Zen Neeon - Stuck on charge screen and not recogniz

Hey there,Purchased my Zen Neeon only 20 days ago, but last night I left it hooked up to my computer, and turned my computer off. Today when I booted up, it said new USB device found, followed by unknown device, I looked at my Zen, and it was on the charging screen. With no option in windows to safely revome, I unplugged it, and it remained with the charging screen on. When the power button is held in, nothing happens and the charge screen remains. Any ideas anyone? Or is it broke already :\.

I have somewhat the same problem. My Zen went dead and i tried to charge it. But then it couldn't charge and it wasn't recognized by the computer at all. The screen only displayed "creative". So i left it to charge over night, and the next morning the only difference was that the Zen was heated up. So, its still dead and i can't seem to fix it, cause it doesn't seem to be detected by the firmware. i'm dying without my zen! help, please?

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