Zen Nano Plus - WMA fi

I have a gb zen nano plus and was having problems with the unit shutting off randomly. I installed the most recent firmware, but now the player skips all licensed wma files. All mp3s now play without a problem, but the wma files won't play.
Any ideas? thanks.

Licenced WMA files... where are they from? And are they still on your computer and in the WMP or Mediasource library? If they are from a major download store, it probably thinks you are copying them. Any chance (cough cough) that you could convert them to MP3 by re-ripping them from a burned cd?

Similar Messages

  • Zen Nano Plus won't play MP3, can't convert to WMA, tried new firmw

    Help!
    I have just reloaded the firmware (and all my music) onto my Zen Nano Plus and it didn't fix my problem.
    I have mostly .wma files and they play fine. I have tried to load .mp3 files but my player just skips them. I tried using the Organizer software to convert the .mp3 files to .wma files and it says they are converted but I get about min of each song and that's it.
    So I don't know why I can't play .mp3 files and I also don't know why the .mp3's can't be fully converted to .wma's.
    Can anyone help?Thanks in advance,Marci

    Wave files will only play by tricking the player into thinking that they are wav files created by the voice recorder. Put wav file into a folder called Recorded Tracks and see if it plays. This will at least see if it will play something. How did you transfer your files?Try ripping a CD to wma files using MediaSource or Windows Media Player - sometimes the firmware gets in a twist and will play mp3s but not wmas, or vice versa. The solution to that is to reload the firmware - go to the Support->Downloads link at the top of the page to get the latest firmware for your player. Protected songs (wma files with DRM) need to be transferred using WMP or MediaSource to transfer the license across, but mp3 files can be drag'n'dropped in Windows Explorer. A protected song without a license will give the symptoms you detail. As it's duff from the start you might just want to take it back - but it's worth trying the firmware reload first to save you some bother. PB

  • Zen Nano Plus WON'T START / RECOVERY / RES

    Hello ZNP friends and fellow victims of frustration,
    I have the GB Zen Nano Plus and a Windows XP operating system. My Zen is just over 3 months old, and a few days ago I started having the "stuck on Logo or hour glass (building library) problem". Like many of you, it has frustrated me beyond belief in my attempts to correct it. I'm certainly not a computer whiz, but I'm fairly good at following clear, numbered, valid instructions. I have tried many of the offered cures for this problem as provided in the discussion forum. None have worked for me.
    I have just stumbled onto/into the fix for the WON'T START / RECOVERY / RESCUE problem. At least, I hope it lasts. The bad news is that I don't know or remember the steps for the cure. The good news is that the problem can be fixed. In the frustration of trying a million variations on the steps offered in the discussion area, I happened to fix my nano plus. I was becoming like a hyper zealot playing a slot machine.
    What I do remember is this:
    ) I did download the application ZenNanoPlus_PCFW_LF___0 and install it, and put an icon on my desktop so I could activate it easily.
    2) I did double click it to call it up.
    3) I attached my nano plus via USB to the computer. I don't remember if I had to do that before or after bringing up the above application. (You may have to try both.)
    4) I did leave the battery out of the nano plus during this operation.
    5) I was required to reformat the nano plus which eliminated anything on it. When the instruction came on to reformat, it said "... area" so I was worried that the reformat might include more than the device itself but it didn't.
    6) Then I loaded a song, disconnected the device from the computer, put in a battery, and it started fine.
    What a task that whole process was! Of course I'm not telling you anything new. I was tempted to just get on with life, but then I thought I should really share this with those of you who have been in the trenches...to let you know that a cure is possible.
    Creative should really have a clear set of instructions by now for fixing this problem.
    Good luck!
    Buck

    Have you updated the firmware? this could be the major cause. Also, MP3 has far fewer kinks as a uni'versal format than WMA. If possible, I highly suggest using MP3 on MP3 players.

  • Zen Nano Plus can't see new so

    I have a GB CL Zen Nano Plus with 208 (WMA) songs in 6 folders (352 MB space used). When I add new WMA songs, they show up on Windows Explorer File Manager but won't play on the MP3 player. When the MP3 player is unconnected to the computer, I can't even see them on the player. The WMAs are not protected; we tried WMP 9 and 0 to rip the music files from CD. Heard that updating the Firmware might fix, but wanted to be sure. Any suggestions?

    There are too many folders on your player - the ZNP can only see a total of 60 folders including any that don't have any music directly in them such as Artist folders. Connect your player and use Windows Explorer to rearrange your player so it uses less folders. When you say that the files aren't protected are you sure? WMP rips CDs to protected files by default so check in Tools, Settings to switch off Copy Protected. PB

  • Zen Nano Plus: I can't get my CDs to play in original order...He

    Hello. I'm new here.
    I got a Zen Nano Plus 52 mb a few months ago. Installed the software on my computer. I'm not very computer literate.
    Here's what's frustrating me: I can't seem to listen to my CDs in their original order.
    ) I put a CD in my computer
    2) Whether I view the track list in Windows Media Player or in the Creative Media Menu the track list appears in its original order as seen on the CD.
    3) I "rip" the CD to my Nano player.
    4) When I disconnect the player and go to play the album the tracks are all mixed up and not in the original order anymore.
    I've tried some different things but nothing seems to correct the problem. I'm hoping someone can direct me what to do. I'm very confused, as I don't understand much of the computer terminology I read.

    As in other response, the Nano Plus does not read ID tag info for sorting (it does read part of the tag--song name---only for display while that song is playing). Tag info typically includes the track number. Windows Media Player plays tracks in order of track number contained in the ID3 tags. The Nano Plus only sorts by filename. You can rip your tracks in a format that is prefixed by the track number (for filename). This can be done in Windows Media Player and other programs. Somehow you ripped tracks without the track number first (which would solve your problem). You tracks should look like "0-Come Together-Bealtes.wma" or something like this. This is the FILENAME, as you would see in Windows Explorer. The track info is not visible in Windows Explorer views. You can see it from Windows Media Player or Creative Media Source Organizer, though. Other players like Zen Micro and Touch sort tracks and build the library database on ID3 Tag info, not filenames.

  • Zen Nano Plus - Used Battery vs. New Battery Prob

    I downloaded some WMA files from Walmart.com and successfully transferred them to my Zen Nano Plus. They played fine. But the battery, which was already low on power, died. I switched in a new battery and tried playing WMA files, but they would only play for about three seconds before the mp3 player shut off.
    I switched back in the old battery and the WMA files played just fine.
    Both the old and new battery play the MP3 files, so there's no problem there.
    Is the problem related to voltage or something? Please help.

    Known issue, check [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=40235&view=by_date _ascending&page=">this thread[/url].
    No solution yet, I'm afraid.

  • Zen Nano Plus transfer prob

    Am having trouble transferring .wma files to my Zen Nano Plus even though it has 590MB free. When I try to transfer anything using Creative Source I keep getting a "transfer error" message. Have tried reorganising files into folders to cut down on memory used in the root folder - but it doesn't seem to help. It's even stopped letting me transfer between folders. Has anyone else had this problem.. Anyone know what to do??

    I'm having the exact same problem with my Nano Plus, and I've only had it for a little over 3 months. I contacted technical support and they told me to download the Firmware update and gave me these directions:
    Zen Nano Plus Firmware Update:
    http://uk.europe.creative.com/support/downloads/download2.asp?Product=2720&dlcentric=9423&Product_ Name=ZEN+Nano+Plus&OSName=Windows+XP
    To install this firmware upgrade, do the following:
    - Connect your player to your computer.
    - Double-click the firmware upgrade file.
    - When prompted to set your player in Recovery mode, disconnect your player from your computer.
    - Press and hold the Play button while connecting your player to your computer's USB port.
    - Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    - Release the Play button when the "Find New Hardware" dialog box appears on the computer screen.
    - Follow the instructions on the screen to install recovery drivers for your player.
    - Double-click the firmware upgrade file and follow the instructions on the screen. Ensure to select the "Format Data Area" option within the Update.
    However, at step 6 my computer did not recognize my player with it being on and neither did the Firmware. I responded to Technical Support and told them this. They said it seemed like it needed repaired or replaced! Even though there is a -year warranty, there is only a 3 month labor warranty, which means if you send it in to get fixed and it has passed the 3-month labor warranty, you have to pay a $24.95 diagnostics and handling fee. If you're in this situation, they said the best thing to do is try to exchange it wherever you bought it first. I hope this helps!

  • Zen Nano Plus will not play all trac

    My Nano Plus will not playback all tracks installed.My Firmware has been updated to .0.03I have formated the Nano Plus via Windows Explorer.
    Tracks have been transferred via Windows Media Player 0 AND Creative MediaSource Organizer 3.30.2 with the same problem. The NanoPlus Mass
    Storage Driver has been updated, too. I have tried it on both a desktop AND a notebook PC. The transferred tracks are combinations of WMA and MP3. Both played and unplayed tracks are a combination of
    WMA-protected, WMA-nonprotected, and MP3, 28/59/60/92kbps -
    nothing unique about the tracks that will not play.
    The tracks have either been ripped from my audio CDs or downloaded via Media Player MSN Music store or MP3 store. I have licensed all tracks and they all play via Windows MediaPlayer and Creative MediaSource Player from my hardri've.
    All tracks show up on the Zen Nano Plus in windows explorer and will play from the NanoPlus via Media Player and Creative MediaSource player, but they will not all play through the NanoPlus.
    All problem tracks (if transferred via
    MediaSource) will either be skipped or the NanoPlus will pause when the NanoPlus is playing or they simply are not
    visible (if transferred via MediaPlayer0).
    The problem tracks are not always the same tracks after I have re-transferred them (I have tired 4
    times to clean/re-transfer tracks). I have 8 tracks and only 36 will play.When transferred via Windows MediaPlayer0, the tracks are organized into multiple folders.When transferred via Creative MediaSource, they are all in the root directory.
    What can I do to get this to work properly?

    That may be it!
    My tracks have been transferred with WMP0 into the following Folder structure:
    MUSIC-AUTHOR-ALBUM-Tracks.
    In Explorer/MediaSource, there is One MUSIC folder containing 65 AUTHOR folders containing 74 ALBUM folders containg 85 Tracks.
    My Zen Nano Plus MENU-MUSIC display shows only 3 Folders -- 3 ALBUM Folders of 36 Tracks -- the tracks that do playback.
    Is this just an organizational problem?
    If so, it's not very handy to Sync....there is nothing in the manual that explains this!
    I'll re-organize and see.
    What is the best FOLDER structure to use?

  • Don't buy 1GB Zen Nano Plus!

    After trying countless attempts to resolve the issue of my Zen Nano Plus turning off by itself after 0-5 seconds, I have decided to return the product. I did as their Customer Tech Support said ( install the firmware, hit the reset button, hit the reset button and then try to install the firmware...), but nothing worked. I had owned the mp3 player for only day, and was never able to listen to any of the music I downloaded onto it. Yesterday I purchased a Samsung player, and hope to have better luck with it.

    Ok... Maybe If you woulod have asked help here some ppl like me would have helped you! I bought one (Zen Nano Plus Gb) for my mom and it works perfectly. I found out that if you are using the compact mode in the creative media explorer it makes a mysterious problem with the mp3. This fonction transfers songs into wma format to save space. But I don't know why, when you use this, your mp3 close for no reason after 0 to 5 seconds. What I did is that I remove all the transfered song and I transfered the original version (in mp3 fornat) to the mp3. To my surprise it worked perfectly!!!
    Creative could you please check your software or the firmware compatibility with that fonction!?
    And by the way, next time you got something that doesn't work as it should, remember to ask on the forums, it also helps!
    Thanks

  • Zen nano Plus capac

    I know the Zen Nano Plus holds up to 500 songs in WMA, but what about Mp3 format at 28kps? Is there a real difference is sound quality from WMA to MP3?

    Duplicate post.

  • Zen nano plus fold

    I tried making a folder for my zen nano plus, but when i put a song in it it takes up memory, unlike my sisters zen micro.is there a way to make it not take up memory?

    Hey Guys,
    I guess I'm what you might call computer stupid. I hope you don't think that I ask too many dumb questions. Well, here goes....
    I recently purchased a Zen Nano Plus, GB. (I am really amazed at what this little thing can do.) As soon as I loaded the software into the cumputer, I went to Creative.Com and downloaded everything available for it. I ripped 6 CD's to it and ran out of memory. All songs were ripped in MP3 format without using the Smartfit option. I have ~220 songs on the player.
    I copied all the songs over to a hard dri've, deleted all the songs on the Nano Plus, and tried to drag and drop them all back to the player using Smartfit and converting to WMA format. There wasn't enough space to get all the songs back on that I took off. I deleted all of them then d&d back to the Nano. The player is working fine in the shuffle mode.
    Now that you have the background, here are my questions: First, Is this about the limit for MP3 format songs, or is there something I'm doing/not doing to get more songs onto it's Second, the help information isn't really clear to me as to what/when/if I should use the format/initialize options. Please educate me on this issue. Third, has anyone used an FM transmitter with the Nano Plus, and if so, which one do you recommend?

  • Creative Zen Nano Plus Firmware Upgrade 1.03

    Hi everyone,
    Just wanted to make you aware of an update that has just been posted on our site.
    <TABLE cellSpacing=0 cellPadding=0 width=540 bgColor=#eeeeee border=0>
    <TBODY>
    <TR vAlign=top>
    <TD height=5><FONT color=blue> (<FONT color=#222222 size=><B>.6 MB</B>) </TD>
    <TD><FONT color=#222222 size=>2 Sep 05 </TD></TR></TBODY></TABLE>
    <TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
    <TBODY>
    <TR>
    <TD colSpan=2><B>Filename: </B><B>ZenNanoPlus_PCFW_LF__03_02.exe</B></TD></TR>
    <TR>
    <TD colSpan=2> ZENP-FWARE-2-LF
    <DIV id=ShortDesc>
    This upgrade improves the functionality of your Creative Zen? Nano Plus player. For complete functionality, make sure that you meet the requirements listed below before installing this upgrade.
    <DIV id=Features>
    <EM>Enhancement:</EM>
    Supports Thai unicode character display.
    </LI>
    <DIV id=Fixes>
    <EM>Fix</EM>:
    Ensures proper functionality of WMA playback when you move forward or backward within a track.
    Improves Shuffle mode randomization when you play back a large number of MP3 tracks.</LI>
    <DIV id=Notes>
    <EM>Requirements:</EM>
    Microsoft Windows XP, Windows 2000, Windows Millennium Edition or Windows 98 Second Edition (SE)
    Available USB port (version . or higher)
    Creative Zen Nano Plus player
    For Windows 98 SE only: Creative Mass Storage drivers .05.0.250 or later, available from the Installation CD or the Internet</LI>
    <EM>Notes:</EM>
    This firmware upgrade only works with Creative Zen Nano Plus players. Do not install this upgrade for other players.
    You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before upgrading the firmware.
    To install this firmware upgrade, do the following:
    Download the ZenNanoPlus_PCFW_LF__03_02.exe file into your local hard disk.
    Connect your player to your computer.
    Double-click the firmware upgrade file.
    When prompted to set your player in Recovery mode, disconnect your player from your computer.
    Press and hold the Play button while connecting your player to your computer's USB port.
    Continue to hold the Play button for about 0 seconds after connecting your player to your computer.
    Release the Play button when the Find New Hardware dialog box appears on the computer screen.
    Follow the instructions on the screen to install recovery drivers for your player.
    Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
    </LI>
    </TD></TR></TBODY></TABLE>

    I went ahead and updated it anyway. One little thing I noticed was now the volume only goes up to 25 like my Zen Touch instead of 40 or whatever that it did before. Same loudness, different numbers only. Other than that, I have not noticed anything different, but it seemed to work OK scrolling through a song with the old firmware. I did not, obviously, do a detailed comparison.

  • Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

    Hi all,
    I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
    So I am here asking again.
    I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
    I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
    I'm also running windows XP SP2
    Can anyone help me?
    Thank you in advance
    Marcelo Lopes
    Rio de Janeiro - Brazil

    Hello-
    I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
    If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
    . Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
    2. Install the latest driver by double clicking on the file name.
    3. Unplug the player from a computer if it is plugged.
    4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
    5. Press and hold the Play button while connecting the player to the USB port.
    6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
    7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
    8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
    9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
    0. Format the player if you are prompted to do so.
    It is recommended that you stop your player properly before physically disconnect it from your PC.
    To stop your player in Windows XP, Windows 2000 or Windows ME
    Click on the Safely Remove Hardware icon on the Taskbar, click Safely remove USB mass Storage device, and disconnect your play when you are prompted to do so.
    To stop your player in Windows 98SE
    Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
    Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
    Good luck.

  • Zen Nano Plus 1gb turns off .

    Hi
    I've had my player since September 2005 and have NEVER had any trouble out of it until 2 days ago. The problem...When I am listening to a track and use the wheel to back it up and listen to it again or the track before it, the player shuts off. I've been reading the posts here and realize I probably need some new firmware but which one do I need. Also my daughter has a 52 mb player that started doing the same thing.
    thanks in advance
    August22

    August22,
    The new firmware for the Zen Nano Plus is available on the Downloads page, it was released on the 25th of August. It includes this fix:
    Resolves the issue of your player (battery level full) turning off, while playing a 28 kbps DRM-protected WMA file. </LI>
    Please note that (as it states in the details fiel) this firmware does remove your player's FM recording feature.
    Cat

  • Zen Nano Plus Folder limi

    Is there a limit on the number of folders that the g Zen Nano Plus can recognize on the screen? I can only see 33 folders. I can see all of my cd's that I have loaded when I view the Zen flash dri've with my explorer, however the last 5 cd's I have loaded do not appear on my screen and I cannot listen to them.

    hello
    im having a similar problem with my nano plus gb firmware version .
    i have 25 folders with 34tracks both mp3 and wma loaded to my player and able to view them via windows explorer (xp sp2)
    but when i disconect the player and view the folders im only able to view 9 folders and they are arranged out of order . i use the player to listen to audio books as well as music so having folders displayed in order is important.
    i have tried naming the folders audio book , 2 audio book , and a audio book, b audio book but they still get mixed up
    i have done a reformat in fat32 , should i do a firmware upgrade ?
    i purchaced this player witha bigger memory and now find i cant use all of the gig :-(
    any suggestions apreciated
    regards
    jugglematt

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