Zen Sleek Firmware Upgrade, now my Zen is kap

First off, if the answer to this has been posted I apologise, Ive been trying to sort this out for about 4 hours now and I've tried every fix Ive found listed on this site.
ok, here goes
I wanted to get stuff from online music store, looked it up, found that firmware updgrade 2.0.03 was needed for Play-For_sure functionality.
Downloaded it, did all the bits n pieces, shut down everything, unchecked the detector etc etc etc, double clicked the the firmware to install, and it started.
About 2 mins in, the player reboots, and one of those annoying WinXP windows pops up asking what I would like windows to do each time I connect this device (A) use WMP0, (B) use mediamonkey or (C) Take no action. I selected C.
Player shut down, and the message onscreen was player was rebooting........90 mins later still the same thing.
I was loath to disconnect the player or fiddle with it in any way as I know from past expierence, messing with firmware upgrades can be tear jerkers, so I looked around this site before I did anything. On seeing nothing about firmware stalls I did the only thing I could, tried the firmware installation again, but my PC could no longer loacte the player.
I started trying everything listed, recovery mode, format, reload firmware, checking the USB cables on other PC's etc etc etc
My Zen Sleek is now, it seems, completely buggered. There is now no firmware on it, and my PC cannot locate it at all.
OS: Win Xp
Player: Zen Sleek 20gb
Firmware: (It was .00.05 then upgrade to 2.0.03)
Can anything be done?

I had the exact same problem as Drake. I tried to update the firmware, it didn't take, now my Zen Sleek has no firmware on it and the firmware update that I downloaded from Creative tells me that my player is not connected and will not let me install the updated firmware.
While the firmware download (ZenSleekP4S_PCFW_LB_2_0_03.exe) does not recognize my Zen Sleek, but Windows recognizes it, and it shows up as "Zen Sleek" in the device manager.
I installed the first hotfix from the KB article listed above. That worked fine. I tried to install the second hotfix, but Windows said that the 2nd hotfix was already installed on my system.
I then did the registry edit. There are two "CurrentControlSet" entries under HKEY_LOCAL_MACHINE\SYSTEM. I navigated to the USB folder in each and changed the permisions for each.
I then uninstalled the player from the Device Manager and rebooted.
After reboot, Windows recognized the player again and it shows up correctly in the Device Manager.
However, the firmware update still tells me that the player is not connected and will not let me install the firmware.
Help, please.Message Edited by bsteggeman on 07-09-2006 07:39 PM

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<TABLE cellSpacing=0 cellPadding=0 width=540 bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD height=5><FONT color=blue> (<FONT color=#222222 size=><B>.6 MB</B>) </TD>
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Thanks for help.
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thanks anyway.

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