Zen Neeon: beeping error at boo

So I just received a Neeon for christmas, and while transferring files it received an error in the middle of a transfer, which I saw after a minute (I was transferring files for a while, so I'd gone off to do something else) and closed, thinking I'd just retry. Now my Neeon is just beeping at me, in cyclic, decending tones. The screen is frozen at the creative logo, and the computer won't recognize the device. Is this indicati've of any specific error? It strikes me as similar to motherboard beep codes, but I'm new to the Creative brand and don't know where to go from here.
Any help is appreciated, thanks.
-Brandon

Go to http://asia.creative.com/support/downloads/ and get the latest Neeon firmware, and follow the instructions there (click "show details" on the download page) to see how to apply it.
If it continues to have problems then contact support, click the Support > Contact Customer Support link on this page.

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Well, good news. There is a simple way to fix my above problem if you're running Linux. Thought I better post it here incase someone has the same trouble. Simply open up your terminal and create a windows filesystem on the mp3 player device. For example, my mp3 player was dedicated to /dev/sda, you'd do this:
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Hey,
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Got this from another site. Worked for me.
If your Zen won't startup the first thing to try is see if you can access the Maintenance Menu and run a disk clean up.
If this fails, or if you are getting the "hard dri've error" message on startup, listen closely to the Zen when it starts up. If you can hear the hard dri've repeatedly clicking at the end of the start up chances are the heads or related mechanics are jammed in some way. At your own risk you can try and free this by firstly powering the player down, then giving it a hard slap on the side. An alternati've and less drastic approach is to hold it in your outstretched arm with the screen towards you and twist your wrist back and forth as quickly as you can.
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Hey guys, I recently got a Zen Neeon for christmas, It was working BRILLIANTLY without error up until yesterday, i used it until it was out of battery and went to charge it up on my computer, i plug it into my USB cable, and when i looked at the screen all i get is the "CREATIVE" logo, it wont charge.. i unplug it and try to turn it on, i either get the 'no battery' symbol and it switches off, or usually i jus get the 'CREATIVE' logo and it just sits there.. this is VERY frustrating as i cannot li've without my mp3 player (seriously).. Thanks for your time.. i hope theres something that can be done,Neil

Do you lose all your songs if you reset it's And is the reset button the little hole under the 'hold' button?
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If I remember correctly there is some firmware update for the Neeon that reduces chances of freezing, and should be downloadable from somewhere on this website.
I found that freezing occurred the most when it was used for a long time, or when it heated up in hot weather or in my pocket.
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align=left> -What's next?

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Hey all,
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align=left> -What's next?

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Can someone help me please!!
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thanks, tabsx

Have you tried the reset button which is located on the side of the player just under the Hold (LOCK) switch?
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2. Put the volume buttons in a different location or change the interface. Your hand generally cover the volume buttons when pushing in the scroll wheel, and if a volume button is pressed in the scroll wheel will not select.
Hopefully these suggestions are in the right place, I had a look around but could not find anywhere else to put them. Thanks.Message Edited by Phikticious on -4-2005 05:48 PM

I'm not quite happy with my neeon. My current firmware version is .009.
Here are the features that I think creative should have already included on it Neeon:
. Neeon should remember where it was when I turn it off. Let's me give you an example. Suppose you are listening to a 2 hours audio progrom (Audio Book, Blog, etc) and at some point, you have to stop listen to it and do something else, what should happen. For iPod (even the shuffle one), when you turn the player back again, it will continue where it left. For Neeon?, First you have to browse for the record first (If you play the program from the playlist) then you have to manually scroll through the record until it reach the point that you have left, via the scroll botton. And suppose you do one too more click and it go to the next record, you have to do this whole thing again.
2. It should remember the playlist. As I've already mention in the st features: When you play from a playlist, the Neeon will not remember that it 's play from the playlist. So, when you turn off your and turn it on later, it will just goto the first music/song/program on your neeon, not the first one on the playlist.
3. It should support audible just like other mp3 in the Zen series or even the low-end muvo.
I've already contact their technical support and here is a quote from them:
"As regards to your request, what we can assist you is to feedback the information to the relevant development department. As such it will be up to the development team to determine if this is within the product means. If this is possible then, perhaps they may be able to implement in the update."
The last sentence is great :: it says if we can and we want to, perhap we maybe do it.
I'm considering these lack features as a bug in design/implement. Maybe my expectation is too high as I'm a previous iPod user and such a stupid problem have never occur to me. Maybe yo wonder why I switch to zen Neeon. The reason is at that time, iPod Nano 4 GB is out of stock in Thailand, so I pick up this one (since the shop owner only tell it's good point, like sound quality is good, it have one GB more, etc).
I do really hope that the creative's "Development Team" is capable, willing, and do implement these features, in order to make the Neeon be what it should already be or put it the other way round, just to make it work, at least as best as, the entry level iPod Shuffle.
I know that Neeon have more features comparing to iPod (and it is what lure me) but as an mp3 player, I think it should focus most on mp3 features. All other features is just an add-on.
I believe creative do have a future, but it should know where to focus.

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... thanks.
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Hi, I've been using Creative Zen Neeon GB for about ,5 month, but I've been experiencing a problem since i bought it. My mp3 player doesn't work correctly. It's often (getting more often these days) turning off just after "Please wait" warning while I turn it on. After formatting HD, it starts working properly but for a while, then i have to reformat to listen. This makes me feel awful if i experience it away from computer. Not only formatting and recopying takes too much time, even it doesn't solve my problem permanently. I can't trust my mp3 on listening everytime i feel down...
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Will-o-Wisp,
Have you tried contacting Customer Support yet, to see if they can assist you?
Cat

Zen Neeon: beeping error at boo

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