ZEN NX Not Charging

ZEN NX Not Chargingp My player began having charging problems about one month ago. It would charge then I would play it for several hours (while connected to the AC charger) then it would just shut down. When restarted it would display "low battery" and turn off immediately. I bought a new battery which seemed to fix the problem for a week or two then the same condition began all over again. ?
I have removed and replaced the battery and verified there is still a charge in it. I have also tried resetting the player via the reset pin. I have also verified that the AC charger (original Creative unit) is producing specified charge. Nothing changes. ? Still get "low battery" indication. No other icons are visible on the screen.
I have also tried connecting player to a powered USB 2.0 port but that doesn't have any effect either. I'm not sure but believe this player is not set up to charge from USB but thought I'd try. ?
Knowledgebase didn't have any symtoms which are exact match with mine. Here's hoping someone has been through this before. TIA? John

LandtunaNX wrote:
My player began having charging problems about one month ago. It would charge then I would play it for several hours (while connected to the AC charger) then it would just shut down. When restarted it would display "low battery" and turn off immediately. I bought a new battery which seemed to fix the problem for a week or two then the same condition began all over again. ?
I have removed and replaced the battery and verified there is still a charge in it. I have also tried resetting the player via the reset pin. I have also verified that the AC charger (original Creative unit) is producing specified charge. Nothing changes. ? Still get "low battery" indication. No other icons are visible on the screen.
I have also tried connecting player to a powered USB 2.0 port but that doesn't have any effect either. I'm not sure but believe this player is not set up to charge from USB but thought I'd try. ?
Knowledgebase didn't have any symtoms which are exact match with mine. Here's hoping someone has been through this before. TIA? John
Does the battery charging icon show when it's plugged in the wall charger? Where did you get the battery from? Is it a real Creative battery or a generic?

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