Zen Neeon Malfunct

Hi guys!! I just got my brand new
Zen Neeon for Christmas last nite and didn't get around to loading music onto it until this morning. Well I had successfully loaded like songs from my PC and then I ripped the tracks from my newest CD and uploaded them to it. I was sitting listening to the tracks making sure that they had successfully loaded from the CD and it froze!!! One song went off and i thought it was going to the next and i happened to glance down and it was frozen.. It stayed this way for a couple of hours and it would NOT let me press any buttons or turn it off .. It stayed that way until the battery ran down and turned itstelf off.. Please help if you have ANY clue why it did this and how I can prevent it from happening again!!! Thanks a bunch!!! P.S. What in the world does firmware mean? lol Im new to this whole thing as you can tell..

zcanody, please refrain from using bad language on these forums, it's not allowed.
4_Leaf_Clover,
A firmware is essentially the software on the player, that makes it run the menus, makes sure you can play the music, ties everything together (like an Operating System on your PC).
There is a firmware update available for the Zen Neeon, it would be best to update that first to see if it resolves this for you. The update is available on this page:
Download page
The file you need is listed under Firmware, it's the first file:
Creative Zen Neeon Firmware .009.00 (2.4 MB)
Cat

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Zen neeon 6GB problem

Hai
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Please help me.

There is no "replace" battery warning, Because of the type of battery it is when they are to the point of needing replacement the main sign besides not holding a charge or short battery time usage is heat. As electronics go heat is not your friend. I have not seen any instructions on how to open your player but if you Google it you may find some. The only way to find out what battery you need to replace is to get it open to look at it since it is an internal one.http://www.batteryuni'versity.com/parttwo-34.htm I don't know if this will help much no pictures. http://www.anythingbutipod.com/forum...09&postcount=8

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I'm fairly positi've that I have found the problem.
The USB connection on the player (not the cord but the port) is faulty.
I can sometimes get it into the right position for half a second and the computer dings and says that the hardware has malfunctioned. At other times I get the right position for a fraction of a second and the computer dings put then sto
ps.
I cannot get it to stay in the correct position for more than half a second, and even if I could its not like I could hold it all day.
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add me to the list of people who's Neeon freezes at the creative logo when connected to a USB port.
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i've always supported creative players, as they're about the same price as the consumer-tastic ipods, but offer many more features, and then this happens as soon as the warranty expires, which is really just like a kick in the face.
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Yes I have been dealing with the same problem until the creative.com helped me.Here the solution :
Creative Mass Storage Driver .07.00.250 (3.24 MB)
http://sg.creative.com/support/downloads/download2.asp?Product=224&dlcentric=8983&Product_N ame=Zen+Neeon+5GB%2F6GB&OSName=Windows+XP
After that, download the following firmware and use the below method to
check if the player can be detected. If yes, reload the firmware to your
player to resolve the issue.
The firmware can be download from the below link:
Creative Zen Neeon Firmware .0 (2.5 MB)
http://sg.creative.com/support/downloads/download2.asp?MainCategory=23&Product=224&dlcentri c=9534&Product_Name=ZEN+Neeon+5GB%2F+6GB&OSName=Wi ndows+XP
To install this firmware upgrade:
. Press and hold the Play button while connecting your player to your
computer's USB port.
2. Continue to hold the Play button for 0 seconds after connecting your
player to your computer.
3. Release the Play button when the Find New Hardware dialog box appears
on the screen.
4. Follow the instructions on the screen to install recovery drivers for
your player.
5. Download the ZenNeeon_PCFW_LF__0_FM.exe file into your local hard
disk.
6. Double-click the firmware upgrade file and follow the instructions on
the screen.
I wish This could help you, as did it to me.(And sorry for my poor english)

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Thanks for the reply Edmeister. All the tabs take a moment attempting to load, then the Inbox Preview screen pops up. I have even uninstalled FF and reinstalled it. I've checked my settings even though I've made no changes in months. Again, the mail box has never had a problem until about 2 weeks ago. Fortunately, I can retrieve my mail through my old Eudora program and do the house keeping through IE8. Just wish I knew what has changed, i.e., my fault or a program.
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need extra line-in cable?

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Should I just get a new one?

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Hi,
As said in the subject title.. My computer goes to the BSOD (Blue Screen of Death) each time I connect my Zen Neeon mp3 to it. This is the first time this has happened, just recently it started doing this, I've connected and disconnected the MP3 and the same thing happened 3 times in a row.
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I took a photo of what comes up on my camera, so if I need to post it let me know. "fastfat.sys" is the technical error problem, that's what it says on the BSOD.

Hey,
Well somehow I've fixed the problem. I did some things?before I tried connecting the MP3 to my computer but whatever I did, it fixed it. I installed some Windows Updates and then connecting and disconnecting the MP3 quickly because apparently that does something - not sure though, so it could've easily just been updating my Windows Update.
I didn't even have to download that Microsoft hotfix - thanks for the link though
Cheers!

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I am very happy with my Zen Neeon and have no complaints as of yet.
Here are two suggestions I have thought of:
. I listen to electronic music among millions of other people. Often times they are recorded as sets, up to hour or so long. If there could be faster 'fastfoward' times, or perhaps some sort of skip by percentage or something to that effect it would help greatly. Many car cd/mp3 players have this feature available now. This way you dont have to listen to the first 20 minutes of every set, but never hear the finish.
2. Put the volume buttons in a different location or change the interface. Your hand generally cover the volume buttons when pushing in the scroll wheel, and if a volume button is pressed in the scroll wheel will not select.
Hopefully these suggestions are in the right place, I had a look around but could not find anywhere else to put them. Thanks.Message Edited by Phikticious on -4-2005 05:48 PM

I'm not quite happy with my neeon. My current firmware version is .009.
Here are the features that I think creative should have already included on it Neeon:
. Neeon should remember where it was when I turn it off. Let's me give you an example. Suppose you are listening to a 2 hours audio progrom (Audio Book, Blog, etc) and at some point, you have to stop listen to it and do something else, what should happen. For iPod (even the shuffle one), when you turn the player back again, it will continue where it left. For Neeon?, First you have to browse for the record first (If you play the program from the playlist) then you have to manually scroll through the record until it reach the point that you have left, via the scroll botton. And suppose you do one too more click and it go to the next record, you have to do this whole thing again.
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3. It should support audible just like other mp3 in the Zen series or even the low-end muvo.
I've already contact their technical support and here is a quote from them:
"As regards to your request, what we can assist you is to feedback the information to the relevant development department. As such it will be up to the development team to determine if this is within the product means. If this is possible then, perhaps they may be able to implement in the update."
The last sentence is great :: it says if we can and we want to, perhap we maybe do it.
I'm considering these lack features as a bug in design/implement. Maybe my expectation is too high as I'm a previous iPod user and such a stupid problem have never occur to me. Maybe yo wonder why I switch to zen Neeon. The reason is at that time, iPod Nano 4 GB is out of stock in Thailand, so I pick up this one (since the shop owner only tell it's good point, like sound quality is good, it have one GB more, etc).
I do really hope that the creative's "Development Team" is capable, willing, and do implement these features, in order to make the Neeon be what it should already be or put it the other way round, just to make it work, at least as best as, the entry level iPod Shuffle.
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I believe creative do have a future, but it should know where to focus.

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Stewart Peters
Sydney, Australia

... thanks.
I'll use it for rough mixes in my studio. I'm getting used to the idea of mixing it then naming it and tarnsfering it in wav format via usb.
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Thanks

Will-o-Wisp,
Have you tried contacting Customer Support yet, to see if they can assist you?
Cat

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Is the SNR of the Zen Neeon really 98 db?</LI>
Is the new 6GB Zen Neeon still laggy as the Neeon 5GB in menus, or less laggy?</LI>
Thank you for your reply!
Message Edited by mathijsv on -20-2005 2:44 PM

Does the player turn on, or doesn't it respond at all? Was the battery run down all the way?
Regarding your e-mail, did you use the form on the website, and did get an auto-response back? You should always get an automated e-mail back with some tips, if they don't help, check over the e-mail as you generally need to reply to that to let them know, so someone will deal with you directly.
Cat

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So basically all I want to know is whether it is actually possible to replace the battery in the future and the likely cost of doing so.
Any advice is greatly appreciated

defiant wrote:
"uh, if you are so concerned, then choose a player with a replaceable battery... " ? Thanks for the unconstructi've feedback, if you have nothing useful to say then please dont bother posting in a thread that poses a serious question.
frankly speaking, I don't think what Brian say are in anyway unconstructi've since you have express yourself being very concern about the battery especially.... I believe many others would say the same thing to you too.....You can change to buying player like their muvo series, v200, n200 player,etc.......these player uses AAA battery and it's easily available anywhere when you need it and it's definitely still available 0-20 years down the road. To top it off, you could use rechargeable AAA battery to go with these player.....also microdri've harddisk are the same as harddisk you used in your pc.....they are just very much smaller in size only.....so it isn't advisable to go with such player for vigorous activity.....the music won't skip on such player might the head/platter of the harddisk might get damage....a flash based player would be a better suggestion......Message Edited by BadBoy on 2-5-2005 02:05 PM

Zen Neeon - cracking band - skipping songs - highly disappointed in the quality of workmans

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I have!? There's a big crack in mine, and yes I've dropped it, but not nearly as hard to have caused a crack (I catch it by the headphone cord before it hits the ground XD)? My brother saw it, and he's like, "What the heck did you do?"? and I told him "nothing!"?Mine's been going nuts as well!?It just gives me trouble!Now this time, I hope this isn't a permanent problem, but today, I was listening to my Zen Neeon. I shut it off, put it away, and then later on in the day, went to listen to it. Turned it on. The "Creative" screen comes up, and FREEZES there. The lights that normally flash when the player is turned on do not appear,? just the "Creative" logo, and it FREEZES there. I reset it, and turn it back on, and it just keeps doing the same thing. I'm VERY disappointed with it. Not to mention I'm going to have to take the heat from my parents because they bought it for me. I wouldn't reccomend it to -anyone- ever!

Release date for Zen Neeon in

Hello,
I'm considering my first MP3 player. Had a mini disk up till now still in fine working order, but I'm getting sucked into the idea of cute wee players holding my entire record collection (or at least the ones I still want to listen to!) I really like the look of the Zen Neeon, with it's line in recording, and recording off radio. I don't imagine the voice recording bit will be up to recording my guitar playing as I do with my mini disk but I'm hoping I'll be able to at least transfer songs from mini disk and Home Studio onto it. haven't decided whether the 2 mb flash player or the 5gb hard dri've but in anycase it's not out in the shops yet. Anyone know what the release date is?
Feepster

I would guess at this point it's unlikely the Neeon will be sold directly in Europe. You might find it on eBay if you are desperate, but you are very unlikely to have any form of warranty. The Neeon isn't getting rave reviews though it seems.

Zen Neeon Malfunct

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