Zen NX Problem

I have a Creative Nomad Jukebox Zen NX (running XP SP, if that makes any difference), and I just reinstalled the software (all of it, because my computer was not detecting the mp3 player). I try to open CMS Organizer, but i get a message saying: This application has failed to start because CTIntrfc.dll was not found. Re-installing the application may fix this problem.
I reinstalled it again, but I get the same message. Can anybody help me here? Is it on the CD? I tried a search for it on there, but came up with nothing.

Something happened where Winamp locked up (w/ the plugin) and when i re-plugged the Nx back in, it wasn't coming up.

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Creative ZEN MX problems with charging battery

/Creative ZEN MX problems with charging batteryHi!
I've bought Creative Zen MX player a couple months ago. First thing I noticed when I plug in it into my computer was that battery after 3 hours was not full, what is more computer disconnected with it couple times;/
After weeks or two when I tried to charge it i Went where I bought it and they said after some examination that it really didn't work
They've sent it to the service. I had t wait for the return two months!!! and at the end they said that that tiny usb wire was damaged not mp3.
OK . The battery was fully charged maybe on 5 attempts ;/
There is no problem in my computer because I tried it on several other and it did not work ;/ ?Please, help me
Where is the problem?
?Why this player simply disconnect with my PC?

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

No Zen Micro Problems, Post H

Well this is my first post on the forums and I am this close to buying a zen micro. I would have bought one yesterday until I stumbled upon the head-phone jack problem. I want to hear from people who have a zen micro problem free and how long you have had it. I've owned 3 previous creative players that have all worked great, so I'm hoping that there are only a small amount of people with this problem making all the noise (e.g. the sony psp dead pixel issue). So if you're happy with your zen micro let me know!!

Kpm,
It's ok, most people miss that option at first so it's no biggie. Personally I own a Zen Micro and take is almost everywhere with me. I have had no major problems and the minor ones were self created. I would highly recommend it. Now I do have a bias (as I am a Creative Employee) but I personally love this player.
Jeremy

Zen 4GB Problems

Zen 4GB Problems)
Hi all, my Zen 4GB freezes up every time I turn it on, there is a black screen and my computer will not recongnize its existence... what can I do? I followed these steps:
Charge the ZEN for a couple of hours.
Reset the player.
but it frezees everytime I turn it on, my computer still not recognizes it and there is still a black screen.

How can I format it's Beacause with the black screen I can't see this:
<img width="282" height="69[/img] src="http://ask.creative.com/wwimages/dap/general_dap_im.jpg">
My computer still not recognizes it

Creative zen touch problem - mediasource says it's emp

i've had my creative zen touch for more than a year and a half and used it every day with it working fine. a couple of weeks ago mediasource loaded it as empty on my pc. however all my music is still on it and i can play directly from the player but not through my computer. i've tried opening the player through other programs but this doesn't work either. i've tried uninstalling and reinstalling all of the creative software that came on the cd with it (mediasource, nomad explorer etc.) but it hasn't worked. does anybody know why this is and how i can fix the problem it's a bit annoying because i can't put any new music on it. thanks very much in advance. jonny.

Hello Roknoch,
Welcome to Creative forums!
You might want to check on these threads:
Scroll Pads gone Bad
ZEN touch: Button on face not responding

Creative zen 4g problems with song/artist ***

hey all--
i'm mostly very happy with my new 4g creative zen, to which I upgraded from my old g zen nano that I love. my only problem is that many, many files i try to transfer to it (i've used both the zen organizer software as well as the windows explorer drag-and-drop method) come up all strange. for instance, songs by artist A will show up in? artist B's folder, with artist B's song names as titles for artist A's songs.
now, granted, i have been ripping music onto my hard dri've for years, and many of the original discs i ripped may have been burned copies. plus, many of the discs may be pre-AAC encoding.
Also, as I said, once the songs are on my Zen, they appear in these weird places and under the wrong names, but when I look at them through the Zen software on my computer, they appear correctly.
so (i may be kind of answering my own question here) is AAC encoding the problem? and if so, is there a conversion tool allowing me to convert the files i already have to AAC?
another thought: if this has to do with IDE-3 tags, what can I do to rename the songs so they will come up correctly?
Thanks for whatever you can do.
--kurt

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

Zen Vision Problem. Driving me batty! He

Dear Customer Support and fellow Zen Users,
I have had my Creative Zen M: Vision (30G) for just over one year now and for the last few months I have been having many problems with the unit until, finally, it has become stuck today. Here is a short history of my problems and then what I have done to try to solve them:
PROBLEM
Last month the player froze while I was fastforwarding a track. I hit reset and the product started to rebuild the library. However, when it was finished it had only put on 30% of the tracks that had been on the player.
I returned 80% of my tracks to the player and things were working fine.
Yesterday the same problem occurred with freezing between tracks and I had to hit the reset button. I decided to only add a few tracks and formatted the player removing everything.
I added only 5 albums but would experience the player locking up on my computer during the transfer. I d have to reset and start again.
Finally, the player went into recovery mode when I turned it on and has not come out since.
When I turn on the player there is a brief "FIREWARE" error on the start-up screen.
HOW I VE TRIED TO FIX IT
I ve formatted the player a few times.
I ve cleaned up the dri've.
I ve tried to add new firmware but now the player is not being detected on my computer.
I ve tried to use your MP3 Recovery tool but, again, the player is not being detected on the computer.
I erased all Zen software on my computer and reinstalled but still the player is not detected.
In short: Unable to load firm ware. Player boots to recovery mode.
I believe I need to add again some firmware but with the player not being detected it has made that impossible and I am at the end of my rope for options on how to fix my player. I have treated it fine for the year I have owned it and hope this is a simple solution.
Any advice you have would be greatly appreciated on how to fix this problem and get my player back.
Cheers

bump

Zen Micro problem need help

Today i was listening to music and my zen micro just froze while playing and no buttons could be pressed and the lock button wasnt on. So i took the battery out and rebooted the player but it froze at the creative screen. I went home and i went to recovery mode and tried to reload the firmware but it said erasing firmware for more than 2 hours. So then i tried a format but it said formating for the same amount of time. I need help please. Also, recently i've had problems witht the headphone jack. When ever i would stick it in it would sound distorted and i would have to move it around until i got it to a certain spot to hear it good again. If anyone else has this problem please tell me. One more thing i had returned my other micro zen in for hard dri've probems and this was my new one do u think if i have to return in (hopefully not) that they would accept it.

If the functions in Rescue Mode aren't working properly then you need to contact Creative Support.

Zen neeon problem...pleas, he

i have my neenon about one month. so far it worked quite well until a few days ago. every time i plug it to the usb the computer seems to have a problem to identify the device and it gets stuck on this window (the window image is in hebrew):it seems to take to much time to act only on this process, and after it finally finished (about 0 minutes) it cannot open the neeon file and it says something about a problem with the input/output.i go to "zen neeon media explorer" and is says that the device is not even pluged in!?same problem with other comuters! so the problem is realy on the neeon. i already tried to press on play/off button and plug in the usb at the same time and then downloading?a firmware but it did not helped at all. can somebody pleas help me?

Should I just get a new one?

Zen Xtra problem with MUSICMATCH

Hey everyone!
Just got a Zen Xtra 40g and it seems to be great EXCEPT<EM> </EM>I can not get it to work with my Musicmatch. When I plug it in and start my MMJB it seems to be working but when I try to transfer songs or "snyc" my library it says "Device reported an error" Anyone else have this problem? The software that is provided ( Mediasource) with the player SUCKS! Doesnt work at all....any help?

Kidego7
Try updating your Microsoft Data Access Components (MDAC) from Microsoft website. The filename name is MDAC_TYP.EXE.
If the difficulty persists, you can uninstall MediaSource via Add/Remove Programs Wizard in Control Panel, delete the MediaSource folder in C:\Program Files\Creative.
After which, download the latest MediaSource for your Jukebox from www.nomadworld.com.
Here is what you will need to do to update your Jukebox:
) Go to www.nomadworld.com and select downloads and drivers.
2) From the next page select "Creative Nomad Jukebox Zen Xtra" and your version of Windows
3) On the next page you will need to download three files:
) Creative NOMAD? Jukebox Driver Update version .23.00
2) Creative MediaSource Software Update version 2.03.29
3) NOMAD Jukebox Pack (version .0.8) for Creative MediaSource
4) Install the driver first, after which, connect the player to the computer.
5) After the driver had successfully been installed, install the MediaSource application follow by the Nomad Jukebox Pack.
Jason

Zen touch problem - someone help pleas

can someone please help me with this problem, no faq can help me.
everytime i plug my zen touch into my pc, it is never detected by creative mediasource organiser. i don't think the wire is the problem as my zen turns on automatically when i plug it in.
any help would be much appreciated. thanks.

I had the same problem which went away after removing (using Add/Remove progarms) all Creative and Nomad software (which I had just upgraded with the autumn software upgrades (i.e. Driver .30.03, CZ and Nomad JB 2.00.9, CMS CD Burner 3.0.8 and CMS 3.30.2)) and then re-installing from the installation CD. I'm guessing it's an XP hardware conflict as the player works fine with the company laptop (including Creative upgrades but running XP Pro). If this isn't a known )or publicised) XP problem I'll try the upgrades one at a time to try to isolate the offender.
Stuart

Zen Touch problem caused by drive

I bought My Touch back in May 2004, because of its great reputation and awsome battery life. and for the most im pleased with it, but i do have one big problem.
When installing the drivers where these are the ones from the Cd or the Newest drivers i always have the same problem. when i plug my player into my computer, my PC recognises it and windoes pops up the little icons etc. but then it makes my computer do something very unusual, when i try and open a program, such as firefox, it will open and it will use my system resources but i can not use the program it like i never clicked the program at all, but it does use my resources.
i know this is caused by drivers because when i dont install the drivers and let realplayer use its own drivers to transfere with the zen its fine.
Its like my zen is a switch, and when i unplug it, all is fine when its pluged in it goi'ves me trouble.
I have windows Xp + SP2, with all updates, My Zen Touch has the newest firmware, and my PC has the newest software drivers.
I would apreciate some help on this, as i have searched through the forums and other sites but cant seem to find anythin like this.
ThanksMessage Edited by neesk on 2-02-2005 2:39 AM

SSR wrote:
How about running in safe mode, does that make any difference?
The drivers for the player are not loaded in safe mode. Windows only loads essential drivers that enable your computer to run at minimal functionality. Therefore the player will not be dectected by Windows.
To try and find out if the problem is associated with drivers, try using Selecti've Startup from the MSCONFIG utility.

Zen Touch: problem with touch pad and formatt

Hi guys!
I have a Zen Touch 20gb but I'm experiencing big problems with my touch pad: it really doesn't work fine, precision is almost none, to poit the desired voice in any menu I have to work hard. If the menu is longer it is almost impossible to navigate it with precision. I can't move of a single position, it jumps at least two... Is it a common problem or should I take it to be checked up?
2nd problem:
I was trying to format the player's HD. Instructions said press play botton and contemporarly reset hole.
But nothing happens. When I release the system reboots.
Any idea?
Thanx!
Gp

Please be patient with the touch pad. Reading these boards, I think a lot of people are not really understanding how the touch pad works and assuming it's defecti've and returning the Touch. First, set the sensitivity to where it's best for you. If you can't move only one line at a time, you may have it set too sensiti've. Second, use your index finger, not your thumb. Then, practice moving around. For me, it was really easy to move rapidly through the choices or to move just one line at a time. But moving at medium speed always tripped me up, until I figured out the technique of repeatedly stroking the touch pad through the slow zone to move several lines at a time, just like you were using a scroll wheel.

Zen Extra -problem with "add to Play " but

Hi
I have a creative Zen Xtra, bought it just a week ago, and liked it a lot, (Except the size ...)
but i think i am having a problem with it. If I have to create a play list, while I am playing songs how to do it ?
Lets say i am playing song aa from album AA
i click on AA , and the select song aa and click on Play now it starts playing but now i want to add it to playlist , then i click on aa and in the menu that comes up i click on "Add to Play" but as soon as i click on the "black roller while) to select "add to play" I can see the selection on the previous menu (song aa ) moves to next line..
Same thing happens if I have to add Album AA to play list, the cursor on the previous manu shifts one position below,
And the song/alblum is never added to the play list.
Do i have to do it only using PC ?
that sucks ..
let me know

avoodi wrote:
Hi I have a creative Zen Xtra, bought it just a week ago, and liked it a lot, (Except the size ...) but i think i am having a problem with it. If I have to create a play list, while I am playing songs how to do it ?Lets say i am playing song aa from album AA i click on AA , and the select song aa and click on Play now it starts playing but now i want to add it to playlist , then i click on aa and in the menu that comes up i click on "Add to Play" but as soon as i click on the "black roller while) to select "add to play" I can see the selection on the previous menu (song aa ) moves to next line.. Same thing happens if I have to add Album AA to play list, the cursor on the previous manu shifts one position below, And the song/alblum is never added to the play list.Do i have to do it only using PC ?that sucks .. let me know
Basically whenever you make a playlist, it includes whatever is in your "selected music". So let's say you want to add an album to an existing playlist. Go into your media library, add your playlist ("Add to play"). Then add the album you want from the media library (also doing the "add to play" option). When you go into the "selected music" section, click in on the scroll wheel and "save as playlist"

20GB ZEN firmware problem! pls help me someone...

hi there my 20GB zen is saying it has a firmware problem... i have tried to fix it by reloading the firmware again but it is not even recognising that it is connected... i am not that good with computers so if anyone has any suggestions i would really appreciate it as i am DESPERATE!! cheers

your only options are:
1. try another decompiler.
2. decompile manually (and that's too advanced to discuss in a forum). but you might find help using google.

Zen Micro problems URGENT h

Hi i have a problem with my zen micro.
when i turn it on e get the following menu
Recovery Mode
- Clean up
2- Format all
3- Reload Firmware
4- Reboot
i tried all of these butit stays the same...
when i get the firmware it doesn't detect my device but with my friends Zen it does...
What is wrong and how can i fix it

If you can't load the firmware onto it, and the player won't get out of Recovery Mode, it sounds like it's probably faulty. You didn't mention when (or where) you purchased the player, but it would be best to contact Customer Support directly for assistance at this point.
Cat

Zen NX Problem

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