Zen neeon problem...pleas, he

i have my neenon about one month. so far it worked quite well until a few days ago. every time i plug it to the usb the computer seems to have a problem to identify the device and it gets stuck on this window (the window image is in hebrew):it seems to take to much time to act only on this process, and after it finally finished (about 0 minutes) it cannot open the neeon file and it says something about a problem with the input/output.i go to "zen neeon media explorer" and is says that the device is not even pluged in!?same problem with other comuters! so the problem is realy on the neeon. i already tried to press on play/off button and plug in the usb at the same time and then downloading?a firmware but it did not helped at all. can somebody pleas help me?

Should I just get a new one?

Similar Messages

  • Help for Zen Neeon -has frozen-help me plea

    Can someone help me please!!
    My Zen neeon MP3 player was playing when it suddenly froze for new apparant reason and now the only sound it's making is a high-toned constant beep. I do not know how to stop the beep and all the buttons have frozen and i cannot switch it off. I tried connnecting it to the computer but still nothing has happened
    Please have some advice!
    thanks, tabsx

    Have you tried the reset button which is located on the side of the player just under the Hold (LOCK) switch?
    Use a paper clip and press it into this hole till you feel the button click and the player should be instantly reset.
    As stated above, if this does not solve your issues, There is likely a hardware problem that has caused the player to lock up, And it would likely require service, Which in that case you need to Call creative or the retailer.Message Edited by ShaskaFurry on 2-6-200606:40 PM

  • Zen neeon 6GB problem

    Hai
    I have a Zen Neeon 6GB and Iam frequently facing malfunctioning of the player. Sometimes the player is generating heat and the total battery is going to dry. i used it until it was out of battery and went to charge it up on my computer, i plug it into my USB cable, and when i looked at the screen all i get is the "CREATIVE" logo, it wont change.. i unplug it and try to turn it on, i either get the 'no battery' symbol and it switches off, or usually i jus get the 'CREATIVE' logo and it just sits there.. this is VERY frustrating and i hope theres something that can be done
    Please help me.

    There is no "replace" battery warning, Because of the type of battery it is when they are to the point of needing replacement the main sign besides not holding a charge or short battery time usage is heat. As electronics go heat is not your friend. I have not seen any instructions on how to open your player but if you Google it you may find some. The only way to find out what battery you need to replace is to get it open to look at it since it is an internal one.http://www.batteryuni'versity.com/parttwo-34.htm I don't know if this will help much no pictures. http://www.anythingbutipod.com/forum...09&postcount=8

  • Can no longer access my menu on Zen Neeon

    I have upgraded to the .009 firmware so now my zen neeon loads quicker and skips tracks quicker but now when I press the scroll button to access the menu nothing happens except it resets to the first track on my player.
    I've tried resetting my player. I've created playlists which I can't access. I just can't get to my menu!!!!
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  • BSOD when I connect my ZEN Neeon to my

    Hi,
    As said in the subject title.. My computer goes to the BSOD (Blue Screen of Death) each time I connect my Zen Neeon mp3 to it. This is the first time this has happened, just recently it started doing this, I've connected and disconnected the MP3 and the same thing happened 3 times in a row.
    Is there anyway to fix this and ways to prevent it's
    I took a photo of what comes up on my camera, so if I need to post it let me know. "fastfat.sys" is the technical error problem, that's what it says on the BSOD.

    Hey,
    Well somehow I've fixed the problem. I did some things?before I tried connecting the MP3 to my computer but whatever I did, it fixed it. I installed some Windows Updates and then connecting and disconnecting the MP3 quickly because apparently that does something - not sure though, so it could've easily just been updating my Windows Update.
    I didn't even have to download that Microsoft hotfix - thanks for the link though
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  • Zen Neeon Suggesti

    I am very happy with my Zen Neeon and have no complaints as of yet.
    Here are two suggestions I have thought of:
    . I listen to electronic music among millions of other people. Often times they are recorded as sets, up to hour or so long. If there could be faster 'fastfoward' times, or perhaps some sort of skip by percentage or something to that effect it would help greatly. Many car cd/mp3 players have this feature available now. This way you dont have to listen to the first 20 minutes of every set, but never hear the finish.
    2. Put the volume buttons in a different location or change the interface. Your hand generally cover the volume buttons when pushing in the scroll wheel, and if a volume button is pressed in the scroll wheel will not select.
    Hopefully these suggestions are in the right place, I had a look around but could not find anywhere else to put them. Thanks.Message Edited by Phikticious on -4-2005 05:48 PM

    I'm not quite happy with my neeon. My current firmware version is .009.
    Here are the features that I think creative should have already included on it Neeon:
    . Neeon should remember where it was when I turn it off. Let's me give you an example. Suppose you are listening to a 2 hours audio progrom (Audio Book, Blog, etc) and at some point, you have to stop listen to it and do something else, what should happen. For iPod (even the shuffle one), when you turn the player back again, it will continue where it left. For Neeon?, First you have to browse for the record first (If you play the program from the playlist) then you have to manually scroll through the record until it reach the point that you have left, via the scroll botton. And suppose you do one too more click and it go to the next record, you have to do this whole thing again.
    2. It should remember the playlist. As I've already mention in the st features: When you play from a playlist, the Neeon will not remember that it 's play from the playlist. So, when you turn off your and turn it on later, it will just goto the first music/song/program on your neeon, not the first one on the playlist.
    3. It should support audible just like other mp3 in the Zen series or even the low-end muvo.
    I've already contact their technical support and here is a quote from them:
    "As regards to your request, what we can assist you is to feedback the information to the relevant development department. As such it will be up to the development team to determine if this is within the product means. If this is possible then, perhaps they may be able to implement in the update."
    The last sentence is great :: it says if we can and we want to, perhap we maybe do it.
    I'm considering these lack features as a bug in design/implement. Maybe my expectation is too high as I'm a previous iPod user and such a stupid problem have never occur to me. Maybe yo wonder why I switch to zen Neeon. The reason is at that time, iPod Nano 4 GB is out of stock in Thailand, so I pick up this one (since the shop owner only tell it's good point, like sound quality is good, it have one GB more, etc).
    I do really hope that the creative's "Development Team" is capable, willing, and do implement these features, in order to make the Neeon be what it should already be or put it the other way round, just to make it work, at least as best as, the entry level iPod Shuffle.
    I know that Neeon have more features comparing to iPod (and it is what lure me) but as an mp3 player, I think it should focus most on mp3 features. All other features is just an add-on.
    I believe creative do have a future, but it should know where to focus.

  • Zen neeon prob

    Hi, I've been using Creative Zen Neeon GB for about ,5 month, but I've been experiencing a problem since i bought it. My mp3 player doesn't work correctly. It's often (getting more often these days) turning off just after "Please wait" warning while I turn it on. After formatting HD, it starts working properly but for a while, then i have to reformat to listen. This makes me feel awful if i experience it away from computer. Not only formatting and recopying takes too much time, even it doesn't solve my problem permanently. I can't trust my mp3 on listening everytime i feel down...
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    Will-o-Wisp,
    Have you tried contacting Customer Support yet, to see if they can assist you?
    Cat

  • Zen Neeon - cracking band - skipping songs - highly disappointed in the quality of workmans

    Has anyone had any problems with the "band" around the zen neeon cracking? It has not been dropped. It has been cared for like a newborn child and within -2 weeks it had a crack in it. Now, a couple of months later it has 3 cracks in it. My husband said the band was probably too tight to begin with and was cracking to relieve the pressure on itself. But of course I called warranty services and they say it is physical damage so it is my tough luck. This thing has been babied!!!! It is poor quality workmanship.All the kids in my daughter's class wanted one after they seen hers after Christmas. I specifically told her to tell them WE DO NOT RECCOMMEND THE ZEN NEEON!? I told her to show them what hers has done (the cracking) and suggest they might want to spend their money elsewhere. Now on top of all this, it has started going bonkers!? I created her some playlists, and they used to play fine. Now, it will play one or two, skip 3-4 of the songs, then go back to playing. It used to work fine. I told her we would delete them off, add them back on, and try that again. Has anyone else had this skipping song problem?HAS ANYONE ELSE HAD THIS PROBLEM OF THE BAND CRACKING?I wish I would have spent my money on an Ipod.Message Edited by bulldogmama on 03-0-200602:0 PM

    I have!? There's a big crack in mine, and yes I've dropped it, but not nearly as hard to have caused a crack (I catch it by the headphone cord before it hits the ground XD)? My brother saw it, and he's like, "What the heck did you do?"? and I told him "nothing!"?Mine's been going nuts as well!?It just gives me trouble!Now this time, I hope this isn't a permanent problem, but today, I was listening to my Zen Neeon. I shut it off, put it away, and then later on in the day, went to listen to it. Turned it on. The "Creative" screen comes up, and FREEZES there. The lights that normally flash when the player is turned on do not appear,? just the "Creative" logo, and it FREEZES there. I reset it, and turn it back on, and it just keeps doing the same thing. I'm VERY disappointed with it. Not to mention I'm going to have to take the heat from my parents because they bought it for me. I wouldn't reccomend it to -anyone- ever!

  • My zen neeon 5gb always needs to be formatted everytime i connect

    i have a zen neeon 5Gb with no travel charger ( not bundled)
    so i usually charge it with my pc's usb, but my neeon always like corrupted everytime i need to re-charge
    the "corrupted" status is like i can't access it from windows explorer, and my windows hangs everytime i connect my neeon
    so what i did is always put the neeon into recovery mode and format the firmware again,then the problem's solved
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    and again everytime i want to charge it...
    this is very tiring..helps please...

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    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

  • Zen Neeon 6gb - audio blips after changeing

    hey, i have had my Zen Neeon 6gb since the 24th of June, up untill about two weeks ago i was running Windows ME , the player was working fine, just recentaly i have changed OS to Windows XP professional and now, whenever i copy a song onto my player, it has really annoying audio blips and skips in every single track. Most of the music on my new computer has been copyed off my other useing my player, and it all plays fine, its only when i goto play it on my player.
    Please Help, im really annoyed at this
    PS: i have tried re-installing drivers and formatting the player, i even have the latest firmware, nothing is working!!!Message Edited by mischala on 2-02-200607:2 PM

    I had the same problem. I was using the zen neeon as a mobile dri've (as in, copying stuff over to it through windows explorer). If you use the creative mediasource application to copy music to the player instead, it solves the audio blip problem completely. I hate having to use the software when the dri've is accessible in explorer but at least it isn't as annoying as itunes.

  • Zen Neeon Firmaware upgrad

    I just got a zen neeon and i'm looking into upgrading the firmware. My only problem is that i'm scared to do it because i've read that there are a lot problems occuring after people update their firmware
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    Absolutely identical problem! Fourth bar and all! Is there a solution to this?

  • Zen Neeon "Deleting" H

    Hi,
    I have a Zen Neeon, 5GB, and was trying to delete?one track, selected delete on the menu, which asked me to delete again, and I said yes. However, I am not sure if I have deleted my whole music library or not. The problem is that the player screen has since then said "Deleting..." so far going on fi've hours, and I only had about 500 songs. Should I wait it out, or does this require going into a recovery mode as described in the Knowledge Base? Is there anything else I can do to get the player to function again? Thanks for your help in advance!!

    I had the problem too and had to reset the player (just reset, not relaoad firmware). Now it works fine - and I now delete any tracks I want to delete via MediaSource rather than on the player itself. I've had no problems doing it that way.

  • Zen Neeon Recharge on LCD screen even though not connected er

    I purchased a Creative Zen Neeon 6 gig MP3 player last December 2005. I'm not having trouble where I can connect the MP3 Player to the computer, it will recognise the device and all the songs stored...what happen is when i safely remove it from the USB cable the Neeon will turn on, show the creative logo and then show the USB charging action on there even though it's not connected....Has anyone else experienced this problem? I've tried re-setting it but again the USB recharge action on the LCD appears again...Anyone fixed this? Any help appreciated, thought i'd try here first before contacting tech support again...

    I tried clean up already, as stated above. Since then I have also tried reformatting the player again, adding new music, and retrying the clean up. The player seems to recognize that there is music on there when it builds the library, because the more music I have uploaded the longer it takes, but when it fully boots up it still shows NO MUSIC at all, no tracks, no artists, nothing.

  • Zen Neeon 6GB (USB Probl

    Hi,
    I bought a zen neeon 6gb a few days ago. There were no problems at first but now.......
    When I plug it into my laptop, it's as if nothing was plug in!
    Same thing when I used the desktop in my office, I've changed another usb cable, I've pushed the reset button & nothing seems to work. Downloaded "Zen Neeon Firmware .0", also didn't work.
    So what now? I'm still waiting for the support team to reply my email.

    Does the player turn on, or doesn't it respond at all? Was the battery run down all the way?
    Regarding your e-mail, did you use the form on the website, and did get an auto-response back? You should always get an automated e-mail back with some tips, if they don't help, check over the e-mail as you generally need to reply to that to let them know, so someone will deal with you directly.
    Cat

  • Zen Neeon Trou

    I've had my Zen Neeon (6GB) for about 2 months and have recently started having problems with it. When playing it has started taking a much longer time to change songs almost like it's freezing in between song changes and when this happens it takes a few goes before being able to turn it off. I originally thought it might have something to do with the battery, but it doesn't seem to be anything connected to it. Any help would be great. Thanks!Message Edited by steph0202 on 0-03-2007:09 PM

    I am having the same problem with my Zen Neon (6GB). It starts up very slow and takes a long time to load different screens. It actually stopped playing songs now. Seems like it has trouble?loading the songs. The radio FM works though. Please advise someone how to fix it. I tried?resetting but?the same problem?continues. Please?advise. Thanks.

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