Zen Nano: wont start up and it connects to the computer i get an I/O device er

yea i accidently dropped the mp3 Zen Nano on a carpet floor not that high up but i tried switching out the battery thinking the battery was dead but it wont turn on and when i tried connecting it to the computer the computer registers it but it comes up with an "the request could not be performed because on an I/O device error. help would be apreciated considering its my little sisters.

Firmware... that's the program loaded into your Zen that tells it how to do this or do that. Engineers could have hard-wired everything directly into your Zen's microchips, but the good thing about firmware is that if there are bugs (i.e. issues) with your player, you could just update the firmware in your Zen and it'll be fixed (in many cases, anyway). Many devices can be flashed these days because more and more engineers think firmware is a good idea. Motherboards, video cards, DVD-ROM dri'ves, CD and DVD writers, MP3 players, etc. But you really shouldn't flash (that's what the process of updating firmware is called) your device even if there are newer firmware updates for it if you're not having any problems with it.
You can download the latest firmware from Creative's website and flash your Zen to perform a firmware update. You'd better be careful in following the instructions though, as not doing so can result in your player's firmware being messed up, and without it your Zen wouldn't even know how to turn on. If you're not sure how to do it, ask someone experienced in flashing to do it for you.

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tmplHi pranoop,
If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article -
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Zen Nano: wont start up and it connects to the computer i get an I/O device er

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