Zen nano plus & windows

After inserting the CD I saw this message "The Windows operating system running on this computer is not supported by this product" What is wrong with my computer? Please... help!

gruba wrote:
After inserting the CD I saw this message "The Windows operating system running on this computer is not supported by this product" What is wrong with my computer? Please... help!
It's getting harder to find devices that still work with old operating systems, but you could try installing this driver:
Filename: MStorage_PCDRV_LB__07_00_250.exe
This download contains an improved version of the drivers found on the Installation CDs for Creative MuVo?, MuVo USB2.0, MuVo TX FM, MuVo N200, MuVo V200, Zen? Neeon, Zen Nano Plus or Zen Nano players.
Requirements:
* Microsoft? Windows? XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition
* Available USB port (version . or higher)
* Creative MuVo, MuVo USB2.0, MuVo TX FM, MuVo N200, MuVo V200, Zen Nano, Zen Neeon or Zen Nano Plus player
* To install the driver, do the following:
. Download the MStorage_PCDRV_LB__07_00_250.exe file into your local hard disk.
2. Connect the player to your computer.
3. Double-click the driver file and follow the instructions on the screen.
Instead of using the Creative software on the CD, you could just use Windows Explorer to drag and drop you songs to your Nano Plus.

Similar Messages

  • Zen Nano Plus WON'T START / RECOVERY / RES

    Hello ZNP friends and fellow victims of frustration,
    I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
    I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
    What I do remember is this:
    ) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
    2) I did double click it to call it up.
    3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
    4) I did leave the battery out of the nano plus during this operation.
    5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
    6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
    What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
    Creative should really have a clear set of instructions by now for fixing this problem.
    Good luck!
    Buck

    Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

  • Creative Zen Nano Plus Media Explorer only works for administra

    Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
    Version is .0.03.
    Thanks for any assistance.
    Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

    RMskater wrote:I think you need to change the permissions to "Everyone".
    How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
    I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
    As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
    I'm going to see if WMP0 has problems as well or if it's just the Creative ap
    ps.
    PB

  • Error Message when Trying to Rip to Zen Nano Plus

    I use Zen Nano Plus Media Explorer and I get this message:
    "Unable to lead database component. The program will now exit."
    I can't figure out what is missing in order to correct the problem. Can anyone help me?
    I use Windows XP Home on my HP Laptop.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Zen Nano Plus can't see new so

    I have a GB CL Zen Nano Plus with 208 (WMA) songs in 6 folders (352 MB space used). When I add new WMA songs, they show up on Windows Explorer File Manager but won't play on the MP3 player. When the MP3 player is unconnected to the computer, I can't even see them on the player. The WMAs are not protected; we tried WMP 9 and 0 to rip the music files from CD. Heard that updating the Firmware might fix, but wanted to be sure. Any suggestions?

    There are too many folders on your player - the ZNP can only see a total of 60 folders including any that don't have any music directly in them such as Artist folders. Connect your player and use Windows Explorer to rearrange your player so it uses less folders. When you say that the files aren't protected are you sure? WMP rips CDs to protected files by default so check in Tools, Settings to switch off Copy Protected. PB

  • Zen Nano Plus: I can't get my CDs to play in original order...He

    Hello. I'm new here.
    I got a Zen Nano Plus 52 mb a few months ago. Installed the software on my computer. I'm not very computer literate.
    Here's what's frustrating me: I can't seem to listen to my CDs in their original order.
    ) I put a CD in my computer
    2) Whether I view the track list in Windows Media Player or in the Creative Media Menu the track list appears in its original order as seen on the CD.
    3) I "rip" the CD to my Nano player.
    4) When I disconnect the player and go to play the album the tracks are all mixed up and not in the original order anymore.
    I've tried some different things but nothing seems to correct the problem. I'm hoping someone can direct me what to do. I'm very confused, as I don't understand much of the computer terminology I read.

    As in other response, the Nano Plus does not read ID tag info for sorting (it does read part of the tag--song name---only for display while that song is playing). Tag info typically includes the track number. Windows Media Player plays tracks in order of track number contained in the ID3 tags. The Nano Plus only sorts by filename. You can rip your tracks in a format that is prefixed by the track number (for filename). This can be done in Windows Media Player and other programs. Somehow you ripped tracks without the track number first (which would solve your problem). You tracks should look like "0-Come Together-Bealtes.wma" or something like this. This is the FILENAME, as you would see in Windows Explorer. The track info is not visible in Windows Explorer views. You can see it from Windows Media Player or Creative Media Source Organizer, though. Other players like Zen Micro and Touch sort tracks and build the library database on ID3 Tag info, not filenames.

  • Zen Nano Plus Lin In Iss

    I have a Zen Nano Plus. I purchased it for recording church messages. I run the cord from the line in to the church sound board. The recording is good, however, the nano sometimes shuts down during the middle of the sermon. What would cause this problem
    ? Is there a special setting or fix?Please help

    Hi,
    Sorry to hear you are having problems. There is no setting for this as this isn't normal behaviour. I'd suggest loading the latest firmware onto the unit and also checking the box "Format Data Area" when given the option to during the firmwares install.
    The firmware is available from here .
    http://uk.europe.creative.com/suppor...ame=Windows+XP
    Hope this hel
    ps.
    John

  • Creative zen nano plus

    I´ve bought a creative zen nano plus and couldn´t make it work on my Mac. Does anyone knows if there is any restrictions for creative mp3 players to install on Macs? There´s anything I can do?
    Thanks

    Welcome To  Discussions marianamansur!
    As per this page ZEN Nano Plus - 1GB MP3 flash player stores 500 songs and comes available in 10 colors, these are the software requirements.
    "Microsoft® Windows® 98SE®/2000/Me/XP (Service Pack 1 or higher)"
    ali b

  • Zen nano plus suddenly isn't recognized by WMP 11

    Hi there. I have Windows Vista Home Premium 32 bit on my PC. And I've had no issues with Windows Media Player recognizing my Zen Nano Plus - until this week. It just isn't. All of a sudden it's only showing as a removeable disk. I can access music files and what not - but I'd really like to be able to sync again. Has anyone experienced this problem?
    I did download the new firmware and install it - but still having the issue. I'd appreciate your help and feedback thanks!

    Re: zen nano plus suddenly isn't recognized by WMP n I do have that and while I can still add music and what not - I honestly just prefer going in one way through WMP . However, I did a System Restore Point today to a point to which I had thought I could still sync - and now when I open Windows Media Player it does recognize my device.
    Interesting point - my device now has the udpated firmware; because I had updated last week. And AFTER I did the System Restore, and then plugged in my device, it reinstalled the driver and Windows Media Player did recognize it. So I wonder if this has to do with the new firmware installation; although WMP did stop recognizing my device prior to my updating the firmware. (That is what led me to look for the update in the first place)
    However, this seems to have fixed my complaint. For the moment. Thank you for your response and suggestion!

  • Zen NANO Plus doesn't switch more than 2 songs

    Hi i have a problem with my new Zen nano plus mp3-player...
    I can only switch 2 songs. If i switch to the thrid song the player automaticly shut down.
    In the config menue i can switch as long as i want and the player doesn't shut down.
    I formated the player in FAT32 and in FAT - System but it doesn't work acctually (Fastformatation).
    And: If i wanna call the German Service hotline (+353 4380000) i only reach an private guy. I tipped in my telephon: 353 4380000 <-- is it right? Or are there any numbers before the "+" ?
    Thx and bye (hope for many usefull postings )

    Follow this link:
    <a href=http://uk.europe.creative.com/support/downloads/download.asp?sOSName=Windows+XP&region=3&Product_N ame=Zen+Nano+Plus&Product_ID=2720&modelnumber=&dri verlang=033&OS=0&drivertype=0&x=33&y=5 target=_blank> Download Page for Zen Nano Plus[/url]
    Under the firmware title, click the Show Details button and scroll down to the notes for the instructions.
    Edit: Long link, my badMessage Edited by arcl on 2-27-2005 08:47 PM

  • I messed up install of Zen Nano Plus 1

    Windows XP Home SP2
    Windows Media Player 0 (will use with Zen Nano Plus)
    Dell 8250
    ?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" />
    During the CD install, I had some questions and interruptions that required me to cancel, exit and say ?yes? to I did not want to install at this time, but it installed some files. I did not connect the player to my computer because of the manual?s warning to not connect player to computer before setting up the software.
    A search for Creative and Creative Zen brought up the following files on my computer:
    C:\Program Files\Creative\Product Registration\English
    C?\Program Files\Creative\Shared Files\CTregSvr and PdtIdMgr.pid
    C:\Program Files\RealPlayer\Devices had 7 Creative and Creative Zen files
    I have an Iomega Zip USB mass storage device on my system which is always powered up. It is used as I go along as a 2nd backup.
    Some other threads here recommend not using the install CD and not installing the software, but suggest connecting player and letting Windows XP recognize and install drivers. This is what I did with my Zip dri've. I dislike putting software I don?t need on my computer. I will be using the Nano Plus just for music, and maybe on occasion the AM/FM.
    So?..here are my questions:
    . Install with CD or connect to computer and let Windows do its thing?
    2. Will the Zip dri've cause a problem and should I power it down and disconnect from the computer when installing and using the Nano Plus?
    3. Are there more files lurking about in the Registry and where? (I am O.K. working in the Registry) ? I would like to make everything clean and start fresh with a clean install, unless this is not recommended.
    4. If I do need to use install CD is a full or custom recommended?
    I will appreciate any assistance and information offered.
    My thanks.
    Miki

    I thought I would let y'all know my Nano Plus is installed and my USB Iomega Zip still permanently resides undisturbed in my F:\ dri've and when I connect the Nano Plus, it is recognized by G:\ as it should be.
    I called Creative support and so I dd not have to use the install CD, the tech E-mailed me the drivers. When I began the install, I was asked to uninstall any mass storage devices before I installed, which I did......actually I just unplugged the Zip dri've so Windows would not know it existed. The tech said it was better to install their drivers than not; otherwise with WMP I would only be able to drag and drop.
    So.......that's my story
    Miki

  • Mass Storage Drivers to save Zen Nano Plus...[HALLELUJAH SOLVEDDDD!

    Okay, my Zen Nano Plus was working fine until about two days ago, when it just started shutting off. The battery was full, and I switched batteries three times, but it still wouldn't stay on. I looked through the forums, and there was advice to update the firmware. [I had ..0] I downloaded it [.3.03], and ran it, but then it said that it couldn't find the hardware for the software [or the software for teh hardware?] and I didn't know what to do, but the computer [or whatever] decided to disconnect the Nano from the comp, so there was no firmware on the player at all. And now it won't turn on.
    So I looked on the forums for THAT, and it was advised to download the Mass Storage Drivers, so I did. Only I don't know if I'm supposed to double click the icon and execute the program before I do the whole "push play before connecting the player to yor computer and continue holding play for ten seconds" thing, but I did, and I don't know if I was supposed to do, and somebody please help meh because I love my Zen and if he dies I am going to die as well. And be really bored during my classes.
    Also, I am running on Windows ME.Message Edited by rubyandrest on 0-29-200708:4 PM

    Dude...i have been a loyal customer of creative for years....i just updated my firmware on my nano plus and my zen shut down....no reset...nothing. i sent an email and i recieved a generic email about paying for contact help. they have lost a loyal customer and i am telling all of my friends to never buy a creative product. mine was fine and then i saw a firmware upgrade and thought, "wow, this would be great". then after installing it is useless. no help from creative at all. i have always had soundblaster cards and creative speaker systems so i figured id get their mp3 player...now i will never patronize their company again. go get an ipod. i am on payday! they will probably delete this post and deny me access to the site after this, but i am a marketing management major and this is a big No No for companies that wish to stay around. Creative will be gone in a few years if this is the service they offer.

  • Zen Nano Plus transfer prob

    Am having trouble transferring .wma files to my Zen Nano Plus even though it has 590MB free. When I try to transfer anything using Creative Source I keep getting a "transfer error" message. Have tried reorganising files into folders to cut down on memory used in the root folder - but it doesn't seem to help. It's even stopped letting me transfer between folders. Has anyone else had this problem.. Anyone know what to do??

    I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
    Zen Nano Plus Firmware Update:
    http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
    To install this firmware upgrade, do the following:
    - Connect your player to your computer.
    - Double-click the firmware upgrade file.
    - When prompted to set your player in Recovery mode, disconnect your player from your computer.
    - Press and hold the Play button while connecting your player to your computer's USB port.
    - Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    - Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
    - Follow the instructions on the screen to install recovery drivers for your player.
    - Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
    However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

  • Zen Nano Plus will not play all trac

    My Nano Plus will not playback all tracks installed.My Firmware has been updated to .0.03I have formated the Nano Plus via Windows Explorer.
    Tracks have been transferred via Windows Media Player 0 AND Creative MediaSource Organizer 3.30.2 with the same problem. The NanoPlus Mass
    Storage Driver has been updated, too. I have tried it on both a desktop AND a notebook PC. The transferred tracks are combinations of WMA and MP3. Both played and unplayed tracks are a combination of
    WMA-protected, WMA-nonprotected, and MP3, 28/59/60/92kbps -
    nothing unique about the tracks that will not play.
    The tracks have either been ripped from my audio CDs or downloaded via Media Player MSN Music store or MP3 store. I have licensed all tracks and they all play via Windows MediaPlayer and Creative MediaSource Player from my hardri've.
    All tracks show up on the Zen Nano Plus in windows explorer and will play from the NanoPlus via Media Player and Creative MediaSource player, but they will not all play through the NanoPlus.
    All problem tracks (if transferred via
    MediaSource) will either be skipped or the NanoPlus will pause when the NanoPlus is playing or they simply are not
    visible (if transferred via MediaPlayer0).
    The problem tracks are not always the same tracks after I have re-transferred them (I have tired 4
    times to clean/re-transfer tracks). I have 8 tracks and only 36 will play.When transferred via Windows MediaPlayer0, the tracks are organized into multiple folders.When transferred via Creative MediaSource, they are all in the root directory.
    What can I do to get this to work properly?

    That may be it!
    My tracks have been transferred with WMP0 into the following Folder structure:
    MUSIC-AUTHOR-ALBUM-Tracks.
    In Explorer/MediaSource, there is One MUSIC folder containing 65 AUTHOR folders containing 74 ALBUM folders containg 85 Tracks.
    My Zen Nano Plus MENU-MUSIC display shows only 3 Folders -- 3 ALBUM Folders of 36 Tracks -- the tracks that do playback.
    Is this just an organizational problem?
    If so, it's not very handy to Sync....there is nothing in the manual that explains this!
    I'll re-organize and see.
    What is the best FOLDER structure to use?

  • Zen Nano Plus won't play MP3, can't convert to WMA, tried new firmw

    Help!
    I have just reloaded the firmware (and all my music) onto my Zen Nano Plus and it didn't fix my problem.
    I have mostly .wma files and they play fine. I have tried to load .mp3 files but my player just skips them. I tried using the Organizer software to convert the .mp3 files to .wma files and it says they are converted but I get about min of each song and that's it.
    So I don't know why I can't play .mp3 files and I also don't know why the .mp3's can't be fully converted to .wma's.
    Can anyone help?Thanks in advance,Marci

    Wave files will only play by tricking the player into thinking that they are wav files created by the voice recorder. Put wav file into a folder called Recorded Tracks and see if it plays. This will at least see if it will play something. How did you transfer your files?Try ripping a CD to wma files using MediaSource or Windows Media Player - sometimes the firmware gets in a twist and will play mp3s but not wmas, or vice versa. The solution to that is to reload the firmware - go to the Support->Downloads link at the top of the page to get the latest firmware for your player. Protected songs (wma files with DRM) need to be transferred using WMP or MediaSource to transfer the license across, but mp3 files can be drag'n'dropped in Windows Explorer. A protected song without a license will give the symptoms you detail. As it's duff from the start you might just want to take it back - but it's worth trying the firmware reload first to save you some bother. PB

Maybe you are looking for