Zen Neeon - Transferred Files Always Garg

Hi there -
If anyone could help me with this one, it would be much appreciated, as it has got me stumped!
I recently bought a ZEN NEEON 5 Gb off ebay, via Singapore.
I have installed the software included, but everytime i transfer mp3s (all of these are either 60kbps-320 kbps) they play 'gargled', with stutters and phut! noises sounding every couple of seconds.
The funny thing is, my friends's computer and my sister's both transfer the files absolutely fine!
Therefore there seems to be some conflict between my PC and the Zen Neeon firmware!
Please someone help me before I get too angry and sell this nice, small mp3 player for, dare I say it, an Ipod!
Thanks,
Stuart R

YES, yes yes!
I have this exact problem and i'm having no success in sorting it out. I have even purchased a USB expansion card in the hope it was just a conflict with the USB ports on my motherboard, but without any luck (it made no difference).
I have found that if i set the USB ports to USB .0 in the bios I can get "better" transfers, but still not great (not to mention the terrible transfer speeds.)
Do you know what type of motherboard you have, as it would be nice to try and find a common component. I have a gigabyte GA-7N400 Pro2.
I have two suspicions for the cause of the conflict:
) the nforce2 bus
2) a conflict with the SI32 SATA controller (my system dri've is an SATA hdd) and the way it interacts with the nforce2 bus. What i believe is happening is the SATA controller is hogging the bus and the USB port is getting corrupted as a result.
Having said that, two previous ipods, my digital camera, USB flash discs and my samsung phone all work perfectly with the computer.
Daniel.

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so i usually charge it with my pc's usb, but my neeon always like corrupted everytime i need to re-charge
the "corrupted" status is like i can't access it from windows explorer, and my windows hangs everytime i connect my neeon
so what i did is always put the neeon into recovery mode and format the firmware again,then the problem's solved
but i always need to did this almost everytime i connected it to my pc, which makes i need to copy all my mp3s again
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Hi just bought a Zen Neeon a couple weeks ago. Yesterday I was charging my player on the computer and when I was done charging it I tried to transfer songs but it kept saying "Dri've needs to be formatted". I didn't format the dri've because I think it'll erase my songs. Now when I try to turn my player on it says, "File system error". What does that mean? Should I reset it's If so, will it erase my songs?

What's recover mode? I've done this...
Detach your player from your PC , and ensure that it is turned off.
Close all acti've applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications.
Download the latest device driver if you have not installed any drivers for your player.
Double click on the file MStorage_PCDRV_LB__07_00_250 to install it. Follow the instructions on the screen.
Hold down the Play/Pause button while connecting the player to a PC's USB port.
When the Creativelogo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.
align=left> -What's next?

Zen Neeon "File System Err

Hey all,
Well last night my computer crashed and i had to reformatted me not knowing my neeon was plugged in still i unplugged it and went to play it after the format.. Now it just plays the start theme which says Zen Neeon and the flashing lights the it says "File System Error" then says saving settings then turns off.
Anyone got any idea on if this can be fixed and how?.
Cheers

What's recover mode? I've done this...
Detach your player from your PC , and ensure that it is turned off.
Close all acti've applications (for example, Internet Explorer, Windows Explorer, or Windows Media Player etc), as well as background applications such as Norton anti-virus applications.
Download the latest device driver if you have not installed any drivers for your player.
Double click on the file MStorage_PCDRV_LB__07_00_250 to install it. Follow the instructions on the screen.
Hold down the Play/Pause button while connecting the player to a PC's USB port.
When the Creativelogo appears on its screen, release the Play/Pause button. The player is now in Player Recovery Mode.
align=left> -What's next?

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nkhwaja wrote:
I used creative media explorer to transfer .wma files to the Zen Micro. Files are transferred?but theres no title for any of them. In details of each clip, ony the length of the clip is there. No album name, no title, no artist.
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I've recently got a Zen Neeon - I'm in the UK but my dad bought it for me duty free in the Far East. I've had it a week and it's been fine. I was trying to record directly from a stereo through a line in, and this worked. When I'd finished I unplugged from the stereo and plugged it in to the computer. The 'connected to USB' but not transferring symbol came up on the screen of the Neeon, but the PC said 'USB device not recognised'. I unplugged the Neeon, and the 'connected via USB' icon stayed on the screen and I couldn't switch it off. I tried resetting, and entering recovery mode and neither worked. Finally by pressing all buttons randomly I got it to reset, and then reformatted the player. I uninstalled the software on my PC and started again from scratch. It was working fine again, so I resynchronised it and left it plugged in to the switched on computer overnight to charge (first time the battery has needed charging). This morning it was completely dead again - I've got the 'connected to USB' symbol on the screen, and nothing will wake it up or change it. I've tried the reset button, I've tried the reset button and the play key and I've tried uninstalling the software on the PC and starting again. Nothing works.
I've phoned the helpline in Ireland, and they took me through all this again, and in the end said they couldn't help - suggested running the battery down until the player switches off completely - but that could take well over a week as it's new and just charged (and I can't use it at all). Is there ANYTHING else I can try? What've I done?!

I had problems with my neeon
I tried downloading driver but got nowhere but I got this back from technical support and after uninstalling and restalling everything this worked
thank you for contacting technical support.Please try to do a firmware update and format of the player to see if this could fix the problems you're experiencing.First of all; download the Mass Storage Driver. You will find this here;http://sg.creative.com/support/downloads/Select MP3 Players --> Zen --> Your players name.Click "Next".Select "English", your operating system, "Driver"Click on "Go".Click on "Download now" to the left of the Mass Storage Driver. Save it onto your computer.You'll find the latest firmware version here:http://sg.creative.com/support/downloads/Select MP3 Players --> Zen --> Your players name.Click "Next".Select "English", your operating system, "Firmware"Click on "Go".Click on "Download now" to the left of the firmware.Click on "Agree".Proceed as follows:* Connect your muvo to your pc while holding the play button. Keep on holding the play button for about ten seconds.* Release the play button.* A dialogbox asking if you'd like to install a recovery device driver should appear.* Follow the insructions and install the device.- (I think the option I used was the first one)* When the player recovery mode is finished, you may double click the firmware upgrade file.* When the Audible Firmware Download appears, click start.* Follow the instructions on the screenn to complete the installation, tick the format data area box when it appears.* Disconnect the player.

Zen Neeon disappointm

I had problems with my neeon player. Costumer support suggested the ff.
For instruction about your specific player, please refer to <A href="]How to access the recovery mode of my Creative MP3 Player? [/url]</LI>
Once in Recovery Mode, select Format (see the image below).</LI>
When asked to Continue select Yes </LI>
When Formating has completed and unit returns to Recovery Mode, repeat the Format process again</LI>
After the second Format, select Reboot option</LI>
Allow the unit to rebuild the library.</LI>
Then upgrade the Firmware</LI>
All I see is the Creative logo on the player. My player is still frozen.
Help, as customer support still hasn't got back to me.

The player was fine for the first few months. I got it in August. It keeps crashing when I'm uploading files. I always have to format the dri've to upload all my songs again. This can be very annoying. I've updated the firmware so I'm hoping that is the end of that problem.
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The Neeons sell for about ?20 on ebay. This includes postage. Message Edited by paulhino on -6-2005 0:37 PM

Zen Neeon 'Frozen' at Creative Logo when inserted into U

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Yes I have been dealing with the same problem until the creative.com helped me.Here the solution :
Creative Mass Storage Driver .07.00.250 (3.24 MB)
http://sg.creative.com/support/downloads/download2.asp?Product=224&dlcentric=8983&Product_N ame=Zen+Neeon+5GB%2F6GB&OSName=Windows+XP
After that, download the following firmware and use the below method to
check if the player can be detected. If yes, reload the firmware to your
player to resolve the issue.
The firmware can be download from the below link:
Creative Zen Neeon Firmware .0 (2.5 MB)
http://sg.creative.com/support/downloads/download2.asp?MainCategory=23&Product=224&dlcentri c=9534&Product_Name=ZEN+Neeon+5GB%2F+6GB&OSName=Wi ndows+XP
To install this firmware upgrade:
. Press and hold the Play button while connecting your player to your
computer's USB port.
2. Continue to hold the Play button for 0 seconds after connecting your
player to your computer.
3. Release the Play button when the Find New Hardware dialog box appears
on the screen.
4. Follow the instructions on the screen to install recovery drivers for
your player.
5. Download the ZenNeeon_PCFW_LF__0_FM.exe file into your local hard
disk.
6. Double-click the firmware upgrade file and follow the instructions on
the screen.
I wish This could help you, as did it to me.(And sorry for my poor english)

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i have my neenon about one month. so far it worked quite well until a few days ago. every time i plug it to the usb the computer seems to have a problem to identify the device and it gets stuck on this window (the window image is in hebrew):it seems to take to much time to act only on this process, and after it finally finished (about 0 minutes) it cannot open the neeon file and it says something about a problem with the input/output.i go to "zen neeon media explorer" and is says that the device is not even pluged in!?same problem with other comuters! so the problem is realy on the neeon. i already tried to press on play/off button and plug in the usb at the same time and then downloading?a firmware but it did not helped at all. can somebody pleas help me?

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Message Edited by mathijsv on -20-2005 2:44 PM

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