Zen nano plus wont switch

worked fine for a couple of months
then it would switch on then turn itself off randomly after about a minute, then a few seconds, now it wont switch on at all
i've flashed the firmware and formatted it through windows and tried recovery mode a number of times
it only seemed to start playing up after the .2.03e firmware release (currently using .3.03e - no difference)
i use only mp3 files, some VBR
is there any hope?Message Edited by mcjhn on 09-3-2006 0:2 AM

mcjhn wrote:it only seemed to start playing up after the .2.03e firmware release (currently using .3.03e - no difference)
This link for v..0 still works - try that or search online for earlier versions. A site called DAPJukebox has a lot of Creative firmware as does www.softpedia.com in their Drivers section.
You'll probably need to use Recovery Mode to install it.
PB
Message Edited by PeeBee on 09-3-2006 09:2 AM

Similar Messages

Zen Nano Plus wont play for more than 5 seconds at a ti

I recently bought a new Creative Zen Nano Plus and thought I was getting a good reliable product. It synced in WMP like it should but when I unplugged it from my computer and tried to listen to the songs it will boot up and start playing a song but then shut off 3 seconds later. I formatted it and updated the firmware and drivers on the player and my computer but it still wont play for more than a few seconds at a time. I tried changing the battery and leaving it plugged in but neither of the above worked. I would appreciate some help. Thanks.

Same issue with me - only mine won't even power on now...
I am waiting on reply from customer support...

Zen Nano Plus wont play mp3 fi

I cannot get my Nano Plus player to play mp3 files. I have reformatted the dri've but it still will not play them. This includes home-made mp3 files with no rights issues. When I transfer files to the Nano Plus and try to play them they simply will not start playing. Instead of the triangle "Play" icon, there is a solid square "Stop" icon in the display and the timer stays at 0:00. I have played some of these mp3 files in the past but none of them will play now.
Any ideas?
Thank you,
Tony

tonycog wrote:
I cannot get my Nano Plus player to play mp3 files. I have reformatted the dri've but it still will not play them. This includes home-made mp3 files with no rights issues. When I transfer files to the Nano Plus and try to play them they simply will not start playing. Instead of the triangle "Play" icon, there is a solid square "Stop" icon in the display and the timer stays at 0:00. I have played some of these mp3 files in the past but none of them will play now.
Any ideas?
Thank you,
Tony
ya i have the same problem if anyone knows anything about this please help. i cannot play anything on it and when transfer files to the mp3 player it is completely silent.

Zen NANO Plus doesn't switch more than 2 songs

Hi i have a problem with my new Zen nano plus mp3-player...
I can only switch 2 songs. If i switch to the thrid song the player automaticly shut down.
In the config menue i can switch as long as i want and the player doesn't shut down.
I formated the player in FAT32 and in FAT - System but it doesn't work acctually (Fastformatation).
And: If i wanna call the German Service hotline (+353 4380000) i only reach an private guy. I tipped in my telephon: 353 4380000 <-- is it right? Or are there any numbers before the "+" ?
Thx and bye (hope for many usefull postings )

Follow this link:
<a href=http://uk.europe.creative.com/support/downloads/download.asp?sOSName=Windows+XP&region=3&Product_N ame=Zen+Nano+Plus&Product_ID=2720&modelnumber=&dri verlang=033&OS=0&drivertype=0&x=33&y=5 target=_blank> Download Page for Zen Nano Plus[/url]
Under the firmware title, click the Show Details button and scroll down to the notes for the instructions.
Edit: Long link, my badMessage Edited by arcl on 2-27-2005 08:47 PM

Zen Nano Plus - Dead after 20 minu

Just received my player this morning. Connected and transferred a couple of albums via windows explorer. Disconnected and had a listen, sound was ok. Reconnected to add some more music. Paste operation froze windows explorer, safely remove hardware button did nothing and the only option was a hard reset. Now player wont switch on at all, not even a logo screen and pc doesn't recognize it so cannot reflash the firmware. Most disappointing.

Thanks for the tips shellshock. I spent quite some time yesterday trying to bring the player back to life to no avail, so its now winging its way back to Amazon.
Basically it went something like:
: 8am. Grab parcel from postman and unwrap excitedly
2: Plug player into spare usb port, my 64 bit OS recognised it straight away as a 'Zen Nano Plus' so no additional driver install necessary which is just as well because there doesn't seem to be one for 64 bit versions of Windows
3: Open windows explorer and copy two folders across to player as with any UMS device (Supertramp and Erik Satie no less)
4: Unplug player, have a listen for a few minutes and farmiliarise with the menu operations and manual
5: Reconnect player to PC, which again recognizes it correctly
6: Attempt to copy and paste a further folder of mp3's to the player using windows explorer at which point onimously the hourglass mouse cursor indicates work in progress without any sign of a progress bar appearing to indicate files in transit (the player does however display a data transfer in progress animation
7: After a couple of minutes ctl-alt-del clearly indicates windows explorer (and hence the data transfer operation) have stopped responding (my pc it should be noted has a respectable spec, was built last summer is not crash prone for no reason)
8: Bollocks says I, this is not quite going to plan. Forcing the process closed via task manager and attempting to use the 'safely remove hardware' function in the system tray locks the computer up totally forcing a hard reset
9: The Nano in the meantime has stopped displaying the data transfer animation so I unplug it from the PC and power it down thinking 'oh well, hardware is known to crash occassionally, i'll need to recopy the files after a reboot no doubt'. Hah, I should be so lucky.
0: Nano now refuses to start full stop. Not even a logo. Removing and replacing batteries minutes later as recommended has no effect, holding down the power button for over a minute has no effect, different batteries have no effect
: The PC now seems to think the dead Nano is a 'STMP3500' (i'm guessing this is the chipset used by the player) and furthermore wants drivers to match. Downloading latest drivers from Creative is useless as they are only 32 bit and will not work with Windows XP 64bit, so the PC is now having none of the dead Nano
2: Attemping to activate the emergency reset by attaching the Nano to a USB port (various ports tried) whilst holding down the power button for 20 seconds or so (several times) proves futile as all my PC now wants is drivers for a goddam 'STMP3500'!
3: Latest firmware from Creative does run ok but totally fails to find the player
4: 3pm. Player is unceremoniously re-wrapped with curses into its packaging and marched to the post office for despatch to Amazon's returns department for a refund
My guess is that the failed data transfer managed to wipe or corrupt the player firmware. I'm sure all computer users are used to system crashes now and again, but they certainly wouldn't expect to have to buy new hardware each time it happened. Creative R&D department should maybe revisit the way the Nano's OS is written and protected.
After all that i'm still searching for a decent mp3 player but can find none to match the spec of the Nano at the price. Reviews of cheaper alternati'ves indicate poor battery life and questionable sound quality. Iri'ver T30 doesn't support UMS so thats a no go.
All in all a pretty negati've experience. Perhaps I was just unlucky, maybe once the refund comes through I might even give the Nano another shot, especially as the price has just dropped again by about 3 quid on Amazon......

Bought Zen Micro to replace Zen Nano Plus - Can't get it to work

HiSorry if this was answered somewhere, but maybe i'm just dense. Can't seem to get things going. I used to have a Zen Nano Plus which worked fine on my PC - Win XP SP2.Picked up a used Zen Micro - I thought that it would be better because of bookmarking - but I have yet to get it to work.Zen Micro says Version 2.20.05?Here is a list of what it says is loaded on my PC[Creative Product-PID][Installation Log]
8 May 2006, Creative Zen Nano Plus Pack
8 May 2006, Creative MediaSource Zen Nano Plugin .00.07
8 May 2006, Zen Nano Plus Media Explorer 2.00.0
8 May 2006, Creative Audio CD Ripper .60.0
7 May 2006, Creative MediaSource Plugin for CD Burner 3.0.8
7 May 2006, Creative MediaSource Player/Organizer 3.30.2
7 May 2006, Common Audio Driver Interface .03.29
3 May 2006, MediaSource AudioSync Plugin .0.03
3 May 2006, MediaSource NOMAD Jukebox 2/3/Zen Plugin .0.03
3 May 2006, Creative Music Store Plugin .00.09
3 May 2006, Creative MediaSource Zen Nano Plugin .00.03
3 May 2006, Creative MediaSource Player Skin Pack .0.06
3 May 2006, MediaSource NOMAD MuVo Plugin .0.0
3 May 2006, MediaSource CD-ROM Burner Component 3.0.
3 May 2006, MediaSource Detector 3.00.7
3 May 2006, Common Audio Driver Interface .03.
3 May 2006, Creative MediaSource 3.20.57
3 May 2006, Audio Device Selection .0.05
3 May 2006, Creative System Information .0.3
3 May 2006, Zen Nano Plus Media Explorer .0.03
3 May 2006, Creative Audio CD Ripper .60.06
Have tried to download drivers and software for Zen Micro. When I try to run it though, it does not install because it says that I do not have device connected. Have erased everything off of Zen Micro, but have not reformatted. When I attach Zen Micro to PC, Zen Micro displays "booted" & PC displays "Zen Micro" for a second or two, then switches to "MTP Device"?. Do I need to erase everything from the Zen Nano Plus first?2. What do you think my next step should be?Thx???

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

Zen Nano Plus can't see new so

I have a GB CL Zen Nano Plus with 208 (WMA) songs in 6 folders (352 MB space used). When I add new WMA songs, they show up on Windows Explorer File Manager but won't play on the MP3 player. When the MP3 player is unconnected to the computer, I can't even see them on the player. The WMAs are not protected; we tried WMP 9 and 0 to rip the music files from CD. Heard that updating the Firmware might fix, but wanted to be sure. Any suggestions?

There are too many folders on your player - the ZNP can only see a total of 60 folders including any that don't have any music directly in them such as Artist folders. Connect your player and use Windows Explorer to rearrange your player so it uses less folders. When you say that the files aren't protected are you sure? WMP rips CDs to protected files by default so check in Tools, Settings to switch off Copy Protected. PB

Zen Nano Plus - Used Battery vs. New Battery Prob

I downloaded some WMA files from Walmart.com and successfully transferred them to my Zen Nano Plus. They played fine. But the battery, which was already low on power, died. I switched in a new battery and tried playing WMA files, but they would only play for about three seconds before the mp3 player shut off.
I switched back in the old battery and the WMA files played just fine.
Both the old and new battery play the MP3 files, so there's no problem there.
Is the problem related to voltage or something? Please help.

Known issue, check [url="http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=40235&view=by_date _ascending&page=">this thread[/url].
No solution yet, I'm afraid.

Zen Nano Plus armband in Austra

Hi all
I've spent a lot of time researching what mp3 player to buy. I eventually decided on the Zen Nano Plus due to it's size, features, good reviews, and being able to use the armband for running and gym work.
Until I discovered the armband is unavailable in Australia! According to the Creative website, the armband is a standard accessory included in the box if you li've in the US. In the UK, it is available from the website as an optional accessory. But it's not available at all in Australia.
Without starting a discussion on why Creative would market in this way, does anyone have any suggestions on how I might source an armband, with or without the player? I am happy to purchase from US websites, but I haven't come across any that will ship to Australia. Creative themselves certainly don't, neither the US or UK sho
ps.
Does anyone know of an online US retailer that will ship to Australia? Does anyone have one that they don't want?
Cheers
MarkMessage Edited by ClownDogger on 0-3-2006 05:06 AM

Woohoo! Success, at last.
Found an Australian online retailer that ships to Australia (obviously). It looks like this mob has imported a stack of Zen Nano Plus's, complete with silicon case and armband.
http://www.mp4store.com.au/category4_2/product222/product_info.html
I ordered late on Monday night and it was in my hands on Wednesday morning. About $255. And the best bit - available in orange! Most retailers only seem to stock black or white. Also in light blue or silver apparently.
Very happy, finally. Thanks to all for trying to help.
Clowndogger - I hope you haven't switched to iri'ver!
Quelly.

Having same Zen Nano Plus problem as Golden Oldi

I didn't want to hijack Paloma's post, but was amazed when I read it because the same thing is happening to me!
My new Zen Nano Plus <EM>just</EM> arri'ved in the mail 2 days ago, I downloaded the software, connected the player to register it and got the USB connection symbol. When disconnected it does NOT switch on when I press or hold the scroll button.
I do believe I followed all instructions carefully, but something is really wrong. I'm not computer/electronics illiterate, but a wiz I ain't! I'd really appreciate any help! Thanks!

keaton wrote:
how do i do that? (connect it in recovery mode)
See my reply in this post.
PB

1GB Zen Nano Plus player stuck in Radio mo

I have a GB Zen Nano Plus player. I use it every day, have since I got it 2 yrs ago. It has the radio feature. I switched it to radio the other morning and now it won't switch back to my mp3 music. When I push in the scroller to go to the menu, it takes me to the Radio menu and locks up. Won't scroll up, won't scroll down, can't up or down the volume, can't even turn it off... I have to remove the battery for it to quit. I have no clue what's going on. I connected it to my computer and formatted it....didn't help. Went here online and got the firmware update drivers....didn't help. I can still load music onto and play it while it's hooked to my desktop, but I can't use it any other way than radio when I'm using it solo. Any ideas?

Make sure to reflash the firmware in recovery mode (see instructions on Creative's support website), and also let the updater format the data area. If that doesn't work it's probably a hardware failure, I'm afraid...

Mass Storage Drivers to save Zen Nano Plus...[HALLELUJAH SOLVEDDDD!

Okay, my Zen Nano Plus was working fine until about two days ago, when it just started shutting off. The battery was full, and I switched batteries three times, but it still wouldn't stay on. I looked through the forums, and there was advice to update the firmware. [I had ..0] I downloaded it [.3.03], and ran it, but then it said that it couldn't find the hardware for the software [or the software for teh hardware?] and I didn't know what to do, but the computer [or whatever] decided to disconnect the Nano from the comp, so there was no firmware on the player at all. And now it won't turn on.
So I looked on the forums for THAT, and it was advised to download the Mass Storage Drivers, so I did. Only I don't know if I'm supposed to double click the icon and execute the program before I do the whole "push play before connecting the player to yor computer and continue holding play for ten seconds" thing, but I did, and I don't know if I was supposed to do, and somebody please help meh because I love my Zen and if he dies I am going to die as well. And be really bored during my classes.
Also, I am running on Windows ME.Message Edited by rubyandrest on 0-29-200708:4 PM

Dude...i have been a loyal customer of creative for years....i just updated my firmware on my nano plus and my zen shut down....no reset...nothing. i sent an email and i recieved a generic email about paying for contact help. they have lost a loyal customer and i am telling all of my friends to never buy a creative product. mine was fine and then i saw a firmware upgrade and thought, "wow, this would be great". then after installing it is useless. no help from creative at all. i have always had soundblaster cards and creative speaker systems so i figured id get their mp3 player...now i will never patronize their company again. go get an ipod. i am on payday! they will probably delete this post and deny me access to the site after this, but i am a marketing management major and this is a big No No for companies that wish to stay around. Creative will be gone in a few years if this is the service they offer.

Creative Zen Nano Plus audio line-in recor

Im planning to buy Creative Zen Nano Plus GB.
. Does Creative Zen Nano Plus audio line-in recoreder offer excellent quality of sound music when you record a certain music through a CD player's line-in?
2. Please rate the quality of recorded sound music from to 0.
3. Does the recorded sound quality the same as when you just download the music file through your PC's USB connection?
thanks.

Is there something I need to set in the player to allow it to play out of it's line-in function?
You connected the ZNP's headphone out to your car|shelf|portable stereo's line-in, right? The line-in on the ZNP itself is only used to record external audio sources onto the player. The stereos may need to be set to play back from their line-inputs if they don't detect the signal and switch automatically, but that should be explained in the corresponding manuals.

Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

Hi all,
I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
So I am here asking again.
I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
I'm also running windows XP SP2
Can anyone help me?
Thank you in advance
Marcelo Lopes
Rio de Janeiro - Brazil

Hello-
I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
. Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
2. Install the latest driver by double clicking on the file name.
3. Unplug the player from a computer if it is plugged.
4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
5. Press and hold the Play button while connecting the player to the USB port.
6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
0. Format the player if you are prompted to do so.
It is recommended that you stop your player properly before physically disconnect it from your PC.
To stop your player in Windows XP, Windows 2000 or Windows ME
Click on the Safely Remove Hardware icon on the Taskbar, click Safely remove USB mass Storage device, and disconnect your play when you are prompted to do so.
To stop your player in Windows 98SE
Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
Good luck.

Armband ZEN Nano Plus/MuVo Micro N

I just bought a Zen Nano Plus Gb, and I'm looking for the armband. It is on the creative website, but it seems that nobody got that in store. If anybody knows a store where I can order it or a website, it'll be very helpfull !!
Thanx everybody

"I received it this morning, and I'm very pleased, it's perfect! Looks like a geniune US one (has the Creative logo on it) which is $9.99 (but they wont ship outside the US)."
That is so silly. Why doesn't Creative stock all the items in its US internet store in its other internet stores?
Imo it is also not a good idea that they have different package contents for different regions. In addition to confusing and disappointing many consumers, it must also add unnecessary additional complexity to their inventory management. I can imagine situations arising where they have too much inventory of an item packaged for one region, but are sold out of it packaged for another region.

Zen nano plus wont switch

Similar Messages

Maybe you are looking for