Zen Neeon 6GB Prob

Hey guys, I recently got a Zen Neeon for christmas, It was working BRILLIANTLY without error up until yesterday, i used it until it was out of battery and went to charge it up on my computer, i plug it into my USB cable, and when i looked at the screen all i get is the "CREATIVE" logo, it wont charge.. i unplug it and try to turn it on, i either get the 'no battery' symbol and it switches off, or usually i jus get the 'CREATIVE' logo and it just sits there.. this is VERY frustrating as i cannot li've without my mp3 player (seriously).. Thanks for your time.. i hope theres something that can be done,Neil

Do you lose all your songs if you reset it's And is the reset button the little hole under the 'hold' button?
Yes the little hole next to the hold switch is the reset button. You can use a pin or needle to press it down. However, don't jab it too hard like I did because I think I sort of dislodged the button. But it still works.. for now. And no you shouldn't lose any of your songs. Although the first time I reset my Neeon the music folder I was in it caused problems. It wouldn't delete and when I tried to access it on my player, the player froze. But that is just another problem altogether.
If I remember correctly there is some firmware update for the Neeon that reduces chances of freezing, and should be downloadable from somewhere on this website.
I found that freezing occurred the most when it was used for a long time, or when it heated up in hot weather or in my pocket.
Hope that helped!

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