Zen photo stuck at Creative loading p

It won't do anything from that point when you turn it on. I take the battery out put it back in try to turn it on.. nothing. Just CREATIVE on black background. What's wrong with it's I am starting to not like Creative for my last mp3 player just stopped working after the warranty.

Is the player making any strange noises? (put it against your ear and listen for any mechanical noises) Have you dropped it or anything like that?
Try going into recovery mode, http://forums.americas.creative.com/creativelabs/board/message?board.id=dap&message.id=3
Perform a Clean up, and see if it will boot, then try to format and see if it boots. Last resort is to reload the OS (make sure you download it from the website first!).
If none of these work, I suggest contacting Creative support and see if they can do anything for you.

Similar Messages

  • Creative Micro Photo stuck at Creative scr

    I went to use my device last night at the gym. The device when booting up will not load the os. It gets stuck on the Creative screen. Now the device will also not shut down. I have to pull the battery to shut the device down. Has anyone else seen this issue before? Is it possible that the device has gone bad some how?

    Hi Waverider,?Having worked tech support for Creative I can tell you that the hard dri've of your player is probably defecti've. Have you tried the steps in the Recovery mode?Also I noticed that you use the player at the gym. Please make sure the player is not subjected to repeated shocks as this will damage the hard dri've as if you were to shock the hard dri've of a laptop computer. The micro is being discontinued due to the advancement of technology afforded on the newer players, not because of any defects of the player.
    You may wish to consider a flash based player where the memory is stored on a chip rather than a moving hard dri've. They are designed for the acti've lifestyle ie: jogging etc... These would be the Nano, Nano Plus and the new line of Zen V players. Hope this hel
    ps.
    ThanksWireman

  • ZEN MICRO STUCKS ON ''CREATIVE'' SCREEN! HELP!!

    Last Saturday i transfered some mp3s to my
    creative zen micro.After that i turnt it
    off.After some couple of minutes, i turnt it
    on.But in the ''CREATIVE'' logo, it stopped
    corresponding. I took the battery off and pluged
    it again.But the same happened. In recovery mode i
    tried everything:reboot, reload firmware, format,
    clean up.[At the reload firmware, format, clean
    up, the device stopped correspondig] Please?
    help me?because i'm in a desperate
    position.MY PARENTS MUST NOT LEARN ABOUT IT!

    when you put it against your ear do you hear a soft buzz? if thats the case your HD crashed, i had that too last year.
    it was 2 weeks after i bought it. i got a new one imidiatly.
    now 3 weeks ago i send it back again because the contact of the ears was screwed. i got a new one that was gb bigger than i had so ty creative. but now this one crashes evry 2 days, stops, start up, stops again i try that for 30 times then it runs but it loses the last update of songs... somtimes stops with rebuilding library too but the recovery mode worked..... damit crashed again

  • Zen micro-stuck at creative sym

    when i turn on my zen micro it doesnt work it just freezes at the creative sign (the after creative copy right) what can i do to fix it

    Jamez3,
    First off I would try going into rescue mode and attempting a clean up. If that doesn't work then try a format. The instructions for this can be found in the FAQ at the top of this forum. If that doesn't work, contact support and they will help you out (as this may be a problem that will require a repair of the player).
    Jeremy

  • Zen micro-stuck at creative s

    this is my second zen micro i have just got this new one today as i sent my old one off with the same problem which they could not fix so they gave me a new one as i was within warrenty i turn on my new zen micro and it just freezes at the creative sign wtf can i do i've tried formatting i've tried clean up i've tried rebot and nothing works please help

    Yeah, get a new one.
    Just FYI, if it was making kind of a boing, boing or whir/click noise when you turned it on, this is a sign the dri've read/write head has gotten hung over the edge of the dri've platter. It seems to happen occasionally with the rather delicate little dri'ves in these players. Under warranty, Creative will replace the unit. Out of warranty, there is a trick that will often fix this that involves turning the player off (remove the battery) and wacking the player face down in the palm of youe hand lightly but sharply> this will often unstick the head. It has worked for me and probably many others. Not an offical way to fix this, but OK if you have no replacement option and have nothing to lose.

  • [Zen Micro Photo] Stuck in b

    My Zen Micro Photo gets stuck in the bootscreen. When I turn my Zen on it says "Creative" and after a couple of seconds "Zen Micro Photo". While "Zen Micro Photo" is in my screen it does nothing. I tried to take out the battery and turn it on again, but still nothing. Only after a couple of hours it starts working again.
    It als doesn't connect properly with Windows XP.
    The problem started a couple of days ago when I activated the removable harddri've mode on the Zen to connect it to Windows 2000.
    Should a reload of the firmware help?

    See the section "My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?" in the FAQ.

  • Zen Micro 6gb Stuck at "Creative" l

    First off, I realize there have been many topics relating to booting up and the screen freezing at the welcome creative screen. I just need to see what needs to be done, wether it be manually or by customer support. Recently on vacation, I dropped my Creative zen micro about 4 feet onto concrete. Now when i picked it up to check it out, there were no scratches or pieces that fell off. Also there was no rattling inside of the mp3 player. Later to my suprise, when turning it on, it froze at the "Creative" logo, and would not procede to go to the menu. I slapped it on my knee a couple times, nothing to serious, just seeing if anything that came loose, would set back in its place. Well it worked, don't ask me how, but it worked. I succesfully got to the menu and could listen to music. Well later, when I turned it back on I noticed it got stuck back at the creative screen. Somehow, when I put pressure on the mp3 player, something happened, and it booted back to the menu, like it would normally. Everything seemed fine, until about 3 days later it all happened again, but for good, its not going to the menu. All I see is a white screen with the black text that reads " Creative ". The only way to turn the player off, is to take out the battery, When plugged into my pc, it charges, and proceeds to glow in and out,.. but the screen light stays at a solid brightness, while the blue outlining fades in and out. I tried running all the options in the reboot menu, like format, and clean disk, but they all freeze up/ My pc recognizes the mp3 player, but the creative software I have installed does not. I tried updating the firmware, but it says my player is not connected. I thought about contacting customer support, but I notices that the seal is ripped, or "tampered" with. Its very easy top break the seal on accident, all you have to do is move the metal plate downward, and the seal ri
    ps.
    At this point, I just disassebled the player to see if there were any loose parts, and I noticed everything seemed to be in order, and I put it back together to find the same results as before. Well I have it disassembled again, with all the parts layed out. Any help would be great.
    Also, one last question.. Is there anyway I can reset the hardri've manually, as in, is there a little reset button on the hard-dri've that would format it's I have it in my hand, was just wondering if I could reset it.

    I started reading in this forum because my Zen Micro Photo freezed today . It left the bag of my trousers and hit the floor. I am now wondering how much people do have the same problem as me. My player was falling the first time from the height of my knees and it was turned off. Startup stucked on Creative screen.
    It seems to be that Creative harddisk players are especially vulnerable to hits like this. It is acceptable when it does not work anymore after hitting the floor 0 times. Or when it falls from a table. But already after the first time from a short height?
    I tried what administrators do not advise:
    Banging the player during startup. Reached music library. Had to bang two or three times more and all was okay. I am not sure for how long this will hold.

  • Apple tv..loading photo stuck in loading library..have restarted-shared-music ok..

    apple tv..loading photo stuck in loading library..have restarted…shared…music ok..
    working yesterday for access to music and photos
    cheers
    bee man

    Welcome to the Apple Community.
    Most of us do not have this problem and can connect to our libraries on demand, it would therefor seem reasonable to assume that the issue lies somewhere other than iTunes or the Apple TV, my first thought is network issues, have you done anything to ensure it's not your network.

  • Zen microphoto stuck in recovery mod

    Okay, so my zen is stuck in recovery mode. I've tried taking the battery out for hours, and i've tried each option in the recovery mode, all of which do nothing. I've plugged it into my computer and it's recognised, but when i run the Creative recovery tool, it says my zen is not connected and so nothing can be done. I don't know what else to do...
    I'm going insane, and getting really impatient. I'm pretty computer illiterate so you'll have to talk dumb to me

    Mine is doing the exact same thing. I have tried everything (and, unlike Jellypigs , I am an advanced computer user / system designer/builder).
    Whenever I choose any of the options ("Clean up", "format" "Reload firware" "reboot" ) It says that it is doing it, but nothing actually happens (I left it "reformatting" overnight last night and nothing happened). If I try to initiate a firmware reload from the pc (windows does detect the player) the program asks me to plug in the player even though it already is.
    Message Edited by hedgesjulie on 03-27-2008 06:25 PM

  • Help me please, my Z10 stuck on the loading screen, no data backup :(

    Hello, I was deleting some photos from my Z10 (STL100-1) then I restarted it twice or three times before getting stuck on the loading screen, it boots so slowly and it takes about 24 hr to reach 98% then stops booting when it reaches to 99% or sometimes 100%.
    I've tried to pull out the battery and wait for one week, and I've also tried to put it on a charger and wait for one week, but the problem still exists.
    I need my BBZ10 back without loosing data stored in it, I haven't made any backup and really need my data, is there any way to solve this problem

    Hi and Welcome to the Community!
    Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
    With the battery inside, connect your BB to the wall charger
    Leave it alone for 2 hours, no matter what the LED or the display does
    Remove the battery
    Wait 15 minutes
    Insert the battery
    Wait another 2 hours, no matter what the LED or the display does
    This has been known to "kick start" some BBs. If it fails, please try again but increase the wait time in step 4 to 2 hours, and perhaps as long as 4-5 hours.
    It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
    Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
    Obtain access to a known good and identical BB...use your battery in it and see what happens
    The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
    MARYBERRY wrote:
    I need my BBZ10 back without loosing data stored in it, I haven't made any backup and really need my data
    You already know the answer to this...like insurance, the time to take a backup is BEFORE something goes wrong.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Zen Photo Charging problem/quest

    Guys, I have the Zen Photo and generally like it a lot (except for the over sensiti've buttons) but I have a problem. It doesn't seem to charge.
    I called tech support but the dude seemed to try to avoid the issue and gave me some bull**bleep** that I have to make sure I have the RIGHT type of usb port, it has to have the exact milli amperage, I could not charge on a machine that didn't have the software installed and so on.
    Most of this sounded like a lot of bull to me but still. I tried to charge it at my home computer which is the one that has the creative software. I hook it up and it comes on. I turn it off which I assume is a good idea instead of letting it turn while it's being charged.
    Anyway, the charging icon comes up with the flashing flash and then after a few seconds, it goes out.
    Is the icon supposed to stay on?
    Does the computer have to be on (I assume so)?
    What about my other stuff above? Any usb port? Any computer with usb port?
    Thanks
    George

    i only use the AC adapter.
    no matter what state my battery is in it takes 3.5 hours for me.
    weird. if my battery is empty it takes 3.5 hours
    if my battery says 2 bars and i plug in the charger - it takes 3.5 hours for it to stop charging.
    anyways.

  • Zen photo so...............

    My zen headphone jack is bust so it'slikely that I'll be getting a new mp3 i was thinking the zen photo:?I was woundering if creative have fixed to headphone jack problem as i dont want to deal with this again as it is very annoying considering I spent over ?70 to get the micro on the release date?I have windows Xp home edition will the photo work with it's?I was wondering if i could use my zen micro wall carger to charge the zen photo?I was also woundering if the zen phot was the same size as the micro, if it is still made out of?rubbish plasic that chips very easily and whether or not the touch pad is as sensati've as the zen micro?thank you to anybody who can help.

    I'm assuming you are talking about the Zen MicroPhoto:
    . I haven't read about a headphone jack issue yet with the ZMP.
    2. Yes, XP is the only OS you can use.
    3. Yes, the Micro charger will work on your ZMP.
    4. The Micro and the ZMP are just about the same size, very, very close (the ZMP is a tiny hair less thick) so Micro cases will work on the ZMP. The screen dimensions are different, though. The ZMP screen is more square and a bit taller. The ZMP is more of a metal type body, not the plastic of the Zen Micro, and feels sturdier. The finish is gorgeous ... a metallic type paint (like car metallic paint). Very cool looking.
    EDITED TO SAY: Oops, forgot ... yes, the touch strip is sensiti've and takes getting used to.
    Hope this helps ...Message Edited by mdscriber3 on 02-22-20060:28 AM
    Message Edited by mdscriber3 on 02-22-20060:49 AM

  • My Adobe CC is stuck on the loading screen.

    My Creative Cloud opens but is stuck on the loading screen. How can I fix it?

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • Zen micro frozen on creative screen.. all given tips dont wor

    I got my Zen as a birthday present in march, from about a month in the sound started going funny because the jack screwed up.. until now i've simply taped my headphone wire to the side because that moves the jack in the right position to work.. it may be annoying but it worked... i was gna send it back but i couldnt work out how!... i li've in belgium and the player was bought in england from a relati've.. so i have no bill and cant send it back to the store...
    also a few days ago it just froze on the creative loading screen... rebooting etc does not work i've tried it all... ppl say get the new firmware. but to do that u have to plug in the zen.. bt thats silly coz its frozen and the computer wont pick it up
    can someone tell me how i can send it back.. and if i can send it back...
    i need my mp3 for my boring bus rides to college everyday!
    the support NEVER email back.. out of about 4 times i've tried
    thanks again!
    Tom
    Message Edited by tommoev on -24-2005 08:3 PM

    tommoev wrote:
    i tried following the guide before but nothing worked, unless i missed something in the guide.. its all a bit confusing :S,
    If you can let me know what's confusing I'll have another look at it.
    Basically can you get into rescue mode and run a disk cleanup? That's the first thing to try.
    If you can't get into rescue mode the player is faulty.
    i think the relati've did buy it with a credit card...
    also how do i contact the support to get info on sending back my micro and getting it fixed or replaced.
    could you give me an email? or a number for a belgian support line?
    Just follow the link on this page (click Support > Contact Customer Support) it will guide you to the right contact details.

  • My White Macbook is stuck at the loading screen, and disk utility, safe mode doesn't work either. What should I do?

    I went on vacation a few days ago and in El Salvador, they have this mobile broadband sticks. Well, I was using one until it gave me a network error. After that, it shut down my computer entirely. The first time it happened, I didn't think much of it. I took the battery out and put it back in for it could work. It happened another two times, and after the third time, my MacBook stays stuck at the loading screen, and it will take 5-10 minutes on that screen, before it shuts down, or it wouldn't turn on at all. I've tried booting into safe mode, but it appears to not boot into it. I've tried resetting the Pram, and using disk utility, but that still won't work. I don't know what else to do to make it boot into  OS X  Lion.
    I'm an AP student, and the majority of my work is in that computer, and it is very important! What can I do? Not only that, but I enter school in a few weeks and I need the AP work by the time I enter.
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    Reinstalling Lion Without the Installer
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

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