Zen Neeon dead

Hi,
I've recently got a Zen Neeon - I'm in the UK but my dad bought it for me duty free in the Far East. I've had it a week and it's been fine. I was trying to record directly from a stereo through a line in, and this worked. When I'd finished I unplugged from the stereo and plugged it in to the computer. The 'connected to USB' but not transferring symbol came up on the screen of the Neeon, but the PC said 'USB device not recognised'. I unplugged the Neeon, and the 'connected via USB' icon stayed on the screen and I couldn't switch it off. I tried resetting, and entering recovery mode and neither worked. Finally by pressing all buttons randomly I got it to reset, and then reformatted the player. I uninstalled the software on my PC and started again from scratch. It was working fine again, so I resynchronised it and left it plugged in to the switched on computer overnight to charge (first time the battery has needed charging). This morning it was completely dead again - I've got the 'connected to USB' symbol on the screen, and nothing will wake it up or change it. I've tried the reset button, I've tried the reset button and the play key and I've tried uninstalling the software on the PC and starting again. Nothing works.
I've phoned the helpline in Ireland, and they took me through all this again, and in the end said they couldn't help - suggested running the battery down until the player switches off completely - but that could take well over a week as it's new and just charged (and I can't use it at all). Is there ANYTHING else I can try? What've I done?!

I had problems with my neeon
I tried downloading driver but got nowhere but I got this back from technical support and after uninstalling and restalling everything this worked
thank you for contacting technical support.Please try to do a firmware update and format of the player to see if this could fix the problems you're experiencing.First of all; download the Mass Storage Driver. You will find this here;http://sg.creative.com/support/downloads/Select MP3 Players --> Zen --> Your players name.Click "Next".Select "English", your operating system, "Driver"Click on "Go".Click on "Download now" to the left of the Mass Storage Driver. Save it onto your computer.You'll find the latest firmware version here:http://sg.creative.com/support/downloads/Select MP3 Players --> Zen --> Your players name.Click "Next".Select "English", your operating system, "Firmware"Click on "Go".Click on "Download now" to the left of the firmware.Click on "Agree".Proceed as follows:* Connect your muvo to your pc while holding the play button. Keep on holding the play button for about ten seconds.* Release the play button.* A dialogbox asking if you'd like to install a recovery device driver should appear.* Follow the insructions and install the device.- (I think the option I used was the first one)* When the player recovery mode is finished, you may double click the firmware upgrade file.* When the Audible Firmware Download appears, click start.* Follow the instructions on the screenn to complete the installation, tick the format data area box when it appears.* Disconnect the player.

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Release date for Zen Neeon in

Hello,
I'm considering my first MP3 player. Had a mini disk up till now still in fine working order, but I'm getting sucked into the idea of cute wee players holding my entire record collection (or at least the ones I still want to listen to!) I really like the look of the Zen Neeon, with it's line in recording, and recording off radio. I don't imagine the voice recording bit will be up to recording my guitar playing as I do with my mini disk but I'm hoping I'll be able to at least transfer songs from mini disk and Home Studio onto it. haven't decided whether the 2 mb flash player or the 5gb hard dri've but in anycase it's not out in the shops yet. Anyone know what the release date is?
Feepster

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