Zen Nano Problem, Already read

Hi,
I recently got a Zen Nano for my birthday. I downloaded the software, transfered music to the Nano, safely removed it, and turned it on. When it turned on, it started playing the music, at least I thought it did. It displayed the track name and number, but it didn't start playing. I tried pressing play, but that caused it to go to the next song, where the same thing happened. I tried taking off all of the music and putting it back on, but it does the same thing. All of the files are WMP and they are not buried too deeply in the folders. I am desperately seeking help. Please respond.
Daniel

Dan29,
If you're using MediaSource, after you have connected the player, there should be a listing called Nano under the source window. Transfer your songs to that listing and not to the Removable Disk listing.
Jason

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Zen Micro Problem, please read.

Hello, I've owned my Zen micro 5gb for around 8 months now with a few problems here and there that I could li've with , I use it mainly at work and normally I get around 6hrs battery life but I recharge at lunch, anyway, the past week my Micro will freeze every day when trying to go back to menu options or when I pause a song , it freezes up... I take the battery out , put back and reboot and it goes either to low battery and Im stuck all day with no player or it stays on the creative logo screen , I reloaded my firmware again and it still does this, Ive had to redownload my library about 20 times since Ive owned it and it really is getting annoying dealing with this.... I dont want to buy another MP3 player regardless of brand and am ready to junk this equipment, my questions are:
---is it the battery itself? it shows 3 bars but quickly goes to or none within an hour, do I buy another one already?
---if the freezing isnt due to the battery, what firmware should I use?, I use it mainy with Napster to go, if I use the latest firmware , NTG doesnt recog. my device
any help ? when working fine I really love the thing but......

---is it the battery itself? it shows 3 bars but quickly goes to or none within an hour, do I buy another one already?
Possible, but very unlikely. I've yet to see any definite problem with a battery to-date.
---if the freezing isnt due to the battery, what firmware should I use?, I use it mainy with Napster to go, if I use the latest firmware , NTG doesnt recog. my device
Is the 2.20.05 firmware not working with Napster?...
If it's freezing regularly, say once a day, you ought to contact Creative. If you've reloaded the firmware and it's not solved it, then it sounds like the player's faulty.

Zen Nano - problem I deleted a critcal file (not knowing at the time) and want to get it ba

Hi,
Sorry to bother you guys but I deleted a critical file (or it seems to be so) on the nano itself. It's totally empty but it shows that I only have 2 or so megs left!
This happened after I deleted a seemingly unimportant file but I did mention something about a dri've and such but I wasn't thinking so I deleted it.
I'm not a complete computer novice so this is doubly troubling that I would make such a novice mistake...
Anyways, if any of you have the file and can send it to me that would be great or have any other advice...
Thanx,
Jason

Reload the firmware and select the Format Data Area option. PB

Zen Nano Problems (aga

Managed to get downloaded tracks all playing - despite lack of any useful support from creative - and evrything fine for a fortnight.
Then decided to try shuffle option. That was my mistake.
Now, having returned play mode to "normal" the player always switches itself off if I try to play certain tracks.
Also, player now insists starting every time with volume set at zero.
Any ideas? Or should I just return the **bleep** thing, get my money back and buy another make? I bought a mp3 player (cheap) for a brother of mine and he's had no problems.Worked first time and still playing without any fuss. This model just seems to go from one problem to another.

If the firmware update doesn't help in this situation, it could be due to hardware failure. You need to get in touch with Customer Support for warranty services.
Jason

I am having a problem with my Zen Nano P

When I first got the player for my birthday it was great. I transferred a lot of music onto it and would take it to work out or just to listen to it. But like all people I got bored with the list so I deleted all the music and made another one. Well after three lists I can no longer sync it with my computer. I have tried everything. The USB ports are working, I can sync other devices up with my computer, but for some reason I can no longer transfer songs. Its not like other problems I have read about like man I can't transfer all the songs I want no I can't transfer any songs, and the player has been emptied.
So lets recap, no songs on the player, have tried Mediasource and Windows Media Player, and still can not transfer any songs at all. And I think my warranty has run out so I can't get my money back or get a new player.
Please help if someone can.

You are welcome. I am happy that the redownloading of the firmware helped you and fixed your problem. It is the first thing I try whenever my players don't do what they are supposed to do. I use my Zen Nano Plus mainly for audiobooks. It is a great little player.
luvmyrescuedogs

Start-Up problems in Zen Nano 51

Greetings... I just bought?3 Zen?Nano players 2 months ago, everything was working perfectly but now I'm having problems with one of them, when I press the play button to power on my player, the screen shows the Creative logo but immediately it turns off, I've tried to format the player but when I connect it to the PC, the player indeed?appears as?a removeble dri've?in My PC but when I try to explore it, a message appears that says something about like: ...the device cannot be opened due to an I/O error... I'm using XP SP2, and I have tried to format the zen even in safe mode but no response at all, every time the player is detected but the system is unable to open it. I really hope that you can help me. Is there a way to reset physically this player?, I'm going to try updating the firmware but if the system isn?t able to access the device maybe this couldn?t be possible. I expect any comments about my problem, thanks again and have an excellent day. Regards.

I would try [url="http://us.creative.com/support/downloads/download.asp?MainCategory=23&nRegionFK=&nCountryFK =&nLanguageFK=&sOSName=Windows+XP&region=&Product_ Name=ZEN+Nano+52MB&Product_ID=58&modelnumber=&driv erlang=033&OS=0&drivertype=0&x=29&y=8">reloading the Nano's firmware.[/url]
Notes:
* This firmware only works with Creative ZEN Nano players. Do not install this firmware for other players.
* You will lose all content in your player when you install the firmware. Back up any audio or data files in your player to your computer before installing the firmware!
* To install this firmware, do the following:
. Download the ZENNano_PCFW_LF__2_03.exe file into your local hard disk.
2. Make sure your player is connected to your computer.
3. Double-click the downloaded file.
4. If you are prompted to reset your player, click OK.
5. If the Find New Hardware dialog box appears on the computer screen, follow the instructions on the screen to complete the wizard.
6. When the firmware download dialog box appears, click Start and follow the instructions on the screen.

Problem with zen-nano-plus!! please help

i have the zen-nano-plus 52mb. and i try to update the firmware with latest version but i don't delete the music files in it.
i have started the instalation and the program asked me to delete the files on zen. (i didn't care keeping the files, so i continue the instalation)
when the program began to delete the files, after in few seconds i received an error messege from windowsoperating system reported error. the limit time on semaphore it's over.) now i have an 0.00.00 firmware version and i can't use the zen-nano because it's not starting. i have tried with the recovery tool but same situation it happend again. please help me if anybody knows something!!!!

Go to Creative.com and click the Support link. Look for the firmware driver for your Zen Nano and follow the directions. I had to do this to fix my Zen Nano Plus, because it had the exact same problem that yours had.
Good luck!

Shut Off problem / Zen Nano P

Hi.
After I bought my Zen Nano Plus it doesn?t work right anymore. It allways shut off after a while. Unfortunately it sometimes even won?t restart. So often I have to wait for hours before I can restart the player. I discovered that it works if I connect the player via USB-cable to pc. after diconnecting the cable, the player starts without any problems. I use alsmann-accus. And I haven?t any wma?s on the player. Just mp3?s!
Tried the newest firmware-update .2.03e. But nothing is better now!
I?ve heard about users with the .03.02 firmware, which havn?t any shut off-problems. I tried to flash my player with these fw, but its seems to be impossible. Is there any solution for flashing Zen with older firmware?
Thanks in advance for any comments or solutions!
Stanley

lol you sound like you have decent tech knowledge by the description in your post but I have to ask anyway. You say it keeps turning off after a while, and only works once you plug it into your comp. Is the battery dead =P? I mean that would explain why it works when you plug it in... other than that, when it shuts down does it do it like you were turning it off, or just go blank.

Creative Zen Nano Plus Firmware Problem, AGAIN! (PeeBee HEL

Hi all,
I am new here and have read all the posts and FAQ's but couldn't solve my problem. Actually there is a post http://forums.creative.com/creativel...d=68923#M07024 which tells exactly my problem. Have tried the solution but didn't solve it.
So I am here asking again.
I bought a zen nano plus GB and downloaded the latest firmware(ZenNanoPlus_PCFW_LF__0_03.exe) and the latest mass storage driver (MStorage_PCDRV_LB__07_00_250.exe). When I put the player in recovery mode as the firmware is detecting devices the player takes it self out of recovery mode and back in mass storage mode how do i stop it from down that?
I am trying to update it because my player doesn't play wma files :angry:I have tried PeeBee's solution but it didn't work. I have taken the battery out, reconnected it and it is recognized in recovery mode. I run the firmware and the computer plays a sound, the icon of connection appears in the nano's lcd and it is out of recovery mode. Then firmware program tells me that the 'device state is not set' and after that the message 'put into recovery mode before updating firmware' Aaaaaarrrrrghhhh!
I'm also running windows XP SP2
Can anyone help me?
Thank you in advance
Marcelo Lopes
Rio de Janeiro - Brazil

Hello-
I had a similar situation develop. Did your error message say, "Media state not initialized?" Here is what the creative support site says:
If you receive a message "Media State is not initialized ..." while updating firmware for a MuVo or Zen Nano Plus player, it will be necessary to install the Player Recovery Device driver and then update the firmware.
. Download the latest driver if you have not done so. You can download it from http://us.creative.com/support/downloads, and file name is MStorage_PCDRV_LB__07_00_250.exe.
2. Install the latest driver by double clicking on the file name.
3. Unplug the player from a computer if it is plugged.
4. Remove the battery from the player (except Zen Zeeon which has a built-in battery).
5. Press and hold the Play button while connecting the player to the USB port.
6. Continue to hold the Play button for about 0 seconds after connecting your player is connected to the USB port.
7. Keep on holding the Play button till Windows displays the Find New Hardware dialog box.
8. If this is the first time a player is installed as Player Recovery Device, Windows will find a Player Recovery Device (or USB Device), and prompt you for drivers. Click on No, and select "Do not search. I will choose the driver to install". Windows will install the drivers automatically.
9. Double click on the latest firmware upgrade file that you have downloaded previously, and follow the instructions on the screen.
0. Format the player if you are prompted to do so.
It is recommended that you stop your player properly before physically disconnect it from your PC.
To stop your player in Windows XP, Windows 2000 or Windows ME
Click on the Safely Remove Hardware icon on the Taskbar, click Safely remove USB mass Storage device, and disconnect your play when you are prompted to do so.
To stop your player in Windows 98SE
Make sure that the icon below appears on the LCD screen again for at least fi've seconds before disconnecting your player.
Now, I did all of the above and still got the error. What solved the problem finally was to connect (using the above method - remove the battery - hold the switch, etc) to a DIFFERENT USB port. Then all worked well, and the firmware transferred. Don't ask me how or why.
Good luck.

Problems running creative zen nano plus and nomad muvo on same compu

We have 2 nomad muvo mp3 players and now a zen nano plus .Have had constant problems with the media organiser .
Installed zen nano plus and selected enable smart fit to get maximum amount of songs and it worked fine but as soon as we tried to install software for the 2 nomad players it would not work smart fit for any of them.
Uninstalled everything and got the zen software in and it was running ok but then seemed to have problems and although smart fit was enabled it just copied files as the original mp3.
It then fatally crashed yesterday and I am awaiting a replacement as I had only had it for 2 days.
Is it possible to run all 3 and to be able to use smart fit on all 3 players or am I better off having just one working and using the file converter for the other 2.

<FONT face=Helv size=2>
Make sure that you have installed the MediaSource plugin for MuVo in order to get SmartFit You have to access SmartFit via the MuVo node of the Sources window in MediaSource. You won't see SmartFit if you access your MuVo via the My Computer node of the Sources window in MediaSource..
Here is what you should do to get the latest MediaSource software:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site.
- (Depending on your firmware)
Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource from your product download site.
or:
Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.
- Download and install the latest Creative MuVo plugin .0.05 for Creative MediaSource from your product download site.
- Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Problem with Creative Zen Nano Plus 1 GB mp3 player please r

I bought zen nano plus? month ago and while i was transfering music into it it crashed ,? it looked like its no more readable so i disconected it from my pc , it needed format , i did format and tried to transfer some music again but the same problem appeared . I thought the memory card of the player is damaged and needs to be changed or repaired? , i gave it to customer support and after a few days they said they installed newer software version to the player , well i thought it will fix the problem . Once i got home i tried to transfer music and it crashed again , i couldnt even format it cause when i plug in the mp3 F: ( usb dri've ) does not respond. I gave the mp3 to customer support again , they filled up the mp3 with music six times and everything worked fine. But at home it still crashes while transfering , so i dont know what to think . On the packet where the mp3 was when i bought is written WORKS WITH WINDOWS VISTA ,?currently i have windows xp ,? can it be that i can only transfer music without prloblems with windows vista ? can it be that zen nano plus is created to use with windows vista ? Thanks for reading !

Did you install the driver on your PC? If not, then do it. Try reformatting the player as FAT. Next try tranferring a few folders full of mp3 files. Use windows explorer to drag and drop the folders? with files to the player. Now see if the player will play them.

Zen nano plus...Mine works fine, dads isnt being read???

i bought mine maybe 2 months ago, and had to install that mass storage driver...well anyways he got on and i connect it to the computer and it isnt being read...i dunno how to get the computer to recogzine i put it in...i searched my pc and found the mass storage thing but i dunno, do i have to download it again? how do i install it into the new one? i know very little about computers so i cant do much lol...also i tried re downloading but this stupid trial version of FreshDownload is over, so i dunno how to download it, i dunno how to get firefox to dload it.... aaah any help?

First you should try entering recovery mode on the player (how to do this is a sticked thread at the top of this forum). If this doesn't solve the problem you may fix it by downloading the latest firmware for the zen nano plus?under support>downloads. You will also find the mass storage driver?here.Message Edited by joshua32 on 05-23-20072:03 AM

Having same Zen Nano Plus problem as Golden Oldi

I didn't want to hijack Paloma's post, but was amazed when I read it because the same thing is happening to me!
My new Zen Nano Plus <EM>just</EM> arri'ved in the mail 2 days ago, I downloaded the software, connected the player to register it and got the USB connection symbol. When disconnected it does NOT switch on when I press or hold the scroll button.
I do believe I followed all instructions carefully, but something is really wrong. I'm not computer/electronics illiterate, but a wiz I ain't! I'd really appreciate any help! Thanks!

keaton wrote:
how do i do that? (connect it in recovery mode)
See my reply in this post.
PB

Fm radio problem and speakers zen nano plus..

. Why does my zen nano plus automatically turns of when i use the fm radio even if it has full battery?
2. Why does my zen nano plus automatically turns of when i connect pc speakers even if it has full battery?
I NEED HELP!!!!!!!!!!!!!

Try reloading the firmware for your Nano Plus - that sorts out most problems with these players. Go to Support, Downloads and choose MP3 Players, Zen, Nano Plus. Make sure you follow the instructions carefully.
PB

Problem with Zen Nano Plus--Please He

I just bought a GB Zen Nano Plus about a week ago. It worked fine until I had to change the battery. Now every time I play the mp3 music it automatically shuts down. I messed around with it and I figured out that every time the backlght shuts off, so does the player. It only does this while playing mp3 music (I can isten to the radio for as long as I want). This is pretty wierd because when I use the battery that came with the player, which is almsot totally dead, it doesn't do that.
If anyone has had this problem or knows how to fix it, please respond.

Are you logged on as an Administrator?
PB

Zen Nano Problem, Already read

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