Zen NX Start up prob

Hey, I bought my creative jukebox zen nx about 2 months ago from the creative ebay store that sells refurbished equipment. When I start up my player it just goes to the creative screen and freezes. I have tried holding pause/play and pressing and releasing the restart button to go into rescue mode but nothing happens. (I help the play button well after I pressed the restart buttone, but possibly I am not holding it long enough?) I have also tried linking it up to the computer and the computer dosent read it. This purchase only came with a 30 day warranty sicne it was refurbished, and it was said that theres nothing wrong with the players aside from possible cosmetic blemishes on the offical creative ebay store. Is there anyway to fix my player or do i have to scrap it and buy a new one?!!!

Well now that I have read your reply I have tried holding the play/pause button for
longer, even as long as 2 minutes and nothing has happened. Once or twice when i was trying it i looked away from the player and then looked back and saw a thin line across the screen that slowly faded away in sections across the screen but that is all. I pressed and held the reset button for a good 5-0 seconds before releasing it as well. If I do have a serious hard dri've problem or something that is unfixable by me, where can i send it to get it repaired. Also how much will it cost because the down volume button broke about 2 weeks ago and i had to buy a headphone adapter for me to be able to conrtol sound. If its going to cost me big bucks to send this out and get it fixed i will probly just trash this and save for a better, more reliable player, probly not a creative either =(.

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Creative ZEN Mozaic Starter Pack 1.04.05 releas

Hi everyone,
The ZEN Mozaic Starter Pack is now available for download in the Support section.
Creative ZEN Mozaic Starter Pack .04.05
Filesize : 5.75 MB
Release date : 2 Nov 08
File Name : ZENMozaic_PCApp_L4__04_05.exe
This starter pack contains the software and User's Guide for your Creative ZEN® Mozaic player. It enhances the software update functionality of Creative Centrale. For more details, read the rest of this Web release note.
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Requirements:
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Message Edited by KokChoy-CL on -2-2008 0:36 PM

They fixed a bug that could have prevented the proper playback with some files. No more video types are supported by this firmware.
This firmware also once again enhanced the X-Fi Crystalizer feature (although it is not stated in the official description by Creative). It unfolds its full potential now IMO. The Creative Zen X-Fi has perfect sound quality.
@ Creative staff: Why is there no possibility to move a single track up/down in my playback list?
Even the old "Jukebox Zen Xtra" had this important feature.
Also why is the Zen X-Fi missing the ability to record from radio? The predecessor - the Zen - can do it (and the devices have many technical specifactions in common).
Also, I hope we'll get a T9 support for the nine buttons in the near future because the input method Creative technicians suggested is very uncomfortable.

ZEN MicroPhoto STARTING PROB

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i got some strange error on my ZEN on startup. when i've switched ON appears CREATIVE welcome notes and player hang up on this ..nothing more happend..i've tried to remove battery to restart them but wont help ..no response for any actions..nothing just CREATIVE on the screen ... what it can be guys ?
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regards
DEE

i can run RECOVER MODE with procedure from that thread but any of options won't work..i can select all options but if i run for example FORMATING or CLEAN UP or even FIRMWARE ERASING appears only kind of POP UP window with selected option and still nothing ..hang up ..i try left it for few minutes ..even 30 min and nothing happend ...
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Try going into "Control Panel->Administrati've tools" and clicking on "Computer Management". Find "disk management" in the left pane and click it. Your Stone should be in the right somewhere. I think you need to right click, then "choose dri've letter and paths" and give it a dri've letter with the "add" button. Let us know if that works.

Creative Zen Micro Start-up d

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Hi educ8tnu!
Yes, you can get the files you need through our Downloads page, just select your product and Operating System (on the next screen), and it'll show you a list of files. You will probably need a driver, the MediaSource Organiser file and a plug-in (to use the player in MediaSource).
Cat

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Welcome......
Follow the links on this page, and read the entire thread if you're feeling lonely.
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=596&view=by_date_a scending&page=84

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vackie_mcbeal wrote:
can anyone tell me what might be the problem? im thinking of getting it replaced if the problem continues. this is the last straw regarding creative products.... in as much as i try to love my player, but with the problems im facing im really disappointed that i ever bought the zen
Vackie...all of your questions should be answered by simply doing a little (very little) bit of looking on this forum. I don't mean to be rude but there are several significantly long threads on here addressing this issue. A simple read of the other posts would tell you that this is a problem that sadly has aflicted many Zen Micro users (and other Creative MP3 players it seems).
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Creative has more than one product - you need to be a little more SPECIFIC!
Choose from the following Zens
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Zen 2/4/8/6/32 GB (Flash)
Zen Micro -HD
Zen MicroPhoto -HD
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Zen Nano Plus
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marknrg wrote:
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