ZEN SLEEK FREEZE UP and BATTERY WEAK. (HELP)!!!

greeetings. i have a zen sleek for last 2yrs. the battery life was wonderful. the last couple of week the zen keeps freezing and the battery dies very fast and i also hve to keep reseting it to work. what is the problem. do i have to buy another one or can this problem be fixed??

i figured it out my self? while holding down the play/pause button, poke a paperclip in the rest hole click on cleanup, when its finished, reboot? it says in manuel cd to save all info first but i dont know how to do that so i just went for it. read your users guide on the instalation cd? but it doesnt tell you much
other than this, i love my sleek 20 gig

Similar Messages

HELP ME PLEASE ! zen sleek froze up and wont re

anybody know how to "unfreeze" a zen sleek? tried resetting, it just comes back to the zen sleek screen and wont turn off. what will happen when the battery runs down? will it work then?Message Edited by jugadorone on 03-8-200607:28 AM

i figured it out my self? while holding down the play/pause button, poke a paperclip in the rest hole click on cleanup, when its finished, reboot? it says in manuel cd to save all info first but i dont know how to do that so i just went for it. read your users guide on the instalation cd? but it doesnt tell you much
other than this, i love my sleek 20 gig

Zen Sleek Freezing Is

When I first had my Zen Sleek it seemed to work like a charm, very happy with it's performance; untill one day I was putting music on it, and when all the transfering was done I un-plugged it and it frooze. I tried the recovery mode and that did not work, it simply was stuck on the screen of "Updating Library", I know the right way of entering the Recovery Mode, press and hold Play/Pause and stick a paper clip into the hole on the bottem side for around 5 seconds or more. But that did not work, so I called and the Phone service was not able to help me, so we came up with the idea of just simply letting the battery die and using it once it had died. I did that, but time after time again after that it still gave me freezing issues, even when transfering music onto my Sleek, the player would freeze and be as good as a rock untill I would unplug and let it die again. Finally fed up, I emailed for help and was given the idea of updating every thing, firmware, player, etc., I did all of these, none of which solved my problem. So I had it, I sent it in for a new one; Got my new player two days ago, reloaded all my music, seemed to work for a few days, let the battery completly drain. Today I plugged it in for a recharge, and while that was going I decided to put a few more albums on that I had got the day before, and as it was transfering the songs onto my player, same thing happend, my Sleek frooze completly, I can't enter Recovery mode at all. I'm stumped, I know my computer is plenty powerful enough to handle this task. But for some reason my computer seems to always put my Sleeks into a froozen mode, that can not be brought out of. My only guess is that Sleeks do not act well when low on battery power and you wish to do file transfering tasks.
Help please, I'm ready to cry

Hello there, my goodness I can completely relate to you but unfortunately I have no idea about what to do about it. My Sleek has totally frozen too but on the "Zen Sleek" screen and nothing, let me type that again nothing anyone has suggested has worked. The reset button does not work, i cannot get into recovery or maintenance mode, i can't turn it off i just have to wait until the battery runs down and then recharge it, turn it on again and exactly the same thing happens it remains frozen on the stupid screen. I am so upset, i've had problems with freezing before (although then it was usually when a song was playing and you just had to wait until the battery run down and then recharge and then it was fine after "rebuilding library" and am so tempted to go and replace this with an IPOD...yeah, do the unthinkable, an IPOD....

Zen Sleek Freezing up During Shutd

I bought A Zen Sleek back in December. I have not had any seriuos problems with it except for a couple of minor glitches until now.
When shutting down the device freezes up which necessitates resetting the device. However resetting the device does not fix the problem. It still freezes everytime I shut down. So basically the only way I can use it is to leave it on continuously until the battery runs low. I pretty much have to charge it everyday.
Is there anything I can do to correct this problem or is the device toast? Please help!

i li've in ireland. i got a zen sleek. i like its features. the software and drivers i installed onto a winXP system without any hassle. but so far my experience with the little device has gone a little something like this:
connect the usb.
zen freezes.
unplug the usb
use the reset switch
give it a minute to get ready
plug in usb
computer recognises it, for a second
then the zen freezes
unplug usb
reboot
oh, it's rebuilding the library. fancy.
jump thru some menus, play the radio.
plug in the usb.
frozen again.
reboot.
try it with the harddri've spinning.
with a song playing.
no spinning, no song.
radio playing.
play the radio then jump back into a menu and plug in the usb real quick.
tada!
sometimes this works. sometimes no.
it's like i have to sneak up on the sleek with the cable.
when i finally do get it connected and go to import a song or album, 2 out of 3 times it freezes in the middle of transfer and all the songs ready to import change from "pending" to "failed."
i've loaded sixty some odd albums on here so far. sometimes with no problems at all. it's not the songs/files, because when they finally do load, they're completely without symptom.
frankly, this is getting ridiculous. trying to load one album today i must have reset the little bugger 5 times.
also, just curious, why is there an option to change menu orders when it doesn't actually change the menu order? all that section seems good for is setting checkmarks next to features that you want to have in your 'main menu.' strange.
don't get me wrong, i really like the player. i like the sound quality. i like being able to record from the crystal-clear radio. but man... this is getting out-of-hand.
any suggestions? please!?

Zen sleek freezes when i transfer mu

everytime i upload music to my zen sleek it freezes when i disconnect it from my pc.
"please wait" appears on the screen and stays there forever... i've waited up to an hour. i push the reset button and it rebuilds the library and then it works fine but i don't want to do that everytime i transfer music. i've had it for about 4 months and never had any problems until recently.
can anybody help ? is pushing the reset button too often bad for the mp3 player ?

http://forums.creative.com/creativel...ssage.id=39372

Zen Sleek Freezing Prob

Once upon a time...
My Zen Sleek froze on the welcome screen when I tried to turn it on, displaying just "CREATIVE". When I get home, I try to use recovery mode. I select "Reboot" though the same happened again. I tried just leaving it though after 2hrs, the battery had gone (it wasn't fully charged). When I plug it in to the mains, it freezes again.
I emailed Creative Customer Support about the issue and they recommended that I format the dri've, which I was reluctant to do as I had important data on the removable disk partition.
Eventually, I weighed out the odds and decided that the data stored was not all that important, so I started the format.
That was at am this morning. it is now half past 0pm and it is still displaying "Formatting.." with no indication as to how long it will take or whether it is doing anything. it may have frozen again?
Any Ideas?
David Halstead

I had the same problem with my zen sleek when i first got it, and i tried reformatting (which doesn't affect the contents of the dri've as the user manual states) and that still didn't work and it froze up probably 5 times in one day.... soooooo, i did the system reboot screen, deleted the firmware, installed the new one i downloaded from the creative support website and it's been running fine since.

Zen Sleek Freezing on Zen Screen HE

my Zen Sleek keeps freezing on the Zen Screen when it is loading, i have tried restarting it and i have tried letting the battery die, charging it again and it still freezes.. is there anyway to fix it without sending it back?

try cleanup first, depending on how full your sleek is, it could take a while.
Mine has done the same a couple of times, and this has cured it each time.
It does reset all your preferences though, like your EQ settings and menu configuration, touchpad clicker etc.
Let us know how it goes

MY ZEN SLEEK IS WET!!! HELP

Hi!!!
My zen sleek is wet!! I drop it in the toilet.... :smileysurprised:
It turns on, but I can't see anything in the screen or listening something.... and I can't open it....
This happened two days ago, and I put it below an incandecent lamp to warm it and dry it, but seems that doesn't work...
In my contry doesn't sell it, so I can't take it to repair here.
Any ideas? please!!!

What country are you from? And did you order it off this site? IF it's under warranty, you can call costumer support and they can tell you how you can send it back the the Labs. If it isn't under warranty, then I don't think you can have it repaired. But do try calling costumer support or email them, they'll help you out. Good luck !
-E0Delta

Zen Sleek Freezing/Locking up Problem, need major h

I just got my zen sleek a few days ago (thursday, december st), and it was working fine. Friday, after listening to the zen a lot during school, on the way back home i tried to start it up. I held the power button for a few seconds to turn it on, and then the power light turned on. But nothing happened. The power light was on, and that was it. plugging the zen into my computer/power didn't do anything, the only way to get it to start up was to use a paperclip to engage the reset switch.
I thought that was the end of it, but now every time the player is in a full shutdown it has to be reset to turn on. What's wrong? I tried reflashing firmware (2.0.03), i tried cleanup, nothing works.
Only thing i haven't tried is a full reformat.Message Edited by SolidxSnake on 2-04-2005 0:08 PM

i li've in ireland. i got a zen sleek. i like its features. the software and drivers i installed onto a winXP system without any hassle. but so far my experience with the little device has gone a little something like this:
connect the usb.
zen freezes.
unplug the usb
use the reset switch
give it a minute to get ready
plug in usb
computer recognises it, for a second
then the zen freezes
unplug usb
reboot
oh, it's rebuilding the library. fancy.
jump thru some menus, play the radio.
plug in the usb.
frozen again.
reboot.
try it with the harddri've spinning.
with a song playing.
no spinning, no song.
radio playing.
play the radio then jump back into a menu and plug in the usb real quick.
tada!
sometimes this works. sometimes no.
it's like i have to sneak up on the sleek with the cable.
when i finally do get it connected and go to import a song or album, 2 out of 3 times it freezes in the middle of transfer and all the songs ready to import change from "pending" to "failed."
i've loaded sixty some odd albums on here so far. sometimes with no problems at all. it's not the songs/files, because when they finally do load, they're completely without symptom.
frankly, this is getting ridiculous. trying to load one album today i must have reset the little bugger 5 times.
also, just curious, why is there an option to change menu orders when it doesn't actually change the menu order? all that section seems good for is setting checkmarks next to features that you want to have in your 'main menu.' strange.
don't get me wrong, i really like the player. i like the sound quality. i like being able to record from the crystal-clear radio. but man... this is getting out-of-hand.
any suggestions? please!?

Zen Sleek Photo frozen and can't turn

A friend gave me his Zen sleek photo to see if I could figure out why it was frozen. I have had it in recovery mode and tried all the options there.. I downloaded and tried to redownload the firmware but when I do that it says already has that or download error. If anyone has any more suggestions for me to try that would be great.. at a dead end at this point. Thank you, Rochele

Tyr running Cleanup function in the player Rescue mode.
Jason

IOS 6.1.3 draining data and battery. Help!!!

New update (6.1.3) drains battery twice as fast and is draining data, which is going to cost me a lot in overages!!! First month with an apple phone turning out disastrous!

iOS does not drain data. Either an email is stuck in the outbox constantly trying to send or an app is constantly downloading/sending data.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Zen Sleek freeeee

My new Zen Sleek freezes sometimes and I have to reset it.
When will new firmware arri've that solve this problem?
And also fix play for sure.
And the possibility to change sound style (rock, jazz and so on). Beacuse i can`t find anything about that on the menu`s on my player.

a) Have you tried running a disk cleanup at all to sort out your crashing problems? (press in your reset button while holding down the Play/Pause button like other Creative DAPs)
b) PlaysForSure is not technically supported by the Zen Sleek at the moment. At least on my box, there is a nice Sticker over the PlaysForSure logo on the back of the box, suggesting that it is not currently built to function with it. Ocassionally, Windows WMP0 does detect it, but this seems rather on and off.
I would make an assumption, at some point there may be some MTP firmware for the Zen Sleek as the firmware is so similar to that of the Zen Micro, but of course this is by no means any kind of guarantee.
As usual, Creative have made no promises of firmware upgrades for the device, and neither have I found any significant problems with my player at the current moment that would warrant such changes.
c) As mattan has already detailed, the EQ does exist at the place he mentioned. Alongside Smart Volume and Bass Boost.

Zen sleek: total loc

hello...
when i plugged in my zen sleek and opened the zen sleek
media explorer and pressed on: create playlist it frooze.
I can't turn it off.. i can't use the reset button.
It says that its still docked.
I have read the other posts about some of the same problems but they intended to work it out.
Now im sitting here with a no good mp3 player that can't even turn itself off.
Before the lockup, i installed the new firmware. i have never dropped my player into the ground either so its a software bug.
Now can someone please tell me what to do?
Ohh by the way: when i plug the player in to the computer windows says: usb device unreconised.
The only thing i have tought off is to let the battery run out and the recharge it again.
-hateworkMessage Edited by hatework on 04-23-2006 04:03 PM

You will need to contact Creative Customer Support regarding the old firmware (unless the guy that once posted it himself still has it). The original non-MTP firmware on European Sleeks was one-of-a-kind; the only Sleek firmware Creative has ever released for download is the current MTP version (2.0.03), which requires the updated applications you installed.
Alternati'vely, Customer Support could help you with the current software and firmware. Unfortunately, there's not many reports of organizer sync problems. (The only items I've put into my Micro's organizer were ones I hand-keyed myself from the software; they transferred properly.)

Zen Sleek Photo Copy to ext. Dr

I have two q?I have a Zen Sleek Photo player and love it. . Our music displays the Artist. can i the display to Albums only?2. I just backedup my music to a external dri've. Can i delete my music on my pc then copy back to my pc from the external dri've?ThanksChuck?Message Edited by dancnsailr on 0-24-200809:29 PM

To A clean up, if that doesnt work do a firmware reinstall, IF that doesnt work, so a reformat, you can do all of this using the rescue mode, by the way, use rescue mode to reinstall the firmware.
For your battery issue, have you drained your battery down to 0% a lot? if so thats whats causing the issue with battery life, its really unhealthy for li-ion batterys to be drained to 0%. if you havent drained it much only once in a while like say once a month, then something else is wrong, make sure bass boost and custom eq are off along with smart volume. if there all off Drain the battery once more completely down to 0% and recharge it completely. tell me if that works, i dont visit this forum much now. you can email me or PM me here if its still bad so i dont have to go on looking and searching for this thread.
KC

Zen Sleek Photo 20 Gi

This is an easy one to answer. Is it ok to use my Zen Sleek Photo powered by the AC/charging cord for prolonged periods? I listen to audio books for hours at home and would prefer to just keep it plugged into?an AC outlet while in use than running off the battery.

No, you should not. After the player is fully charged, disconnect it from the power adapter. Leaving it plugged in leads to heat buildup, which is not good for Zen Sleek Photo or its battery.

ZEN SLEEK FREEZE UP and BATTERY WEAK. (HELP)!!!

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