I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
I'm also running windows XP SP2
Can anyone help me?
Thank you in advance
Marcelo Lopes
Rio de Janeiro - Brazil

Hello-
I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
. Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
2. Install the latest driver by double clicking on the file name.
3. Unplug the player from a computer if it is plugged.
4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
5. Press and hold the Play button while connecting the player to the USB port.
6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
0. Format the player if you are prompted to do so.
It is recommended that you stop your player properly before physically disconnect it from your PC.
To stop your player in Windows XP, Windows 2000 or Windows ME
Click on the Safely Remove Hardware icon on the Taskbar, click Safely remove USB mass Storage device, and disconnect your play when you are prompted to do so.
To stop your player in Windows 98SE
Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
Good luck.

Zen Nano Plus showing Probl

I am using Zen Nano plus. Somedays back I found it is not showing any of the mp3 files in it addtioanally some picture files also not able see.
But when I try to see the memory consumed it is showing as if those files are still there. I can't play any music as it is saying a error no music file found. But memory is consumed by those file.
Then I tried to re-install the firmware to get rid of all this issue, but I found the following error.
"Sorry, no Creative updates are available for ZenNanoPlus_PCFW_LF__2_03.exe."
1.Can anyone tell me the link where I can find latest
Firmware for Zen Nano plus.
2. And how to get rid of above problem?
Please let me know if you need more information regarding the problem.
Thanks in advance

The firmware ZenNanoPlus_PCFW_LF__2_03.exe isn't available at the download site anymore as it's being replaced with a newer version.
You should go to the download page and choose the player you have from the category list and get the firmware there.
What's the website URL that you have mention there's no Zen Nano Plus listing in the category?
Jason

Zen nano plus 1GB not fully connec

Just tried to connect a new Zen Nano plus gb to my XP machine. 
I can see it in Device Manager (both disk dri'ves and USB) and it says its working properly

But, it takes about 5 min to appear on Explore and then it freezes Explore and cant be read.

I have installed the Creative Mass storage drivers.

I've tried to update the firmware to .3.03 (from .2.03) but no go. It recognized it in recovery mode and sets a driver but the .3.03 install program takes it out of recovery with no changes to the firmware (it keeps searching for a compatible device with no luck)

I have also tried different USB ports, checking the power lever (which is OK) and assigning a device letter but Disk Management wont see it until after 5 min and then the device is not available

Very Quirky - any suggestion?

I'm about to send it back (very disappointed with Creative Support as I own Jukebox III and just lost my MuVo.

Thanks in advance,
David

Yes, thanks,?
I tired that and so many more things (restarting, deleting driver and re-installing, deleting media program, different USB ports, checking power allocations for ports, different cables etc.)
I'm a smart guy (BSEE) and spent about 5 hours trying to get this thing to work and no go - still quirky so I just dropped it off at the Post Office to return to Amazon.
Honestly, it not worth my time to spend 5 hours trying to get it to work after paying good money for it. Poor QC testing, poor firmware, and poor support.
What I don?t understand is why Creative doesn?t admit that these devices have a problem and either recall them or fix them. Look at the number of hits the "Zen Nano Plus Connection Problems " thread has! Over 200 hits.
This is obviously a problem and they have their head in the sand. And it irks me when companies do this; release a product that is faulty and let their customers sort it out.
I suggest a thread that logs the problems with respect to each device.
Example:
Thread: Zen Nano Plus Problems:
) connection problems: 493
2) Automatically powering off problems: 327
3) Etc
Each person could add their one occurrence to the running total and someone could sort through and actually find the number of occurrences a problem happens. This can get a company to own up to larger design and QC issues which they shove out the door to boost the bottom line.
But what do I know, I just stumbled upon this site googling ?Zen Nano Plus Connection Problems?
I'm moving on now and thank everyone for their help.
Best of luck,D

Zen Nano Plus/MuVo TX FM/MuVo V2

I'm contemplating buying a Creative MP3 player, but I've never had one before and I'd like to know about a couple of features. What's really pressing on my mind is if the players support folders, meaning if I can chose a folder and play all the songs inside, or if the player just takes all the songs in all the folders, sorts them alphabetically and plays them.
I want a player with GB memory, and I'd like to use it as a USB storage, too, so it should support other filetypes. Radio would be great, and I'd like to know if the radio also functions when I'm on holiday in another country, maybe even on another continent.
Until now, it seems that the Zen Nano Plus, the MoVo TX FM and the MuVo V200 are my most likely choices, plus, I like their design and they're not too expensi've. But before I buy any of them, I'd really like to know all the differences between them, so I can make the right decision. It would be great if you could help me with that.
Thanks! AldaraMessage Edited by Aldara on 0--2005 07:08 PM

I can offer some questions answered for the N200/Nano Plus, there are many others here who are more knowledgeable on the flash players.
The Nano Plus does allow you to pick each folder and play them, depending on your play mode (shuffle, normal, repeat folder etc), the folder will play how it's been told to. But, the songs are played in alphanumeric order (Eg, ,2,3,a,b,c, so you'd need the songs like 0-track.mp3, 02-track.mp3 etc). I think all Creative Flash players work that way actually.
The Line-in on the Nano Plus isn't all that good, I wouldn't really use it tbh.
It can be used a flash dri've (as all the others can)
The Radio generally on the Nano/N200 (mine's an N200, so I'm not sure how much exactly it'd differ, but they are the same player, just rebranded) is usually very good for me. I'm in London, and with the autoscan feature, I pick up the radio stations I want to listen to. I did recently bring my player to Mauritius where I did also get a good reception (in the Capital and around the Island, not where I was staying, because that's well... on a hill, I never really did try it). I also tried it out in Australia, Perth, where I actually got nothing at all, not radio station on autoscan. If I did manually go to the radio stations I did get a muffled sound. This was only where I was staying, I didn't really have time to mess around with an mp3 player while I was out.
Hope that answers some questions, feel free to ask more.

Zen Nano Plus: How to resolve issues with installing firmware 1.14

So .... I managed to kill my Zen Nano Plus when installing firmware version .4.03, but fortunately I've managed to bring it back to life again. :-)
Here's what I did wrong, and how you can avoid the mistakes that I made ...
I attempted to install the newly released "Creative ZEN Nano Plus Firmware .4.03" from my Windows 2000 system. However, I had not previously installed the "Creative Mass Storage Driver .07.00.250". In fact there seemed to be no reason to install these mass storage drivers as the Nano Plus player was always recognized by my system. However, while installing the firmware upgrade, it seems that the player is set to recovery mode and therefore the mass storage driver needs to be installed prior to upgrading the firmware.
I realized this partway through the firmware upgrade when prompted for the "StMp3Rec.sys" driver. I then successfully installed the mass storage driver then attempted to continue with the firmware upgrade. Unfortunately, the firmware software "froze" and the process had to be killed. My Nano Plus player now wouldn't turn on and my system would not recognize it. I then read how to set the player in recovery mode, and was able to see the player listed as "STMP3500" when examining my attached USB hardware (using the "Unplug or Eject Hardware" dialog).
To install the driver, I then looked at all hardware in my "Device Manager" (right click on "My Computer", select "Properties", choose the "Hardware" tab, click on the "Device Manager" button) then selected the "STMP3500" device. Right clicking and selecting "Properties" (or double clicking) brings up the properties dialog and from there I chose the "Reinstall Driver" button. I specified the driver location: "C:\Program Files\Creative\Creative Mass Storage Drivers\StMp3Rec.sys" and the driver then successfully installed. Finally, I successfully installed the firmware upgrade and all is now working well.
Here's the bottom line:
Be sure to install the "Creative Mass Storage Driver .07.00.250" prior to upgrading to the "Creative ZEN Nano Plus Firmware .4.03".
Maybe it is because I beta tested six or seven different Rio MP3 player models (until D&M Holdings discontinued the Rio brand), or because I have worked as a software developer for eight years - but I tend not to install any software that does not appear to be required. The Creative firmware upgrade software could be greatly improved by including a simple check to see if the Creative mass storage drivers are installed before accessing the player.

This has been answered many times here. Delete a few files on the player. Create a few folders on the player. Move the songs on the player into the folders. Now add more songs to the player into the folders. There is a limit on how many items the player will allow in the root.

Creative Zen Nano Plus won't turn on!!!!Please h

For some reason, my 256MB Creative Zen Nano Plus that I've only had for three months has suddenly failed to turn on. I have changed the battery several times so I know it isnt that, but when?I press the power button, the 'creative' logo comes up for about 2 seconds with the blue backlight before switching itself off. When I plug my player in my creative media organiser on my computer through the USB though, it connects absolutely fine and I can upload my media files, its just literally turning it on that is such a problem. I can't explain why its doing this, the only thing I'm thinking of is that it was in my handbag for about 6 weeks without being touched so I'm not sure if something in my bag could've damaged it's But I'm worried because I'm not sure if my player is under warranty as?I don't have the warranty sticker on the back of, only a number and a bar code?Can anyone possibly help as I've been everywhere to try and get it fixed but no one knows whats wrong!?Thank you?Laura.

Can you still connect your player to your PC? If so then you can reload the firmware. Go to the Support, Downloads page for the Nano Plus and download the firmware from there. Make sure you click on the Show Details link as that explains how to carry out the reload.
PB

Zen nano plus suddenly isn't recognized by WMP 11

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